Checking out today…read more I want to thank the this hotel for their professional and pleasant staff, from the front desk to the people in the breakfast room as well as the housekeeping. Breakfast is what you should expect for this kind of hotel and it's rare to get a free breakfast near the beach. My room was tidy and clean. One star off for the elevator not working. Not cool.

The best thing this hotel has going for it is the location. The breakfast was not good. There were…read morestains and hairs all over one of our beds. I asked for new sheets and got sheets that were actually stained even worse. The beds are incredibly hard and uncomfortable. The hot tub is not hot but warm. There were spoons in the hot tub and soy sauce packets around the outside of it. I went to use some of the dishes in our suite and they were dirty. There was wallpaper peeling from the wall in our room. The door to the outdoor patio did not lock. All that you had to do was push on the door to open it. We weren't on the first floor, so wasn't concerned about somebody breaking in but we have small children and I didn't like that all they had to do was push on the door to get out to the patio. And lastly, the walls are very thin.

Honestly I had an awesome staycation here with my family. This hotel is a combined Tru and…read moreHome2Suites. This time we stayed on the Tru side. The hotel is walkable to the pier and beach. There are tons of restaurants like How you brewin (breakfast and coffee), lunch/dinner options like burger fi, oceanic, baresco, and dessert at Kilwins. Lucky Fish Restaurant does breakfast, lunch and dinner. Overnight parking was easy in the garage, it's like $33 a night, you can always park on the side of the hotel for a few hours to unload your bags and then move your car at night. My son loved that there is also a playground walking distance and of course the pool on site. We stayed here so we can also walk to the Jelly Fish Museum. Staff at the front desk and housekeeping are always very attentive and friendly for the most part. Late checkout wasn't available so don't be surprised if they can't honor it. Breakfast honestly was okay but it's free so can't complain! My son loved the waffles. They have nice lounge areas and I think I saw a pool table when I peaked on the left side of the check in desk. My only concern was that my rooms TV had another persons name and room number. If you're traveling with kids, fun fact, request room 214 and it has a view of the Jelly Fish Museum. Rooms were also very clean! Thank you Tru, we will be back soon!

Second time staying here for a work trip. Excellent location! Just a five minute walk away from the…read morebeach but have had small issues both times. Last time, my room wasn't ready and it was already 4pm so I had to change in the bathroom then store my luggage. This time, housekeeping stripped the sheets, which is fine, but forgot to put sheets back on as shown in the photo. The hot tub was warm at best but at least the shower water was hot and had great pressure. Overall, the hotel is in a wonderful location and it is very clean but still could use some work. Also, parking is very convenient but is about $20 or so per night

Absolutely gorgeous resort!! The staff at BVR is absolutely amazing and the pool is awesome and so…read moreprivate! The amenities are also great! I highly recommend this resort for nice people and nice rooms!

Had the best time of my life. Everyone was so friendly and helpful. Booked my vacation for next…read moreyear.

I just left the hotel after spending two nights there for a staycation. I was very pleased with my…read morestay. The hotel is made of two towers. I was in the southern tower room 5509. It is an ocean-view king room. This means the room is on the side of the building but still had a great view of the ocean. You enter valet on the northern side of the building. The valet Matt was quick, friendly and helped with my luggage. Valet is $44 a day. There was a short line at the front desk but there were two employees working and it went quick. The $45 resort fee covers chairs and umbrellas on the beach and two complementary drinks. You can pick from a small list of drinks including beer, g&t and wine. They also offer a morning exercise routine. Monday was yoga by the pool. The room was large with a nice modern design, a small couch and side table and a nice balcony with two chairs and a table. There was a coffee maker and fridge but no microwave. We ordered room service and had breakfast out on the balcony one morning. There were games setup in one of the meeting rooms right outside the pool and free popcorn was offered daily. The pool was large with plenty of chairs but people did save seats early in the morning. I went down at 9am and there were about five seats not claimed and only around eight people at the pool. Everyone else started showing up to their saved chairs around 10am. The pool did get less crowded with fewer children as the day went on. By 3pm there were more open chairs available. The beach is right outside the gate. Along with the chairs and umbrellas there is a sand pit with toys for the kids, a tiki bar and volleyball net. The hotel is very clean with modern decor. It is in a very residential area so there aren't any shops or restaurants around to walk too. Everything is about a mile south near the pier. It was the perfect place for rest and relaxation which is exactly what I was looking for.

