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Courtyard by Marriott Boynton Beach

2.9 (101 reviews)
ModerateHotels
Open Open 24 hours

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Buffet
Natalie S.

I came here for a conference that was held in the banquet room. I don't believe that the Marriott provided the food so I can't comment on their catering. There is a coffee shop in the hotel that sells Starbucks coffee and food. There is plenty of free parking and the hotel is. Close to I95

Dirty tub

Our room door lock was broken- couldn't close to the door so we went to the front desk and asked them to send someone to fix it or if we can change rooms. We were told they would send someone. Not sure if they did or not, but when we came back from dinner it was still broken. We could get it closed if we played with it for a bit. The bathroom was absolutely filthy so I took photos of it. Only one small trash can next to the table (not even in the bathroom). One elevator broken and the other was about to break. We decided to take the stairs after hearing scary noises in the only one elevator that was working. It's run down. Our room didn't get cleaned although we saw a cleaning lady hanging out talking to a friend in one of the guest rooms. The hallway smelled like marijuana. The pool towels were toddler-size. Starbucks was only open in the morning. Parking is shared with Buffalo Wild Wings and kla school. Jacuzzi was excellent, pool was ok on the small size. What's shame because it really is in a Great location close to great restaurants.

Gross
Mark L.

The Marriot brand takes a big hit from places such as this. An old Holiday Inn with severely dated rooms this dump should be totally renovated or knocked down. The difference from a modern Marriot property such as on 6th Ave in Delray and this is startling. After complaining about the uncleanliness of the room and showing the manager pictures I was offered another room or a reclean which I opted for. Not going to check out and start looking for a new place now and the location is really great so I will suck it up and make do. On the plus side there is a Starbucks in the lobby, a decent workout room and a really nice pool area with hot tub. There's a Buffalo Wild Wings and a Brus Room for sports and wings etc to the south within 100 yards and to the north is a plaza with 5 places to eat. On Congress between Gateway and Boynton Beach Blvd there are probably 20 places to eat and drink and lots of stores. The mall is super close by too. The great location is worth 1 star. Unfortunately it takes a complaint to make things right. Judging by the hit or miss reviews the person after me will probably say its nice n clean. LOL. Management here is putting out fires. Running around responding to room complaints. If you opt to stay here do a little room cleanliness inspection first. My pictures tell the the story.

Fountain and pool . Very pretty !
Kati C.

This place isn't bad .. 4 star cause the towels and beds linens are not great but other than that it's fine . There is plenty of places to eat around here that are a 1 min walk . McDonald, bw3 , Cuban , Brazilian , Vietnamese. There's even boba tea ... what more do you want ? Shopping also walking distance , kohls , cvs , big lots .. there's even a barber shop in the strip . Looks dope too , there was a group of them playing cards outside it . the parking lot in this hotel is huge and connected to all the other shops , it's in like a strip mall . The pool area is very nice . Grounds are clean . I wish I would have brought my rollerblades, this parking lot would have been perfect . Plenty of space away from cars to do that . You can bring your dog . I've seen a few on the property . I love that . This area seems pretty safe and the locals are friendly. Is it as nice as some of the other Marriott's ? No, but you can bring your dog . Don't let the negative reviews deter you from staying here , it's not bad . For the price , you are a short drive to the beach and you can have your furry friend with you .. I'd say it's a win

Bugs/Flies

I am very disappointed with this Marriott location, furthermore, the operations manager, Alex and the general manager Patrick. Not only are they rude and very unprofessional, they are inconsiderate and lack compassion for the disabled, which I am and they were made very aware of that. I had stayed for about a month with no issues then I filed a formal complaint due to their unprofessionalism and they took it personally. At which point they made my stay very difficult for a week thereafter and had me forcibly removed by law enforcement even though I paid for additional days. They said, along with law enforcement, they would reimburse me the funds which they did not. I therefore had to go to my bank and dispute the charges. I asked multiple times why I was being told to leave, and they refused to give me an answer. They are poorly trained and need to be retrained in customer service. I am extremely disappointed as I had also filed a few complaints to the above management with Marriott and have had no phone calls nor emails to address this horrible and stressful experience I had.

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Ask the Community - Courtyard by Marriott Boynton Beach

Review Highlights - Courtyard by Marriott Boynton Beach

Azura at the front desk, and the young lady, Jessica working today at the bar/restaurant are amazing.

Mentioned in 2 reviews

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Sun Dek Beach House - Pool

Sun Dek Beach House

(25 reviews)

Hubby booked Sun Dek Beach House based on the high reviews on Hotels.com. I was skeptical since…read morethis was not a chain hotel. But I was so wrong!!! This place is amazing! It's a bit out of the way but it's worth it for the quiet tranquil local. Gayle and Marcia are so friendly and helpful. The "Apartment" was amazing! Everything was clean and comfortable. There is a small pool on the grounds and the beach is across the street. Interesting walk through some trees to get to the beach, definitely don't go near sun down LOL My only complaint is the bathroom did not have counterspace... but this is just a small issue, we made it work. Helps to have a hanging toiletry bag. Highly recommend this hotel if you want peace and quiet to just relax.

