Selected this geographical area solely based on dividing up a multi-state road trip. Was very…read morepleased with the outcome. Super clean Hilton property with great friendly staff both at the front desk and the bar. Plenty of room in the lobby areas to spend some time relaxing before making our way up to the room for the night. No issue with parking two vehicles one of which was a moving truck. Very close to some nice downtown restaurants. Would've easily been a 5-star review had the hotel restaurant been open for dinner. Was advised that they're not ready to reopen due to employee shortage...hope that changes soon.

Under construction and you should avoid until done. Air out in lobby and breakfast area. Elevator…read moreout and room smells like mildew. Thresholds off door on bottom so sound comes under. It does not state on app that it's under construction.

I want to acknowledge the staff on their incredible ability to handle our party. We came in town…read morefor an event and stayed 2 nights. We had a great time. The staff was professional and courteous, and rooms were ready upon arrival (which is always a headache when traveling with large groups). In our final day, we had a major issue happen in the lobby, but the manager (can't remember her name) handled it swiftly with care & understanding. The rooms were nice & clean and the breakfast served its purpose as there were different items each day. If you're ever in Cartersville, please stay on the hill at Tru by Hilton.

I am only giving one star so I can leave a review…read more From the moment I walked through the door, the staff was unfriendly and appeared overwhelmed by the volume of guests checking in. There was a sign posted stating the hotel was sold out, another asking guests to be mindful of quiet hours due to anticipated noise issues, and yet another indicating staff had stepped away. The biggest issue was that the TV service stopped working after I changed the channel. When I reported the problem, I was told that once a room is assigned, they are not allowed to move guests to another room, despite the issue not being resolved. I understand that busy days happen, but customer service and problem resolution should not suffer as a result. Based on my experience, I would not choose to stay at this hotel again.

Better than average breakfast and friendly front desk staff. However, hotel is way overdue for…read morerenovations. Carpet is worn and dirty. Icemaker on our floor was broken which may explain why there was no ice bucket in our room . Sink stopper was cracked and sink drained very slowly. Toilet paper roller was broken.

Hilton Hotel Feedback (04-29-2025)…read more This Hampton Inn hotel met my requirements for this business trip. However, this Hampton Inn, as well as two others in the Kennesaw GA and Cartersville GA areas, are showing a very disturbing renovation trend: the removal of the Guest Laundry Facilities. The information that I received from a "live" hotel manager is as follows: Hilton Hotels' Hampton Inns are removing Guest Laundry Facilities because Hilton Hotels wants Hampton Inns to cater to short-stay guests whom they assume will not miss the Guest Laundry Facilities. Other Hilton brand hotels like Hilton Garden, Homewood Suites, Doubletree, Home2, etc. will cater to long-stay guests and will retain the Guest Laundry Facilities. THIS IS AN EXTREMELY SHORT-SIGHTED AND VERY BAD IDEA. --- Even short-stay guests need to know that there is a convenient, on-site Guest Laundry solution for: dirty travel clothes from long road trips or family vacations, sweaty exercise clothes from the on-site fitness room, wet soaked chlorine-smelling swimwear from the on-site pool/jacuzzi, and those unexpected food accidents OR bathroom (#2 or "pee") accidents!! --- Each of these three Hampton Inns are in the state of Georgia. However, for my next business trip (to another state), I have already requested a non-Hilton brand hotel, because my preferred Hampton Inns in this other state do not list Guest Laundry Facilities under "Amenities" on both the Hilton mobile app & on the main Hilton web site links. --- My strong, common-sense Recommendation: RESTORE & RETAIN Guest Laundry Facilities for ALL Hilton brand hotels. --- OR ELSE: Loyal Hampton Inn Business & Leisure Travelers will likely choose to avoid the risk of staying at a hotel that may not have on-site Guest Laundry Facilities. --- For "US" Business & Leisure travelers, we do not mind paying an extra $5-$10 dollars per night to cover the cost of having on-site Guest Laundry. To us, it is like "laundry insurance" that some of us hope we will never need. AND ... just one more thing ... (as Columbo use to say) ... This Hampton Inn did NOT even have a plastic laundry bag & laundry send-out paper form to fill out ... for sending dirty laundry outside for cleaning! --- These plastic bags & laundry order forms are traditionally hanging in the closet, and are clipped to one of the clothes hangars. --- Closing Remarks: It is already bad enough that so many Hampton Inn hotels in many states have renovated their rooms ... replacing chest of drawers with metal wire shelves; replacing traditional nightstands with hanging shelves w/o drawers; replacing customer-friendly clock radios with non-adjustable alarm clocks; and installing bathroom sinks with faucets on the left or right side, instead of keeping the faucet in the center of the sink. PLEASE do not compound these short-sighted renovation/policy changes with the imposition of "traveler anxiety" about "what may be missing" from the next Hampton Inn that "US" business & leisure guests have to choose. . Please Communicate this Feedback all the way up your managements' chain of command. . Thank You For Your Attention to my Feedback & to my Comments. . Sincerely, . A long-time Silver & occasional Diamond Member Hotel Guest. .

