Stopped here on a long car trip up 75, and was pleasantly surprised. Great location in a very cute…read moretown. Tons of food options, with great ice cream at Bruster's. Felt very secure with a well lit lot. Lobby was nice and provided lots of options. Clean, with a friendly staff. No complaints and if you stay in the front of the hotel, you are treated to a great sunset over the hills of Georgia.

Started out okay. Paying pet rent, am being denied laundry services because of pet hair ,…read morehousekeepers are extremely rude. They are also restricting toilet paper, wtf Gutting rooms on the bottom floor, sending roaches upstairs Disgusting

I am only giving one star so I can leave a review…read more From the moment I walked through the door, the staff was unfriendly and appeared overwhelmed by the volume of guests checking in. There was a sign posted stating the hotel was sold out, another asking guests to be mindful of quiet hours due to anticipated noise issues, and yet another indicating staff had stepped away. The biggest issue was that the TV service stopped working after I changed the channel. When I reported the problem, I was told that once a room is assigned, they are not allowed to move guests to another room, despite the issue not being resolved. I understand that busy days happen, but customer service and problem resolution should not suffer as a result. Based on my experience, I would not choose to stay at this hotel again.

Clean rooms and easy check-in. Convenient location for what we came to Georgia for. I would stay…read morehere again.

Better than average breakfast and friendly front desk staff. However, hotel is way overdue for…read morerenovations. Carpet is worn and dirty. Icemaker on our floor was broken which may explain why there was no ice bucket in our room . Sink stopper was cracked and sink drained very slowly. Toilet paper roller was broken.

Hilton Hotel Feedback (04-29-2025)…read more This Hampton Inn hotel met my requirements for this business trip. However, this Hampton Inn, as well as two others in the Kennesaw GA and Cartersville GA areas, are showing a very disturbing renovation trend: the removal of the Guest Laundry Facilities. The information that I received from a "live" hotel manager is as follows: Hilton Hotels' Hampton Inns are removing Guest Laundry Facilities because Hilton Hotels wants Hampton Inns to cater to short-stay guests whom they assume will not miss the Guest Laundry Facilities. Other Hilton brand hotels like Hilton Garden, Homewood Suites, Doubletree, Home2, etc. will cater to long-stay guests and will retain the Guest Laundry Facilities. THIS IS AN EXTREMELY SHORT-SIGHTED AND VERY BAD IDEA. --- Even short-stay guests need to know that there is a convenient, on-site Guest Laundry solution for: dirty travel clothes from long road trips or family vacations, sweaty exercise clothes from the on-site fitness room, wet soaked chlorine-smelling swimwear from the on-site pool/jacuzzi, and those unexpected food accidents OR bathroom (#2 or "pee") accidents!! --- Each of these three Hampton Inns are in the state of Georgia. However, for my next business trip (to another state), I have already requested a non-Hilton brand hotel, because my preferred Hampton Inns in this other state do not list Guest Laundry Facilities under "Amenities" on both the Hilton mobile app & on the main Hilton web site links. --- My strong, common-sense Recommendation: RESTORE & RETAIN Guest Laundry Facilities for ALL Hilton brand hotels. --- OR ELSE: Loyal Hampton Inn Business & Leisure Travelers will likely choose to avoid the risk of staying at a hotel that may not have on-site Guest Laundry Facilities. --- For "US" Business & Leisure travelers, we do not mind paying an extra $5-$10 dollars per night to cover the cost of having on-site Guest Laundry. To us, it is like "laundry insurance" that some of us hope we will never need. AND ... just one more thing ... (as Columbo use to say) ... This Hampton Inn did NOT even have a plastic laundry bag & laundry send-out paper form to fill out ... for sending dirty laundry outside for cleaning! --- These plastic bags & laundry order forms are traditionally hanging in the closet, and are clipped to one of the clothes hangars. --- Closing Remarks: It is already bad enough that so many Hampton Inn hotels in many states have renovated their rooms ... replacing chest of drawers with metal wire shelves; replacing traditional nightstands with hanging shelves w/o drawers; replacing customer-friendly clock radios with non-adjustable alarm clocks; and installing bathroom sinks with faucets on the left or right side, instead of keeping the faucet in the center of the sink. PLEASE do not compound these short-sighted renovation/policy changes with the imposition of "traveler anxiety" about "what may be missing" from the next Hampton Inn that "US" business & leisure guests have to choose. . Please Communicate this Feedback all the way up your managements' chain of command. . Thank You For Your Attention to my Feedback & to my Comments. . Sincerely, . A long-time Silver & occasional Diamond Member Hotel Guest. .

