DO NOT DO BUSINESS WITH THIS COMPANY. They made 2 errors on an order for l plaque. They did not send it to the address I requested and they put 2 holes in the plaque instead of following the order request which was no holes. I therefore had to purchase a different stone to mount the plaque and hire someone to drill the holes in the rock. I emailed the manager requesting half of my money back. He offered $15.00 which I thought was ridiculous in light of the cost of the plaque, which was over $170. I replied I would settle for $50.00. I received no reply. I wrote a letter to the CEO of the company and received no reply. THIS COMPANY DOES NOT GUARANTEE CUSTOMER SATISFACTION. DO BUSINESS WITH ONE WHICH DOES. read more