My partner and I wanted a comfortable stay-cation in South Florida that allowed us to be in close…read moreproximity to the beach, and Sun Dek Beach House delivered! The location itself is a short walk away from Ocean Inlet Beach Park, which has a path that leads directly to the beach. A few minutes north is the parking lot for the Boynton Inlet Pier. Parking was relatively easy, with the main lot nestled behind the property, facing the inter-coastal (and the multi-million dollar homes we definitely cannot afford). The building itself is old, so if anyone who wants to visit is physically impaired, it is best to stick to the first floor, as the second floor can only be accessed via concrete stairs. The weather was perfect for swimming, but due to red tide lingering around the coast, we decided not to swim on the beach. Instead, we utilized the swimming pool. A perfect size for a nice swim, but if multiple people are sharing it, it is best not to create too many wakes. Surrounded by palm trees, flowers, and other plants which add to an old Florida aesthetic. The miniature water fountains scattered throughout add to the aesthetic of attempting to have Florida resemble a tropical paradise. With the property being compact within a limited amount of space, it provides a cozy atmosphere, making the property feel smaller, and therefore, more 'home-like'. Behind the pool is a large wooden open-air pavilion, allowing guests a place to hide from the sun and to socialize if they so choose. Surrounding the pool were large beach chairs and beach umbrella, which we promptly used after our swim. There was a grill, but we did not get to use it. Our hotel room was located at the front-left corner of the property, facing the highway and swimming pool. We kept our privacy thanks to each window having both roller blinds and blackout blinds. The room was clean and had plenty of space, feeling more like a well-furnished apartment split into different sections. It included a comfortable king-size bed, an accessible patio with a wide living room, an actual kitchen with a refrigerator stocked with bottled water (at no additional charge), and a clean bathroom with a unique glass paneled sink. In the kitchen was a binder, which could be used by guests as a guide to check out the best local areas in Palm Beach County. If this facility offered guests to rent for a monthly rate, I would not be shocked if some took up on the offer. The cherry on top of this experience was having a positive encounter with the incredibly helpful staff. They helped us check into our rooms once it was ready, stocked the refrigerator, recommended local restaurants, helping us learn how the lock system worked for the room, and they even went as far assisting with finding my missing ring (a separate story for another time). I want to give this place the full five stars, but there was one issue that I couldn't overlook. Whenever on the patio, there was a sulfuric odor that lingered in the area. At first, I thought it was natural gas or propane, but the grill was on the other side, and no odor was found in the area. I do not have any proof, but my guess is that the odor stemmed from the old water pipes connected to the outside pool shower. The same odor could be smelled once water ran through our personal shower drain. We did not feel we were at risk for our health, but the unpleasant scent was noticeable. This can be fixed by replacing the old water pipes with new ones. Considering the age of the property, I understand that it would probably take some time to implement, but I believe it would do the property some good. Overall, we were incredibly happy for the pleasant experience, and would highly recommend Sun Dek Beach House if you ever need a local stay-cation by the beach. A bit pricey, but considering the rates at other neighboring locations, and the limited time we had, this was a great destination.

Crane's Beach House Boutique Hotel & Luxury Villas - Living area

Crane's Beach House Boutique Hotel & Luxury Villas

(71 reviews)

$$

I am SO glad I found this place! I went to Miami for a concert and wanted to make a mini vacation…read moreout of my road trip, so opted to stay here for its proximity to the beach (just a block away!). I got so much more than I expected from that decision! I prefer boutique/villas like this over chain hotels in smaller towns and absolutely got the relaxing, low key, "no worries" vibe as they have on the gate of the entrance. Just steps away from the downtown strip of Delray Beach, you can easily access the restaurants and shopping if you choose, but you can also get lost in the serenity of their lush tropical courtyard and pool areas, or even the private patio of your own room! I felt like I was in my own little world while there- it was a perfect contrast after driving into Miami! The room was well appointed with comfy furniture, plenty of space without being overwhelming, everything I'd need in the kitchenette, and a spacious bathroom. All had nice updates and thoughtful touches. The snacks and chilled beverages available for purchase, as well as variety of coffee, tea, water, etc that were complimentary was perfect. There was plenty of information about local services and attractions without being gimmicky or touristy as many places where I'm from in Orlando can be. They even provided a sheet with events specific to the timing of my stay, which was a nice touch. The staff was amazing-- so kind and helpful! I asked how it would work if I got in late after the concert since the lobby closes at 9. We were able to do an earlier check in to get the key code and information, parking pass, handle credit card for incidentals, etc on my drive down so I had nothing to worry about when I arrived later. I was able to park and access my room after the concert with ease. I did also appreciate that even though I was staying there alone after dropping my friend off with family nearer to Miami, I felt completely safe as a solo female traveler. There was lighted parking, a code on the gate to enter the property, and a key code for my door to my room. I enjoyed some time at the pool and walking the block to the beach for sunrise during my stay as well! I appreciated the hospitality and would absolutely recommend staying here to anyone traveling through the area!

