The best thing this hotel has going for it is the location. The breakfast was not good. There were…read morestains and hairs all over one of our beds. I asked for new sheets and got sheets that were actually stained even worse. The beds are incredibly hard and uncomfortable. The hot tub is not hot but warm. There were spoons in the hot tub and soy sauce packets around the outside of it. I went to use some of the dishes in our suite and they were dirty. There was wallpaper peeling from the wall in our room. The door to the outdoor patio did not lock. All that you had to do was push on the door to open it. We weren't on the first floor, so wasn't concerned about somebody breaking in but we have small children and I didn't like that all they had to do was push on the door to get out to the patio. And lastly, the walls are very thin.

The check in process was tedious, especially as a Hilton member. It took too long when I had…read morealready requested for a digital key. The pull out couch mattress was FILTHY! The rug was dirty as well. I complained about it to the front staff. They apologized but they were booked so we couldn't switch our room. The front desk employee said someone would reach out. I did receive a text asking about stay. I advised about the room and they apologized, but that was it. The hotel is a short walk from the beach, which was a plus. There was also a gym I took advantage of while there. Parking was close by in a garage. The amenities and location was not bad but I would not come back. I was not impressed by the cleanliness or service.

Coffee machine is broken. Staff does not care to keep hot coffee available all 24/7 as advertised…read more Was a bit shocked to see a couple asking the cleaning lady to open a room for them as they forgot their keys. In terms of security, i guess people can just do that and get into other people's room- which is scary!

Second time staying here for a work trip. Excellent location! Just a five minute walk away from the…read morebeach but have had small issues both times. Last time, my room wasn't ready and it was already 4pm so I had to change in the bathroom then store my luggage. This time, housekeeping stripped the sheets, which is fine, but forgot to put sheets back on as shown in the photo. The hot tub was warm at best but at least the shower water was hot and had great pressure. Overall, the hotel is in a wonderful location and it is very clean but still could use some work. Also, parking is very convenient but is about $20 or so per night

Had the best time of my life. Everyone was so friendly and helpful. Booked my vacation for next…read moreyear.

I cannot say enough good things about this place! My family and I spontaneously decided to take a…read moretrip to Florida with only 1 week notice. We heard about Beachside Village Resort and were lucky enough to secure a 1 bedroom suite. The room was perfect, staff was the best I have ever seen at a resort and they truly thought of every detail here. Everything is super convenient and the location is perfect- walking distance to the main strip. The attention to detail here did not go unnoticed. Kudos to Domenica and her staff! The staff really knows and cares about your stay on a personal level. The wifi worked great here (I was working remote and had no issues). They have free beach chairs and umbrellas, great cabanas with outlets, water and drinks in the lobby, towels, sun protection, bikes, tons of other beach activities, laundry and just anything you could need. We actually decided to extend our trip a couple days because we just did not want to leave. We changed to a 2 bedroom suite and that room was even better! They were so accommodating in extending us last minute. My only complaint which is barely a complaint would have to be the comfort of the pullout couch which we were warned about when booking so it was expected. We made it work but were much more comfortable in our 2 bed suite. Overall, I have nothing but positive things to say about this place and I can't recommend it enough. We were so impressed with everything and already can't wait to come back!

