We were looking for new kitchen flooring - waterproof click planks - midday on a weds - no one else…read morein the store yet we were on our own to find what we needed. Probably just as well as none of the 5 employees we saw bothered with masks. If you wanna be completely DIY go to lowes or Home Depot.......so much for trying to support local business.

The people who came to measure my floor were very considerate professional .I highly recommend…read morethis wonderful carpet place! If

Yikes! I ran in here hoping to find a simple, elegant, cute lamp for our guest room. I could not…read morefind a single lamp for under $100. With that said, I don't think I found one around $150 either. The only one a mildly liked was one of those rectangular paper lamps, around the 150 mark, Made In China. Same lamp on Amazon, 35 bucks. There was some sort of whimsical coffee table that also caught my attention. The gold trim was poorly painted (maybe intentional?), the same trim was plastic & there was zero sturdiness to the table. Yep, overpriced as well. 180. There's a reason why the relatively large parking lot is always empty. The mark-up on all of the items is insulting.

When I first came to Anchorage (almost 3 years ago) a neighbor took me shopping to show me the…read moreropes in Anchorage. Journey Home was on the list and I have been going since. They have fun gift and personal ideas for the home and in various price ranges.

Jorge has cleaned both our home furniture and our carpets at our Physical Therapy business. He…read moredoes an amazing job. He has removed multiple stubborn stains in both our carpets and furniture. I recently told Jorge that our 19 year old couches now look brand new. I would highly recommend Jorge! -Michelle Reger

Jorge has always been very professional and good at what he does. I would recommend this company…read moreto any business out there. Commercially he did a fantastic job on a high traffic office, The carpet looked new again, way more cost effective than replacing the carpet.

I hired them to put in vinyl flooring in two rooms. They were quick and the price was good. I wish…read morethey had not dented up my molding though.

I purchased new flooring for my bird room from Giant Don's Flooring in September. I clearly stated,…read moremultiple times, that nothing toxic could be used in that room due to my allergies/asthma and to ensure the safety of my birds. There were many issues with the quality of work itself, still unresolved and ignored by Giant Don's. They just shrugged it off and blamed the installers, who are contracted and not employees of Giant Don's. The installers used products that made all of us ill, and ultimately caused the death of my most beloved bird after 6 weeks of constant emergency vet visits and around the clock care. I specified that the work needed to be completed before winter. It wasn't scheduled until Nov 7, too late for effective ventilation of the room. A second bird developed identical symptoms on Dec 4, after being back in the room since Nov 23. He was relocated to another room immediately and recovered after nebulizer treatments and supplemental oxygen. My parrot, who was only in the room intermittently and for short periods of time, developed severe edema from inflammation and has been on medications for almost three weeks. Their vet bills and associated expenses have exceeded $3000 at this point. My allergies and asthma were exacerbated, in addition to having constant headaches. I didn't immediately make the connection to the paint fumes, as my sense of smell is poor due to allergies. More than two months later, I still can't be in that room for more than a few minutes at a time and don't know when (or IF) it will ever be safe for my remaining birds. I contacted Giant Don's, in writing, around Dec 5 after the illness of my second bird confirmed that toxic fumes in their room were causing their respiratory distress. I requested a list of all the products that were used in the room to assist my vet with diagnosis and treatment protocols. They didn't even have the decency to respond. When I called, the manager, Mike, admitted that Kilz2 is "very toxic". At no time was I advised of that and no precautionary statements were made by Giant Don's at the time of the flooring purchase. The list of materials Mike provided didn't match what I have in the photos I took during the installation, but he confirmed that Kilz2 was the most likely source of the toxic fumes. Do not let these people into your home. They don't care about your health or safety, and even less about blatantly causing the death of a pet. They have been completely indifferent, unresponsive, and unapologetic, while I am left to deal with unexpected vet bills and the loss of a cherished companion.

The only reason why we purchased from them is because they were the only place with the couch we…read morewanted in stock. We were spending $4,500 on a couch, chair, and ottoman and our only stipulation was free delivery ($140). Our sales lady came back and said the manager had said "no". We walked out the door seeing as they were willing to lose that much money over $140. She stopped us on the way out and was able to make the deal. When doing paperwork the sales manager did not even stand up to introduce himself OR shake our hands. And, once our credit card had been run did they tell us the chair would not be delivered until December. 2 MONTHS later. I wouldn't buy from them again. Unfortunately, they had the couch we loved and did not want to wait 4 months for another company to ship.