We had an amazing time at this location. From the moment we walked in the door Paisley, Fred,…read moremaintenance (sorry I forgot your name but we appreciate you as well)and the housekeepers were very attentive. The hotel is immaculate with ample enough amenities for you and your family. Breakfast was amazing and fresh. We can't wait to visit this location again. Also, there are several Food options nearby. Thank you all for making this. Stay amazing. Keep up the good work.!

Stayed two nights for CP3NMC over the weekend. Clean hotel and provide breakfast. But wall…read morebetween rooms are so thin I can hear the conversation from the other room. Not to mention our neighbor was so chatty even after midnight for two nights. My son and I were both had little sleep the night before his showcase because of this issue. They also stopped the service of house cleaning and instead asking customers to fill out on the door hanger for the necessary amenity items. I have filled it out and placed on the door knob but they never brought the items I requested. Also they never sent me the receipt via email as the Clark said she will. It was the closet facility to the Lakepoint and that is the reason I chose to stay here. But I won't be back to stay here. Just poor services.

Disgustingly FILTHY room - pictures say a 1000 words…read more Take a peek. Our family got stuck having to stay 3 nights in this room due to an event happening nearby. Every other hotel was completely sold out so we were unable to leave. This hotel offered us another room, which wasn't much better. So we had to stay. The second a room became avaliable at The Element, which by the way is AMAZING, we checked out. Hilton was kind enough to return our points, but the hotel itself wouldn't refund any other monies we paid to stay in this mold, greasy, disgustingly filthy room. Upon reading the reviews here, I'd say we aren't alone. My advice - don't let the pictures the hotel posts fool you. Look at the ones actual guests have taken, that will show you the truth.

My husband stayed here while in town due to a death in our family. We had a king suite. We stayed…read morehere because they are pet friendly and we had our dog with us. The room had everything it was supposed to however it could have been cleaner. The bathroom door was a pocket door that had come off of the rollers so it sat partially on the floor making it extremely difficult to close or open. The furniture was very worn and the mattress was extremely hard. We usually have no issues with this hotel but our last couple of stays have been lacking.

This hotel is fabulous! - very accommodating, staff top notch!…read moreWe like this hotel so much we have stayed 3 weeks in a row for baseball! The room was Aplus! Highly recommend!

I had a great stay at the Fairfield Inn…read more Room: The room was very clean. Cleaner than most hotel rooms I've stayed in. The restroom was a bit small, but the rest of the room was fairly spacious, with a massive tv and big windows. Pool: There was a heated pool! This is a great activity for your family, year-round. Service: The employees at the front desk were friendly throughout my stay. There is also a small shop in the hotel lobby with different snacks, drinks, toiletries and medicines. Free Breakfast!: Yes, this hotel has free breakfast. Some of my favorite foods that they served were bagels and omelets. They also had milk, yogurt, oatmeal, sausage, and pastries. I recommend this Fairfield Inn for a clean hotel room at an affordable rate.

We randomly found this hotel when driving back to Indiana from Florida. I saw it from the…read moreinterstate, sitting up on a hill, just at the very time I was starting to get tired of driving. We checked in around 9 pm. The front desk employee was very friendly and welcoming. I travel for work so I am very familiar with the HIE hotels, but my friend who was traveling with me was not. He did a very nice job explaining the hotel features and breakfast to her, and answered all her questions. Our room was very clean and comfortable. Bathroom and shower were spotless. My room was very quiet, and I couldn't hear any traffic noise at all. I am not usually a fan of HIE breakfasts but this is Christmas Day and I know all the breakfast restaurants are closed, so I appreciated it. It was better than most, with several hot items. All the food was fresh and the area was very clean. The breakfast seating area was very nice. I'll remember this hotel for the next time I drive to Florida.

