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Boynton Beach, FL

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Courtyard by Marriott Boynton Beach

2.9 (103 reviews)
ModerateHotels
Open • Open 24 hours

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Buffet
Natalie S.

I came here for a conference that was held in the banquet room. I don't believe that the Marriott provided the food so I can't comment on their catering. There is a coffee shop in the hotel that sells Starbucks coffee and food. There is plenty of free parking and the hotel is. Close to I95

Gross
Mark L.

The Marriot brand takes a big hit from places such as this. An old Holiday Inn with severely dated rooms this dump should be totally renovated or knocked down. The difference from a modern Marriot property such as on 6th Ave in Delray and this is startling. After complaining about the uncleanliness of the room and showing the manager pictures I was offered another room or a reclean which I opted for. Not going to check out and start looking for a new place now and the location is really great so I will suck it up and make do. On the plus side there is a Starbucks in the lobby, a decent workout room and a really nice pool area with hot tub. There's a Buffalo Wild Wings and a Brus Room for sports and wings etc to the south within 100 yards and to the north is a plaza with 5 places to eat. On Congress between Gateway and Boynton Beach Blvd there are probably 20 places to eat and drink and lots of stores. The mall is super close by too. The great location is worth 1 star. Unfortunately it takes a complaint to make things right. Judging by the hit or miss reviews the person after me will probably say its nice n clean. LOL. Management here is putting out fires. Running around responding to room complaints. If you opt to stay here do a little room cleanliness inspection first. My pictures tell the the story.

Dirty tub

Our room door lock was broken- couldn't close to the door so we went to the front desk and asked them to send someone to fix it or if we can change rooms. We were told they would send someone. Not sure if they did or not, but when we came back from dinner it was still broken. We could get it closed if we played with it for a bit. The bathroom was absolutely filthy so I took photos of it. Only one small trash can next to the table (not even in the bathroom). One elevator broken and the other was about to break. We decided to take the stairs after hearing scary noises in the only one elevator that was working. It's run down. Our room didn't get cleaned although we saw a cleaning lady hanging out talking to a friend in one of the guest rooms. The hallway smelled like marijuana. The pool towels were toddler-size. Starbucks was only open in the morning. Parking is shared with Buffalo Wild Wings and kla school. Jacuzzi was excellent, pool was ok on the small size. What's shame because it really is in a Great location close to great restaurants.

Fountain and pool . Very pretty !
Kati C.

This place isn't bad .. 4 star cause the towels and beds linens are not great but other than that it's fine . There is plenty of places to eat around here that are a 1 min walk . McDonald, bw3 , Cuban , Brazilian , Vietnamese. There's even boba tea ... what more do you want ? Shopping also walking distance , kohls , cvs , big lots .. there's even a barber shop in the strip . Looks dope too , there was a group of them playing cards outside it . the parking lot in this hotel is huge and connected to all the other shops , it's in like a strip mall . The pool area is very nice . Grounds are clean . I wish I would have brought my rollerblades, this parking lot would have been perfect . Plenty of space away from cars to do that . You can bring your dog . I've seen a few on the property . I love that . This area seems pretty safe and the locals are friendly. Is it as nice as some of the other Marriott's ? No, but you can bring your dog . Don't let the negative reviews deter you from staying here , it's not bad . For the price , you are a short drive to the beach and you can have your furry friend with you .. I'd say it's a win

Bugs/Flies

I am very disappointed with this Marriott location, furthermore, the operations manager, Alex and the general manager Patrick. Not only are they rude and very unprofessional, they are inconsiderate and lack compassion for the disabled, which I am and they were made very aware of that. I had stayed for about a month with no issues then I filed a formal complaint due to their unprofessionalism and they took it personally. At which point they made my stay very difficult for a week thereafter and had me forcibly removed by law enforcement even though I paid for additional days. They said, along with law enforcement, they would reimburse me the funds which they did not. I therefore had to go to my bank and dispute the charges. I asked multiple times why I was being told to leave, and they refused to give me an answer. They are poorly trained and need to be retrained in customer service. I am extremely disappointed as I had also filed a few complaints to the above management with Marriott and have had no phone calls nor emails to address this horrible and stressful experience I had.

