This was the perfect place to stay while visiting Charlotte. Highly recommend for any families!…read moreThey provide a pack and play if needed that worked out great. I got the accessible room because it had a separate sleeping room so it was a one bedroom with the living room and kitchen separate. The bathroom had a bathtub which was great for my toddler. They offer a small pool, a gym, on site guest laundry facilities, free breakfast, valet parking! They had two large lounge areas where my kid could play and run around too. The breakfast was great too much better than Marriott hotels! Just higher quality it felt like. The staff at this location were so super kind and helpful! Such a lovely stay, highly recommend and will definitely return if I come back to Charlotte!

Stayed at the Hyatt House right next to the Spectrum Center, and if you're in town for a game, this…read moreis the hotel to book. You seriously can't get any closer, it's right next door, which made the whole trip super convenient. As a Hyatt member I try to stick with the brand, so it was clutch that there's a Hyatt property located right in the heart of downtown. My experience was great from start to finish. The staff was incredibly friendly and had no problem accommodating my early check-in. The room itself exceeded expectations--booked a studio and ended up with a surprisingly spacious setup: separate living area, big comfy bed, huge bathroom, plus a full fridge and kitchen. Didn't necessarily need the kitchen for this trip, but it'd be perfect for longer stays. Price-wise, I paid around $150 a night during a holiday week, which felt like a steal for the location and quality. Honestly, I don't know that you could do much better downtown. Zero complaints Hyatt House delivered exactly what I needed and more. If I'm ever back in town I'm 100% staying here again.

Room is stunningly pretty. It truly looks exactly like how it is depicted when booking. The color…read moreand aesthetics are pretty. Hallway I thought had some tasteful art deco designs. Staff is a 12 out of 10. Valet super nice and helpful, check in and front desk staff always efficient and a delight to deal with same for housekeepers or any other staff we met along the way. This is the only hotel I have stayed at in the States that I think their bathroom is about comparable to ours at home. There is a separate space for the commode which offers some nice privacy if 2 are sharing the room. Housekeepers were adorable they placed out toiletries on emerald green cloths on the counter I truly believe the prettiest place in Charlotte to see the sun rise is at the indoor pool and spa area. It is gorgeous. Love that the pool area is more spa pool vibes with spa music. Hot tub is turned on by a button panel on the wall. Inside the hot tub there is a place to turn up or down the intensity of the jets. The hot tub has pretty colors in it from the underwater lighting. There is a great array of seating without feeling crowded. Meticulously cleaned. Like any time of day the indoor pool space was clean. I do like what they use instead of chlorine it was more gentle on my hair and skin. TV is a bit below average. Streaming speed is pretty slow. Limited on which streaming services that can be accessed. Additionally, the volume jumps a lot like the tv can be unable to be heard you turn the volume up and it is good. Then a second later it is super loud. Spouse said most modern tvs have an auto feature that manages this. But this is on Marriott and not the hotel as with some research it showed this is a pretty common issue most folks have about the tvs. We are buying a Roku stick to try and use in the future to access other streaming services we pay for at home. The beds are better than other hotels in the Marriott family but spouse and I still find them a bit uncomfortable. I would like to have them a more memory foam material than the spring with pillow top. Wardrobe was awesome it is a nice size. Lights up when the doors are opened and has a pretty floral scape along the back of it. I was able to keep my carry on sized suitcase in there. Spouse was able to hand my dress and his sports coat and pants for event we were going to. Room had plenty of counter space in the room and bathroom. This was great. Oddly there seemed to be drums that started playing outside at like 9am on Saturday that woke us both up. There was a wedding going on that weekend and I know they had some breakfasts not sure if there was maybe a morning ceremony too? Noise didn't last super long but woke us both up. The windows you can hear a fair amount of noise through from the street. Ordered room service I think 3 times. Very excellent experience each and every time. Each item was cooked perfectly and things like grilled chicken breast were still juicy and not overcooked. My K Lounge review will be separate from hotel but same 5/5. We enjoyed our stay. Staff and overall care of the hotel cleanliness wise made it even better.

I booked a spa day for my daughter and me, and I was genuinely excited to treat her to a full…read moreexperience at the Ritz‑Carlton for her birthday. Unfortunately, that excitement slowly faded as the day went on. When we arrived, there was no one at the front desk. We waited about 5-10 minutes before anyone checked us in. I mentioned it was our first visit so we opted for a full tour, but the welcome felt rushed and incomplete. We also noticed other guests being offered drinks upon arrival nothing was offered to us. We headed to the Aqua Lounge to relax and decided to order food. There was no staff in sight, so I eventually walked downstairs to place the order myself. The food was underwhelming, and it took 40 minutes for a turkey BLT, no napkins, it was an overall poor experience. We wanted to enjoy the hot tub but the jets were broken. You'd think everything would be fully functional in a hotel/spa of this caliber. I don't mind paying an automatic service charge when service is actually provided, but that wasn't the case here. I find that staff is less likely to care when the gratuity is automatic, which held true at this spa. The spa itself is beautiful, serene, and well designed. Our technicians, Renata and Kieyan, were professional, warm, and truly the highlight of the entire visit. If I were rating solely based on them, it would be a full five stars. If you're only looking for a great massage, I'd recommend this spa. If you're seeking a full luxury spa experience, go elsewhere.

