All this practice cares about is billing your credit card. They have a ridiculous cancellation…read morepolicy with a hefty fee as well as try to keep your money from intake appointments and not refund you like they say they will. Take your business elsewhere as mental health is not their first priority.

called for three days trying to book an appointment . couldn't figure out why they wouldn't let me…read more. I think they wanted me to repay for an intake for some reason. They may be more concerned with taking intake payments, then providing mental health sessions.

Dr. Bracken is absolutely AMAZING! She truly listens and takes the time to find solutions that…read moreactually work. For the first time in years, I feel like I have a doctor who genuinely cares and makes sure I'm taken care of before problems arise. The communication is incredible -- I never have to wait hours (or days!) for a response; they always get back to me quickly with clear answers. Huge shoutout to Mike as well! He always knows exactly what needs to be done and keeps everything running smoothly. You can tell the entire team is professional, compassionate, and truly invested in their patients. It feels less like a doctor's office and more like a family I can trust. If you're looking for a new provider who actually cares, look no further -- this is the place to be!

Fully 100% against HRT according to the person setting the appointments. I am not pro anything…read moreexcept getting the best care from and UN-biased doctor. It was important enough to bring up while setting the first appointment so I decided not to use this doctor. I asked if it was for religious reasons and the booking person said they didn't want to speak for the doctor or something to that effect, so I asked if it was for political reasons and then there was silence. I don't know why the initial statement was made but I can't waste my time with a "Doctor" that rules out treatment options before meeting the patient. Good luck Dr. Bracken, no hard feelings.

I've never been I'm to see anyone. My OBJECTION IS. The want…read moreto be patient is forced to fill out the entire application before they are told to call their insurance company to see if they will pay or the patient is responsible for the full amount. What kind of shoddy biz practice is that!!!!!

My child has been attending this clinic for years. For the most part everything goes well but yes…read morethe PA does have an issue getting prescriptions approved and processed in a timely manner definitely need improvement there ASAP!!!! Dr NaTu is very professional and has a wonderful beside manner!! I highly recommend her! And I recommend of any one has any issue with any of there offices contact Felish Alexander she is regional Director and will call and help with any matter in a timely manner and was able to help solve my problems in one day! She can be reached at child and family guidance center ext. 3084! Hope this helps someone else!!! Also head director is Leslie Noble

If I could give zero Stars I would. My son has been going here for 8 years and they have the worst…read morefront desk personnel ever! It has been 12 days since my son went to the doctor and they have yet to send prior authorization over to his Pharmacy for a prescription. And not only that they dropped the ball last month and allowed a prescription to expire because they drug their feet and they have nothing but excuse after excuse after excuse I am done and I will leave reviews on every single site that I can