This hotel truly saved me after a late night flight ‍ when my original booking couldn't accommodate…read moreearly check-in and two other hotels were completely full. From the moment I arrived, I was welcomed with open arms and honestly felt like royalty after such a long travel day . Valet parking is available and not complimentary , but it's prompt and easy to alert right from your phone, which was a relief. The beach views are absolutely stunning , and the amenities throughout the property feel thoughtful and well curated. The double room was spacious and comfortable, with extra seating , a true workspace , and a balcony you can actually sit on and enjoy, not just stand and peek . Being within walking distance to the beach made everything feel even more special. Breakfast is a restaurant style experience and not included, but it felt like a proper way to start the day. I truly wish I had more time to enjoy everything this property offers , because there is a lot to take in. This hotel will always stand out as a highlight for me . I would gladly stay here again and already know next time will be even better . This hotel truly saved me after a late night flight ‍ when my original booking couldn't accommodate early check-in and two other hotels were completely full. From the moment I arrived, I was welcomed with open arms and honestly felt like royalty after such a long travel day . Valet parking is available and not complimentary , but it's prompt and easy to alert right from your phone, which was a relief. The beach views are absolutely stunning , and the amenities throughout the property feel thoughtful and well curated. The double room was spacious and comfortable, with extra seating , a true workspace , and a balcony you can actually sit on and enjoy, not just stand and peek . Being within walking distance to the beach made everything feel even more special. Breakfast is a restaurant style experience and not included, but it felt like a proper way to start the day. I truly wish I had more time to enjoy everything this property offers , because there is a lot to take in. This hotel will always stand out as a highlight for me . I would gladly stay here again and already know next time will be even better .

I gotta say, I like this place better before the renovations…read more I don't like the new single pool. I feel like the pool area felt larger with the 2 separate pools and hot tub, and felt like there was more seating. Now, people have to get up at 7am and reserve pool chairs or you won't get one for the day. I do like that they had a fun dj playing music on Saturday and Sunday for a few hours. The pool staff were all very nice and helpful. There are 3 bars I believe. One inside, one by the pool, and one on the beach. They also have jet ski rentals and beach chairs/umbrellas. They give you a complimentary drink ticket per person when checking in which is what they did prior also which is nice but the options are limited. Was a little annoyed because I paid extra for an ocean view room but my room was located on the side of the hotel facing the other tower. Yes, you could see the ocean if you walked up to the window and looked sideways but it wasn't a full front ocean view which is what I was expecting. They should have advertised it as partial ocean view. Just a heads up they also do resort pass here so you'll have extra people at the pool/beach taking up space that are not staying at the hotel, which makes it even more crowded. The only way you can reserve a definite spot is by buying a cabana via ResortPass. Idk, the hotel just didn't feel very upgraded compared to prior, and felt super crowded. Didn't enjoy my experience as much as I have prior. Also, they used to pass out popsicles at the pool and they don't do that anymore :/

the address is to the main gate but if you haven't checked in yet, you wont be let in. they will…read moreanswer the phone, but tell you take back route to security. super cute fish tank in the lobby. and also lots of drinks/snacks for purchase. the kitchen had all the utensil that we needed and the room was cleaned. loved that we had a balcony so we can sit and get fresh air. oh and a jetted bathtub!

Overall, the stay was great. The staff delivered outstanding customer service Everyone was…read moreamiable, welcoming, and prompt in addressing our needs whether through text or in person. The suite itself was roomy and felt more like a comfortable apartment than a standard hotel room, providing ample space for everyone to unwind. Nevertheless, there were a few letdowns. The hot tub in the largest suite was out of order for the entire week, which was disappointing as I had been eagerly looking forward to using it.While they were eager to change his room, we had already unpacked and stocked up on winter groceries, making it more labor-intensive than I desired during a relaxing vacation, which turned out to be quite inconvenient. I did receive a $50 credit for any purchases I wished to make, along with a limited selection of items, including water bottles, shirts and tumblers. Although the options were few, it was a thoughtful gesture. I highly suggest implementing the following practical solution to reduce the number of complaints about non-operational spas: have management establish a simple inspection procedure during each cleaning to verify that the spa is functioning properly before it is rented to the next guest.

This was our second time staying here and will be our last. It was quite pricey, and you do not get…read morewhat you pay for. Our first time there was great but it's gone downhill. My biggest complaint (and many others I talked with) is the pool and hot tub close at a rediculous hour, 8 pm. If you're spending thousands to go somewhere warm, you'd kinda like to be outside at night. Not at this place. They will kick you out at 8 pm promptly. Our 14 year old had nothing to do after 8 pm. nor did we. Their bar area is more like a cafe' environment. This place is suited for families with very young children who want to be in their room before the sun goes down. Housekeeping did not leave any towels or garbage bags one day. Never refilled coffee. Don't even get me started on grabbing a beat up, ripped pool lounger. They are all claimed with towels by 9 am and many sit empty all day. Food and drinks are way overpriced. One burger, a quesadilla and a cocktail for lunch came to $68. We didn't bring a car as we learned last time about the astronomical parking fees. The beds are old and saggy. Bathroom lighting is lacking. Water pressure is on the low side and no foot bar for the ladies to groom. Balconies are nice and roomy. Kitchen area and washer/dryer are bonuses. Staff are very friendly and accommodating. The pool and hot tub hours are a deal breaker for me. Won't be back.

