Wouldn't provide me care without financing. Said she could give me prescriptions. Once I obtained…read moremoney for financing I was declined anyways. Once I was declined, they offered me sub optimal service without financing telling me to "look it up". I walked out after they wasted my time. The finance lady- "Well I'm sorry you feel that way". Lol how would you "feel" about being declined and then offered subpar service. It's not about my feelings, it's about my health. The best part? I could've paid in full in 2 days without financing. Absolute joke.

I had an infection between my back molar and an implant. The (I was told) only way to get to it was…read moreto pull the molar. The extraction was done and a bone graft was done in that area with an active infection. At that point, Dr. Galloway said goodbye. I went by the pharmacy in Odessa to have a prescription filled for mild pain - nothing for infection. While waiting in the drive through lane I realized the prescription given to me was for a different patient. I drove through and headed home. By that time I was freezing and shaking uncontrollably. I am an elderly widow and live alone. About 3 hours later my son came (he lives in Weatherford and had a business appointment the next morning) and found me on the floor unable to get up or to use phone. He called 911 and I was taken to the hospital. The diagnosis was severe sepsis. I was in the hospital for 5 days and on IV antibiotics for most of that time. None of that would have happened if the infection had of been handled appropriately. I am alive only because my son had an appointment the next morning in Odessa and was going to spend the night at my home.

Awesome!! I moved to Midland in March and scheduled an appointment to get my teeth cleaned. The…read moreoffice is very nice and welcoming, with a cute office and friendly staff. I highly recommend them! I also have sensitive teeth, and they made sure to numb my mouth for a comfortable experience.

Being a dental hygienist myself, I am pretty picky about who my Dentist is. I extensively…read moreresearched Dentists in the Permian Basin prior to choosing Dr. Bell. Some of the things I look at when choosing a Dentist include: new dental technologies, experience of the dental team and a clean and modern facility. I definitely made the right choice! Newest dental technologies are important to me because it means the dental team has the latest and greatest equipment to care for their patients. One piece of technology I especially look for is the availability of SAME DAY Dentistry (usually used when talking about crowns). Typically, getting a crown takes messy impressions and then WEEKS of waiting while the lab creates the crown. With same day dentistry, the Dentist will scan your tooth and the crown is made THAT DAY, IN OFFICE and places it before you leave saving TONS of wait time. I'm familiar with the CEREC system but I believe Dr. Bell mentions a E4D but it appears to be similar. Other technology that I noticed at this office include an easier/quicker digital Xray system, intraoral cameras, etc. You can always have a wonderful staff but if their equipment is from 1960, that concerns me. So once I know the technology appears to be "up to my standards" I look at the staff. Luckily, Dr. Bell and his staff are ABSOLUTELY WONDERFUL! Dr. Bell has excellent bedside manner. He's extremely knowledgeable and thorough. A new Dentist has joined the team, her name is Dr. Mohn and she is great as well! I've had the pleasure of having Courtney and Monica as my dental hygienists and they're both AMAZING. They were equally awesome with our daughter's FIRST DENTAL VISITS (which can sometimes be traumatic for kids)!!! I LOVE that there was no need for us to go to a specialized pediatric dentist! To round off our amazing experience here, Health Centered Dentistry has a beautiful, clean and modern office. The waiting room is gorgeous and comfortable! The team appears to follow all guidelines keeping their patients safe and healthy! I highly recommend Health Centered Dentistry!

Don't you want a dentist who has great teeth? This man has GREAT TEETH. He shines those pearly…read morewhites at you as he distracts you from the needle going in your gums by frantically jiggling your cheek (it really works) and you're just in heaven. And isn't it mysterious that he goes by his middle name? He told me once what the "A" stands for but I forget... Oh and btw his facilities are -- or were, when I was there 5 years ago -- clean and modern and the assistants sweet as pie.

From the owner: Complete Family Dentistry Above The Rest…read more We love to see you smile. Really, we do. That is because we take great pride in offering the most up-to-date cosmetic dental techniques in a relaxed, friendly atmosphere, served up by the most knowledgeable and experienced cosmetic dentists in the field. We know that every great smile--your smile--is the sign that we've done our job to provide the highest level of care in the industry. Cosmetic dentistry has advanced by leaps and bounds over the years. Gone are the procedures of old that delivered substandard results. Now, almost anything can be accomplished with the right technology and know how. We use the latest technology, and all of our dentists are thoroughly trained in the latest techniques. That, combined with our unwavering commitment to you, results in an experience that is unlike any other in the cosmetic dentistry field. You'll immediately feel at ease, and our initial consultation will help you map out a complete cosmetic dental plan that achieves superior results.

