After meeting with their representative on site and getting a quote from this company, which we…read moreagreed to, but the runaround started, one excuse after another: weather report, equipment, crew at another job, etc. After patiently participating in this charade for several weeks, the representative of the company on the phone said she would send someone who was not part of their usual crew to start the work. That someone was two men, a woman, and one chainsaw. One of the men spent the next 30 minutes trying to start the saw. One of the men never got out of the truck. To our disbelief, that man commenced trying to cut a 40-foot queen palm down with the women standing in the line of fall. We yelled at him to stop. We called the company representative. The two men and the woman left. The company representative rescheduled the work for today 7.11.2026. No one showed up. So we called the company. The representative on the phone said they had an equipment problem, and if we were in a hurry, perhaps we should consult another company. You'd best have a lot of time and liability insurance on hand to deal with Optimum Tree Care. This company is anything but "optimum". Richard S.

Highly recommended. Adam is very knowledgeable. Did an amazing job trimming our trees. Will…read moredefinitely call again. Would give 10 stars if possible

RJ does outstanding work. He replaced a dead palm in my front yard. He was knowledgeable,…read morefriendly, prompt.

RJ does amazing work. Hi is prompt, thorough and professional. My previous landscape service left…read morethe area so I needed to find someone new. RJ replied to my post and met all my criteria. He did an excellent job all around - sod, shrubs & trees. I will now use Outdoor Pros of Brevard for all my lawn & landscape needs. Thanks RJ!.

just had a project completed by Lawn Rangers, & am thrilled w/the results! had work by other…read morelandscaping companies in the area, but Lawn Rangers did a much better job. Everyone goes out of their way to pls the customer & deliver an excellent product. I highly recommend them!

Juan is the man ! His crew were prompt, courteous and caring. Instead of excuses I got results…read more..... If you have any lawn emergency call Nine Juan Juan !! He will git R done at a great and fair price !

IF YOU NEED A JOB DONE ASAP DON'T CALL A FAST RESPONSE…read more Called from North Carolina on Saturday morning October 8 2022.. Spoke to Rick. He went by the house in Palm Bay to estimate. Called me back with bid of $300. Said he could have the job done late that afternoon. I accepted the bid and requested he text copies of license, insurance and contract/invoice or other paperwork. He said he would send/text it when he got home. Never got it. Called twice that evening. Got voice mail both times. Never got a call back.

Rick and his team are amazing! They showed up on the day they had scheduled and had a huge oak tree…read moretrimmed and removed a Palm tree in the front driveway. His crew cleaned up all the mess as they went. I would highly recommend this company and crew. The pricing was very fair for the work completed. Thank you again Rick and Team.

I would not recommend Reel Time Lawncare. I hired Matthew and company to remove two oak trees and…read moregrind down the stumps. On the first day of work, the team removed one of the two trees. Matthew asked he could finish the job another day because he needed a lift to take down the second tree. I agreed - I even offered to pay more money for the lift. Per Matthew's request, I paid him 66% of the estimate (despite him only completing 25% of the work). He said he'd be back in a week or two to finish the job. He never showed back up or even had the curiosity to call or text me back. Now, three months later, I'm left with one stump that needs to be grinded and a tree (and a second stump) that needs to be removed. While it seemed that his estimate was the cheapest, in the long run it will cost me more money.

I spoke with Matt about a one-time lawn cutting for my rental (I'm in Colorado). He arranged to…read morehave it done within 1 day. There was a mishap with a piece of gravel and a window. He called me immediately, apologized repeatedly, and said he'd get it repaired. He did just that and kept in constant contact throughout (fixed before days end). He's ethical, professional and they did a beautiful job on my lawn. If I were still there, he'd have a very happy, faithful customer. Thanks Matt!

They did a great job of cleaning up my huge oak tree and for a reasonable price. I will continue to…read moreuse them for all of my yard upkeep.