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Ask the Community - Courtyard by Marriott Boynton Beach

Review Highlights - Courtyard by Marriott Boynton Beach

“Azura at the front desk, and the young lady, Jessica working today at the bar/restaurant are amazing.”

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TownePlace Suites by Marriott Boynton Beach

TownePlace Suites by Marriott Boynton Beach

(37 reviews)

$$

As an ambassador elite with Bonvoy, I spend a lot of time at Marriott properties and this one is…read moreamongst the best for the type of hotel. The employees were all very courteous, from the check-in staff to the custodial staff. The free breakfast had the typical standard fare (e.g., eggs, self-made waffles, oatmeal, etc) but it was all very fresh and they had a few additional options, like the passion guava juice and a dee-lish chorizo patty, which another guest and I were raving over. The building seems like it's brand new, so everything was in great working sharp, modern, and clean. Though I didn't try the fitness gym, it was a nice spacious spot too. Goes without saying that I would definitely stay here again.

I am beyond disappointed with my recent stay. I have been staying at this hotel for over 10 years…read moreand have visited more than a dozen times. Until now, I have never had a single complaint. This was the first time I have ever felt unwelcome, uncomfortable, and honestly appalled by the way I was treated. Throughout my stay, I was repeatedly questioned by staff about what room I was in and asked to show my room key over and over again. It happened while I was trying to enjoy breakfast, while I was having coffee with my mom in the lobby, and even while I was relaxing at the pool. Having staff approach me during a swim to ask what room I was staying in was embarrassing and completely unnecessary. What made the experience even worse was how my family was treated. I travel to Boynton Beach twice a year to visit my mother, who lives locally. She was not trying to stay at the hotel--she was simply meeting me before we went out for the day. As she walked into the lobby, she was immediately interrogated by the front desk and asked what room she was in. When she explained she wasn't a guest but was there to meet me, she was told she couldn't even be in the lobby because she didn't have a room. Later, during my brother's wedding weekend, my mother, niece, and nephew were also questioned as though they weren't allowed to wait for me in the lobby or come up to my room during the daytime, despite the fact that I was a registered guest paying for that room. I initially tried to give the hotel the benefit of the doubt. I thought perhaps there had been security issues that required staff to be more vigilant. However, when I spoke with the general manager, he told me there had been no such issues. What truly turned an incredibly disappointing stay into one I will never forget was my conversation with the General Manager, Deon Weathers. Rather than listening to my concerns or trying to understand what happened, he flat-out told me there was "no way" his staff would have treated me that way and essentially accused me of lying. After more than a decade of loyalty and nothing but positive experiences, to have my honesty questioned was insulting and deeply unprofessional. I wasn't looking to get anyone in trouble. I shared my experience because I genuinely hoped the hotel would look into what happened and improve the way guests are treated. Good management starts with listening, taking concerns seriously, and being willing to investigate--not immediately dismissing a loyal guest's experience because it's inconvenient to believe. After more than 10 years of staying here, I never imagined I would be looking for another hotel when I come to visit my mom. But that's exactly what I'll be doing. It's heartbreaking because this hotel had always been my first choice. The repeated questioning, the treatment of my family, and especially being told that my experience "never happened" were simply unacceptable. I hope management eventually recognizes that accountability and respectful customer service matter just as much as a nice property. Unfortunately, this experience has permanently changed my opinion of a hotel I once enjoyed recommending.