Just saw a video of an employee at Midland Dental throwing a full-on meltdown over mayonnaise (yes,…read moremayonnaise), and the way she treated the other staff was disgusting. Screaming, belittling, acting superior -- like she was running a boot camp, not a dental office. If Midland Dental thinks this is acceptable behavior from their team, it makes you wonder what else they sweep under the rug. Honestly, if this is what's happening in front of a camera, I don't want to imagine what happens when no one's recording. Youu need new management, new training, and a whole new standard of professionalism. Avoid unless you like your checkups with a side of chaos.

Dr. Green coordinated and/or performed all aspects of replacing a veneer, adding a dental implant,…read moreand installing a new crown on my front right incisor (1 of my 2 front teeth). His work was impeccable, and he actually sent the tooth back to the lab 3 times because he thought the color and pattern of the tooth looked unnatural relative to my other teeth. The final product was absolutely fantastic. People typically can't believe I'd ever lost a tooth.

I have had the good fortune of having Dr. Connally as my dentist and his amazing team! He has taken…read morea very good care of my teeth health! Best dental experience so far in Midland TX. If you would like to have professional, caring, honest visit at the dentist, please see Dr. Connally and his wonderful team! Sincerely, Natalya H.

I had gotten some bonding done about 10 years ago from this dentist and I thought he did a great…read morejob then so I decided to give him a call when I broke my tooth a couple of weeks ago. Today was one of the worst dental experiences I have ever had hands down. He seemed annoyed that I hadn't regularly visited him but this dentist is a cosmetic dentist. I see a general dentist regularly for cleanings but have had zero work done regarding filling and etc.... Dr. Connally had an incredibly negative attitude, he had zero patience, he did his work very hastily and I have never felt so much discomfort for a bonding procedure in my life. My tooth doesn't match the other one and I was in tears when he was sanding down an edge because he continuously was hitting my gums. He had zero disregard for my comfort and talked down to me like I was a cry baby, even though I was bleeding heavily. I was looking for a professional today but got a temperamental man with a drill. I'm kicking myself for not standing up for myself while I was there. Patients beware!

I've had some difficult issues in the last few years and both Drs have been great! Hygienist cannot…read morebe beat & the office staff is always pleasant and helpful.

Definitely recommend this dental care. I had dental cleaning and the staff and dr. Were very…read moreprofessional and took the time to ask questions and help with any concerns. There are a family ( brothers) run operation and the doctor was very friendly. I am glad I came here as they accommodated my appointments to my work schedule. Thanks Gray Family Dental.

Dr. Boyles, Sarah and Getsy did a great job. The shots did not hurt. Dr. Boyles knows what he is…read moredoing. All went well and I am pleased. I will see him in the future. If you don't like going to the dentist like me, go see Dr. Boyles.

Dr. Boyles is real gentle to the touch when it comes to oral procedures. Highly Recommended! Leaves…read moreyou with a smile, every time.

Had a couple of veneers repaired and when I needed to go back for another repair I was told by the…read moreoffice manager that I was not their type of client since I did not have my teeth cleaned there nor have regular visits scheduled with them. I'm not there kind of client? I'm a paying client..... I really enjoyed Dr. Allison but NOT the office manager! Will not be going back.

From the owner: At Dr. Allison Watts, we provide a variety of great services from teeth whitening to routine…read morecleanings. Our Midland, TX Dentists know the importance of dental hygiene.

Be warned. This…read moreoffice employs a woman by the name of "Andromeda." Upon my first interaction with this employee, I had called the office upon my Dental plan listing the referenced number to schedule appointments. Andromeda had answered and claimed the office was not accepting patients. I found this peculiar and took to their website to schedule online instead. The website asks for a plan, ID number and will let you select the nearest appointment. It appeared the office clerk had lied to not only myself but my mother when she had called to check additionally. Eventually the day before, 4/12 Andromeda had texted that the information provided was "insufficient" and when attempting to call in to correct the issue, Andromeda made every attempt to refuse the original scheduled appointment by claiming it would "take some time to verify you" instead of standard transactional practices you would expect any dentistry to undergo. Andromeda further antagonized the situation further by over-speaking, interrupting and made every attempt to refuse the information she somehow did not have. She was eventually asked to stop behaving inappropriately to which shortly thereafter she again continued with her inappropriate behavior before hanging up the phone. Upon calling back she was promptly addressed as inappropriate and a request for her manager was made. She yet again over-spoke interrupted & complained but this time it was me who hung up & promptly dialed the Odessa office Andromeda attempted to defer to. The woman at the Odessa office was wonderful and helpful and displayed a proper & considerate demeanor. She was even able to clear up that a "Linda Gail" was the manager and did not in fact work out of the Odessa office today. Later on, Linda was called in order to report the situation & report her employee's reprehensible behavior. Apparently Andromeda had penned a false narrative about the interaction while issuing a false witness over the call that had been made. Linda had been lied to & her intelligence insulted but further believed the circumstance to be true. She's allowing this reprehensible behavior to continue while she herself began to exhibit similar patterns of bizarre behavioral issues. This is the most horrific & unprofessional office for a dentistry I've ever interacted with and you'll be wise enough to call elsewhere more deserving of your dollar.

