This place has cleaned up their location. We were pleasantly surprised. Things just looked bright. Also, a very nice courtyard with pool. (I didn't snap a pic cause of kids.) The inside sitting area looks great and spacious. For breakfast, They are serving people grab and go snacks, Starbucks coffee instead of self serve. What is more, The bed was very comfortable. Not the luxurious hotel you might want, but comfortable and clean. read more

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I stay at this location fairly frequently when visiting Phoenix. I like that it is close to food and shopping. The hotel is fairly modern, not as new as some but still in good condition. This location does not have a continental breakfast but they do have a small bistro were you can buy food; they have gourmet coffee in the morning and a decent breakfast. They also sell alcoholic beverages and they do not mind if you bring your own to the lobby. The pool is nice and there is a small gym on the first level. I haven't had any major issues, and if you forget something they have a small area with snacks and sundries open 24 hours. Like I mentioned in one of my tips the in Room bottled water is $3, if you have your own bottle you can fill it up for free in the gym with the filtered water machine they have. read more

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Stayed there a few times during my visits to Tempe. If the front desk doesn't buzz you in, you need to use your room card to open the second set of glass doors at the entrance. The staff has always been friendly. Sometimes the people taking reservations aren't quite as nice. The room was nice with dressers, mini fridge and tv. The bed was comfy too. The shower was okay, but the soap dispensers were usually in the way when you took a shower. I wanted to go back around Valentine's weekend or the weekend after that. But they were booked solid. So, I went elsewhere the last time. I'd go back to the Courtyard again... if they weren't booked up. Maybe because of spring training?? Who knows? read more

Hotel is in a great location, right off the I-10 and Ray. It's tucked away behind a busy shopping district and no shortage of finding a bite to eat... from the Longhorn steakhouse, The Habit, Smokin Fins asian fusion, and even In-n-Out just up the street. HUGE shopping area has everything from a REI, to Home Depot, so you can find everything you would ever need out here within a 5 mile radius. Oh, and there are a couple of casinos within 10 miles just southward. :) Ok, about the hotel itself... it has a coffee bar that serves Starbucks coffee and right next to it a quaint bar where you can order some snacks and light sandwiches. It has a large pool, outdoor jacuzzi, and a small workout room with a couple treadmills, an elliptical, and a cycle. Oh, and there's a meager array of dumbbells and a little bench. The first floor room I got was nothing out of the ordinary, but it is comfortable in size. Bed is very comfortable. There is a little inset countertop area with a microwave and mini fridge behind the cabinet doors. There are other rooms that have a mini patio (or balcony on the higher floors) with a little table and 2 chairs. Comfortable, no-frills room and hotel. read more

My boo and I recently stayed here while he was doing his national guard drill. The rooms are nice, pretty spacious and they provide complimentary toiletries and coffee. The room did have a funky smell which I wasn't too fond of though and the beds were a bit stiff, but hey it's a chain hotel so you can't expect too much. I do love their pool and fitness center. The pool is heated along with a nice little hot tub. The fitness center is open 24 hours and has a couple treadmills, elliptical, bike and some free weights. I also like that this location has a little bistro in the lobby that serves Starbucks coffee, cocktails and small bites like sandwiches and salads. Super convenient! The location is also nice too, it's surrounded by different restaurants, shopping centers and things to do. A perfect little spot to stay while in Chandler or the Phoenix area. read more

From the minute I made my first phone call there Tia at the front desk was absolutely wonderful. She was so polite and professional on the phone even though they were so busy. I called at 8am after my long drive from San Diego to see if I could check in early (I was tired). She not only was answering the phones but checking people in and out and dealing with a sold out property from the night before. I could list everything that she did to go beyond her call of duty but I will just say. She always smiled, always greeted me, always made sure everything was perfect AND she even offered to bring me my room key to the pool when my room was ready! Wow! I worked for Marriott years ago and I wasn't even that nice!!! I believe Tia said she is new the the team but I see great things in store for her and the Marriott chain. Customer service and the front desk is everyone's first point of contact when they check in and to have someone like Tia there will definitely make people become regulars! Give her a raise! read more

Courtyard by Marriott Phoenix Chandler - They offer Starbucks and bomb breakfast!!! - Hotels Near Me - Chandler, Arizona

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This is your average courtyard hotel. Free parking, 3 stories, bistro in the lobby, etc. It's in a great location right off the freeway and across a plaza with a good amount of restaurants and shops. There was an issue with the first room I was given - lots of hair in the restroom on the floor. It was too much for me so I notified the front desk and they were very understanding and helpful. They put me in another room immediately. The new room had a couple strands of hair in the shower tub but I just cleaned it up. Housekeeping needs to pay a little more attention to detail. The room was fine. The bed was good but not great, and I didn't hear any noise overnight. read more

