This is a mixed review. I like living here, the maintenance team is *absolutely fantastic*, and…read moreit's a nice place - but it's expensive, and the rent hikes are brutal (like just under the legal limit). They also won't ease up on them - even after multiple calls, discussions of market prices, and a genuine plea for fairness. The only option is to wait until there's no time to decide whether you want to move before you get another lease offer. Ultimately - that's the real test. If you can't afford a 10% increase after the first or second year, it might not be worth it. And they have a persistent issue with mice! Over a year of finding mouse droppings in my oven drawer and counter tops - the maintenance team has gone above and beyond to try and fix it, but it's clearly a facility-wide issue. Again, shotout to Gary and his team for maintenance.

Don't paying the application fee if your credit history isn't proper. They will take that money.read more

I have been a resident here for the past 3 years. Moving in when Covid was just starting to affect…read moreall of our lives. In that time period I was not always happy with living here. This year I was going to move out do to my disability and simply not being content with management here. I found a different apartment that didn't work out. One of the reasons why I changed my mind about the other place was because their maintenance staff did not compare to the maintenance team here at Bay Court. Bay Court maintenance takes care of their residents. This is very important to me. There's nothing like having something go wrong in your apartment but you can never get in touch with maintenance. Here at Bay Court if something goes wrong, you put in your paperwork for maintenance and they are there within the hour, if they cannot fix it at that moment, they will be back as soon as possible, to take care of your request fully, completely and efficiently. I had already given notice here. I started to regret that decision just based off the experience I was having at the other complex. So I made the decision to ask Lorraine Millar, the Head Manager if I could stay. I was told yes. Lorraine Millar was there to address any concerns that I had to reassure me that everything would be OK and that I was more than welcome to stay. When going into the office I was helped by all of the staff members, they all made me feel extremely welcomed and helped in many various ways Mackenzie Blackburn told me that apartments were available on the ground floor that could accommodate me, showing me floor plans. Francisca Andrade took me on a tour of the apartments that were available and helped with me making my decision on which unit I was going to take by pointing out advantages for my personal needs. Benjamin Allen is always there to help me. He's my go to person whenever I walk in the office. When I go to pay rent when I have a question whenever I need to put in a request he's always kind and helpful and I appreciate him very much. Nerissa Hibbeler who is the assistant manager helped me with the whole entire process. Making it easy for me to deal with. Transitioning back into residence at Bay Court with the paperwork that needed to be done. She was there for me and showed that she truly cared about my situation, and what I was going through with my health as she accommodated me with all of my needs. Thank you, ladies and gentlemen, for all of your help and making my stay here at Bay Court an experience that I will never forget, and I am greatly appreciative of. -Lorraine Millar -Nerissa Hibbeler -Francisca Andrade  -Mackenzie Blackburn -Benjamin Allen -Ron Stites -Krzysztof Jastrzebski -Shannon Hilliard -Christopher Riley (Riley) -Walt Bogucki

The apartment has a few issues. I'm not sure if it has changed since greystone has taken over, but…read morepeople have told me that it's okay definitely could be better. We didn't care for the lady in the office by the name of Kylie. We earned the hard way that she doesn't tell the truth and she definitely doesn't own up to her lies not even to say that she made a mistake. Use a recorder when speaking with her just to have a backup.

Save yourself the headache--this place is shady. I applied…read moreto Trillium Apartments on June 18, paid the $310 holding deposit, and explained that I needed to move in fast due to displacement. The very next day (June 19) their office closed for a holiday--no warning, no response to calls or emails. I sent a written cancellation email on June 21 (within 24 hours of their first open business day) and was ignored. My screening was still marked "Pending" when I had to move somewhere else. I went in person to ask for answers. Kemle Vivas (leasing agent) admitted she was purposely ignoring me and then said it "doesn't matter" that their office was closed or that my screening was delayed. They're now refusing to refund the deposit, saying I canceled "too late"--when they literally disappeared and blocked communication. Don't let the building fool you. They're unethical, manipulative, and take your money without doing their part. Thrive Communities needs to be held accountable.

My space is open with lots of natural light and windows. I love the hardwood floors. It has a small…read morecomfortable feeling that I enjoy, and the monthly hosted events are a lot of fun.

