Has anyone ever told you to touch grass? Well, if they have or haven't, this is where you need to…read morego to do that. The size of these gardens are amazing and the time it takes to walk them took my family and I nearly two hours. It is a relaxing place to visit if you want some time away to read, write, or think. This place is sacred and I wish I lived closer because I would be visiting this place all the time. An absolute hidden gem.

This place is amazing! Highly recommend. If you are a resident of Elkhart county admission is free…read moreon Tuesday. Non residents and any other day admission is $10, so very worth it.

I went here with the kids on a advertised "free Sunday". The woman at the door told us it would be…read morea 40 minute wait for the next tour. She mentioned nothing about paying. We went and ate fast food near by, then returned. When we returned she asked for $40 dollars ($10 a piece cuz we were a group of 4). I asked about the advertised free family Sundays and she said "we aren't doing that anymore". She was very rude and didn't even apologize. IF it's not something they offer that's fine but then they need to take it off their Facebook page. Also she could have been nice.

A delightful experience! Getting a glimpse of Gilded Age life in mid-America is fascinating. The…read moreenormous palaces like Biltmore or The Breakers are fabulous, but out of reach. Here is an example of "reachable" wealth and style that makes everything more relatable. The houses are lovely and welcoming, and the stories of the families are fascinating.The staff is knowledgeable and friendly. The artwork is indeed exquisite. A visit will broaden anyone's knowledge and appreciation of the American experience.

I have been to two events at the Lenox. The set up simply is not designed for a comfortable event…read morewith a larger crowd. Any event with an estimated guest count of over 50 should look elsewhere.

From the owner: Our event space is a fully renovated three story historic building located in downtown Elkhart. We…read moreoffer over 15,000 square feet with a 500 person capacity that can accommodate any group large or small. THE LENOX offers a third level balcony that overlooks a beautiful wooden dance floor from the 1900’s, an Italian marble fireplace, grand staircase and custom crown mounding throughout the entire building! Overlooking the dance floor is five grand chandeliers as well as a stained glass skylight. We have a full service bar, grand bridal and grooms suites as well as an optional game room! Come visit us and experience everything we have to offer! You will not find a more extraordinary and magnificent event venue in Elkhart. Located at 101 N Main St. Elkhart, IN 46516.

Do Not Stay Here -- Unsafe, Unclean, and Completely Unprofessional…read more This was one of the worst hotel experiences we've ever had. After a long day of travel with two toddlers, we arrived only to be told that the room we specifically booked (with two double or queen beds) was not available. Instead, they claimed they were "upgrading" us to a room with one queen bed, a pull-out couch, and a kitchenette -- something we purposely did not book because it simply doesn't work for our family's needs. A pull-out couch is not an upgrade, especially when traveling with young children. Once in the room, things went from bad to worse. The TV didn't work, there were no linens for the pull-out couch, and when we asked, the front desk staff brought us one sheet and one pillow -- no full set, no comforter, and told us they didn't know where more pillows were. As we waited for more linens, we pulled out the couch and were horrified to find a bloody-stained mattress. That was the breaking point. When we expressed our concern, the hotel staff offered us two separate rooms, which again was not an option with toddlers -- we cannot safely split our family across two rooms. They then offered to call a neighboring hotel and pay for our stay there instead. We accepted, thinking the situation was finally being resolved. Unfortunately, it wasn't. When we arrived at the second hotel, we had to wait nearly 25 minutes with our exhausted children for the owner to arrive and pay for the room. When he finally showed up, he was abrasive, dismissive, and downright rude. He informed us -- very bluntly -- that he would only cover one night, not both nights of our original reservation. His "solution" was for us to go back to his hotel the next day and stay the second night -- after we had already packed up and moved once. I don't know about you, but I'm not taking my family back to a hotel with blood-stained mattresses, broken TVs, and no clean bedding. His lack of professionalism, hospitality, and basic human decency was staggering. This hotel is absolutely not suitable for families -- or anyone, really -- who expects clean accommodations, respectful service, and safe sleeping conditions. Avoid at all costs.