We had an amazing time at this location. From the moment we walked in the door Paisley, Fred,…read moremaintenance (sorry I forgot your name but we appreciate you as well)and the housekeepers were very attentive. The hotel is immaculate with ample enough amenities for you and your family. Breakfast was amazing and fresh. We can't wait to visit this location again. Also, there are several Food options nearby. Thank you all for making this. Stay amazing. Keep up the good work.!

Stayed two nights for CP3NMC over the weekend. Clean hotel and provide breakfast. But wall…read morebetween rooms are so thin I can hear the conversation from the other room. Not to mention our neighbor was so chatty even after midnight for two nights. My son and I were both had little sleep the night before his showcase because of this issue. They also stopped the service of house cleaning and instead asking customers to fill out on the door hanger for the necessary amenity items. I have filled it out and placed on the door knob but they never brought the items I requested. Also they never sent me the receipt via email as the Clark said she will. It was the closet facility to the Lakepoint and that is the reason I chose to stay here. But I won't be back to stay here. Just poor services.

Disgustingly FILTHY room - pictures say a 1000 words…read more Take a peek. Our family got stuck having to stay 3 nights in this room due to an event happening nearby. Every other hotel was completely sold out so we were unable to leave. This hotel offered us another room, which wasn't much better. So we had to stay. The second a room became avaliable at The Element, which by the way is AMAZING, we checked out. Hilton was kind enough to return our points, but the hotel itself wouldn't refund any other monies we paid to stay in this mold, greasy, disgustingly filthy room. Upon reading the reviews here, I'd say we aren't alone. My advice - don't let the pictures the hotel posts fool you. Look at the ones actual guests have taken, that will show you the truth.

My husband stayed here while in town due to a death in our family. We had a king suite. We stayed…read morehere because they are pet friendly and we had our dog with us. The room had everything it was supposed to however it could have been cleaner. The bathroom door was a pocket door that had come off of the rollers so it sat partially on the floor making it extremely difficult to close or open. The furniture was very worn and the mattress was extremely hard. We usually have no issues with this hotel but our last couple of stays have been lacking.

Dena A. and Mother~ 7/21~7/25/2022 Great Beds soft and Cozy. Nice Shower, Needs longer shower…read moreCurtains. Water escapes through bottom. IT WAS QUITE.. EXTRA IMPORTANT!! Lobby Carpet was Dirty and un vacuumed at p.m. and next morning also. Also elevator carpet un vacuumed. ( Desk person made excuse) Nice staff,.. maintenance person got me Cream for my Coffee none in room. Could use a better quality Breakfast. Too generic for such a price of room. Overall nice place...They get an A-

This hotel is fabulous! - very accommodating, staff top notch!…read moreWe like this hotel so much we have stayed 3 weeks in a row for baseball! The room was Aplus! Highly recommend!

We randomly found this hotel when driving back to Indiana from Florida. I saw it from the…read moreinterstate, sitting up on a hill, just at the very time I was starting to get tired of driving. We checked in around 9 pm. The front desk employee was very friendly and welcoming. I travel for work so I am very familiar with the HIE hotels, but my friend who was traveling with me was not. He did a very nice job explaining the hotel features and breakfast to her, and answered all her questions. Our room was very clean and comfortable. Bathroom and shower were spotless. My room was very quiet, and I couldn't hear any traffic noise at all. I am not usually a fan of HIE breakfasts but this is Christmas Day and I know all the breakfast restaurants are closed, so I appreciated it. It was better than most, with several hot items. All the food was fresh and the area was very clean. The breakfast seating area was very nice. I'll remember this hotel for the next time I drive to Florida.

The pool was under construction. 1st room plugs did not work. 2nd room Dirty refrigerator and…read morestains on the beds. 3rd room had hair all in the beds. My son's apple juice and brown floating stuff in it. The Manager on Duty was nonchalant and I different about all of it!

