Convenient location that's a 10 minute drive from the airport. You can order food downstairs or walk around the block to the various other options, although I will warn it can be very dimly lit at night, so buyer beware. There's also a Starbucks that's walking distance. Staff is very nice. Air conditioning works great. Rooms are clean.. read more

Courtyard El Paso Airport - View from second floor room - Hotels Near Me - El Paso, Texas

Great hotel while on business! The only negative so far was there was no body wash in the shower. I'll address with the staff. I did inform the front desk and they advised that the body wash has been delayed in shipping. Very clean hotel and room. Wi-Fi seems to be adequate. Overall this was a great stay! read more

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Be careful with this property. They wanted to charge me $40 to check in an hour early. I've been staying at Marriott properties for years and have platinum status and have never been charged to check in early. I recently stayed at the Courtyard in Las Cruces and checked in 2 hours early without an issue. read more

The staff is great here, the property is really well kept and modern, good location close to the airport. However, they did goof up my reservation. I was scheduled for a king and they got me into two queens, and I literally heard them upgrade my king room to the person in front of me, checking in, which was kind of a disappointment? read more

Courtyard El Paso Airport - Storefront - Hotels Near Me - El Paso, Texas

Stayed here this week hotel book is decent The room was clean shower stains on floor Th staff here is very nice and will answer any questions you may have Although this will be the last time I stay here NO COFFEE after 10 am the Starbucks was closed and there is no complimentary coffee which was an inconvenience would be nice if they had complimentary coffee so that when Starbucks isn't available we could enjoy read more

I stayed at this hotel for a week because my husband had a stroke and was life flighted to the UMC El Paso. We arrived in the middle of the night, with an 18 month old. The staff became aware of our situation and went above and beyond to accommodate my family. They helped reorganize my car that I had packed to the gills as we were on a road trip and I didn't have time to put things in my car neatly. They brought us a crib.., they asked us everyday how my husband was doing and the night we left they rejoiced with us we were able to be transported to Houston. I can't say enough about the staff. The accommodations were also really nice. After a 12 hour day, it was so nice to be able to rest somewhere so safe and accommodating. They made it a home away from home during the scariest days of our lives. Thank you to everyone!! read more

A very nice Courtyard Hotel in the center of El Paso. Right off of I-10 and not far from restaurants, entertainment and the El Paso International AirPort. Rooms are always clean. read more

Had a nice stay at the Courtyard. I travel a lot for work and always stay at Courtyards. This hotel is a nice updated clean hotel. Staff are friendly and attentive and the room was great. Would stay here again! The Restaurant close by West Texas Chop House was really good. read more

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Great staff very accommodating. The front desk clears were very helpful. Helped me locate the nearest post office. They even provided transportation for me get there. read more

Convenient location and clean rooms within walking distance to a breakfast and Mexican restaurants Enjoyed my layover in EP. read more

I've stayed in pretty substandard hotels near airports but this property is well maintained and clean. Staff were all friendly and accommodating, especially when my flight was delayed. I would stay here again. read more

This hotel is very clean, up dated and comfortable. The staff is very friendly and professional. We would come again! They ran out of bottled water during our stay which maybe could be avoided with better planning. Other than that, a wonderful stay. read more

Nice enough place. Clean rooms with no wear or stains on the furnishings. Large desk area to get work done. Shower is a little weird with a half stationary glass enclosure. Water sprays and splashes out onto the floor. Thermostat on the wall does nothing. The controls are on the PTAC unit itself and I had to get on my knees to adjust because there's a counter above it and cabinet that has the mini-fridge. I give the place 3 stars with the fourth being for the guy at the front desk that checked me in. I remember him from the last time I stayed here and he is refreshingly good at his job. read more

