Easy to work with and worked around my schedule. Was…read moreaccommodating with using materials I purchased myself.

Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

These people are rip offs. They left my house a mess. Took down a paneled wall and just left it. My…read morebathroom faucet is now leaking, my bath tub has a steady drip. Also they charged $450.00 to replace the main shut off and increased the pressure. There was Nothing wrong with the main shut off, it was replaced February 2025 and verified by Hallsdale Powell that there was not a problem there. They also just left without discussing anything with me. I would NEVER recommend this company to anyone! I only gave them a 1 rating to be able to submit the review.

We had a wet spot on the downstairs bathroom ceiling, so we knew we had a leak somewhere. I…read morehappened to see the Fox plumbing info on a Facebook page. Someone had recommended them. We are new to the area (Ashland city) and weren't sure who to use so just decided to try them. Scheduling was quick and easy. They came that next afternoon. I got a call letting me know they were on their way. They figured out the source of the leak really quickly, showed it to me, and then fixed it fast. They were in and out in under 20 min and the pricing was very fair. I was expecting something outrageous. People's prices have been shocking so it was a relief to find a company that isn't trying to gouge their customers. The house we bought is a major fixer upper. Next time we need a plumber we will be calling them.

USA Plumbing out of Ashland City rocks. Jonathan killed it on our service today. Y'all need to…read moreclone him. I recommend them every day all day!!!!

AHS contracted them, and it was scheduled for Thursday, 10/23, from 2-6 PM. However, they didn't…read morearrive until 9 PM, and it's hard to trust their claim that they will submit the report. Diego, who I assume is the manager, and Kevin, the person who came to the property and was told he will submit the report. Now, it's already Monday still nothing has been submitted regarding the outcome. Lack of communication and is really unreliable.

Great and quick delivery!!…read more I called I. The team responded swiftly. The job was done perfectly.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

Wish I could leave a negative star. When the man showed up to fix 3 leaks, he broke the 3 items he…read morewas supposed to be fixing. He went upstairs to fix shower leak, and broke that faucet. He had to go to Lowe's in Springfield to get new parts, and I was probably charged for those. He next tried to fix leak in bathtub in master bath, and somehow broke the drain. When he tried to fix leak in sink in half bath, we ended up having to get an entire brand new faucet system. When he came back a 2nd time to repair the things he broke, I asked him if he is a licensed plumber, and he said he is not. When I called JR to report the problems, he was VERY rude to me, so I would NEVER call this company again.

Efficient, professional, courteous, reasonable. I would highly recommend this company hands down…read more Very pleased with the experience.

I've hired these folks a few times and the work is top-notch and fairly priced. Hard to find a good…read moreplumber so these folks are a find!

Amazing service. Completed my Mother in law's handicapped bathroom renovation ahead of schedule and…read morefor an amazing price. I will use him for all of our future plumbing needs.

Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

It's always a gamble trying a new company for the first time but I'm glad a gave Prodigy a shot…read more Everyone was very polite, clean and took care of my problem effortlessly and at a reasonable price. Mark is one of the most friendly, down to earth people you will ever meet. So thankful we now have a go to plumber for all our needs. Thank you Prodigy!

Showed up early, very professional and polite. Explained evrything to me and got to work…read more Tested/showed me completed work. Was affordable, will use again. Thanks.

There wasn't many plumbing companies that had any reviews, which is honestly why I went with Alford…read morePlumbing - since they had a few. Not only were they able to come out same day, but two employees came out to handle a simple clog that I couldn't seem to locate. The biggest thing that stood out to me about them is that they took a picture of the problem, and it seems all the prices are 'standard' via the tablet they carried. There was no prices that he had to think up off the top of his head or that he had to call into the office to see how much he should charge. Their software/tablet seemed to have the 'standard prices' already configured in. Their truck also had numerous accessories - which was convenient when I wanted to replace a few cosmetic things without them having to run and go get it at a store. Professional, clean, even had those little throwaway shoe covers - will definitely use again.

Great work and customer service . I didn't wait long for a service call and prices were reasonable.read more

Doug came out late on a Sunday for me! He was quick, efficient and very easy to work with.read more

The Lee Company has a great deal of makeup work to do to retrieve their reputation with me. After…read moreputting my faith in them, becoming a subscriber and using them for plumbing help, I have had the following experience: I had a shower that was not draining and we called the Lee Company to come and check it. The initial two technicians who came were very nice, very honest and gave us a fair price for the repair. All that remained was for a person to come and complete the tile work. We were promised and set up an appointment days in advance to have the technician come at 8 AM. I received a call about 10 AM saying they had had a problem with the truck and had to take it back for repair. Understandable. However, at 1 PM still no one had come and no one had called. When my wife called to check, someone said that they had come to the gate of our gated community and did not receive any notice so they went away. They did not try to call me, the gate automatically caused my phone. Being in the hospital, I had nothing to do but answer a phone.. They did not try to call my wife. I am in the hospital having to deal with this stress. I had canceled my subscription with Lee Company once before, due to a concern over high pricing of parts that could be found at 1/3 the price.. This company, and these technicians knew of the predicament my wife and I were in. They did little to make things right. Consequently, the technician is now supposed to come the next day. Never mind that my wife had rearranged her life so that she could come tend to me at the hospital but other things as well so that she could be present when they arrived. This is typical of a fly-by-night company not someone with the reputation that Lee Company supposedly enjoys. Even if you reconfirm appointments, sometimes they don't come and they don't call.

Scheduled an appointment online with this Lee Company to get help with my heating system…read more Appointment was scheduled between 8-10am. Called at 9am to verify tech is coming. Was told absolutely. It's 1:05pm and still no tech. Called and now being told it's been rescheduled for two days out. No phone, no text. Just 5 hours of wasted time. I'd get any other company besides this one. You'll be wasting your time with Lee Company.