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Pros: free hbo go and showtime Cons: 1. Had to wait an hour for coffee packets to be delivered to our room. 2. TV position will break your neck. 3. Bistro is closed most of the time 4. No complimentary breakfast unlike most Marriotts. read more

Considering we stayed off peak and used our Marriot points you would think we could have been given a halfway decent room. In an empty hotel we were given the crappiest, smallest furthest away room from checkin and the pool. There was 7 cars in the parking lot at 1am on Sunday morning that's how many people were here. Apparently when you book online the computer gives you the crappy rooms! if we had complained when we first got there they would have given us a court yard room. Other than that, pool and spa was clean and welcoming. Our room was clean but small and round the back of the hotel next to the freeway. Great location for casinos FOOD WARNING On Saturday night EVERYTHING but In N Out closes at 10pm!!!!!! read more

Really a 3.5 This Courtyard Marriott is one of two hotels that my company uses for employees traveling to our Tempe office. It is a nice place, and I would guess was renovated 5 or so years ago. There is an outdoor pool and fitness center, along with your normal lobby with ample seating, etc. The upsides are that this is located close to the airport, and is within walking distance to multiple restaurants. The 'bistro' in the lobby has Starbucks coffee, and some basic offerings for breakfast, and some basic dinner options. It is not a full bar, but they have wine and beer available. Rooms are standard fare: flat screen, desk, decent bedding. Overall it is a decent place to stay, just nothing to get excited about... read more

Courtyard by Marriott Phoenix Chandler - Hotels Near Me - Chandler, Arizona

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This was our first time staying here at this hotel while traveling back from Texas to our home in Las Vegas. We were met by Tara, who by far was exemplary and from the check-in to giving us directions and restaurant information, she was top notch! We had found out that she was fairly new to the company and what an asset she is. She made sure we had everything we needed and went far and beyond to ensure we had a pleasurable stay. The stay there was great. If I had any "negative", I would say the hotel rooms could use a "facelift", especially the bathrooms. They seemed a bit outdated and they just need some updated TLC. Other than that, it was quiet, close to great restaurants and shopping and overall, a great stay! We cannot say enough about Tara and her outstanding customer service! read more

This hotel has the cutest events. They have a shelf on the elf contest! Great location with proximity to great restaurants. Great customer service!! Thank you to all the staff on the first floor and front desk!! read more

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I was slightly disappointed with this hotel for the price. We paid $177.00 for a Saturday to Sunday and when getting into our room we felt it was not worth what we paid. There was no refrigerator. There was no safe to keep important things. The bathroom was small and nothing special the towels in the area where the sink is smelled strange and not clean. Over all for what we paid for the room it was not up to the standars for what the name Marriott should offer. I've stayed in two other hotels in this neighborhood for a lesser price with better or the same quality. I will be booking a room down the road next time. The staff however is great and the young man a the front desk was very nice. The two housekeeping staff members we ran into in the hallway were equally as friendly and nice. So the staff is the reason I am giving this hotel 3 stars. read more

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Best hotel experience I've had to date. Everyone was SO kind through my stay! The desk staff was exceptional and went above and beyond to make my stay great. I opted to have my room cleaned every three days instead of every day for extra marriot points, and Maria from housekeeping left me a sweet note on my nightstand today as well as extra makeup wipes (I have a lot of beauty products I organize on the sink vanity). On top of the hospitality, the room was very cute and cozy and the pool is so nice! I wish I could replicate this hotel everywhere I travel to! Thank you so much for making my stay great! read more

Check in. Get to room. Tv not working. Call for it to be fixed. No one comes. Call again and front desk kid comes a few min later and plays around with the tv and can't fix. Then says "we'll you're only staying here one night right?" I reply, no I'm here 2 nights.... ok we'll our engineer will come by tomorrow afternoon and fix it. Smh....Tempe and scottsdale courtyard are way better! I frequent here often for work and this is ridiculous. read more