Looks like a newer hotel from the outside but much like many new places I've been to, cheap construction seems to be the standard now for these chain hotels. We checked in later in the day, so there wasn't a lack of time for prep work but there were quite a few little things that needed attention. The Ice bucket lid had condensation like water on it, and on closer inspection, a couple mold spots and dust collected. The refrigerator is small, smaller than any I've had in other hotels. I noticed it wasn't very cool and after checking, it was frozen up so cooling was not working right. Also it was missing the shelf so half the storage was not available. Lots of stains and spots on walls and floors that make you wonder what happened and how clean it is. The toilet paper holder inconveniently spins and falls apart, only connects at one side so the paper falls off once it's moved a little. On inspection I was able to completely disassemble it. The toilet ended up overflowing and flooding into the outer sink area after my son used it on day two. On to the good things: The beds were comfy. We liked the angled pillows that were basically the headboard. We are trying to find some for our house now! The room itself is a nice size, and ours was first floor, with a sliding door that opened out to a walled area. A sidewalk leads to the pool and there are a couple patio chairs. The pool is good sized considering the cheap ones that seem to be in newer places now. The kids had a great time for several hours. Walked back to the room in the warm El Paso weather and hung our towels and suits to dry on the chairs for later. That convenience and the nice pool are worth coming back for. A few more downsides before we wrap this up. No breakfast included with this room, unless you opt to add it. The cafe in the lobby is probably good but not a family budget friendly establishment. If you're in the Starbucks crowd, they serve Starbucks coffee and $10 breakfast sandwiches. We opted for nearby food. One closet and only two drawers make for limited storage if you're here for a while. Wife was not impressed at all. She also mentioned the lack of what used to be pretty standard, a hair dryer. Overall, if we didn't have other options, I would demand this or one of the rooms poolside to stay here again because it was nice to walk out to the pool. But if we happened to have bad weather this would crumble to a no good situation. read more

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The hotel is absolutely beautiful. We are on a road trip and my kids said the room is the best room they have stayed in so far. Beautiful decor and very clean. I was nervous about the white sheets and blankets with my kids but they loved the room so much they made sure to keep it clean. The staff is so helpful. Very kind and friendly employees everywhere we went. We enjoyed this stay and wish the hotel wasn't booked up for our return trip. We definitely recommend this hotel for anyone passing through Las Cruces. read more

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Great location but is going down hill. Major water stain in room that is developing mold, bathroom vent was filthy, the glass partition in the shower is so poorly designed that water soaks the bathroom floor But a real issue is the AC. When you are building a hotel room in the southwest. You seriously need to focus on the how airflow and air conditioning will be in the room. The one thing you don't do is encase the unit with a shelving and cabinets and then place a desk in front of it to lower the airflow. Very badly designed read more

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Visiting 915 for Christmas with the family and we stayed here for a couple of days. The first issue, as you arrive is the way to get in to the parking lot. The way to the main entrance is a dark back road. When you park be aware that it's limited and if you have a SUV you will get hit by the car parking next to you. Our room was in 3rd floor and the room was attractive with refrigerator and 2 beds, no microwave. The second issue was seen with the shower which had a strong water stream yet the shower had half a glass only and water spilled to the getting ready area by the sink. Third, the hotel had breakfast for purchase and not as a buffet like other hotels. One night my wife and I stayed to see a football game. Issue four, the front desk clerk didn't allow us to see the game in the large area with big TV. We had to sit at the bar and view the game on a small TV as he vacuumed the area. THAT was NOT a good call and bad customer service by the clerk.. The ladies cleaning the room were friendly and most front desk clerks followed their lead. We have stayed at many Marriott and this one was weak for the reasons mentioned. I would look to stay at another hotel in El Paso. read more

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We attended a memorial in El Paso for our brother. We stayed at El Paso Courtyard Marriott at the Airport. The hotel was nicely kept and accomodations adequate. What made our stay sooo amazing was how they accommodated all of us. Every staff member on Malachi's team was friendly, helpful and all around excellent. We felt welcomed and appreciated the care for all three nights. Hard circumstances but a very caring staff. This is our new go to when we visit El Paso read more

