We got our kitchen done through FCA. It's beautiful! After looking around, we found that they were…read morecomparable to everyone else. One guy came and installed it in a day and a half. He was nice, and precise. My only complaints would be that Aaliyah, the girl at the store, wasn't there when we went to pay. She told me she would be there till 4, but wasn't there at 3. Another woman came in looking for her too, she got the commission, but didn't do any of the paperwork! Also, definitely pay for them to move your furniture. We scratched our floor 2 hours after having it installed when moving the fridge :(. I thought the vinyl plank would be more durable. It is nice we don't have to worry about water damage on the vinyl though.

This review is about eFloors.com, which seems to be the Internet store of this retailer…read more On the positive side, their prices are very good which is why I chose to order from them. On the negative side, there was a lot of problems with my order: A) The tile that I ordered was not in stock so it took an additional 2 weeks to ship the tile. B) The tile arrived broken. I would normally say that this would be the fault of the shipping company, however the tile was packaged very poorly. It was 50 lbs of tile which was cushioned only by Styrofoam peanuts. I'm surprised that anyone in the tile business would ship tile that way. C) Processing my refund is taking a long time. They said 2 weeks and it's been over that without a word. I sent several e-mails asking for updates and they are not responsive. Finally when I called my credit card company to dispute the charge and they got back to me. They seemed to be unapologetic too. I guess they don't really care about their customers.

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

I'm a detail-oriented (okay, picky) homeowner, so choosing the right flooring company was a big…read moredeal for me--especially because I was working with a very tight deadline. Creative Floors not only met my expectations... they completely surpassed them. The entire process was unbelievably easy. Ordering was straightforward, pricing was transparent, and Johnny wasted no time getting my condo measured. Their responsiveness alone sets them apart--every question I had was answered quickly, and the scheduling was handled like clockwork. When installation day came, Jose and the rest of the team were fantastic. Professional, efficient, respectful of my space, and clearly skilled at what they do. They got everything done within my narrow timeline without cutting corners, and the finished floors look phenomenal. If you want beautiful flooring, stress-free service, and a team that genuinely delivers on their promises, look no further. Huge thanks to Johnny, Jose, and the entire Creative Floors crew for making this project so smooth and successful. I couldn't be happier with the results.

This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

Top-shelf workmanship, delivered on time, with excellent follow-up from our sales representative,…read moreMike. There was an outstanding item that he personally pursued with the manufacturer and successfully resolved. We are very pleased with our purchase and the overall quality of the cabinets.

Brakur Custom Cabinetry did not fully honor their contract. We have called countless times with our…read morefull intention to resolve our issue. Their representative said, they don't do things as we asked, even though everyone signed a contract. Interesting model.

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

I couldn't be happier with my new floor!!! From the first visit to the final installation, everyone…read morewas absolutely top-notch, friendly and professional. Thanks so much for a great job that was well done!!!

The whole process was pretty easy and no pressure. Jason will work with you and your budget. Went…read moreto the store 3 times and that's all it took to finalize everything. They started a week later and finished everything up in 6 days total. Great place to do business with.

We had the craftsmen at our house to replace light fixtures, install new ceiling fans, and replace…read moreour old light switches. The guys knew exactly what to do, were friendly and professional, and answered all our questions. They showed up on time and cleaned up after themselves. Glad we found them! Next project we are hiring them to complete is to do some updates in our master bathroom.

Bonaficio just finished installing our kitchen and bathroom hardware as well as all of our…read morecurtains. He then happily went the extra mile and hung my new closet jewelry organizer and the set of wall hooks for our dogs' leashes, just because I asked. He was very friendly and did a tremendous job on everything! Having it all done well, without the headache of my husband having to do it himself, was worth every dime! I highly recommend this company.

Super knowledgable, responsive, and easy to work with!…read more He knew the exact name of the type of tile that needed replacement in my bathroom and was fair and reasonable.

Radek replaced a tile floor in my shower recently and I am so happy w/ his work. He was responsive…read moreand professional, showed up when he said he would, and didn't damage anything else while in my condo. His pricing is very fair. I have referred him to him friends and will use him again for my next project. My floor finally looks like a professional did it! I highly recommend Radek!