This is my first stay here since they remodeled the "joint" and I must say it looks really nice. I am sad that they discontinued the local merchant promotion where you could show your room key and get goodies at shops nearby. BUT THE ECONOMY BEING WHAT IT IS, what was I thinking right? The rate here is fantastic, and actually if I still had reason to be on this side of town (which I don't anymore thanks to my mean old boss) I would continue to stay here like I used to do. There are TONS of things to do around here to fill your stomach, which is really all that matters right? Oh wait this is a hotel review... let me get down to brass tacks as it were: Rooms are well appointed and standard fare for remodeled Courtyards TV comes in clear and angles to all the right places EXCEPT for out on the patio, where you can observe the after meeting crowd mingling and cooing at the palm trees. THERE ARE SO MANY PLACES TO EAT AROUND HERE it is crazy... I think people in Chandler must just be motivated by food and cars. The staff is friendly and not obtrusive (no call to my room to make sure it was ok). I did get a Platinum welcome gift, which was a bottle of water and a cookie... who can complain about that? Parking is easy Freeway is close Rate is great Close to places I need to be/go (this week at least) What more can I say? Lots in walking distance. read more

I was on a business trip and due to availability I ended up here with a coworker. The lobby and bar area look great and have lots of room for having a cocktail, or breakfast or a private work area with computer and internet access. The room was nice, clean and the bathroom and shower looked modern, were clean and everything worked great. The hidden refrigerator always comes in handy for keeping left overs fresh for another day. Anyone that does a lot of traveling and is sick of fast food can appreciate this. The only reason I did not give this place 5 stars is that when a person walks in wearing work clothes from the day they should be treated the same regardless of how they are dressed. If i walked in wearing a shirt and tie like i normally would i think the attitude would have been different. overall it was an ok experience. read more

Nice place to stay .... I stayed there in August when I was securing my Arizona residence. The place was close to EVERYTHING! I didn't have to walk more than a few steps to any eating establishment, bar, store ... anything. The staff was great, the service was top notch. The only complaint I had was it was in need of some updating ... some of the furniture in the hotel was looking worn, some areas needed paint, etc. I was told that they were on the list to get some upgrades ... I'll check it out again and let you'all know. But in the meantime when you are in AZ, this is where I'd tell my friends to stay. Drop me a note when in Chandler and we'll go get a drink! read more

First time staying on this side of town and very satisfied with this hotel. The area is great because it's close to a lot of eating places, it's right off the I-10, and has lots of shopping centers around. The hotel itself is very nice! Doesn't look new (could just be decor too)but it's very clean and quiet. Water stays hot, a/c stays cold and love, LOVE when they have shampoo/conditioner/soap gel in bottle dispensers on the wall. Not to mention it's a tea tree type and very refreshing!!! Will keep this as our choice of stay when we are in Chandler. read more

Comfortable, clean room, a plus. I guess the looming TV screen of death dominating hotel rooms is just part of travel life theese days? Another hotel so terrified a stray person might get a few minutes of free AC that security is actively hostile towards guests - so can't recommend. And no pets allowed, either. read more

Really can't go wrong with a Courtyard. Rooms as always set perfectly for after hours business and beds a comfortable. This property in particular is close to some very good restaurants, which made it easy to entertain and then slide back to the room. Close to PHX, it's a breeze to get to/from and on your way. Great location and consistent. read more

We booked this hotel thru hotels "dot com" so we didn't know what to expect. The rate was EXCEPTIONAL for a Friday and Saturday night. The hotel is close to the freeway but we didnt hear any traffic. The decor was very modern and smells fresh Clean rooms- I appreciate white linens The bath/shower was clean Starbucks in lobby w/ limited selection Close to dining options Staff SUPER helpful & friendly Honored my request for fridge in room No parking issues I love the Paul Mitchell travel hair supplies Only negatives were the bath water pours generously from spout (not the problem) but the drain is slow so I'd stand in the water to my ankles which I don't like. And the a/c was rather loud but I'm grateful for a/c here in Phoenix! I will go out of my way to stay here again. EXCELLENT establishment read more

The room was clean. The TVs are at a weird angle to the bed. At 10pm on a Friday, it wasn't possible to be served a glass of wine at the bar, other than the pantry mini bottles. It just was not an inviting atmosphere for folks who wanted to spend some time in the lounge area instead of venturing to the nearby restaurants which all seemed to want to close around 10pm. read more

No microwave or refrigerator in room. Two bottles of water on the dresser though. After drinking one, I see the tag that it cost $3.50 which will be added to our bill. Bad configuration of the room . The Bed faces the window. The TV positioned 90 degrees from the bed so no possible way to watch without torquing your neck. No breakfast. Not worth the price. Won't be back. read more