Great service, people that worked there were amazing, hotel service was great but the only reason I'm not giving it five stars is because the shower was missing a door and the whole floor would be wet but the time I finished showering. read more

They charged my card an extra $250 saying I smoked in my room when I did not. The front desk staff was so accommodating but I don't appreciate being charged from an odor when I was going outside in 30 degree weather to smoke. read more

An average Courtyard. Rooms are small and sparsely furnished. Noise from the hallway comes right into the room when people are talking. The bathroom needed some maintenance. However, the staff was really nice. The bartender in The Bistro was especially courteous and made several recommendations for Mexican restaurants in the area. read more

Rooms were old but comfortable. Bed was comfortable and pillows were ok to good. Situated in a lousy location. Nothing to see. Just an industrial area. Staff pleasant. Lot of restaurants close by. read more

It has been a while since I have posted on yelp. I am getting ready to deploy. We are leaving from Fort Bliss Texas, and I get a pass before we fly. This hotel is pretty nice. I checked in late at night so the only thing I've been able to take advantage of, is the breakfast. Fresh made omelettes to order one meal over. And secondly the coffee was pretty darn good. I look forward to leaving more about this hotel throughout my stay. read more

I made reservations over the phone with Bianca on a Friday night 9:00pm from Tucson to check in Saturday & check out Sunday. When I arrived Saturday afternoon the attendant, Sara told me Bianca made my check in on Friday and check out on Saturday and my bank account had already been charged. I checked my bank account and sure enough, I was billed $120.00 and now am being charged an additional $120.00 for Saturday night. What was upsetting is that she tried to make it seem as if though it was my fault. After spending about 20 minutes they finally refunded my fee after I threatened to contact corporate for their error. I refused to leave without a signed document from the manager (which their weren't any that weekend) before I left in case I didn't see the refund in my account. She gave me a receipt with a $0.00 balance for Friday night and sure enough I got my refund 4 days later. You would think they would have upgraded my room to a suite or something for their error but they did no such thing. With that said, the room was nice and clean with a mini fridge, microwave oven and a Keurig coffee machine with complimentary coffee, sugar and cream. The bed was comfortable as well. Will I stay their next time... NO. read more

The rooms were clean and well maintained and the service was great. All the staff members greeted me and were always available to provide service. The one thing that I was not satisfied with was their online wording regarding continental breakfast. It isn't complimentary and It is available for purchase when booking the room. There plenty of restaurants nearby but are not necessarily within walking distance or they are not easily accessible on foot. It is located close to the airport and I-10 freeway. read more

Arthur as awesome! Hands down he clearly loves his job and working with people. He was helpful and MADE our stay. The room was okay. We were a bit confused at the shower only having one door. Water from the shower got on the floor a bit. That would be my only complaint. The room appeared to have been recently updated. It still shows a little age. I'm big on customer service and can appreciate when someone is genuinely courteous. Everyone we encountered was nice and helpful. We'd definitely stay here again! read more

Location is good. Close to airport, freeway, and lots of restaurant options. They are renovating right now. My complaint is that they need to mention that to guests during booking as it was hard to get into the lobby. We arrived in the evening and it was very cold and windy. Half of the parking lot and the entire front of the hotel was under construction. We parked and hiked to one side and it was closed. Then we got back in the car to drive to the other end. While we were able to get in. They really should have some signs outside. We arrived on a Friday night and there were lots of guests who needed help and only one person working at the lobby. Inside the lobby and our bedroom looks completely updated. They did not update door trims and any of the doors which looks weird. I think they should have updated the bathroom since it still had old tub, toilet, and peeling paint on ceiling. The sink faucet didn't have the drain plug and you could see all the gunk. Toilet was old and small. The lid wouldn't stay up. read more

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This place definitely needs an upgrade. The room was pretty run down and wasn't all that. Most channels on the TV were staticky and the furniture had a lot of dings. I have stayed in MUCH nicer rooms for $130 a night. When first walking in, the lobby was nice and pretty, so I expected more. Check in was 3 and were still told the room would be another hour, we didn't get in until about 5. Don't bother! read more