My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

The Ray Hotel Delray Beach, Curio Collection by Hilton - Guest room

The Ray Hotel Delray Beach, Curio Collection by Hilton

(104 reviews)

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I went to the rooftop for a going-away party, and it was such a great experience. As soon as we…read morestepped off the elevator, the host was there to greet us and help us find our table, which made everything feel welcoming right away. To the left was a beautiful pool lit up at night, and to the right it felt like you had stepped into a rose garden. There were so I went to the rooftop for a going-away party, and honestly, it was really nice. As soon as we got off the elevator, the host was there to greet us and help us find our table, which was a nice touch. To the left was this beautiful pool all lit up at night, and to the right it felt like you were walking into a rose garden. There were vines everywhere, cute tables, and so many perfect spots for pictures. It was also great for people watching. Our table had a comfy couch, chairs, and plenty of space to hang out and relax. The service was great the whole night, and having a bar inside made it even better. We ended up staying pretty late because the atmosphere was fun, the entertainment was good, and there was always something going on. Definitely a really fun spot for a night out

Dropped one star since my first contact with this hotel. The room was beautiful and spotless -…read morecudos to the housekeeping service who were diligent and attentive when requesting simple needs. The elevator system is slightly slow with the scan cards. The lobby was nicely decorated with plenty of seating and the Stingers Café was open early with good coffee. The desk clerk manager, Tom, was super nice and so was Kristina but there was one lady that would never smile and made it uncomfortable even when speaking to them on the phone she had a snotty attitude. The valet workers were quick and friendly. Beautiful hotel at a great location but sadly cant escape poor attitudes that hinder a would be 4 or 5 star experience.

Holiday Inn Express & Suites Boynton Beach West

Holiday Inn Express & Suites Boynton Beach West

(31 reviews)

$$

I had to stay here for a couple nights while in town since it was so close to where I needed to be,…read moreand quite frankly, I never noticed other hotels close by. Coming from a much further airport (FLL), I had a really late check-in (around 10p) so I walked up to an empty desk. There was a sign indicating they would be back soon, but of course, no idea what time they left in order to gauge the 10 minute timeframe. Some older lady came up asking me where the staff was-clearly I didn't know-and she didn't seem to pleased with my reply but that's not my problem. Thankfully she muttered to herself and wandered off. When a girl came out, some oldhead interrupted my transaction, saying his keycard didn't work and I'm thinking did you not see she was helping me out? Girl did apologize for him but she shouldn't have been the one to do so. At this point, it's the guests here that seem to lack manners, and so far have been a little backwards. However, this girl was very helpful, and was able to answer any questions I had. Room was on the top 4th floor, and the wood flooring outside the elevator was really loud, even in my sneakers as I tried to be quiet. I was also given a little gift bag with a bottle of water, and a couple of snacks that I didn't get to eat, but this was nice. There was a little 'store' area behind the desk where I saw snacks and beverages available for purchase. Room was obviously dark since it was so late, but I had no idea where the lights were since the first light only lit the small entryway. I had to get my phone out to see two bedside lights, one overhead lamp on the chaise, and one desk lamp. Lighting in hotel/room is very flourescent if that makes sense; nothing warm or relaxing. Strangely, the desk lamp was the best lighting. There was a mini-fridge and microwave up front. I had to go back downstairs to get toothpaste, and this was a different girl, but she was just as great as the first. I remember she had on a turquoise beanie hat. I wish I would have gotten their names. Shower water pressure wasn't very strong, there was a lot of green calcium/hard water deposit on the shower head, and there was a slight unpleasant smell that I tried to ignore. The Dove products however were fine. Desk area was comfortable, I spent a lot of time here eating/getting stuff done and was glad that the lighting for that area was the best. TV worked just fine. Bed was actually quite comfortable, I wasn't sure what to expect but this made for a good sleep. I missed the daily free breakfast both mornings I was there since I had to be up early for other things, but this was probably a nice touch. I didn't use the gym/pool at all. One of the best things about this place was the free parking. As expected, front spots were hard to come by, but the parking does go all the way around, and there is a back door to access the hotel with your keycard. I also felt this was a very safe area; you're across from a retirement community so I can't imagine too much trouble going on there. If you need a place to basically sleep and shower, this place gets the job done.

The room was great, facility was clean and very spacious. It's a quiet place and very close to main…read morestreets and shopping centers. My review is mostly for the front desk girl at check out. The initial girl who helped me check in said if I needed to change my stay I was more than able to and without any charges and long as it was before 11AM. I called this morning to confirm my express check out I did at around 7:30AM the front desk girl was rude and just laughed over the phone. She said I would still be charged the night because I didn't inform them in 48 hours. Mind you I checked in Wednesday at around 6:45pm, and I'm checking out within LESS than 48 hrs. So why am I still being charged? It makes no sense.

Courtyard by Marriott Boynton Beach - hotels - Updated May 2026

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