The positive: Rooms are beautiful and spacious. The corner king has stunning views of the ocean…read more The remodel brings a very elegant feel. Housekeeping staff are super kind, and anything we needed arrived quickly! The negative: Don't waste your money! We paid $400+ per night (amenities included, valet separate) and found out the hotel sells $45/day passes to non-guests. We had an issue with our room, and the hotel could not move us because it was full. We were told we'd get 2 chairs, access to the private beach, and 2 welcome drinks. No chairs, all 4 days we were there (party of 8). The welcome drinks were gin, non-ach or wine... Service was extremely slow, the pool was overcrowded, and the staff was so cranky/rude that everyone seemed to dislike their job. For a hotel marketed as a remodeled, luxury spa retreat, this was disappointing and not what we paid for. The icing on the cake was waiting 30m+ to valet our car due to the influx of people coming and going, oh, and having to bring our own luggage up and down due to no carts. Spoke with Ricardo about our entire stay, and he just stared at my husband, then proceeded to say, "Well, when you go to Disney on a holiday weekend, it's going to be busy." Sir... when I go to Disney, I know it's going to be crowded because it's DISNEY. You're a Marriott selling $400+ rooms a night and over-crowding your hotel, causing your guests to not enjoy the amenities you're claiming to provide, then when we say we are unhappy, you don't even bother trying to work with us; you looked annoyed. I wish we read the comments before staying because it seems to be a recurring theme.

I stayed at Club Wyndham Palm Aire recently and I liked it. The highlight for us was the multiple…read morepools and the spaciousness of the rooms. The main pool had plenty of seating, a water slide, and a little kids areas. The rooms were spacious, especially for our large family. We had a two-bedroom unit with a full kitchen, separate living area, and generous bathrooms. The extra square footage made a big difference. There were a couple of minor downsides. Some of the common areas and resort amenities felt a bit dated. There was also an elicit or in the main building that was out of service. Our room did not have a washer and dryer but there was a nearby laundry room. All in all, a solid 4-star resort that delivered on space and pool variety. Great value for a relaxing Florida vacation!

We recently attended a timeshare presentation at Club Wyndham Palm-Aire. We have participated in…read moreWyndham timeshare presentations in the past, so we knew what to expect and understood that the purpose of the presentation was to sell us a product. What we did not expect was the level of pressure and the complete disregard for our repeated requests to leave. We were told that the presentation would last approximately two hours. We listened to the presentation and declined the offer multiple times. However, rather than accepting our decision, the representatives became increasingly persistent. At one point, we were even told that we were "making a mistake" by not purchasing. When we were finally brought to the person who was supposed to handle our exit, the pressure continued. I clearly told her that we were not interested and that we needed to leave. She continued to push, so I stopped her again and explained that the presentation was supposed to be two hours, that we had already been there for approximately two and a half hours, and that we needed to leave to meet our family. At that point, we genuinely felt like we were being held hostage. We stood up to leave, and a supervisor approached us and asked us to stay for "five more minutes." After everything we had already said, we felt bullied into staying yet again. Eventually, we were allowed to leave and were taken to the gift desk, where we encountered another couple who had apparently experienced a similar situation. We understand that Wyndham has a product to sell, and we expected a sales presentation. What we did not expect was to have our repeated "no" ignored, our time disregarded, and to feel pressured and uncomfortable simply because we declined to purchase. We have stayed at many Wyndham properties over the years and have generally had positive experiences. This experience at Wyndham Palm-Aire was very different and extremely disappointing. We will now think twice before booking our next vacation with Wyndham. A company that values its guests should respect their decisions when they have clearly and repeatedly declined an offer. I hope this complaint is taken seriously and that the management at Palm-Aire addresses the way these presentations are being conducted. No guest should feel pressured or intimidated into staying after they have clearly stated that they want to leave. #wyndham

The lobby is well maintained but the hospitality staff are not hospitable. The rooms are ok but a…read morebit depressing. Several times we passed a front desk clerk who either looked away or down, never acknowledging us or saying hello at least 3 times. We stayed 3 nights and never got any housekeeping services, no fresh towels, no new soap. At one point we asked for extra pillows. Unbeknownst to them, I was sitting in the lobby listening to 3 staff members complain about who should have to bring them to our room. Low standard of service all around. Rude and not up to Marriott standards.

Traveling to Fort Lauderdale we found this nice & clean hotel near Pompano beach, off I95. It's in…read morea quiet street by a lake, by office & warehouse businesses. I did not expect to find a hotel with a lake view here. The staff were friendly & helpful. Most Residence inns offer free breakfast. Breakfast included Scrambled eggs, Turkey Sausage, Yogurt & English Muffin & many more. A nice perk is spinning a the wheel & earning Marriott Bonvoy points, from. 500 to 20,000 points. We earned 750 pts, yay. I rate this hotel a 4.5. Next time I'm in the area I will surely be staying here.

Family was visiting town before the holidays, so we drove down for a quick meet and greet…read more The hotel lobby was suitably arrayed in Christmas garb, but we eschewed the glittery red / gold / green, and opted instead for coffee and breakfast on the beach. Service was good, food was good, and the view was great (even if the sea breeze was a bit chilly).