I stayed here for 1 night with my husband. We were out of the hotel for most of the time, so we…read moredidn't take full advantage of all the amenities offered, but it was an enjoyable stay. Pros Room was spacious and clean Friendly staff Good (and free) appetizers/snacks - check out their 5:30 Kickback menu Free breakfast Free parking No cons that I can think of! I chose this hotel because of the close proximity it was to the Truliant Amphitheater and would stay here again if I was going to another concert there.

On a return visit two years later, we noticed significant changes. While the "secured parking"…read more(requiring your room card in both directions) was reassuring, a security lapse undermined that confidence: at least one exterior door failed to close and lock properly. "Space problems" emerged quickly. On a busy Sunday morning with many guests checking out, it became clear the hotel lacks a dedicated service elevator--guests and cleaning staff competed for limited capacity. The hallways and room entrances are tight; navigating our luggage cart past cleaning carts was challenging enough that getting the cart in and out of the room required careful maneuvering. Pricing didn't justify the experience. The weekend rate was steep, and the modest evening and morning food offerings barely offset it. We likely could have eaten better at a hotel costing half as much. On the positive side, the room itself was comfortable and the air conditioning performed well during the 98-degree day. Staff were friendly--or at least well-trained to appear so. Note: Significant road construction at the entrance means you cannot exit the way you entered.

We booked the "family suite" with one king and 2 queen beds. The room was dirty. There were blood…read morestains on the carpet, there was an awful rust colored fabric chair that was dirty, there was hair in the shower, and stains all over the bed skirts. The only good thing about this hotel was the staff. They were friendly and helpful. We paid $360 for that room!

I actually didn't mind my overnight emergency stay at this hotel after experiencing car trouble…read more What I did mind was the overwhelming stench of indian food, emanating from the room behind the front desk and suffocating the entire bottom floor. Stay at this hotel if you want a nice clean room with a comfortable bed. But don't stay here if like me., you are disgusted by the smell of food that resembles the odors of wet dogs and burning hair.

Lexus was kind, warm and the perfect greeter, but she did not follow thru on calling me about early…read morecheck in. Nasir was also kind and warm. He greeted me by name, with a warm smile and proactively offered to give me rooms that were close to one another. Rooms are not cleaned daily. They are cleaned every other day. I wish that had been communicated. After a long day, I had to go to the lobby to get my own towels, sheets, lotion, etc..to tidy the room. The following day, the cleaner came at 9:30am but we were still getting dressed. We asked her to return later. Guess what. After another long day, we returned to a room untouched. It was after midnight, so we packed our things and left early. It was too much of a disappointment. I watched the General Manager try to wrangle two children in the lobby, rather than approach the parents to ask them to quiet the children. That was such a huge boundary that should not have been crossed. This property is showing signs of age and the staff could use training from the staff at Chick Fil A.

This hotel and their management caused me a great deal of stress. I had two rooms booked for this…read moreweekend and they would not let me authorize my card and allow two of my staff members to stay there. I do hotels virtually every weekend, some 100+ a year for my organization and never heard of such nonsense before. I said just send me a credit card authorization form and they said we don't do that. Absolutely laughable. Was forced to cancel my hotel rooms and have more stress finding a different hotel last minute in the same evening. Unbelievable.

I will not be staying at My Place at Huntersville next time I'm in the area. The drive to the hotel…read morefrom the main road was a bit "rough". Once we got to the parking lot of the hotel, it was fine. First issue we faced was checking in. This should have been the easiest, but this was so annoying. We are already tired and want to go lay down somewhere, but we couldn't find anyone to help us to check in for good 5+ minutes. This is not a typical large chain hotels with large lobby area with couches and chairs for guests to wait and rest. You walk 5 steps inside the hotel main entrance, and you are at the hotel counter. I see the security cameras and hotel computer all on, but no one in sight. I thought this hotel was abandoned for some time until I found person laptop in the breakfast/office space to the left of the check-in counter; however, this room was stuffy and hot - You couldn't stay in there for more than few minutes without feeling yucky. I yelled for help and went to look for someone by the elevator and first floor hotels, but NO ONE came - I repeat "NO ONE". After waiting, what it felt like, forever, a young lady came down from the elevator, with no apologies, and checked us in. I was already ticked off by the time I got the keys. Second issue we faced was that the hotel room door was damaged so that we weren't able to lock the door. I called the guest service for help, and the employee who checked us in was still at the counter to send someone in for help. The help didn't know what was wrong with the door, so we had to switch the room. This could have been an one-off situation, but I was thoroughly unimpressed. Location is very close to highway, so it's ideal. But my experience was not good, and I will be going to another place for my next visit in the area.