I was looking for a miracle..... And Monarch Dental is…read morewhere I found it! It all started when I finally made the decision to go in for my initial dental visit and get started on a dental plan.....I honestly didn't think there was any hope left....I had neglected my teeth for so long and kept putting off so much because I didn't think I would be able to arrange everything financially ....well I was totally wrong!! The staff here was amazing and I am so eager and excited that I will continue my journey to a brighter healthier smile here at MONARCH DENTAL!!!!! I highly recommend this place.....and fyi...I didn't see any dirty gooey stuff in sink but if I'm not mistaken...that is just lime build up from the water....just saying.....

Extremely friendly service. The cleaning was super gentle. The X-rays and photos they took were…read morevery extensive. Their office staff is extremely nice. The atmosphere is welcoming.

Dr Veronica Bernuy has very poor chairside manner, very cold, unempathetic, insensitive and very…read morebusinesslike. I was referred to Basin Dentistry for extraction of tooth #4 and #19 and placement of bone grafts for future implants. I had my first visit on 05/19 when I was given an estimate of close to $15,000 for all the phases of the treatment. I agreed with the treatment plan and out of pocket cost. The sequence of negative and unpleasant interactions started with Dr Veronica Burnuy, the dentist assigned to provide the needed dental care. I knew the procedure would require conscious sedation via venous access but was not ready for the painful "digging" of my vein by Dr Burnuy. She appeared to be frustrated by the way she was handling my arm ( very rough). She finally obtained access after "digging" again in another spot. Needless to say I left the office with a terrible bruise on my arm. During the extraction of tooth #19, Dr Burnuy broke the crown on tooth #20 but had no decency to explain what occurred during the procedure. At first, the office staff said that it was a filling that came out of tooth #20 but I knew for a fact it was a crown placed by another dentist within the past year and have dental record to verify. An office staff member called back to inform it would cost me an additional $1,200 on top of an initial $15,000 treatment plan so I requested all my dental records to be sent to a dentist of my choice and informed I would complete the remaining dental work established by the plan of care at another dental practice. Dr Burnuy called back on 06/02 offering to replace the crown at no cost with the understanding I would complete the remaining planof care at Basin Dentistry. During the call she blamed her blunder on "cheap materials" used on the crown placed by another dentist but finally agreed to replace the crown at no cost. How unprofessional of her to blame another provider for something she was in charge. An appointment was scheduled for a few weeks later when she would remove the membranes covering the grafts, and get a temporary crown to replace the one she broke. On July 17, I showed up for my appointment and as usual she presented with very poor chairside manner, very cold, unempathetic, insensitive, and very businesslike. She got very defensive and annoyed with my questions related to the bone graft and next phase of the treatment. She presented to be rushed, rough, and not gentle at all while applying the anesthesia on the bone graft that was still painful and healing. The anesthesia shot was by far the most painful I have ever experienced in my entire life. I have seen plenty of dentist my whole life and know for a fact that anesthesia is given gradually and at different spots but she applied the entire dosage at once in the same area. I even told her " you are not gentle....you are rough " and she replied saying "you are the only one complaining ". I have never been subject to such total lack of empathy by a Healthcare provider. Dr Burnuy left the area to see another patient and after about 30 minutes with the effects of anesthesia wearing off and no signs of her returning to treat me, I got up from the chair and requested to be seeing by another dentist but I would be responsible for the cost of crown Dr Burnuy broke. I will "eat" the cost to replace the crown with another dentist but will never allow Dr Burnuy to provide any further dental care to me again. Dr Burnuy is responsible for the majority of negative reviews Basin Dentistry has on Google and this is a fact. I am happy to see that I am not "the only one complaining" about her. I am a senior citizen and also a Healthcare provider. I have no expectations that Dr Burnuy will change her demeanor towards patients because being caring and kind is not natural to her and she can't do anything about it. She is also part-owner of Basin Dentistry and probably has no one to report or be accountable. She is young and still has time to switch career path to Animal Dentistry as on my humble opinion she has no business dealing with humans.