This is your basic, garden variety big chain hotel. It is very convenient to a lot of restaurants and shopping, but it was hard to find, tucked back in a corner next to the highway. They need a bigger sign! There is a pool and a hot tub, neither of which were being utilized because I happened to be in Phoenix to experience perhaps 25% of their total annual rainfall in 2 days! UGH. Rain in the desert. There's no controlling the weather. The breakfast buffet was good, it had all the usual stuff you expect, eggs were fluffy, not hard and congealed. Some of the bacon was crispy, and some was chewy, something for everyone. The one very odd thing was the front desk crew on hand the first morning. Two dudes no older than 23. They high-fived each other twice and said stuff like "good call dude", "way to go", and they were talking about a room opening up that had 2 beds in it instead of one. OK, maybe that's too much detail but geez guys, let's be a tiny bit more professional, ok? When the high schoolers are running the hotel, it doesn't inspire a ton of confidence. read more

Terrible service right from the start! When I checked in, I asked if the room I was staying in had 2 queens...the gentleman at the desk said yes. Walked up to our room, we noticed it had a Handicap sign next to the door. We opened the door, and was greeted by the maintenance guy installing carpet in the room. Not only was the room NOT READY, it didn't even have 2 beds or a sofa(pull out mattress) and what was even worst, they gave me a room that was made for the Handicap...went to get answers from downstairs and was told if I wanted another room. Of course I said yes...few minutes later I get the "sorry, we're fully booked"...asked If I could get a sofa or a roll out bed since it was only 1 full size bed , and they said No due to fire hazard/code. Since I was unable to get another room, I then asked if they we're able to re-sanatize the room since the maintenance guy was up there and we all were unsure how long he was up there or if he even touched anything else up there...(you never know). Of course another disappointment...it was a NO. This whole time, I was getting the bad attitudes from management as well, not very helpful at all. Could not accommodate me at all. I was there from Cali for a softball tournament and all the local hotels were fully booked. This was my only choice for the weekend. BAD CUSTOMER SERVICE, BAD MANAGEMENT, NO ACCOMMODATIONS. THIS PLACE IS NOT WORTH IT AT ALL!!!!! BY FAR THE WORST. I WOULD NOT RECOMMEND THIS HOTEL TO MY WORST ENEMY!!! read more

Really really great staff!!!! The GM is so accomodating just wanted to tell him thank you for everything! The front desk staff is so helpful and kind!! Thanks for a great stay!!! read more

This location is great. You are right be everything you need in the Chandler area. We would stay here again, that is for sure. The breakfast buffet is not bad. The wifi is free but it is so slow! My 3G was faster. Quick tip: Lots of freebies for local restaurants. read more

Hotel is nice. But upon check out, I transferred my incidental charges to my personal Visa card. I got home to find my Amex was billed instead. I have a call into GM, who staff says is person who will need to take care of this now. Rooms clean. Typical predictably of a courtyard. I am not a fan of the bistro service. As a platinum elite member, I appreciated having free breakfast of old style service. Hilton garden inn breakfast is better, more traditional. read more

I travel for business and try when budget permits to always stay at Marriott courtyard is my preference. I've stayed at a couple different locations in the Phoenix area and the cleanliness, hospitality and housekeeping personal of this location is amazing. Highly recommended. I want to give a shout out to Cally, one of the house keepers that leaves personal hand written notes welcoming you back to your room and hope you have a great night. This is a touch, thank so much Cally. read more

I travel a lot so I'm in hotel rrooms a good bit I checked in this room, family got tired and we needed rest after driving 12 hours. I read the reviews befoore I checked in and they seemed good. Room had a very very bad odor when we first walked inn even my 8 year old complained about the smell. I called down stairs too try and check rooms but was unable even though they wasn't sold out? It seemed like someone used the toilet and it was never cLeaned properly nasty stains I in the Bowl and hair/ashes and what looks to be dried blood on the seat. Very disappointed we literally slept with shirts over the pillow cases because the sheets had stains. I am going to bring this to the attention to the mAnager at check out. I have a child with a low immune system due to autism so I always travel with Lysol and disinfected wipes/cleaners juSt to be safe. I've never had to cHeck in a room and clean the toilets and and felt worried about sleepping onn the bed. Not for $150 dollars per night. I hate to complaint and leave bad reviews but this was unacceptable. I'd stay clear from this hotel for this price there are other hotels that are much cleaner literally felt sick to my stomach from tHis hotel room read more

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Well...not a bad place. Lobby & pool areas nice. Rooms are clean but standard for typical hotel. Why not free coffee in lobby? For $50 less, Holiday Inn Express down the street has complimentary breakfast! I wasn't in charge of reserving our hotel but the competition is out there! Do your research! read more