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I stay in plenty of various chain- hotels..... and this Courtyard is totally fine, as far as Courtyard standards go. Like many other El Paso properties, it's located just off the busy 10 freeway. Which is convenient... although some pretty noisy traffic. When checking in, ask for a room furthest away from the freeway. The staff was totally fine at check-in and friendly. I even checked in earlier than the arrival time, and my room was all nice and ready for me. They even had my specific requests of "feather-free" pillows, since I'm allergic to practically everything. Room was comfortable...everything again, was your basic standard Courtyard-fare. Complimentary WiFi...complimentary parking... and complimentary coffee in the morning. And 24/7 gym with some great Life Fitness treadmills, elliptical, and recumbent bike. Few weights. read more

I'm a platinum elite Marriott member and have stayed over 150 nights in Marriott's this year. I have seen my share of hotels and I have stayed in all 3 Marriott properties here in El Paso. I think they all have different perks. This is a solid option close to the freeway. I've always felt the "west side" of El Paso is a bit more safe but haven't had any issues the few tines I've been here. Its very clean but a bit off the beaten path. There is a nice mall and the new Fountains shopping center very close by. Its right off the freeway an minutes from the airport so a great access spot if you're working all over el Paso. The prices can be a bit higher than other Courtyards and its both a step above average but overall a great property. read more

As far as Marriott Courtyard properties go, this is one of the best I have stayed at. They offer a free airport shuttle. Just give them a call and they will be there in 10 minutes. This Courtyard has been renovated to the new Courtyard style. Staff is super friendly and willing to accommodate you. Rooms were fresh and clean. My only complaint is that I called for a 6:30am wake up call. Next day I received a wake up call at 5am. Not fun, especially when you can't go back to sleep! I'll stay here again while on business. Very convenient to the airport and Ft Bliss. read more

Staff was excellent! Everyone i came I contact with was very friendly and accommodating. As for the room (218) horribly noisy! Our room faced the highway and can hear every car go by. The ice machine was just outside our room and I knew when every guest was getting ice, even at 4:00am The pool was very busy and looked like people that were not staying at the hotel were coming to use the pool (I don't know if I am 100% accurate) the staff is the only reason we did not find a new hotel after the first night. read more

Super easy to find. Has its own little ramp off the Boulevard coming from the I-10. We walk in, the lobby was very clean, and the decor was inviting. There wasn't anyone at the check-in counter so we had to wait a few minutes. As soon as the front desk person comes out, check-in process was so quick it made up for the wait. We get the 3rd floor, and a room with a sleeper sofa in it since we are a family of 6. Entering the room, it had the same clean and modern vibe as we felt entering the lobby. Only stayed a night, but twas well-worthed. The importants were clean (bed and bathroom), beds were comfy. Good enough. My only gripe was that the room was so darn cold. It was already freezing outside, and now it was freezing inside. We couldn't find the temperature control in the room? Fortunately, the blankets were enough to moderate the coldness I felt. None of my other family members were complaining, so maybe twas just me?!? Anyway, checking out was just as efficient as checking in. Ample parking. There's lots of lobby seating to hang around, a snack store, think there was a bar too or some sort of cafe? Very convenient location. I will note that I did hear the person in the next room from us coughing early in the morning. Walls are pretty thin, I'd say. The carpets could use some steaming as well. Overall, I'd still return especially if you are only stopping for a night and need a place to just crash. read more

Wonderful place to stay! Super clean and extremely friendly and helpful staff! Great stay! Room was quiet, had my own balcony overlooking the pool to step out on for a cigarette and to enjoy the beautiful weather! Beds were comfy! Water was hot! The staff helped set me up with transportation during my stay! Free shuttle to and from airport! Enjoyed my stay and will be returning to this hotel for my future trips! read more