In my experience Michael McNeil is person who has the tendency to follow minorities around the…read moreproperty then lie about it. I would give this property 5 stars if it wasn't for him. He followed my kids home after school, and when I asked him why he said it was because they were letting people in the building using a service entrance and the service elevator. Strange behavior for them especially since the service doors would be out of their way, but sometimes kids get into stuff. I reprimanded them, and they took their punishment while still maintaining that they were innocent. After I moved out a parent from the elementary school told me about the incident because she was there. Our kids are friends. She still lives there so I won't say who. I don't want Michael to retaliate against her. She is another person of color. My children, her, and her children came in the north lobby. When they got in the elevator Michael blocked the doors from closing, and forced everyone out. He then grilled my children about their identities and where they lived. He forced them to re-enter their latch code and then followed them to our door. When I asked him about it today he left out that they were using a service entrance and said it was the north lobby entrance. Which is it? It's not hard to remember the truth. He continued to downplay the experience, and that is exactly the kind of thing that makes people with his mindset so dangerous. This property and my experience here I would consider perfect if it wasn't for Michael making my children uncomfortable and afraid to walk past the front desk. If I didn't have to leave because the cost was too much to handle after getting laid off, I would 100% have broken my lease because of his presence. Donald is amazing. Heather is lovely. The entire maintenance team is fantastic! There are very little issues with neighbors other than the occasional loud/rowdy nights that happen. There was an uptick of inside smokers and people who left trash in inappropriate places as we were moving out. Hopefully those issue get resolved for the tenants.

The service techs at Avalon Alderwood are exceptional! One who really stands out is Johnathan…read moreBedford. There is no job too big - or too small - that Johnathan isn't willing to handle. His manner and approach to the residents is the top! He treats all of us with respect and kindness - as though we are the most important people to him. I get the feeling that we are! Johnathan makes sure that we have what we need and he makes sure that we are happy to be living here - and I definitely am! I feel like I've hit the jackpot being here. He is a real asset to the team!

Horrible lack of professionalism and extremely uneducated staff. office people are horrendous,…read morecouldn't care less about the residents and are inconsistent in their rules. DO NOT RENT FROM THIS PLACE!!!!! they towed my daughter's car within 15 minute notice of her tire being over the line in a parking space. Small claims court here we come. We will not stand for being bullied or inconsistent application of rules.

Don't rent here. Trash everywhere. Dog feces everywhere. Packages stolen. Harassed by other…read moreresidents. Ineffective appliances. 1800.00 for 500 sq feet with piss poor lighting. I can smell my neighbors cooking through the kitchen outlet. Noisy neighbors. Too many things to list and since I still have to live here for now I'll bite my tongue. Once I move out, I'll be updating with specific info and hopefully someone who cares will read my review and actually help the residents who reside here. I could go on and on about the failures here, but hopefully this is enough to warn somebody so they don't get stuck here like I am.

Do not rent here. Staff is passive aggressive and will leave a note with red block text saying…read moreEVICTION if your autopay for go through. Apartment was disgusting when I moved in I had it professionally cleaned. Again had it professionally cleaned before moving out and they tried to charge me for a cleaning claiming it was a mess. My microwave didn't work when I moved in and it took six months for them to fix it. Ac unit went out right before summer and their solution was to give a a portable ac unit for my apartment. It's a nice apartment in a good area that's the only reason it gets more than one star. Just another corporation trying to screw you out of every cent they can. Do better.

