This company is unprofessional and very petty. In April I submitted two documents to be served. One was a 'Corporate' service and the other was 'Residential." They sent the Corporate service out without even confirming who they were sending it to and served the incorrect entity. Unbeknownst by me, the company that I was suing was sold and as a layman I had no way of knowing that. That sale also created a change in legal representation so the Summons was rejected. When I called to complain about the incorrect service these people had the gall to tell me that "You should have checked the Secretary of State website for confirmation." I then ask them why they didn't confirm the corporate service, themselves, before sending out my document. I was told "You would have had to request that service." I have to REQUEST for you to be thorough? So know that you must request courtesy service with these people. As a result, I posted a negative review about the poor corporate service before they attempted to serve my residential document. They FAILED TO SERVE on ALL SIX ATTEMPTS. And to add insult to injury they didn't even inform me as to when they finished the process. I had to call for confirmation and just barely made my legal deadline. They claim to have mailed me the confirmation a month earlier but they lie. I am THE ONLY person with a key to my mailbox and I have had the very same mailman for 20 years. If they actually mailed it I would have gotten it. They did not mail me anything and my mailman said he saw nothing. And I believe him. This company tried to retaliate against me because of my review. So here is another one. If you have time sensitive and important legal documents that need to be handled with care, DO NOT USE this company. I paid them $230.00 for absolutely NOTHING!!! They couldn't serve either document. They are not thorough at all. read more

Great service. Extra fast and easy to get ahold of. Made the process smooth. I was only available for the day and needed to get the paperwork to the server so he could serve it. Last minute was no problem. read more

they helped people who need the third party to serve the document. They kept their promise. They are trustworthy. Thanks for county process service, they save time and energy for us. read more

Everything went better than I thought. Yesterday, I hired County Process Service to help me serve my tenant who I unfortunately have to evict. I met Michael in his office. He reviewed the paperwork I recently filed. Understanding it's my first time having to do this so he gave me some comfort the process will be fairly straightforward. He also took the time to explain the next steps since I was very nervous. This morning, I received notice serving my tenant was completed yesterday and proof of service has already been filed with the Court. I couldn't be more thankful to Michael this was done so promptly. Now I hope the rest of the case will go as planned. read more

I decided to go with county process service after being burned by another process service company. They basically took my money and disappeared. When I called, I spoke with Michael and he explained the process and it was extremely easy. Send the documents over, they review them and any information you send them and they get the job done. I will definitely be sticking with this company, they have proved that they are a dependable and trustworthy company. read more

I've used them in the past and I most recently used them to serve an out of state defendant in Texas who repeatedly evaded service since July. I highly recommend them as they're straightforward and helpful for serving defendants from coast to coast. The defendant was recently served through substituted service to his mother at the only address I know. Payment is easy, too. read more

I really appreciated the time that County Process Services took to help me by offering valuable assistance to me during my time of need. Unfortunately, I was unable to take advantage of the legal processing services offered by County Process Service due to a shortage of staff during an emergency situation where I needed court documents served immediately, while offering very short notice. That being said, County Processing Service offered me valuable assistance by answering the many questions that I had regarding my unique situation and they provided this valuable service to me on a complimentary bases. County Process Services offers an extremely professional, knowledgeable, and caring approach to meeting their customer's needs and I'm truly grateful that County Process Service was able to offer vital assistance to me during an emergency situation in my life. read more

I really appreciated County Process Services to help me by offering valuable knowlege. Especially Michael , he is very approachable and knowledgeable . I do. recommend this business for your work. read more

Excellent service. They have enough knowledge of the legal business to be a great help. Fast. Efficient. And friendly.

Amazing and helpful all around! At last minute they can make miracles happen. They are efficient and courteous and honest.

I used this service to help me to serve people for County of Santa Clara Small Claims Court. We tried for over a month to serve them with County Process Service. They were not able to serve them. When we tried to contact County Process Service, we couldn't get through to them on the phone to find out what was happening. I guess we assumed they would call us. We tried calling them multiple times a day. Finally we got through and found out that they had stopped trying to serve them last month! They never bothered to tell us. We eventually got a log to prove to the Court that we had tried to serve the defendants. All in all a very unpleasant and time wasting affair. Do not waste your time and money on this Company. read more

Time and time again county process goes above and beyond what is expected. Getting the job done faster then I thought possible.