Courtyard El Paso Airport - Hotels Near Me - El Paso, Texas

My first bad experience at a Marriott property. As a platinum member whose been staying at Marriotts all over the world for more than a decade, it says a lot that this experience made me want to give up Marriott altogether. Driving cross country, I booked a room with two beds for 4 people. Knowing that we would arrive very late (after 3am), I called to confirm that we would be checking in and was assured that a note was placed in my folio. We arrived shortly after 3am only to be told that they only have a King room with a sleeper. The front desk employee, Emmanuel, was nice but completely unhelpful. He confirmed that he had seen the note on my folio but gave the room away regardless. We accepted the room, only to find that it only had one bed. He offered a roll away but it wouldn't fit in the room. Therefore, he was going to move us to another room. I suggested that, since it was their error, he could just give us the 2nd room at no charge. He discussed with his supervisor, Alma Blake, who didn't approve the extra room. I asked to speak with her but she refused to speak with me. We ended up wasting about 45 minutes and finally moving to another room. Mistakes happen but the poor customer service was unacceptable. No one was going to check into that other room at 4am and they would still need to clean both rooms since we had already been in the bed and used the bathroom. It would have cost them absolutely nothing to make up for the error. Update - I ran into Ms. Blake at checkout. She was quite pleasant and offered some insight into her view of the situation. While I still think they should have handled this better, I do appreciate her attempts to clarify. She also offered me some points for my trouble. I'm upgrading to two stars based on her service recovery efforts and very pleasant interaction this morning. read more

Great location for what we were in El Paso for. Convenient to many of the things you will want to do while in town. Kudos to the hotel for all of their special attention. They were very accommodating when it came to special storage needs that we had and for fixing a corporate screw up that indicated we were to get an American breakfast with our room rate. They promptly arranged a buffet for all the guests on Saturday and Sunday. They clearly went out of their way. They get what customer service is all about. Without exception, every staff member that we came across was simply first class. Looking for a great place to stay in El Paso ... make it the Courtyard El Paso Airport. We are certainly glad we did. read more

I stumbled on to this courtyard due to a traffic jam, must have been my lucky day. Front staff, Romo, was the nicest, most professional kid I have met in a long time! We were in our room within a few minutes! Room was very clean, comfortable, and the a/c was cold. Romo had the shuttle driver give us a ride to dinner, nice touch! Eddie the driver was also super nice! Five stars for sure! read more

Stayed here on business. My only complaint is that the room was a little out of date and the pool was closed (in 108° weather.) They were renovating while I was there so I can't hold it against them. Besides that, I had a very nice stay. Beds were comfortable, shower had good water pressure, and the location was ideal for proximity to the airport and highway. I LOVED the bistro and the lounge area. The bistro had a great menu (breakfast and lunch.) I was so grateful that they served espresso drinks and actual meals vs a buffet. What made my stay the most enjoyable though were the people. Every single person that I encountered was extremely helpful, kind, and funny. I honestly did not feel that they were trying to just give me good customer service. I felt like they were just genuinely nice people. if I come back to El Paso for business, I would be happy to stay here again. read more

Checked in late at night into one of the upgraded rooms to find a giant moth above the door and spiders in the bathroom. Not to mention the furniture looked like something that Goodwill wouldn't even sell it was so damaged. It's time for this Courtyard to say good-bye to the trusty Marriott name as it in no way lives up to Marriott standards. Unfortunately, the road noise from the interstate is really loud as well which isn't something the hotel can do a lot about but if you are looking for a quiet night book the Fairfield Airport instead. While their rooms are small it is a much nicer property and much quieter. Courtyard you failed us this time. read more

Courtyard El Paso Airport - Bugs in the room and obvious repairs needed - Hotels Near Me - El Paso, Texas

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Pro: Clean, simple, free parking, easy access. Nice staff Con: I almost gave it 2 stars for this--the TV is at the side of the bed! We drove 8 hrs stopped for an easy night , to rest and watch TV . We had to watch TV over our right shoulders -- our necks hurt. We stayed in this same hotel on the way up-- same thing. read more