It was a nice place that accepted large breeds, I've never left a review for apts before but I'm…read moreleaving this review so ppl know what to ask them prior to moving in. Firstly, when we got to the apt the maintenance men OPENED OUR MAIL (our package from xfinity) and they were painting ! This is the day of move in which is unacceptable and weird as hell We had a 2bd apt and it smelled horrible near and inside of our laundry room also in the master bedroom under the sink (the walls were shared) there was a strong MOLDY AND SEWAGE SMELL that we repeatedly let them know about. They used PAPER TOWELS as a drip pan behind the wash machine I kid you not ! Moving in Sean acted like he couldn't smell it , and I think that's why they were painting when we got there to mask the smell The maintenance men tried saying it was the washing machine and gave me this useless pod that didn't do anything, We didn't get anyone to come look at it seriously until we sent an email to Angela their divisional manager , then all of a sudden they acted concerned and the taller maintenance man came in my apt with an attitude bc we sent the email and now he's saying it smells like sewage and may need a plumber so they can find out if they have to knock out the wall or wtevr I wasn't going to be living in a place where strange men are knocking out an entire wall and since my husband got new orders we wouldn't have been there much longer anyway These ppl still had the audacity to charge us a cleaning fee (we cleaned thoroughly, I guess I forgot grease in the oven or something) when we had to live in a place that smelled like mold and sewage with no compensation for it .. if you get G207 make sure you ask them if they fixed the piping/wall in the laundry room AND don't get packages sent early bc they just might open that shit. Also the short maintenance guy is so nice but that taller one with the blue truck, jerry (not sure on his name), almost got cussed out on multiple occasions with his disgusting condescending attitude. And he never fixes shit, he comes to your apt just to tell you it's not broken.. (our microwave was broken damn near the entire time we lived there) we had our own so we didn't really care. any serious complaint email corporate or ask for their divisional manager so they don't play these fk fk games that they did with us Other than that the community was nice and chill and ppl kept their dogs on leash unlike seattles idiots .. Good luck !

I have only lived here for almost 3 months but I can say I really love it here and feel very safe…read more I totally disagree with the person posting about the fencing on some bottom floor apartments. I for one LOVE the fact that I can let my elderly dog out to potty in the middle of the night when she needs to without having to walk her on leash in the middle of the night! I believe there are a lot of pet lovers here and for the most part they are responsible pet owners. The grounds are Beautiful. I love seeing the nature (rabbits, birds, etc). Very serene. The office staff and management seems pretty awesome and the maintenance people are quick to respond. My only hope in a year is that I can afford to stay because rent is going up fast around here. Hope to be here many years Teri

DO NOT RENT HERE. Absolute scammers. This is the greediest company I've ever experienced in…read moreapartment living. They only care about their long-term residents who are "grandfathered in" which I was told firsthand by one of them. Firstly, they wanted to raise our rent from $2,139 to $2,346. We asked them to reconsider and after over a month they replied with an email saying that was the most cost-effective offer they could make. Then literally days later, after we said we would not be signing another lease. They posted our unit for $2,179 base rent. WHAT HAPPENED TO THE $2,346 YOU WANTED?! They don't care about residents, they care about profit. They are waiting to lure in the next sucker and get a deposit from them, then they'll do the same thing to that new resident a year later. This is called "sticky rent" where greedy property management will gamble that you will pay a higher rent to avoid moving, then when you decline they post your unit for a reasonable price. I left this unit near spotless, except a couple stains I could not get out (which our deposit helped with), one curtain piece (they are cheap and fell down all the time), and we left the shower with some stains because of the pink bacteria that was present days after we moved in and I could not get it off the tub. The tub was peeling in the corners and needed to be refinished anyway. But to charge us $170 dollars for cleaning is INSANE. When we first received our move out notice, they charged us $25.02 and I paid it without issue because I just wanted this nightmare to be over. Then today, I get ANOTHER move out notice almost a month after we've already left. They added on another $180 charge without explanation. It does not say what it is for, and seems to be a money grab. We lived in this apartment for only a year. During move out, maintenance manager Eric did a walk through with me present and said the unit was in excellent condition and that we should not get any crazy fees. But then this "Samuel Poe" adds another $180!!! Again, WITHOUT ITEMIZED REASONS FOR THE ADDITIONAL CHARGE. Essex company does not care that these are people's homes. They only care about profit, and shuffling renters in and out of their properties and trying to squeeze every penny out of them. I will be contacting a lawyer if this charge is not taken off.