Very professional, knowledgeable, and friendly. There's a ton of process services, while not the "cheapest", you also pay for what you get. The fee is very competitive and the service is a great value. You cant put a price on trust and reliability. They deserve more reviews based on how often I've heard people use them. read more

I've been using County Process Service for all my Filing and Service of Documentation needs for over 20 years. The staff is helpful, timely, and friendly. Price is great for the service they provide. I recommend County Process Service for all your legal filing and serving documentation needs to everyone in need of their services. Thank you County Process Service for all your help in past. I look forward to working with you in the future. read more

I was never told that the process service was not completed, and I appeared in court. only to find out it was never done. I had to reschedule court and now with 20 days to go nothing. No phone calls, no emails, no communications at all. As it stands currently, I will never use this service again. read more

I needed a process server that was efficient fast and reliable. I was able to find that County Process Service to be exactly what I was looking I for. They were able to give me an affordable price for service and were successful in serving the papers. Michael was able to help me with any questions in an effective and helpful manner. I highly recommend this company for your process serving needs. Thank you for all your help. read more

Super easy and convenient, I was able to receive the help I needed and did everything remotely.

Scott and his team at County Process are incredible! I do not believe the other reviews on this at all. I am an attorney for PBR LEGAL and County Process one of the best process services in town. I have used many process service companies in my many years in the legal industry, including having my own process company in the late 90's. I can attest to the professionalism and expertise that Scott brings to his company. He has saved my bacon on more than one occasion where rush service was required. I can always trust that Scott and his team will do everything possible to get the job done quickly and more importantly Correctly! read more

Very helpful for the pro per litigant in court rules. The cost of service too was very reasonable.

Very pleased with their service. I initially sent my service request to OneLegal and they totally screwed everything up. I fired OneLegal and contacted County Process Service. They got it done that same day and kept me updated about the process. I am NOT using OneLegal ever again. Thank you for being so professional at what you do. Highly recommended. read more

HIGHLY RECOMMEND! I previously worked at a family and criminal law firm that used County Process as their primary process server. I found them to be very responsive and reliable. All the process servers, especially Gary Genest were very pleasant to work with. read more

My office has worked with County Process many times. We would highly recommend them. Not only are they great people, they're timely with completing service and processing court filings. read more

Excellent company. They did exactly what they said they would do. They were friendly, efficient and courteous. Couldn't have had a better experience. read more

Rude processor dropped documents here for someone who hasn't lived here in over 4 years... refused to give me a name, business card, or even to put me on the phone with his boss. read more

Scott and his team will take care of you! Every time we have a filing around Santa Clara, we contact County Process Service. Even if you make a mistake with your filings, they will work with you until you get it right and not charge you an arm or a leg. HIGHLY RECOMMENDED! read more

I've known Scott of County Process for over 20 years. He's always able to take on assignments, to serve, file, search for people, etc. His rates are below most process servers-a week ago, he filed a pleading for me in San Jose on the same day that I sent it to him for less than one-third of what another company quoted. To the other reviewer from Los Gatos, lots of papers get served on Christmas Eve, Christmas Day, or whenever they must be served. Child custody disputes often arise around the holidays. And process servers quite often follow directions from law offices regarding service of papers-if a lawyer says to leave papers at a particular address, that's what any process server does, usually it is the lawyer's job to locate the correct address. read more

I have dealt with Scott Soto for MANY years!!!! County Process Service has always been efficient to my firm and every other firm I have been with!! These two previous review are ridiculous and very unprofessional. In the business of process serving nothing is for sure. To think that Mr. Soto can do all the court runs and process serving personally is unreal!! And another question is why would you continue to rendered his services if he already "lost" time-sensitive documents and I quote "on numerous occasions"... HHMMM?? As far as the individual that got served, it is not up to the process server to figure out if you have lived there for 7 years, it is up to the person paying for the process serving bill. If they do not request an address search or skip-trace, then that's on them. But for you to slander Mr. Soto's business because you were dropped served, probably due to the fact you refused to open the door or heard the person and didn't recognize them; then in the process servers eyes you are evading; which is something they deal with on a daily basis. Therefore you will be dropped served if authorized, again, by the person paying the process servers bill. I am not an employee of Mr. Soto nor do I work for his office, I am a dedicated consumer that takes them with me to every firm I go, because I know he gets the job DONE!!! read more

First of all, I would like to address this review written by S.L. County Process is a courier service, who delivers/serves legal documents on individuals. They are the dark messengers that people don't usually like to see on their doorsteps. They work for law firms and/or individuals who instruct them to deliver court documents at a given address. They are NOT an investigative firm. With that said, they delivered the documents at your address on Christmas Eve because they were only instructed to do so! Most of the documents they handle are time-sensitive and need to be delivered by a certain date. So if you want your documents delivered in a time-efficient manner, call County Process. They will attempt deliveries in the rain, Christmas Eve, at 11pm, or any time of the day you want. These are the exact type of people I want to deliver my documents because they are reliable and will take the extra step to make attempts on odd hours of the day just to serve my documents. I use County Process multiple times and I absolutely love them! Their prices are competitive and they have a fast turn-around time. They've been in the business for over 30 years and know exactly what needs to be done. read more