Traveling from WNY to Florida and needed a pet friendly place to stay. After looking at some of the…read moresuggestions people gave me online I was not satisfied until I found this place called My Place . What a great hotel! So clean, convenient and wonderful for our pets. Check in was a breeze - we got a first floor room as requested. The parking lot was lit and spacious. The room itself had a full-size refrigerator and a mini kitchen with two queen beds and of course a bathroom. Which had a hair dryer and plenty of towels and sundries. Everything was perfect I highly recommend and have already recommended to friends who travel Between WNY and Florida and need a rest spot.

This gem is about 10 minutes from the airport and they have a courtesy van that runs from the hotel…read moreto the airport 24/7 every 30 minutes. So, once you land at the airport, and are walking to the shuttle area, call to have the shuttle on the way. Branden is the Asst GM and he's great! I've been staying here off/on for about three years and he's always great! Recently I've had the displeasure of dealing with a very unprofessional GM there named Brian and an employee named Jasmine. BOTH ARE RUDE and LACKING CUSTOMER SERVICE! How are you in people facing jobs and talk to folks crazy? No worries! I found a work around. I'll call customer service to book my room and have VERY LITTLE to say to either. With a GM that cares very little for customer service, there's no wonder Jasmine has a job. Every single time I am mistreated by them, I will complain with customer service and leave reviews tagging Marriott until someone listens. The art of customer service is certainly lost on these two. Having Branden the Asst GM reach out to me to say he spoke to Brian about his behavior is an insult! It's ok though. Patience is my STRONG SUIT.

This Marriott property is in pretty good shape. But it had 3 issues:…read more 1. Desk lamp kept strobing 2. The, windows were allowing smoke to filter into room. 3. The biggest issue... Translucent glass bathroom door at the foot of the bed with bright bathroom light is a really poor design. l think they use a sliding door to save space. That said, it doesn't need to be glass!! Positives. Large room, nice work area, microwave and fridge. Early coffee and basic breakfast buffet. I'd provide a 4-star review, but the opaque door notches it down to a three.

Really really enjoyed The Mecklen. Was in town for the Duke's Mayo Bowl (Wake Forest vs…read more Mississippi State). Decided to try out this Tribute Portfolio based on some reviews I'd read. At first I was a little leery as I noticed it was a hotel conversion from another brand and was next to UNC Charlotte more in the suburbs. Not downtown where all the bowl festivities were. But we gave it a shot. And I'm so glad we did. Holden was working the front desk and was quite warm ano hospitable. He told us a bit about the hotel and the history and meaning behind the design. Hornets, Swarm, Hornet's Nest, Rebels, Mecklenburg County, Revolutionary War. Other staff members were really great as well. We loved Side Eye restaurant and our service and food there. The hotel had only been open a few months when we were there. The place was o little slow. But, it was right after the holidays and most New Year's and bowl game activities were downtown. Btw, we did stay downtown at the Le Meridien the night of the bowl game. The lobby was nicely decorated and comfortable. The gym was small but nice. Good views from there. I realize Green is a bia deal and hotels are stepping away from bott! + water a bit. But I need bottled water in my hote rooms. Sorry. The carpeting was nice. The beds were greatly comfortable. Enjoyed the large smart TVs. The Bee door knockers on the rooms are a nice touch. Also loved the honey comb vibe in the carpet and on the wooden panel covering the AC. The bathroom had great mirrors, shower, tile, and amenities. One downside for me is that I'd love for them to have o pool and maybe a place to play pool. The driveway and entry outside is a little shabby, needed a good pressure washing. And this is just my opinion, but the white block letters with the name of the hotel at the top of building are very boring. Incorporate the MH logo somehow and make it blue or red, something other than white.

The wedding I attended booked a block of rooms in this hotel. It is newly renovated and looks…read moregreat. The rooms are clean and spacious, even with the two beds. The bathroom and shower are very accommodating, with an expansive counter for all your toiletries. The staff is very friendly and professional. Special shout outs to Gabbe at the Front Desk and the bartenders, Brooke and James, who prepared amazing specialty cocktails. The bar in the facility is called Side Eye and also serves food. I enjoyed the signature burger of the hotel on my first night since I arrived later in the evening. It was a perfectly cooked big burger with all the fixin's, including bacon! It came with excellent tasting fries and a side of aioli (see pic). The reasons I gave this establishment only four stars is due to my personal preferences. For example, there are no alarm clocks in the rooms. Also, there is no nightlight in the bathroom so if your need to use the facilities and don't want the harsh lights hitting you when you turn on the switch, I recommend you bring your own nightlight. I'm a Gold member, but you only get 500 bonus points for your stay. I prefer the Hilton as a Gold member as they include bottled water in the room and sometimes a snack. (Bottled water here is $5!) Finally, if you do not have a car, there are minimal nice dining establishments within walking distance. Nakato Japanese Steakhouse is across the street (3.4 stars on Yelp), and a Chick-fil-a and a China Buffet are down the block. The Boardwalk area is across a 6-lane highway with many shops and restaurants (including a good authentic Mexican restaurant, Zapata's). Sidewalks are minimal once you cross the street at the highway crosswalk until you get up close to the Boardwalk area. However, a Hilton is right there and would be a much easier pedestrian walk from that hotel.