The pool was under construction. 1st room plugs did not work. 2nd room Dirty refrigerator and…read morestains on the beds. 3rd room had hair all in the beds. My son's apple juice and brown floating stuff in it. The Manager on Duty was nonchalant and I different about all of it!

So this place is expensive as I knew when I booked it, however I expect very upscale. The grounds…read morewere beautiful with many fire pits which was a nice touch. However, the room was very unimpressive (3 stars?) with single ply toilet paper ! we ate at the Woodlands grill which is overpriced, with a very limited menu & a mediocre meal. We went to a concert there so ate an early dinner, after went to the Biergarten for a drink & a snack. got an expensive drink but zero snacks. Geesh, sell peanuts or chips for hungry folks late evening. The whole place seemed so overpriced without the value. Won't be going back!

My "cottage" was infested with biting mosquitos. I killed two roaches. Placed coffee cups over the…read morecarcasses as there is no housekeeping at this "resort" any more. Oh, feral cats living under my porch, fed by an employee two buildings down at the Town Hall. Calling and visiting the front desk, they were friendly and apologetic and sent bottles of wine, but wine does not stop mosquitos biting. "Engineering" never showed up, I presume because they don't exist. 12th consecutive year here for an annual golf tournament. Something has changed and their room care has plunged. Literally an insect infested room with no response beyond "here is some wine and we're oh so sorry". If you come here, bring Deet to spray on your body and bug killer to spray around the perimeter of the floors. Oh, mosquitos on the toilet as well. Gym weight equipment was essentially non-functional as all thepoarts had loose bolts and pulley/cable links broken. Barnsley has started to become a dump. I'd bet Private Equity now owns some or all of it and has pulled their usual "strip away expenses and maintenance and no one will notice", as decided by a 24 year old finance major. Yeah, people notice. I wont come back.

Nestled by Lake Allatoona just off of I-75 near Emerson, this beautiful B & B is truly a hidden…read moregem. My husband and I decided to spend the night there for our 10-Year anniversary. We stayed in Gen. Corse's Suite which had a super comfortable king size bed, a giant jacuzzi garden tub, heated bathroom tile floor, television, and more. There were so many thoughtful touches, like handcut flowers in a vase, a personalized note from the owner greeting us with our keys, corkscrew, ice bucket, and wine glasses. We had the privilege of speaking with Lynn, the owner, and she was so helpful and friendly. The inn was clean and beautifully decorated. Everything is within convenient driving distance. We will definitely visit again!

We went here for a quick kid-free getaway during Covid quarantine and we were so happy and…read morerecharged!! The rooms are perfect historic B&B rooms with private bathrooms. The location canNOT be beat - right across from the lake with great access to hiking trails and fishing holes. Even just walking and "setting" along the dam was so nice and breezy. Porch setting with a great view of the lake was relaxing. The beds are comfortable (if a bit high for this 5'3" short-legged lady) and the homemade quiche for breakfast was super creamy, with some berries for extra fiber. The owners served breakfast and though did *NOT* REQUIRE masks for Covid protection, they did wear masks and also showed off their extra-disinfectant machine and other anti-Covid preparations that they were taking. VERY affordable for us ~ $130+taxes and fees for 1 Friday night during Covid, I'm not sure if that was a lower price due to quarantine but it was a definite value from our perspective. I highly recommend this stop to people who want to spend time in Cartersville or at Lake Allatoona or are just passing through and want a non-hotel experience - you will love it!!

Hotel staff are fairly nice and hotel itself isn't too bad at all. Biggest problem is NO microwave…read moreor refrigerator in rooms. Microwave downstairs you can use, fine by me. Refrigerator is a NO GO for me, but very short time stay is fine. For the price compared to others in the area, it is what it is. I will stay again, as long as not more than 2 nights. Fridge helps to save money, I can do cup of noodles lol.

The hotel could use a facelift. But, you get what you pay for. Probably the best affordable hotel…read morein Cartersville. I didn't need anything but to sleep for a few hours. The young lady at the front desk did help me with a problem between me and Expedia. This raised it a star. Others have said the smell of smoke is noticeable. They are right but, it's not overwhelming and my room was fine.