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    Courtyard by Marriott Tyler

    3.4 (44 reviews)
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    Bistro area
    Brett J.

    A nice looking hotel that has some deep flaws! Checking in was a process... not for me but the clerk sure seemed to have some issues! Question after question... type this in type that in... ask a Another question... ask what floor I want to be on just to say they don't have rooms on that floor... hint for the future... when someone comes in late at night... just give them a room! A check in process that takes 15 to 20 mins is not what anyone needs! The room itself looked nice! The bed was good! But even though it was 45 outside I could not get the air conditioning to stop blowing. I like to sleep when it's cold but the next morning it's hard to get out of bed when it's that cold! The shower was blistering hot or barely warm... the sink would only get luke warm at best. And the lights in the room sucked... nothing but dim light in the room itself. Then the plugs by the side of the bed were so loose that the plug for my charger would not stay in it... it just kept falling out! Lastly... what is this pay for breakfast thing they have going on?!? Really! Nothing included with the room... not even the coffee! Yep... I'll find another place to stay when I come up this way again.

    rosemarie d.

    I am a Hilton girl thru and thru, heck I even have the credit card. But after a friend rented us a room for the weekend I might reconsider. I'm not impressed with the fact that they don't have a free breakfast, but the peace and quiet due to no kids during this stay makes up for it. Had a light snack and drink at the bar

    Rachel R.

    I really enjoyed our weekend at the Courtyard Marriott. My husband and I usually stay at the Hilton Garden Inn when we travel, but my in-laws are Marriott people and they booked the rooms. First, this hotel is HUGE. It is deceptively large. The bar area is huge and the business center has more than one computer. It is nice to be able to spread out and not be super close to strangers. Second, when we walked into our rooms we were shocked to find a Jacuzzi tub! What?! Can you say second honeymoon?! This was such a nice surprise and made us feel pampered. Third, I was impressed with the dining staff. The first night we had nightcaps and we took advantage of the Starbucks, as well. Both morning and night, the employees went above and beyond to make sure we had a great experience. If we come back to Tyler in the future, this is definitely where we will stay!

    The first impression of the room from the front door.
    Eric T.

    Without a doubt, one of the best Courtyard Marriott properties that I've ever stayed at. The property is located in an area that you can access fast food places and restaurant venues on foot, as well as entertainment venues such as a Carmicke Cinema across the street. It is also off of Highway 69, which has easy access southbound toward Jacksonville, TX, as well as a couple miles from the heavier traffic on Loop 323 in Tyler. This alone is a huge deal, considering if you want an alternative to eating at the Courtyard's bistro (which is also good, yet pricey). Now, to the hotel. What can I say? This hotel has the look, feel and smell of a new property. In addition, there are certain touches within the room and property that give it a feeling of being slightly more upscale than its fellow Courtyard properties nationwide. There is just a bit something extra that was given to this property that you can just feel from the moment that you enter it. My room this time had a double bed, and I had a certain Marriott expectation on how it would look like prior to entering. Upon entering, the first words out of my mouth were "Holy moly, this room is nice!" I may not have said moly, but whatever. The bathroom was standard, as well as the fridge, microwave, television, and coffee maker. Yet the artistry and comforts of the room, with the large desk + extended table (a Courtyard staple) & comfortable easy chair) + armoire was clearly noticeable. The bed itself was not too hard, and not too soft, so I was good. I even heard that there was some rooms that have jacuzzis in within them as well. The amenities were of expected good quality: hot tub, small wading pool area, reasonably-sized gym and two sets of washers & dryers. The WiFi was pretty good, and the bistro's Starbucks-quality coffee was delicious. The bistro lobby + lobby on the opposite side seemed to be occupied with business folks at all hours, which is actually a good thing when it comes down to networking. Yet if I wanted some space and didn't want to go to my room first, I would step outside on the patio area. There was an exceptionally large quantity of chairs and sofas outside, in addition to a fire pit. Surprised that this area wasn't used more often by others during my stay. Customer service? Quite good. In fact, very good, in my opinion. It certainly shows whenever you have employees bend over backwards for you. This is one of those properties that if you have a little discomfort with anything, they will work hard to make it right for you. I didn't have that myself, yet I witnessed a couple of business folks that needed pampering. And of course, they got it from the wonderful front desk staff here. I'll certainly stay here once again upon return to Tyler!

