Really nice staff, really great food, but the rooms have some teething problems. The group I was with had two rooms booked and in one of the rooms the television didn't work at all - in the one that did, it was impossible to work out how the telly functioned (I know, right: surely you switch it on and choose a channel? No.), and no member of staff knew how it worked either; the plughole in the sink didn't work properly and there was a dirty towel. Oh - and none of the staff knew how the door locks worked (fyi: you pull the handle UP to lock it). While we sat at breakfast a man from another room complained that his toilet was not attached to the floor! Haha - oops.
Hmm. It's a shame because the location is lovely and they're getting the food and ambience part so right.
I'm intrigued as to how they got five AA stars. read more