This is the perfect getaway and extremely romantic. We went for the weekend and got the romance…read morepackage, as we arrived into our room the bed had a heart shape with roses along with a bottle of champagne. We were given credit in which we got a couples massage, gun shooting and horseback riding! They have many activities on the resort and the staff is extremely welcoming and friendly! The only downside was we were told something different about the credit and got charged $456 for the massage, the staff realized their mistake and luckily granted us what we were initially told. (I will admit the massage was mediocre for the price.... in my person opinion I wouldn't really recommend doing it but the spa itself is lovely) We visited woodlands grill for lunch and dinner and were extremely surprised with how tasty the food was! 10/10 recommend eating there at least once and visiting the beer garden for additional food options because the menu for the most part is the same at the restaurant and it is the only restaurant on the resort. The beignets were soooooo good, everyone needs to try this. I also recommend getting dinner earlier rather than later because they do run out of certain foods towards the end of the night. It's pricey in the fact that you have to pay for every little thing. (a small water bottle is $3.00) Highly recommend for families or couples just wanting a weekend getaway! For families with children there are lots of activities to keep them occupied such as corn hole, smores outside every night and bike riding that you can rent! I will suggest booking the different excursions in advance because it does get booked very quickly and certain excursions (axe throwing, archery and horseback riding is only available till 3pm at least that's what we were told. Regardless, I will definitely be back one day!

My "cottage" was infested with biting mosquitos. I killed two roaches. Placed coffee cups over the…read morecarcasses as there is no housekeeping at this "resort" any more. Oh, feral cats living under my porch, fed by an employee two buildings down at the Town Hall. Calling and visiting the front desk, they were friendly and apologetic and sent bottles of wine, but wine does not stop mosquitos biting. "Engineering" never showed up, I presume because they don't exist. 12th consecutive year here for an annual golf tournament. Something has changed and their room care has plunged. Literally an insect infested room with no response beyond "here is some wine and we're oh so sorry". If you come here, bring Deet to spray on your body and bug killer to spray around the perimeter of the floors. Oh, mosquitos on the toilet as well. Gym weight equipment was essentially non-functional as all thepoarts had loose bolts and pulley/cable links broken. Barnsley has started to become a dump. I'd bet Private Equity now owns some or all of it and has pulled their usual "strip away expenses and maintenance and no one will notice", as decided by a 24 year old finance major. Yeah, people notice. I wont come back.

Nestled by Lake Allatoona just off of I-75 near Emerson, this beautiful B & B is truly a hidden…read moregem. My husband and I decided to spend the night there for our 10-Year anniversary. We stayed in Gen. Corse's Suite which had a super comfortable king size bed, a giant jacuzzi garden tub, heated bathroom tile floor, television, and more. There were so many thoughtful touches, like handcut flowers in a vase, a personalized note from the owner greeting us with our keys, corkscrew, ice bucket, and wine glasses. We had the privilege of speaking with Lynn, the owner, and she was so helpful and friendly. The inn was clean and beautifully decorated. Everything is within convenient driving distance. We will definitely visit again!

We went here for a quick kid-free getaway during Covid quarantine and we were so happy and…read morerecharged!! The rooms are perfect historic B&B rooms with private bathrooms. The location canNOT be beat - right across from the lake with great access to hiking trails and fishing holes. Even just walking and "setting" along the dam was so nice and breezy. Porch setting with a great view of the lake was relaxing. The beds are comfortable (if a bit high for this 5'3" short-legged lady) and the homemade quiche for breakfast was super creamy, with some berries for extra fiber. The owners served breakfast and though did *NOT* REQUIRE masks for Covid protection, they did wear masks and also showed off their extra-disinfectant machine and other anti-Covid preparations that they were taking. VERY affordable for us ~ $130+taxes and fees for 1 Friday night during Covid, I'm not sure if that was a lower price due to quarantine but it was a definite value from our perspective. I highly recommend this stop to people who want to spend time in Cartersville or at Lake Allatoona or are just passing through and want a non-hotel experience - you will love it!!

At about $100/ night on a holiday weekend AND takes pets, this place rocks!…read more I reviewed in 2017. Room was good (#320).... same this time. Comfy bed & not too much light comes in (slept till 10!) Staff was more helpful in this visit. With a dog, it can be HARD to find a place to sleep (some have $75+ charge! ) This was $25 for pup. Reasonable. Good value for the low price.

My daughter and our family stayed there. My daughter was nearly in tears. It was filthy, stained…read moremattresses and cockroaches. It is awful. The management did nothing to fix the situation. It was literally unsanitary. I would recommend that you stay anywhere else. I couldn't even leave my grandson to sleep on this disgusting mattress.