I must say you have a JEWEL on your staff!!! Want to commend your night manager Stephen Atwell…read more He is helpful, kind and a true service ambassador!!! We truly enjoyed our stay!!!

Family was visiting town before the holidays, so we drove down for a quick meet and greet…read more The hotel lobby was suitably arrayed in Christmas garb, but we eschewed the glittery red / gold / green, and opted instead for coffee and breakfast on the beach. Service was good, food was good, and the view was great (even if the sea breeze was a bit chilly).

3/22/26-5:30pm A great beachy vibe with a magnificent ocean view! This outdoor bar is right on the…read morebeach! Great views, lots of TVs to catch up on March Madness! Service with a smile! Extremely welcoming atmosphere with very friendly bartenders! I just had a white wine and listened to the music! I highly e!

Don't stay here...Seriously, skip this place and don't waste your time reading the rest of the…read morereview. Avoid at all costs! ... ... ... This place is an absolute gem of a hotel! It is on the expensive side and valet parking is quite the rip-off (stupid expensive); otherwise, fantastic stay overall--from smooth check-in, room was ready right on time, stunning views, super comfortable bed/room, even the TV brightness adjustment (it does matter), and excellent service the whole time.

This hotel is located right by the beach. The room I had a kitchen and a balcony with a perfect…read moreview of the sea. The service is friendly from the valet, reception attendants , breakfast workers, to the cleaning staff. I had a great experience here during my weekend stay.

This Best Western is right off the highway 95, convienent to shopping centers, gas and pick up…read morecoffee. Customer service was very nice. The hot breakfast was ...ok. The scrambled eggs were not good.There was plenty of parking and felt safe. Only one elevator works and once inside that elevator was sketchy. The hotel was probably built during the 1980's during the Miami Vice boom. So with the Florida air and ( lack of )up keep on the outside is understandable. My room was ( somewhat )clean. The bathroom was the best part. The walk in shower was great and the mirror was a new technology design with holographic push buttons on the mirror - that was cool! You get that they are trying- get the elevator fixed and make better scrambled eggs - without the green stuff and with no milk in it and maybe, just maybe i'll be back...maybe

While the person at the front desk, try to be helpful, that was where the good things ended. Only…read moreone elevator was working, so we had to find our way through a dark parking lot to a working elevator only took off to a room.That was filthy and looked like there had been a fraternity party on the couch there. It was a dead bug in the tub, and the furniture was chipped and dirty. Because we got there so late in the evening, we bought frozen dinners from their convenience area.However it was highway robbery. Two frozen dinners and two soda.That would cost eight dollars at a store or twenty four dollars. We did not stay

Stayed there a Hilton Head SC 8 times nice room had small…read morekitchen and was very quiet would stay there again but they made it into condos loved staying there great place nice people swimming pool close to town Carole Matthews Deerfield Beach Florida

The room served it's purpose for our new year eve adventure. The price was right…read more The bed sheets seemed clean, the blanket and bed spread were filthy. The blanket had holes in it. Lots of them. I asked for another one and I was told no. That they don't carry them. The bathroom shower had mold. The bathroom sink was very slow to drain. I used a towel to wipe the floor down after my shower and it was filthy. The a.c. seemed spotty. The shower pressure was dreadful. Lots of outside noise. A couple violently arguing woke me up outside my room. The key was stubborn to open the door. The tv remote stopped working. I didn't see any bugs. The area seemed rough but really didn't have any problems.