We've been patience with this clinic for nearly 8 years not much has changed except the location…read more They used to be in a very old run down clinic, and now are in a beautiful location with great views from the waiting area. But that comes with a price of its own, terrible parking, long rides and waits for the elevators... The location is good because it's surround by amenities, multiple bubble tea shops and so on, but it's very busy, and for us its a far drive out and the reason we kept doing this for so long is due to the doctor. The front desk is always swamped with patience waiting in line to check in, the staff is fairly snobby and rude, the waiting area is pretty and modern, but seeing as though this is a children's clinic, the kids want to play with their toys (which are always broken and out of batteries) the kids want to look through their books (but they are all damaged and torn up) and the kids often ask why the cartoon is never on ( with a tv hanging up in the wait room, with a cartoon that never starts) There are multiple doctors emphatic work here, we go to Dr. Wong . Dr. Wong is a good doctor, he is experienced, full of knowledge and fairly caring. Which is the reason why we/ our children are patients of his, after ready good reviews years ago, and so on....Although years ago he used to be more hands on and involved, including immunizing the children himself, now he gets the staff from front desk to do it... He will rush you out, and good luck if you have for then 2 questions... We are looking to transfer to another location, where it's less busy, with the staff who is better prepared, who can schedule appointments properly, a clinic that doesn't ALWAYS RUN OVER AN HIUR LATE- every single time!!!!! It's frustrating, time consuming, and takes away from our whole work day, and the children's school day. It's basically a waste of time. We certainly are not willing to keep returning to this headache, and will gladly be transferred else where!

1 - wait forever, even you made the appointment, still need to wait minimum 45 mins…read more 2 - doctor is always busy, extremely rude and impatient. every answer he gives you accompany with a big 'sigh' at the beginning with an book answer, not directly answering your question. It is liked he worrys he needs to be responsible, if you take his advices and things go wrong. 3 - we are still looking for a good Pediatrician who would take new patient. If you have other choice, I suggest stay out of this place.

This place really lives up to its reviews. I was in need of a walk-in as my family doctor was away…read moreon holiday. Staff was extremely helpful and friendly. Dr. Susan Ngo was very helpful and was able to answer my questions and provide the help that I needed. The clinic also had a pharmacy which was very efficient in getting the prescription right after your visit with the doctor. The pharmacy also offers a free Mcdonald's coffee while you wait for your prescription! This is probably the most customer service oriented clinic that I've ever been to.

Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

The doctor that was in wouldn't see me cause I wasn't one of his patients? Why are you in the…read moremedical field if you're not there to help others when they're in need. Came to the clinic on my only day off to get a refill on my inhaler.. cause without it I get asthma attacks. The clinic opens at 9 I was there at 9:05 not a single patient was there. How am I supposed to know the other doctors aren't in? Terrible service.

I have been to this store twice in my life. The first time was over a decade ago when it was called…read moreShoppers Home Health Care. Some Shoppers Drug Mart (SDM) stores have a home health care store that is separate from the drugstore and is often next door. It appears that these home health care stores have been rebranded and are known as Wellwise by SDM. After my doctor's appointment, I was in need of a wrist spica splint for my slightly swollen wrist and irritated thumb. My go-to drugstore did not carry it. I visited the SDM at highway 7 and Warden. I got a helpful pharmacist who said that he only had a finger splint. He recommended visiting this Wellwise store. He pointed me into the right direction. The store is two doors down from SDM, which is next to T&T. On a Saturday, the parking lot is super busy with folks who cannot back out of parking spots to survive. After seeing a woman take her sweet time backing out and leaving in front of me, I swooped into a spot closer to CIBC and walked over to Wellwise. I saw the splints at the back of the store. Never having worn one, I had no idea which one I needed. I lined up at the front and a female staff member was great helping me out. She recommended the longer wrist-thumb splint. She gave me a medium to try. It fit, but I needed something larger. The one that I settled for is black with red trim, which reminds me of my high school colours. The other one that didn't come in a large was all black. I tried the former on and it was comfortable considering how crazy it appeared. It looks like a mini straitjacket. I had a prescription, so the woman took some time to create an official receipt for me for my claim. She was great. My local pharmacy gave me a photocopy of my prescription, which was faint. I helped the woman with my address and phone number, as they were difficult to read on the prescription. This woman was thorough. She wanted to make sure that spica splint on the prescription was okay for the splint model that I was about to purchase. She checked with her colleague and it was all good. Yay! I paid with a debit card. There is no tax on this type of splint. You can also use your PC Optimum card here to get points. Bonus! I thanked this woman for all her help. I walked out with my new splint in its box. I am probably different when it comes to looking forward to wearing a splint. I simply wanted some relief and help. I got to my car and immediately put it on. I've had it for almost a day now. It's comfortable to wear. I drove fine with it on. I do need to adjust how I type, which keeps my left thumb off the spacebar. I like it. I slept well in it. I also feel like I have superpowers with it on, but I don't! I had excellent help getting a wrist-thumb splint. I got great care and customer service. I also learned so much about splints. It was quite the crash course to find one that suited my ailment. I hope that I don't need to return to this store, but know that you are in good hands if you do need something here. (202)

The service at this store was above & beyond what you would normally expect! The staff were very…read morefriendly and very helpful. I love purple and they managed to hunt down a purple walker for me!! I didn't even ask them to do it. They just did it to be extra nice which I really appreciated!! Thank you all again!!