I've lived in multiple apartment complexes around the Seattle Metro (Bellevue, Issaquah, Sammamish,…read moreand now Lynnwood) and I can easily say that Newberry Square overall is one of the nicest complexes I've lived in so far. The office staff and maintenance staff deserve the rave reviews that they get here on yelp! Parking has been hassle free compared to other complexes out there (And it's free!) My roommate and I are hoping to make Newberry our home for the foreseeable future (assuming rent increases don't happen or don't push us out). The only naggling things that I have about this complex are as follows: 1.) Package delivery can be a pain in the neck, the apartment has a parcel locker system, but some delivery personnel don't pay attention to it, or maybe don't have access to it (Typically same-day Amazon Flex/gig workers don't see it or can't access) 2.) Gig deliveries (Uber Eats, Doordash, Instacart, etc.) seem to struggle with the access boxes (though to me they're pretty simple to operate) so I just wind up meeting them outside instead of expecting them to come in to my floor 3.) The gym doesn't have as squat rack or barbells (I'd love to get back into weightlifting again, this piece of equipment is super rare for on-prem gyms at the apartments I've lived in though) 4.) There's no EV charging in the garage, I'd LOVE to have some of the empty "Reserved" spaces retrofitted with EV Charging! My last apartment complex had this and I miss it terribly (having to go and charge on Public chargers works, but it's a hassle), I'd even be willing to pay for charging privileges at my complex if that was a barrier toward getting it done. 5.) Worried about future rent costs. This complex is fairly pricy (But this seems to be the norm in Lynnwood now), I'm hoping that when we're up for renewal our rent doesn't increase, or if it does it only does so minimally. Rated 4 stars, would be 5 if we had EV charging, the other "complaints" are just common apartment living ones. Definitely hoping we can stay here! We love it!

Cheaply built, management is unable to, and have no plan to address unruly, terrible,…read moreinconsiderate neighbor from stomping around. Shaking the walls, allllll day, eventually being driven to madness.. daily. They'll send another email. Noting will change. In fact, now that the terrible upstairs neighbors' have realized there is NOTING Newberry Square is willing to do -- they've been even noisier. @NewberrySquare -- I don't need or do I want any more sympathy. I need you guys to provide me with a solution. Move me to another unit without unfair bs caveats. Or let me get out of my lease. ALL I AM ASKING IS FOR YOU GUYS TO BE DECENT AND FAIR.

I lived here back in the mid-1990s for a couple years. The name is still the same 'on the green'…read more I'm sure the rent prices have shot through the roof as I recall renting a two bedroom two bath apartment for around $690 I think per month. I lived there for around two years and never really had problems with other tenants. I think mainly because I had a third-floor unit so noise was never really an issue with no one above me. I do remember car break-ins were a pretty common thing due to the high number of teenage kids prowling the areas constantly. I recall the staff being pretty friendly never really having much interaction with them because I was pretty much a model tenant. They had an indoor basketball court at the clubhouse back then which was nice. I don't really recall the rules for the pool that much but never had many issues myself. You could also rent one of the private garages for around 100 per month I think. I had a reserve spot right next to the stairs at my building which was nice. I cannot imagine having to pay $1800 a month these days for a two bedroom two bath apartment there. To all you renters out there... please do what I did and purchase a house as soon as you possibly can.

I want to share my experience after moving out of an apartment in hopes it helps other tenants be…read moreaware. After moving out, I was charged over $900 in repair and miscellaneous fees that I strongly dispute. Many of the items listed appear to be things that were either normal wear and tear or were already present when I moved in. I have video documentation from my move in experience showing the unit was not properly cleaned and had multiple issues at the start of my lease. Because of this, the charges being claimed now raise serious concerns. If other former tenants from this property have experienced similar move-out charges or questionable fees, I would encourage you to speak up and share your experience. If this is happening to multiple people, it may indicate a broader issue that should be addressed. For anyone renting anywhere, I strongly recommend documenting everything during move-in and move-out with photos and video. If others have had similar experiences, feel free to reach out. I believe situations like this deserve transparency and accountability.

New apartment complex. Great amenities and accessibility. Super close and walking distance to…read moreCostco, home Depot, Alderwood mall and a bunch of amazing restaurants near by. Busy stop is close by too making it easy to get around. There's an urgent care clinic in the building as well

We sincerely loved being residents at The Woods @alderwood. All the office and management personnel…read moreis extremely responsive and friendly. The monthly events they host truly made it feel like a close knit community and shows their dedication with the effort they put into these events. Would highly recommend to anyone looking for a secure, family friendly place to call home.