I have been here since 2016. Since Jackie Montgomery was installed as the Property Manager things…read morehave changed for the better. New exterior painting, inside updates, new landscaping company and of course Martin now maintenance supervisor. The place is really shaping up and returning to that "Family" feel. I couldn't be happier and the future looks bright!!!

Mgmt here is a joke. This is 6 mo after starting renovations. Our back door has been nailed shut…read more Sherry and Nicole just gives you the run around. They could care less that their tenats have no use of their back porch or the fact that it is dangerous. Kids and elderly people live here. Yeah we'll be leaving without notice.

Beautiful apartments, great amenities. Me and my little Lucy (dog) love our little place! The…read moreleasing agents are friendly. I've had minor maintenance request, which were taken care of immediately.

Writing as an already happy resident to an impressed one! The main water main had a serious issue…read morethat rendered us without water for enough time to be considered a crisis. The team went above and beyond by bringing in water, getting a tanker of flushing water, delivering water to doors, bringing in food trucks daily, supplying ample hand sanitizers and wipes, and even bringing in an engineering team when repairs went pear shaped. They suggested checking with insurances as many don't know that many renters insurance policies can place in a hotel for utility stoppages! Nice they let everyone know!

I have lived here for almost a year and it's truly been a great experience. Management is great at…read morecommunicating, host events for all ages, community is friendly and diverse. Is the property perfect? No but no property is. It has charm, openness, and space for me to grow.

It was a beautiful property when we first moved it. They had ( past tense) great amenities and a…read morebeautiful property. The original staff was wonderful they truly cared about its residents and the property as a whole. The current management and maintenance staff not so much, don't expect your security deposit back and don't expect any amenities. Don't expect to have your issues resolved either, you'll be disappointed, really disappointed. The promise of the gates ever working is just that a promise that leads to no where. The property is littered with dog fences and much of the landscaping has died, pine straw and bad sprinklers is all that's left. No one picks anything up here not even your spirits. Common spaces are stained with liquid trash from residents garbage bags dripping down the halls and stairs. Spiders and cob webs adorn the bug filled light fixtures in the hallways. Be your own extermThose are never cleaned it maintained. The once beautiful open space behind the property is now littered with trash.

Terrible place to rent. Dirty and the management likes to threaten residents.. Do not recommend....read more

I've had a great experience living at this apartment complex, and a big reason why is the amazing…read morestaff. Ryan and Lindsey have been incredibly helpful and kind since the day we moved in. They are always welcoming, responsive, and genuinely care about residents, which makes a huge difference when choosing a place to call home. I also want to give a shoutout to the maintenance team -- they are always quick to respond to requests and are consistently friendly and professional. It's reassuring to know that if something needs to be fixed, it's handled promptly and with a great attitude. Overall, this has been a wonderful place to live, and I truly appreciate the people who help make it such a positive experience. I would definitely recommend this community to anyone looking for a well-managed and friendly place to live!

The office manager is extremely helpful and very knowledgeable about the business and processes of…read morethe community. The company is also highly motivated to meet the needs and expectations of the tenants. Everything is maintained clean and organized with professional employees who value your time and opinion. I highly recommend you check them out for a better experience of living in a neighborhood that cares.

I am a resident here and the staff goes over and beyond for their residents. I witnessed disgusting…read morebehavior this past Saturday in the leasing office from adults that should have more tact. The leasing staff seemed afraid by loud profanity from an individual who seemed upset but forgot how to behave respectfully to women especially in a professional atmosphere. I feel for you girls and I apologize for that man especially because his friends are posting negative reviews but can't apologize for the profanity and intimidating behavior that their coworker displayed. God bless.

Lived here 8 years ago. The place was cockroach infested. I'd sleep with my lights on. Never in my…read morelife have I ever lived in anything like that. I was pregnant so it took a lot to get out. They tried to say it was from the woods no way! Took me a year after moving out to get over the ptsd from the bugs.

DO NOT RENT FROM THIS COMPLEX! We were tenants at The Crest…read morefor four years and moved out in March 2026. During our time there, we experienced repeated HVAC issues, and the final repair took more than a month to resolve. Communication and follow-through from management were consistently disappointing. Throughout the four years we lived there, I repeatedly requested that the breezeway in our building be pressure washed because it was heavily stained and dirty. Each time, management said it would be addressed, but it never happened. The areas visible to the public and prospective tenants were maintained, while the resident areas directly outside the apartments were neglected. Another ongoing issue was the trash situation on weekends when valet service was unavailable. Trash would pile up, creating an unpleasant and unsanitary environment. For a property marketed as "luxury," the upkeep and overall resident experience did not reflect the premium prices being charged. The most frustrating experience came after we moved out. We received a notice claiming we owed money for what we believe to be normal wear and tear, and our security deposit was withheld. On top of that, the notice was sent outside the legally required timeframe. We disputed the charges, but the property still sent the account to collections and reported it to the credit bureaus. Based on our experience, I would strongly encourage prospective renters to think carefully before signing a lease here. I intend to post my experience on every social media platform to warm others about The Crest.

Sent a concerned letter about the below issues to the leasing office... no response for 2 weeks so…read moreI sent it to the corporate office of the management team, no response for 2 weeks so since they clearly do not care Ill drop it here... DONT RENT here period. It looks good up at the office and pool area... the rest is turning into a 3rd world country and they arent even willing to answer an email about it.

I have lived here for over a year and have enjoyed being here. Sarah was the person who toured me…read moreand helped me move in. The maintenance team was very responsive when a small issue came up. I would absolutely recommend this area for anybody interested!

I want to thank Mike for his quick response to helping me resolve a couple of maintenance issues…read more His kindness reflects this entire team...always ready to make our living spaces comfortable. Thank you Mike. D Harley