My family and I have been going to this shop for over 20 years. They started doing amazing work, great customer service, and I never would have to take a second look at the job they have done. Lately their service and work quality has been less than acceptable.
About two years ago my car got in a fender bender in the front and then I went and had the hood painted and replace. Next thing I know the paint on the hood is bubbling and coming off. I wax my car at least 4 times a year, plus the clear coat that they placed on the car was minimal. It seemed to barely give it any protection.
Then I got hit from behind and had my bumper replaced and was filled through the gentlemen who hit me insurance. They replaced it and next thing I know they didnt pull out my frame and now my bumper doesnt line up with my trunk allowing water and dust to get in my trunk. I went back to the company and explained that should had been fixed, he replied "wait till you get in another accident, then I will fix it." That is the worst response I think I could had gotten.
The last and most recent problem was, I got backed into by an older lady and had to get the dent popped out. I brought it in to get fixed and repainted. When I picked it up it looked fine. But upon further inspection, they did not blend the paint with the whole car, and even more importantly they used a different type of paint that didnt even match that stuck out like a sore thumb when the sunlight was on it.
Upon further review, I would not recommend bringing your car there due to the lack of quality and care anymore. After my family being dedicated customers for at least 20 years, I will not being coming back. If you do decide to, watch them carefully and make sure they don't try and walk over you. They need to do something to change. read more