I came to south Florida because I had the horrible event of burying my Mother. Having to go with…read moreall of my emotions and then had to deal with the errors in my stay. When we came to the Beachcomber I was beyond disappointed with this "resort". "Resort" is a very Lise term. I booked and paid for my stay on line. And the end result was "Total with taxes and fees" of which I paid in full. I was informed there would be a $10 additional fee per day for parking. Ok, I understood that and I was told that ahead of time. When I got here they added an additional $45.20 PER DAY for resort fees. That was not mentioned anywhere. My TOTAL with "taxes and FEES" did not turn out to be the total. They gave me a piece of paper to sign so they could have an additional $135 for my 3 day stay. The Manager Aaron was completely disrespectful. He blamed the 3rd party vendor Expedia, for not disclosing that. They allow Expedia. It is their job to make sure their customers are given the correct information. He had me go through my receipts and email confirmations that I received to show me the "resort fees" were shown to be an addition. It wasn't. So now what? My confirmation showing "Total taxes and fees" should be the total unless otherwise explained, like the $10 parking fee. So, Aaron would have been gloating if there was a statement on my receipt stating additional fees but it wasn't there. He refused to honor my receipt. So then I see on the paperwork they gave me, showing it was a King bed. I requested 2 doubles. I said I requested 2 doubles and he waved the paper in my face and said, "See, it says King". I then had to show him my paperwork showing 2 double beds. All I got the was "Oh they must have made a mistake" who is "they"? Surely not Beachcomber. My hands were tied. I have my Mother's burial in the morning and I did not have the emotion energy to find another place. Although faced with the room issue coming up, I should have. I specified a balcony. Would be nice to have a view of some kind. So where does sweet Aaron put me? On the first floor with a balcony alright. A balcony that sits on the ground, next to the pool "entrance" with screaming kids, I can not open my windows because of people passing by a staring in my room. HORRIBLE. As I am right now writing this in my ground level "balcony" room I am crying. Too many emotions building up. Aaron you should be ashamed of yourself for treating a customer like that. I actually just noticed another reviewer had a similar experience with not disclosing the additional "fees". Gee, Aaron stated he would get in touch with Expedia for "their" mistake and get it straightened out. If Aaron or any staff in charge would actually read their reviews, they would see a pattern. But I guess Beachcomber doesn't care about their reviews with dissatisfied customers.

Be prepared for a great experience but you may want to adjust your expectations when it comes to…read moreentertainment. The pool closes at 8 which is very, very early. They lock up beach access, and the food options become zero after 8:45. The room was clean however, and full fridge with microwave and stove was awesome.

We had a great experience here! Nicole at the front desk alone deserves 5 stars! She was wonderful,…read morefriendly and helpful! The room was clean, everything looked exactly as advertised, and all of the staff were very friendly. Zoe's happy hour was a great highlight, because their normal prices are a little steep.

This is my go to spot, when i need to get away from the world. The rooms are always clean, the beds…read moreare comfortable. The walk in showers are always clean and spotless. No critters, no loud noise or neighbors other than the highway. The customer service is amazing and welcoming. Renato always greet me with a smile and hospitality. He's a great guy and always helpful and efficient. Book your stay!!!

This Best Western is right off the highway 95, convienent to shopping centers, gas and pick up…read morecoffee. Customer service was very nice. The hot breakfast was ...ok. The scrambled eggs were not good.There was plenty of parking and felt safe. Only one elevator works and once inside that elevator was sketchy. The hotel was probably built during the 1980's during the Miami Vice boom. So with the Florida air and ( lack of )up keep on the outside is understandable. My room was ( somewhat )clean. The bathroom was the best part. The walk in shower was great and the mirror was a new technology design with holographic push buttons on the mirror - that was cool! You get that they are trying- get the elevator fixed and make better scrambled eggs - without the green stuff and with no milk in it and maybe, just maybe i'll be back...maybe

First off, let me give the biggest compliments where they're due: the staff at the Sands Harbor is,…read morehands down, second to none. Hubby got unexpectedly stuck in Pompano Beach for several weeks while there on business, and they have treated him like family from day 1. He is absolutely not easy to please, but they have surpassed expectation and been absolutely wonderful to him. My boys and I went to visit this last weekend, and every single staff member we passed greeted my husband by name with a giant smile and a pleasantly helpful attitude. I think, besides hiring great people, this boils down to the manager of this hotel, who is stellar. He's got a great demeanor, is extremely knowledgeable about his trade and his hotel, and has trained his staff to a level surpassing much more expensive venues. The building, itself, is showing signs of its age, which is not unusual for a seaside place like this. The doors don't always want to open because they stick, the locks are finicky, at best, floors on some of the hallways have peeling paint here and there, and the bathroom leaked from above ours while we were there this weekend. THIS BEING SAID, however, every time we mentioned an issue, the staff was all over getting them fixed asap. They even went out and bought the hubster a coffee maker for the room when he complained that he didn't have one (evidently they aren't typically provided) AND they gave him a second mini fridge for some special meds he has to keep cold. I mean, who does that these days??? Nobody but them! When you are planning to be in the Ft Lauderdale/Pompano Beach area, try this resort-style waterfront hotel. They'll take good care of you and your family, guaranteed.

Checked in, went up to the room, sat on the bed, looked at the ceiling and saw roaches went down…read moreimmediately to get a refund. We booked for three nights. They issued a refund for the two other nights and told us that we would have to speak to the manager Raymond the next day so we called him. He was very rude to my girlfriend and said welcome to Florida we have roaches. I highly recommend no one staying at this place as it is a dump and it roach infested..