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    3 years ago

    Poorly run. Unprofessional management. Their employees are run into the ground, you can tell. Understaffed.

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    I was staying alone so the cockroaches were great company and the stains on the sheets really brought me back to my foster home days.

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    The location was perfect for finding a place close by to have dinner.

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    Page 1 of 2

    Ask the Community - Courtyard by Marriott Tyler

    Review Highlights - Courtyard by Marriott Tyler

    s! The Paul Mitchell products were a nice touch as was the tastefully understated déco

    Mentioned in 2 reviews

    Read more highlights

    Fairfield by Marriott Inn & Suites Tyler

    Fairfield by Marriott Inn & Suites Tyler

    (45 reviews)

    $$

    Stayed here coming in from SD to see my sister for 3 nights. You're paying more than you should for…read morea hotel in this town, but I wanted a place I felt I could trust. The staff when I checked in, late, 10:30 pm on Tuesday she was the best. Absolute angel, always greeted by people when I came in and out. Lady doing breakfast on Friday was super nice also. Only complaint - when they built this I've never been in a hotel with such paper thin walls. Every night above me from 11-5 am and beyond they were jumping, making noises and moving furntiture. Beside me I could even hear them blowing their nose and throwing up. If you want a safe place when you have to leave items, it's a option in a small town but if you can't sleep if you hear any noises that seem like they're in your own room maybe look elsewhere or air b n b if they have them.

    This is my second time staying at this location both times were great, the rooms were clean and…read moreservice exceptional. However, this trip from 02/18-02/20/2026 hit a bit different. I arrived at the hotel around 8pm after an exhausting drive from Dallas during rush hour traffic, tired and flustered after hearing some devastating news. Samantha at the front desk noticed my energy right away. I really tried to mask it but she saw right through it. She was kind and sweet to me during my moment of anxiety and confusion. She has no idea how much that small bit of grace meant the world to me at that moment. She even asked me the following night how I was doing. Such a Doll. The world needs more of her.

    Hampton Inn & Suites Tyler-South - Guest room

    Hampton Inn & Suites Tyler-South

    (39 reviews)

    $$

    I stayed here when they first opened in 2016 I think and it's now gone way downhill. I got there…read moreearly on Saturday at 2pm and the young lady at the front desk just should not be in the hospitality industry. Not personable. Not friendly. No hello how are you. Nothing. I asked at 2:00 if I could check in a bit early and she said not yet and walked off. The evening man was super friendly and outgoing. I really liked him! Very accommodating. The rooms: I still love all the room and layout, but I guess 10 years will wear it down. The carpet was sticky and had crumbs near the table. The tiles were so greasy I almost slipped. The bathroom grout in the shower is molded and needs attention. Very damp musty smell throughout the room. I will say this place is clean. Great location. You can shop and eat while walking. Redo the bathrooms and hire friendly front desk people. Maybe change or deep clean the carpets. Yuk. Last but not least.. please put the complimentary iced water pitcher back in the breakfast lineup. Not everyone drinks juice.

    Location is great for this hotel. It's tucked in the back of a large shopping center so you have a…read morebunch of shops to browse or pick up something you forgot to pack. Also a good amount of food options, though mostly all chains. The staff was friendly but the hallway (at least on the 4th floor), smelled like cigarette smoke...so much so that I did a double take to check that the rooms were non-smoking. Other than that the hotel seemed clean and the shower water pressure was A++.

    Courtyard by Marriott Tyler - hotels - Updated May 2026

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