Tiki Hut Motel

Tiki Hut Motel

(6 reviews)

$

Usually my reviews are long, but here's a quick breakdown…read more Location: Easy to find, signage is huge. Can't miss the place! Parking is tight, I also believe that there are only as many spaces as there are rooms, so if you have an extra car, you might be SOL. Staff: Friendly, helpful and accomodating. Room: Our room wasn't like one of the options in the photos; no defining decor and they even have recycled hotel/motel equipment (the telephone, for instance, was an old one from The Breakers.) The bathroom was tiny and unappealing, but doable. We were kind of nervous about using their pillows, blankets and towels, so we brought our own. The towels they offered were stained and VERY much a turn-off. TV: It's a flatscreen with over 150+ channels with HBO and Cinemax - that IS the saving factor for this place. (DirecTV, yay!) Overall: If you absolutely need somewhere to stay, then this is the place as a last resort. Would I return of my own free will? Unfortunately, no.

Had a great time! Room was clean and decor was charming. There was a flat-screen TV with lots of…read morechannels, refrigerator, microwave and 4 very large comfortable pillows (some soft and some firm). **Yelp check-in deal is no longer accepted, unfortunately. Cost was $90 (before taxes) with $40 CASH deposit for non-smoking room on a Saturday one-night stay 1/20/2018. Checkout is at 10:30 am. Reservations are not accepted. Just call ahead or drive over to check for a room.

Crane's Beach House Boutique Hotel & Luxury Villas - Living area

Crane's Beach House Boutique Hotel & Luxury Villas

(72 reviews)

$$

What a pleasant surprise to find Crane's Beach House. Familiar with Delray because we lived in Boca…read moreRaton 10 years ago and frequented Delray's night life countless times throughout the years. Brought our electric bikes which made it so easy to take in the area without getting a loan. Check in was easy 1,2,3. Room was as clean as you would want. Bed, A/C, shower, microwave, fridge, 2 salt water pools, beach a 5-7 minute walk... Perfect set up for the weekend get away! Thanks Crane's see you again!!!

My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

Hampton Inn Delray Beach - Guest room

Hampton Inn Delray Beach

(25 reviews)

My son and I went for a quick staycation in Delray and it was the perfect location. It was…read moreliterally minutes walk to everything. They have a gym that was on the second floor, and the pool was on the same floor. Our room was quite large and the beds were very comfortable. Temperate control was also very good We arrived early and the front desk allowed us to check in early and grab a late breakfast. The assortment of food was vast! We also took the rental bikes out. They were a bit old, and my son lost his pedal while he was riding! All in all it was an affordable great staycation!

Wow, I can't get over what a nice Hampton in this is. I live around the corner and stayed here the…read morepast two nights due to construction at my home. Are you kidding me?! This place is like a boutique hotel. The staff is lovely. The rooms blow the Opal away and I am serious. Bed was comfortable, bathroom was nice size, great water pressure! I only booked a basic room and just wow! My room was spacious, had a nice desk, Huge TV and comfortable chair. The FREE breakfast was ridiculous. I have not seen a mid range hotel put a spread out like this! Spotlessly clean too. The location of the hotel is walking distance to all the best restaurants too. This is part of Hilton so I used points, it was very reasonably priced. I would not hesitate to recommend this hotel to anyone visiting A little side note: I stayed here with my dog (service animal certified) and it was so easy, again the staff was lovely. Although, I was only here to sleep, the pool was impressive and the gym had everything you would need weight wise. Kudos to the manager, you are doing a great job!

The Ray Hotel Delray Beach, Curio Collection by Hilton - Guest room

The Ray Hotel Delray Beach, Curio Collection by Hilton

(112 reviews)

$$$

Celebrating our anniversary, Gwen at the front desk, greeted us with a warm welcome! She was very…read moreaccommodating with our request. Perfect location- walk to restaurants and shops. Highly recommend!

