We were promised 12 hours of deep cleaning. We received 4 hours of surface cleaning. Many things…read moremissed

Recently had scheduled for cleaning services, paid in advance and the day of my appointment was…read morescheduled I was cancelled last minute. I have yet to receive my money back and have instead been given nothing but excuses for over a month on why I have not been issued a refund. I was still willing to give her a chance to pay me back, even after she admitted she had already spent the money that I originally sent and she could not afford to reimburse me. I absolutely do not recommend this company.

I was scheduled for service from 8:30-10:30, she left at 1:00. She never stopped cleaning and the…read morehouse is now a level of clean it hasn't been in a long while. These guys are customer and job oriented. The manager came to check on everything, and while here, picked up a duster then grabbed a vacuum. Will use Geaux Maids biweekly.

I wish the actual cleaning was as good as the customer service, technology, and convenience of this…read morecompany. Our first two cleans were pretty good - no major quality issues and very easy to schedule and add on services. After that, it was pretty much downhill. Terrible quality of cleaning and not a great system to address it. If you report an issue with your cleaning, Geaux Maids sends out the same cleaner with NO PAY to "re-clean" what they missed in your home. I am sure that is supposed to act as an incentive for them to do it correctly the first time but it results in a grumpy and underpaid person in your home. It was awkward and ineffective. I hope this company can make some changes and get it right - everything is great except for the actual cleaning.

What was supposed to be a $90 cleaning ended up being $120 after a $30 fee no one told us about…read more When I called the office, I was told he would call me back, but that was clearly a ploy to get an angry customer off the phone. Definitely do not recommend!

Great experience, excellent cleaning on our tile and brick floors after flood reconstruction! Came…read moreout next day after initial call. Would definitely recommend and will definitely call for future use!

I've worked with Troy for about seven years and have always been impressed with how he runs his…read morebusiness. He's professional, reliable, and clearly takes pride in the quality of his work. It's been great to see his company grow over the years. If you're looking for a dependable cleaning service, Nelson B Refreshing Your Floors & More is a solid choice.

I had to get repairs done on my car after an accident and the people who worked on it left greasy…read moredark handprints on my white interior. That along with 2 years of regular messes was no problem for Nelson and his team! I was honestly shocked how bright my white leather was after they finished. I felt like my car was new again. My husband is a smoker and there was absolutely no cigarette smell in the car when they were done. I will recommend them over and over again and will be getting my car detailed regularly. They got me scheduled for the next day after contacting them and the best part is they came to me! I was able to be at work while they cleaned my car outside! Best customer service!!

I called these guys last week to give me a quote on carpet cleaning and we scheduled a cleaning for…read moreMonday morning. I was on a tight schedule but they weren't a minute late and got the job done in under 20 minutes which included three rooms, a hallway, and stairs. I will admit our carpets had not been cleaned in a while so they looked like miracle workers. Didn't talk to the guy much as he was in a hurry which wasn't a problem with me. Will be using them again!

Excellent work and very punctual. The amount of work for the money was a great deal. My house was…read morespotless when they were done.

As others have mentioned, Matthew Graham of Superior Group was stellar. His interactions with my…read morewife and I explained all the options available for the new roof. He also made it seamless to work with the insurance company (USAA). The Superior Group work crew was unbelievably efficient. I have a 4000 sq ft home and it was done in one day. Not to mention, all the interior ceiling areas that had even minor damage, were repaired beautifully. I highly recommend Superior Group.

This guys showed up immediately after the insurance adjuster showed up (Company in Walker, La) at…read moremy home. He went on the roof with the inspector. Minutes later his supervisor shows up with his speel. Hours later the adjustor came back with the estimate. As soon as the inspector left he called my wife asking for the insurance claim number, never trying to contact me. We never told them they had our work. The insurance adjuster was leaving the next day for time off and returning Tuesday. Guess who wanted to contact us on Tuesday again.

They were nonresponsive. They came and gave an estimate for a job and then over the next 3 weeks…read moreThey would say they were coming but never did. I would rather you just tell me no, not I am getting supplies or we will be there next week.

Had do numerous projects over the years and they are always very professional and neat. Highly…read morerecommended!