I have to say the hotel staff is very friendly and nice, unfortunately this hotel is not well kept to justify the nightly rate. Beds are not comfortable, shower tub feels like it's about to break when you step in, shower curtain has an overwhelming plastic smell you can't escape from. My fresh towels had lipstick stains and the phone cord had blood stains. The lobby area was super nice, but these rooms need major TLC. read more

This place was great! Their customer service is wonderful, especially the people at the front desk. Every employee that we encountered had a smile on their face and started a conversation with us. The room was a little larger than average, we had a room with 2 queen beds. The beds were so comfortable and the pillows were so fluffy that I was suffocating at night lol. Our room were cleaned once a day. The noise level was low and the other people, who booked the hotel, were friendly. Overall, I would come back here, the customer service was just great. read more

This is my favorite Marriott hotel so far. The customer service is awesome. My room had no air and it was 115° outside and they moved me right away into a cool room. They are so kind and friendly. The breakfast is delish and the Starbucks is ok. The rooms could be updated. read more

Overall, not a bad place...a bit more utilitarian that usually prefer, but not bad. It is a Marriott so it had a nice big comfortable bed. Lobby/Amenities not much to talk about. The entrance is a bit difficult to determine the first time (if you use google maps on the iPhone, it says you should pass the exit, make a u-turn and get back on the freeway, then make a right where there isn't turn), but not their fault. The hotel is near some great places to eat. The room rate seemed higher than it should have been, but it was high season in AZ. read more

I am finding that I am getting pretty tired of Courtyard in general, so my review is partly based on that fact, though there are some unique elements that I will highlight as well. I am here for my second night of two right now and am here not only for the room nights, but also for a meeting that I facilitated. The hotel itself is about average for a Courtyard at this point from my experience. There are at least as many I have stayed at that aren't as nice and about the equal amount that are nicer. The room probably matches that same description, though it seems a bit tired with the showerhead being older, the bed being pretty uncomfortable and some small things like the closet door difficult to open. The walls are thinner then other Marriott brands, though this isn't as bad as some Courtyard properties. The towels at Courtyards (in general) are so thin too. The service is friendly overall (front desk staff, management, housekeeping). One oddity that stood out was the night of my arrival, they vacuumed the hallways outside of the rooms after 8pm. That seems a little late to have such noise so close to guests who are settling in for the evening. For the event I was facilitating, though not coordinating, I arrived in the meeting room at 8am for an 8:30am start and found an empty room other than the tables set up for 28 people. I was only expecting 21, so it was set too far back and too close to the walls. By myself, I moved tables and chairs around to make it more comfortable. I then had to go out to the front desk and ask where my supplies were (flip chart easels, flip chart pads, etc.) that were dropped off the night before for me to use. They were still locked up somewhere. I also had to ask where the beverages were that were arranged (coffee, juice, water, etc.). They had to rush around to get that set up as if it was an afterthought. There were no notepads or pens set out, which is customary for other meetings I have had at different Courtyard properties. Fortunately, the front desk staff, A.V. staff, banquet staff and management were all respectful and attentive upon my request, though I shouldn't have had to corral them. The morning break items that were brought at 10am were not removed until after 1:15pm even though we took our lunch break from noon-1pm (so they came in and interrupted our meeting) and they never refreshed our pitchers of water that ran out shortly after lunch. Between the hotel just being average for a Courtyard (not average compared to anything better) and the stressful impact of how they handled the conference aspects - I am being generous with my 3-star rating. For context - I am a platinum elite, and very loyal, Marriott member who has traveled extensively to nearly all Marriott brands as well as had several meetings at various Marriott branded properties. read more

When I travel for business normally Courtyard is where I stay. Great bed, wifi, business area and a bistro area with food and bar. Great location with plenty of restaurants and shops in walking distance. The staff has been friendly the air in my room keeps the room ice cold. read more

Stay in the courtyard recently and have no complaints at all!! RIght when I entered the place , the staff greeted us and they were all very nice and helpful with everything. Although i only stayed there for 1 night , i thought the rooms were very well kept and the bed was amazing! The first thing i do when i check into the room is look at the bed and sample how if feels and this bed was amazing! The rooms are about normal size and has a tv , desk , chair , etc..... Wifi is also a must whenever i travel and no complaints here. Wifi was fast and easily available. Did not have a chance to see the gym or the pool but they do have one. Overall , i would stay here again if i come by Phoenix!! read more

Stayed three days with my kids for a dance competition..Nice room ...but the staff is a joke. Watch you bill here too they are snake like people running this place. The guy running the desk was a very rude man child with no brains at all. I would fire this guy asap... what a disappointing stay. Thanks Gary W. For being such a asshole at check out read more