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    Durasteam

    2.6 (5 reviews)
    Closed 8:00 am - 4:30 pm

    Services - Durasteam

    Air duct cleaning

    Air duct sanitization

    Carpet cleaning

    4 More Services

    Grout cleaning

    Grouting

    Rug cleaning

    Upholstery cleaning

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    6 years ago

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    5 years ago

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    6 years ago

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    Natalie D.

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    12 years ago

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    11 years ago

    I could not be happier than the service, quality of work and price. 5 star recommendation. Joe (service tech) did a phenomenal job.

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    Carpet World Baton Rouge

    Carpet World Baton Rouge

    (6 reviews)

    I wanted to replace carpet in my three bedrooms and wanted vinyl in my living room. They did a…read moregreat job! Great customer service, quick install, and good prices! It's family-owned and everyone's extremely nice!

    My "contractor" referred my husband and I to this company for our laminate flooring and tile. The…read moreowners appeared to be very helpful when I went in to make my selections. My problem is that when we went in to place our order they showed me a padding for the laminate that they said was the best you could buy and that they were giving it to us at a discount. Before we placed our order I asked about their return policy. I explained to them that I had recently had a bad experience with Holmes Building Materials so before I spent the large sum of money necessary to purchase the flooring I wanted to be sure that I could return any extra. Both the owners, husband and wife, told me that I could return the flooring, not a problem. I took them at their word (huge mistake) and made the purchase. The first red flag came when the flooring was delivered by my "contractor" and the padding did not match the one they showed me in the store. When I brought this to their attention they insisted that the padding I received was just as good as the one they showed me in the store. However, I noted that the one I received was not nearly as thick as the one they said I would receive. (The wife took pains to show me how thick the padding was). They did not adjust my invoice to reflect the cost of the new lower quality padding and when I asked them about this they said that they were the same price. They already had my money so I felt that I was the victim of a bait and switch. The next problem came when we realized that our "contractor" purposely told us we needed more tile and flooring than was necessary in order to charge us more per square foot. We were left with about six extra boxes of both. I immediately called the store and asked about returning the extra boxes and they told me that I could not return them because they were special order. Everything in their store would be a special order. They do not have space for large a inventory. I told them that they did not say that when I asked about returns before making the purchase then they said that they only accept returns if the mistake in measuring was theirs. They lied to and cheated us. I will never do business with them again. I will only do business with stores that will accept returns like Home Depot, Lowes and Floor and Décor. Smaller stores like this will mislead and cheat in order to get your business.

    Assured Flooring & Countertops - Quartzite Mont Blanc at our Warehouse 11592 S. Choctaw Dr Baton Rouge, LA70815

    Assured Flooring & Countertops

    (8 reviews)

    We got our quartz countertops and herringbone subway tile backsplash from Assured. I will start by…read moresaying that working with Amber was an absolute PLEASURE and she helped us with not only deciding on countertops but also with the entire LOOK of the kitchen. She recommended we paint the walls "agreeable gray" and gave us tips and advice on how all the colors would work together. Talk to Amber, she's a star. Now....... about installation. Countertops went fine. Then there was the backsplash. First they told us one day. Then two. Then it turned into 6 FULL DAYS. We never felt like a priority. Adam (the quality assurance guy) helped us get what we needed done, but before that we got the run around from everyone else. Unacceptable for the amount of money we were spending on this. We had to PULL info out of the people who were supposed to be communicating with us. Now that it's all said and done, I'm thrilled with how it turned out. Would I recommend assured to a friend? Honestly unsure. The end product is great but was the hellish process worth it? Not sure.

    Hillary was amazing to work with on our new home. She did a great job of helping me choose things…read moreto stay within my budget. Hillary was very patient with me as I made very important decisions. She was very knowledgeable on their products from her experience. She was very personable and excited about my selections and the final outcome. Hillary was always flexible with her times to meet with me and very prepared with my plans and prior selections ready to go when I walked in the door. I never felt rushed or pressured when selecting things for the house. Hillary was prompt to get quotes to my builder. All of these things were very important to me as this building experience was all new to me. I never felt overwhelmed throughout the process because of Hilary. I highly recommend her!

    Durasteam - carpet_cleaning - Updated May 2026

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