Holy overpriced furniture Batman!…read more You've got to be kidding me. 12 grand for a mattress? Who the fuck spends 12 grand on a mattress in Alaska? How is this place staying in business? If I want to pay top dollar for furniture, I'll go someplace where the products are worth it like Treeforms. Williams & Kay is outrageously expensive. Yes, a few of the things are worth it, but over all, this place is pretty much off the charts with it's pricing. I wouldn't say don't look there if you're in the market for furniture, but be ready for sticker shock. If you make less than 80 grand a year, this store is not for you.

Coming in the sales guy was very friendly. I was worried he was going to follow me around eagerly…read morefor a sale but he chatted with me for a moment and let me browse around unbothered. The furniture quality here is a step above Ashley furniture. And there's a range of pro points in the store. I came in looking for guest bedroom furniture like a hide a bed or Murphy bed. They had many options but the bulk of them were either bulky and sold out or very dated and on the very pricy side. It'd more cost and time effective to order something high quality online and pay the shipping to Alaska. There did seem to be more styles here with better materials so that's a big plus. But for me I didn't find exactly what I'm looking for.

Posting here because Google will not post my review. We…read moreordered a bed and two nightstands from this store on 28 August 25. We were told it might take up to 8 weeks for our order to arrive in Alaska because we ordered a color they did not have in stock. That's totally fine, things take time to get shipped up here. Well, 8 weeks came and went and we had zero contact from the store about when our order would be delivered. Finally after calling and emailing them several times I got a call back saying that they would be scheduling the delivery for 1 November 25. The night prior to our scheduled delivery, we got a call from Russell (the salesperson that placed our order for us) saying that Richard (another salesperson) forgot to order a piece of the bed so the bed would actually not be delivered on 1 November. He said that Richard no longer works for their company and so he'd fix Richard's mistake. Richard did not take our order, Russell did. Russell then said he'd talk to a store manager about getting our $150 delivery fee refunded and he'd call us back the next day to confirm how we'd like that refund sent to us. We did not receive a call the next day or for the next several days. I emailed Russell and asked for an update and then he called my husband to tell him he needed a manager's approval and that he'd call my husband back the next day when a manager was in the store to assist. Well guess what, no call then either. We have requested to talk to a manger several times and every single time the response is "one should be working tomorrow". At the end of November, after not receiving any word about a refund on our delivery fee, I emailed Russell AGAIN to ask for an update on the refund and once again requested to speak to a manager. He said that our check was already in the mail and that he forwarded my contact information to the manager to call me. When the check arrived it was dated one day after I sent that email so he either forgot to send it or hoped that we would forget about the $150. Our bed finally got delivered on 13 December 2025, almost four months later. I am 8 months pregnant and slept on a mattress on the floor while waiting for this bed. I feel like I straight up harassed these people to get this bed delivered which is outrageous. I understand that things take time to get delivered up here, but when we were quoted 8 weeks and that time doubled because of a mistake on the company's part, I would have (at the very least) expected to speak to a manager when I requested to speak to one. They have done absolutely nothing to try to rectify this situation except make empty promises and place blame on other salespeople that don't even work at the store anymore. I have called and emailed both the salesperson that helped order our items and their company's direct email and I get nowhere with either. The same happens when I call, if they answer the phone at all. To date I have still not received a call back from a manager. I don't believe that one actually works at this store, nor do they give a s*** about what goes on there. Mistakes happen, but for the price point of this furniture, I am really really disappointed by the lack of concern they have for trying to correct a problem that they caused. I do NOT recommend shopping here. Support a different business that will actually value your hard-earned money and not try to give you the run around.

Most people aren't familiar with Elaine S Baker & Associates, here in Anchorage. It's a wonderful…read morefurniture store with some unique and wonderful upscale pieces. Beautifully hand crafted wood pieces and furniture you just won't find anywhere else in Anchorage, let alone AK. The pack a ton of furniture into their location and it's a lot to take in, but well worth it. We have a beautiful, partial live edge, somewhat distressed bookcase that was a stunning addition to our living room. No pressure sales associates that are there to answer questions but also give you the time and space you need to linger and discuss pieces and options. They too offer not only furniture but decor as well. I'm sure their style isn't for everyone, however we found many decor items and furniture pieces that were beautiful! We will continue to shop their as the need arises!

This business is primarily dedicated to make huge profits. If they don't have an item, they will…read morehave it shipped to Alaska at a percentage of the cost of the item, which is always vastly greater than the actual shipping cost. They act as if they're doing the customer a favor in this regard. You're much better off to buy items cheaper in Seattle and use a freight forwarder to Alaska. Customer service ends after they get their payment!