WORST property I've ever stayed at. While the room was "reasonably" clean for $80 a night, the…read morecustomer service was absolutely unacceptable. One front desk associate brought up politics, religion, and abortion during a casual conversation and became mildly aggressive when our views differed. I disengaged politely and left. When I returned, I gently explained that I wouldn't judge her but preferred to end the conversation. The hotel's towel exchange policy is fine in theory, but execution was awful. After work, my daughter and I gathered our dirty towels, and I sent her down to exchange them. The front desk woman yelled from the back that there were no clean towels--didn't even come out to speak to her directly. I called down, and was again told--rudely--that there were no towels and no idea when any would be available. I asked to speak to a manager and was told she was cleaning rooms (at 5:45 PM) and would call me. No call came. After 2.5 hours, still no towels and no call from a manager, so I called again. The same associate said she was folding towels. I told her I didn't care if they were folded, I just wanted a shower and asked her to bring some up. She got even more rude, saying, "We're not a five-star hotel" and that I could come get them myself. I told her after such a long wait, the least she could do was bring them up. Only after I mentioned contacting IHG did she finally deliver the towels. The next morning, I went down to get coffee before work. The coffee machine said it needed to be cleaned. I asked the same associate that had previously implemented the polemical conversation to run the cleaning cycle. She refused with a nasty attitude, saying she didn't have to do anything. When I asked for a manager again, she refused. I explained that I needed coffee before work. She finally agreed but claimed not to know how long it would take--even though she admitted she'd done it many times before. I asked if it was a 2-minute thing or 20. She started cussing at me in front of my 10-year-old daughter and told me to leave. I said I was going to work, not leaving the property. She continued yelling, and my daughter began to cry. Eventually, Samantha, the front desk manager, came out. I'd dealt with her during a previous stay and was hopeful she would help. Instead, she responded condescendingly: "It seems like you've had issues with multiple people here." Meanwhile, her associate continued yelling. When my daughter asked her to stop cussing at me, the associate yelled at her to shut up and get the f*** out. At that point, I said I wouldn't tolerate my daughter being treated that way and would return after work to check out. A week later, and despite contacting IHG, neither I nor they have heard from the general manager.

An all-suite hotel located off the Indiana Toll Road. The hotel was comfortable, quiet and clean…read more Breakfast was included everyday and a manager's reception between 5-7 on Monday to Thursdays provided appetizers and drinks. Staff was friendly and helpful. The room had plenty of space to work. A kitchenette included a refrigerator, sink, stove and microwave. The bathroom was clean with a shower/tub and toilet in one room and sink in the other. Great water pressure in the shower. The walls had a few bang spots and the couch was ok for comfort. Otherwise a great experience.

I travel for work and Staybridge is one of my favorite hotels. But this Staybridge was not up to…read morethe usual standard. The employees were very friendly and helpful. That is the reason I am making this a three star review, instead of two star. My room was nice enough except the pillows were very thin. The bathtub was stained, at first I thought it was dirty but upon closer inspection it appeared to be stains. The breakfast was lacking and definitely not up to the usual Staybridge standards. There were many food items missing from the typical Staybridge spread. Scrambled eggs and potatoes weren't hot or fresh. There were no regular size plates, only small dessert size plates and bowls. I don't know if this is typical or they just happened to be out of plates the morning I was there. The dining area is too small for the number of guests. Too few tables, and there were no seats available when I came fine for breakfast. I took my food outside to the patio but there were only a few tables and fewer had chairs. I'll look for a different hotel next time I'm in Elkhart.

Came here for a friend's wedding and was pleasantly surprised at the area. Located in a slightly…read moresecluded area but surrounded by a multitude of trees and quiet from the outside word. There is plenty of parking (with signage) and even an overflow parking area. The outdoor ceremony location has a turf ground and surrounded by trees. The turf made it easy to walk with heels and the trees helped provide more of a romantic secluded environment. The reception area had an outdoor tent area (for the post ceremony appetizers and drinks) and an indoor area (for the formal dinner). Can't say anything from a planning/organization standpoint but everything went smoothly from a guest's perspective and it was a lovely area to attend a wedding.

This place was very pretty! Loved the Fairy Garden feel and the staff were so friendly and…read morewelcoming. Beautiful venue for a beautiful event!

Ideal business hotel, it's close to the highway and all of the businesses and industry around town…read more Clean, spacious rooms are perfect for one or two people. My room was quiet and they have digital checkin and cellphone keys for your room. Super convenient to walk to restaurants and nearby convenience stores. Would stay here anytime

The front desk has been both warm & welcoming - upon arrival as well as each time entering the…read morelobby. The rooms are nicely appointed and comfortable. It would be nice if it had a magnified make-up mirror. It took a moment (or two) to get the attention of the restaurant server as she was occupying herself at the bar area rather than focused on the dining room. Once alerted, she was pleasant and efficient. It appears that Hilton has watered down the benefits of 'Silver' Honors membership. I used to get bottled water at Check-in as well as a simple breakfast buffet each morning. Though there is reference to a Food & Beverage credit, it is for Gold & Diamond members only. Clarification of this would save confusion. All in all, this is a nice, clean comfortable property and a good value.