I had Mario trim my 11 palm trees in July of 2023. He and his crew did a great job for a…read morereasonable price. They were fast and cleaned everything up spotless. I highly recommend them and will be calling them this year.

This company made false promises to get us to accept their tree trimming services, the company…read moreowner Alex refused to stand by those promises, then lied by saying that he'd make it right then later refused to do so. They knocked on doors in my neighborhood unsolicited, pressuring people to trim their trees. Initially, the salesman gave pricing of $1100 for 3 palm tree trimmings. I declined due to the high price and because I was considering getting rid of our trees, but their salesman pressured hard, knocking down the price repeatedly, throwing in other trees to be trimmed, and GUARANTEEING me twice that we wouldn't have to worry about branches hitting our roof for over 2+ years after they did a "special cut" on the palm trees that limit their growth. We were taken advantage of. $750 for a job that took ~15 mins. Just 4 months later, it was clear we'd been lied to as the tree was already on the roof again. Upon calling owner Alex and sharing what his salesman told us, he was very demeaning over the phone, treating us like idiots for believing what his salesman told us and for not knowing how fast these palms grew (being new to the area). With great reluctance & verbal condescension, Alex told us he'd come trim the trees again next time they were in the area (see attached screenshot). But this too was a lie. When I followed up after 2 mos of hearing nothing, he renegged on his promise and refused to do it, calling me names, acting highly confrontational on the phone, and accusing me of trying to get free work which I've never done in my life and found very offensive. These actions are what I'd associate with a company who cares nothing about the customer once they have their money. I'm in disbelief over the his disrespect and refusal to make this right. I'll never do business again with a company whose salesman and owner lied, that uses high pressure salesmen tactics, shows zero regard for the customer, and won't stand by their work. This is the worst experience I've ever had with a company in my life, and I'm sharing this to help others avoid the same experience. With so many other landscaping companies around, I kick myself for believing their salesman and wish I'd taken my business anywhere else..

I have hired many contractors to have jobs done on our homes. We have had some that were great and…read moreothers not so great. This is the first time had such a bad experience I felt compelled to write a review. We hired Southern Touch at a cost of $29,000 for 7 days of tree removals, tree trimmings, garden plants removed, and some mulching. I was lead to believe from Alex that any time left over I(he expected at least to have about half a day of time left for each of the 2 adjoining properties) for additional work to be done. Because of all the equipment the extra time was shortened. The crew we had were very hard workers and I have no complaints with them. My complaints are with the owner, Alex. He puts on a great sales pitch about how goes above and beyond and does business making the customer happy but our experience was anything but. A lot of their equipment (stump grinder, boom truck, and a skid steer) broke down and the time lost kept other work from getting done. I was charged extra because he said he had to rent a crane but never got one when doing the job nor did he give any reduction of our cost and pocketed the savings for himself. The equipment leaked hydraulic oil all over the driveway, cracked the cement, broke a lot of the flower garden edging, and had sprinkler pipes tore out. The condition the property was left when the job was finished looks like a war zone. After multiple attempts to have Alex try to rectify them he said that clean up was not part of the job but he could come back if we payed for an extra days work. I showed him photos of a neighbor yard that had a tree and shrubs removed and the yard was cleaned but he said it's different for one tree than a lot of trees. A lot of lies and excuses. It's all about the money. He didn't take ownership for any of these issues and left us having to hire someone to clean the property, try to remove the oil stains, and repair the concrete, edging and pipes. My mistake was trusting and paying him before the problems were resolved. You will never get another job from me. Shame on you Alex!

From start to finish my experience was 5 star. The owner promptly returned my call, we set up the…read moreappointment and scheduled the tree to be trimmed. I felt comfortable deferring to his expertise when it came to trimming the tree and it looks fantastic. The guys were also super conscientious to clean up after themselves to not leave a mess behind. They were on time, professional, knowledgeable and very friendly!