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    Counter Effects

    5.0 (3 reviews)
    Closed Closed

    Services - Counter Effects

    Countertop installation

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    9 months ago

    Great company, highly recommend Greg and his team. They did a great job at a fair price, couldn't ask for more.

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    8 years ago

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    Tampa Bay Marble & Granite

    Tampa Bay Marble & Granite

    5.0
    (13 reviews)

    WOW!!!! I cannot thank you enough, Marcelo. Your entire family and staff have been so amazing to…read moreus. I came home and saw what you did, and I am in AWE!  Our counters are artwork that makes us smile every day and throughout the day.  Your business ethic is above and beyond. Thank you from the bottom of our hearts, and God bless all of you! Our counters are beautiful and so much better than we imagined them to be. We went to 3 fabricators prior to going to Tampa Bay Marble and Granite. We spent a lot of time in the process with those 3 fabricators, and none of them called us back after the fact.  I figured that the companies are too busy due to the recent hurricanes.  When we went to Tampa Bay Marble and Granite, we felt like we were their only customer with the time that they spent with us and the constant connection they maintained with us. Upon our first contact with Raphael, we were so relaxed and became confident that this process will be so much better than the other three.  He was so kind and upbeat.  With the help of Marcella, we actually decided on an even more beautiful counter that we initially thought would be out of our price range.  Every stop along the way, each person we met through the process was kind and patient with us.  The focus on detail and making sure it was everything we loved was as if they were making counters for themselves. When we went to view the layout prior to actual fabrication, we were all laughing together.  A nice memory for us. Such wonderful people.  Initially, we thought we would have to have a seam due to the length of the bar area; however, Marcella found a better way to lay it all out so there would not be a seam there.  It was an enjoyable experience.  We told our contractor to recommend you first if he needed to find a fabricator for customers.  He was impressed with the results of the counter also, and I was glad he got to meet Marcelo. Thank you! Thank you! Thank you! Paul and Anne-Marie

    The team from TBM&G were easy to deal with when making our counter top choice…read more Emily, Marcella and Marcello were great to deal with. The install team were polite, efficient and professional! You can see the Pride that runs through this family business. Would recommend and would use again! My kitchen is beautiful

    Depot Granite Marble & Tile

    Depot Granite Marble & Tile

    2.9
    (49 reviews)

    I waited quite a while before posting this review because I genuinely expected this issue could be…read moreresolved directly with the company. During installation, a section of my granite backsplash was cut incorrectly, leaving a large and obvious gap beneath the upper cabinets. The photographs speak for themselves. In some areas of the installation, the stone follows the underside of the cabinets with a relatively consistent reveal. In the affected section, however, the gap becomes substantially larger and noticeably out of alignment with the surrounding installation. The issue was immediately noticeable. Rather than receiving a proposal to replace the improperly cut section or otherwise correct the defect, the gap was filled with caulk. Even after that, the problem remained visible and the finished workmanship was not what I expected from a professional granite installation. After the issue was brought to the company's attention, their installer met with my contractor to review the situation. At no point was I offered a proposal to replace the affected section, correct the defect, or provide any compensation for the additional costs that resulted from the problem. Rather than insisting that the entire backsplash be removed and replaced, my contractor took the initiative to develop an alternative solution that avoided a much larger and more expensive repair. I agreed to that approach because I was trying to be reasonable and minimize the cost and disruption that would otherwise have resulted from the company's mistake. While that solution improved the appearance, it still required additional work and expense on my end and left me with something less than what I originally contracted and paid for. The only reason this did not become a complete tear-out and replacement project was because my contractor was willing to spend additional time finding a workable solution after the company failed to offer one. I have sent multiple emails to Lali, the sales representative assigned to my project, left voicemails, and made phone calls seeking a response regarding the issue. Those emails were ignored. I also requested to speak with a manager and was told I would receive a return call. No call ever came. Additional attempts to contact the company were unsuccessful as well. Weeks have now passed without any meaningful communication regarding how the company intends to address the situation. As a severely disabled veteran and ICU nurse, I do not take the time involved in repeated calls, emails, appointments, and follow up attempts lightly. I made every reasonable effort to resolve this matter privately before sharing my experience publicly. Mistakes happen. What concerns me the most is how this issue was handled afterward. An improperly cut piece was installed, a significant visible gap was left behind, no meaningful solution was offered by the company, and repeated attempts to discuss the matter and reach a fair resolution went unanswered. I have included photographs so others can evaluate the workmanship and decide for themselves. If the company chooses to communicate and work toward a fair resolution, I would be willing to update this review. Until then, I believe potential customers should have an accurate picture of my experience.

    Lali helped finalize the details on our order and Rafael completed an amazing install. Really good…read morework and we are so happy with everything. Honed Quartzite Taj Mahal install kitchen baths and laundry room in a new home. They have a huge yard with a ton of different options and price ranges.

    Counter Effects - countertopinstall - Updated July 2026

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