The Ray is a beautiful hotel with fantastic rooms, a good housekeeping system, and a great…read morelocation. The surrounding area is very walkable, and the valet, doormen, pool staff, and most of the front desk staff were friendly and attentive. My main disappointment was that several amenities were closed without any notice I could find on the website before booking. I chose The Ray largely because its gym looked like one of the best among the hotels I was considering. When I arrived, I was told it was closed for construction, even though it appeared usable. The next morning, another employee offered me a ride to an alternative gym up the street, which I appreciated. Unfortunately, I arrived to find it locked and unattended during its posted hours, so I had to wait for a ride back. When I tried again the following day, it was open, but it was smaller than my one-bedroom apartment. The restaurant and rooftop bar were also closed, which was another inconvenience I hadn't known about before booking. That said, the rooftop pool was lovely, the staff there were attentive, and a bartender was making drinks by the pool on several days. Overall, I enjoyed the property and the people working there. I just wish the amenity closures had been disclosed before I booked, especially since the gym was the reason I chose this hotel.

Holiday Inn Express & Suites Boynton Beach West

Holiday Inn Express & Suites Boynton Beach West

(30 reviews)

$$

I had to stay here for a couple nights while in town since it was so close to where I needed to be,…read moreand quite frankly, I never noticed other hotels close by. Coming from a much further airport (FLL), I had a really late check-in (around 10p) so I walked up to an empty desk. There was a sign indicating they would be back soon, but of course, no idea what time they left in order to gauge the 10 minute timeframe. Some older lady came up asking me where the staff was-clearly I didn't know-and she didn't seem to pleased with my reply but that's not my problem. Thankfully she muttered to herself and wandered off. When a girl came out, some oldhead interrupted my transaction, saying his keycard didn't work and I'm thinking did you not see she was helping me out? Girl did apologize for him but she shouldn't have been the one to do so. At this point, it's the guests here that seem to lack manners, and so far have been a little backwards. However, this girl was very helpful, and was able to answer any questions I had. Room was on the top 4th floor, and the wood flooring outside the elevator was really loud, even in my sneakers as I tried to be quiet. I was also given a little gift bag with a bottle of water, and a couple of snacks that I didn't get to eat, but this was nice. There was a little 'store' area behind the desk where I saw snacks and beverages available for purchase. Room was obviously dark since it was so late, but I had no idea where the lights were since the first light only lit the small entryway. I had to get my phone out to see two bedside lights, one overhead lamp on the chaise, and one desk lamp. Lighting in hotel/room is very flourescent if that makes sense; nothing warm or relaxing. Strangely, the desk lamp was the best lighting. There was a mini-fridge and microwave up front. I had to go back downstairs to get toothpaste, and this was a different girl, but she was just as great as the first. I remember she had on a turquoise beanie hat. I wish I would have gotten their names. Shower water pressure wasn't very strong, there was a lot of green calcium/hard water deposit on the shower head, and there was a slight unpleasant smell that I tried to ignore. The Dove products however were fine. Desk area was comfortable, I spent a lot of time here eating/getting stuff done and was glad that the lighting for that area was the best. TV worked just fine. Bed was actually quite comfortable, I wasn't sure what to expect but this made for a good sleep. I missed the daily free breakfast both mornings I was there since I had to be up early for other things, but this was probably a nice touch. I didn't use the gym/pool at all. One of the best things about this place was the free parking. As expected, front spots were hard to come by, but the parking does go all the way around, and there is a back door to access the hotel with your keycard. I also felt this was a very safe area; you're across from a retirement community so I can't imagine too much trouble going on there. If you need a place to basically sleep and shower, this place gets the job done.

The room was great, facility was clean and very spacious. It's a quiet place and very close to main…read morestreets and shopping centers. My review is mostly for the front desk girl at check out. The initial girl who helped me check in said if I needed to change my stay I was more than able to and without any charges and long as it was before 11AM. I called this morning to confirm my express check out I did at around 7:30AM the front desk girl was rude and just laughed over the phone. She said I would still be charged the night because I didn't inform them in 48 hours. Mind you I checked in Wednesday at around 6:45pm, and I'm checking out within LESS than 48 hrs. So why am I still being charged? It makes no sense.

Courtyard by Marriott Boynton Beach - hotels - Updated November 2026

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