Gary was amazing very professional informed me after he serve my daughters dad I will definitely use them in the future

These folks go over and above. I had a small claims suit in which I only had the defendant's e-mail and cell phone, but no address except that of his parents. They live on the East Coast while he lives in the San Francisco Bay Area. County Process Service used that information and their superior knowledge of the rules of the game to serve the guy anyway, on the other side of the country through his parents! They worked through another agency on the east coast with whom they have an ongoing relationship. This is the third time I have filed a small claims suit over the past 40 years. For the other two I used a sheriff, who failed to serve process even though the defendant was unemployed and stayed home all day, and a service I found through the Yellow Pages, who could not figure out how to serve an auto dealership!!! County Process Service is a an unbelievable opposite to these two experiences! Given the level of effort they put in I was surprised that the fee was modest. (As I understand it, if the case is determined in my favor the judge usually will make the plaintiff reimburse this fee anyway, but it's still nice that they didn't ask for some exorbitant amount.) I found them through an attorney friend of mine. Although I was put off by the prior Yelp review, my friend's recommendation overshadowed that. I am overjoyed that I ignored the other review! These guys are great! read more

County Process and crew is the best attorney service I have ever worked with. Scott the owner is professional, courteous and extremely responsive and service oriented and always gets the job done, even in the most difficult of cases and situations. I am very grateful or the outstanding service they have provided over the many years I have worked with them and I recommend them wholeheartedly to other attorneys. They are THE BEST! Julia Pereyra, Paralegal read more

They did a GREAT job serving ALL court documents in a timely manner and even filed "Proof of Service" document with the courts and sent me notice they did. They are honest, professional and get positive results. I highly recommend them. read more

Great service from Joe who made two attempts at serving but when unable to do so I had to go into their office and pay for a skip trace search in an attempt to locate the individual that needed to be served. This payment was not an issue what is an issue was the unprofessional way I was spoken to by Nicole who is the only female staff member at this office. She belittled me by saying they will no longer do business with people such as myself, I refrained myself from reacting in a negative way but I took this as a racist remark. If your looking to hire a process serving agency please do not utilize them as a resource. I am a United States disabled Army veteran but despite that Nicole dismissed that as if it were nothing and made it seem as if I was using that to get preferential treatment. I have no clue how this woman can continue to work and deal with people on a day to day basis. If the tables were turned and it was me being rude racist and disrespectful all hell would break loose. Please take your business elsewhere and tell anyone and everyone about this woman Nicole who thinks it's OK to talk that way to people that are not the same skin tone as her. read more

Straightforward, efficient and reasonably priced. Got a party served the day after dropping off the service copy. Highly recommend!

I was extremely pleased with the service I received from County Process Server. I used this company last year to serve garnishment papers and I was pleased their work. They were able to successfully work with the Sheriff to serve the required court documents I needed served. I used Country Process Server again recently to serve the same person who has since changed jobs. I will use this company again if the defendant continues to change employers. I have eight years remaining in my attempt to obtain my court judgment. read more

I love County Process. They get it done, and their folks have the best attitude. I represent plaintiff-employees and will keep using and recommending them. read more

I was referred to these guys by another attorney about three or four years ago. I've used them several times, and they've never let us down, even on rush servings and hard to grab people. read more

I was referred to County Process Service. As first time user of County Process Service, I was walking in the dark and Scott took care the problem and other party was served the next day. I am happy as clam. read more

I am the firm administrator for the Menekshe Law Firm in Los Gatos, CA. I have had the pleasure of knowing Scott Soto and working with his company for the past 25 years. Scott and his crew are the most diligent, client service oriented and professional attorney service I have ever used throughout my long career in the legal profession. Their company goes the extra mile and then some for their clients and it seems that there is nothing they can't do. They are able to make it to the courthouse in record time, get the document filed, courtesy copies hand-delivered as needed and then served on even the hardest to find person. Scott and his staff remain calm regardless of how stressful the situation (which occur often in civil litigation) and always seem to produce positive results. I am constantly amazed at their ability and knowledge. We appreciate their services and we know that we would not be able to conduct business without them. They are without a doubt the very best!!! Julia Pereyra Menekshe Law Firm read more

County Process Service has consistently and reliably completed all the services I have given them. I have tried other companies and they were no where near as reliable, helpful and easy to deal with as County Process. I will continue to do business with them only. read more