got tie rods and alignment done drives like a whole new car. so happy good price very happyread more

This is one of the most professional and prettiest places that I have gone to ever have my oil…read morechanged. They not only changed my oil. They checked my air filters and they have drinks there that you can get. The people are very courteous I would I would definitely suggest this to anyone in everyone that needs it

I had my car serviced. $1700. Then it died a trip to town later. Had to be towed to the business…read morefrom Losey and 35. He said it needed a new engine. Said he'd pay for the tow if I surrendered it. Many ugly emails and I did. I didn't get home and I was getting hate mail to bring them the title. It was probably time for a new car. $5-10k for a new engine. No reimbursement for the money I stuck into it. It remained there and is now a rental for those who use the mechanic. I got scammed. I was told to bring it here because he was friends with my ex's dad. Fucked over BIG TIME! And I was stuck with a used car, new payment when I didn't need it. Buyer beware. He's a scammer! Experience-negatives if it would give me negative stars.

Zero stars. Cordell's Auto bought out Bob's and now refuses to work on old vehicles. They won't be…read moreworking on my newer vehicles either. Way to destroy what was a good and honest service shop. Absolutely appalling. Cordell's is actively destroying the local service market. Poor value from greedy people.

We just left La Crosse for a 4,000 mile road trip when our check engine light came on. We ran a…read morequick diagnostics and found the problem. We called two LaCrosse area dealerships who couldn't service us for days. Sugarloaf Chrysler said they would work us in. An hour and a half was all it took for them to diagnose the problem, find the right parts, replace them, and check us out. We went from wondering whether our trip was still going to happen to being back our the road in no time. We highly recommend this service center and can't thank them enough for on saving our trip. Thank you, thank you, thank you!

Took my truck in for an oil change and they backed it into a metal cart. Scratches all down my bed…read more They offer to fix it then for a loaner they hand me a Jeep. Now have to figure out how to work all week pulling trailers with a little Jeep. Not sure how they expect someone to hand over a 3/4 ton truck in exchange for a Jeep I'll never take my vehicles back or buy from them again.

As a young woman with zero knowledge about cars, I am always wary about going to a new shop. I…read moreunexpectedly had to leave town, which was super convenient since my car had just started giving me some problems. After calling multiple shops, Bion's was the only place that could fit me in on such short notice. Not only was the staff very helpful and friendly, but they also fixed the problems with my car very quickly. Cost ended up being far less than I expected. Fair prices and a reputable, honest company that won't take advantage of you by draining your wallet. I would definitely recommend.

I was extremely dissatisfied with my service and do not suggest anyone go here…read more A friend of mine was in La Crosse with my car. I was camping in North Carolina. Unfortunately, my car took this moment to have a transmission failure. My friend towed my car to Bion's because they were a Mom and Pop kinda shop and she trusted them more. The diagnoses was that my transmission had leaked dry possibly due to a gasket or cap leak. Inspection, replacement, and flush were all quoted at $900 by Randy. I had always been told that transmission flushes are slightly dangerous for transmissions because they may jar sediment or impurities lose, only to get that sediment stuck somewhere else in the mechanism resulting in damage. Randy assured me that this would not be an issue and that I "would be taken care of." The next morning, the repairs were inexplicably jacked up to $1,300. The transmission was sticking in 4th and my new mechanic, Mike, didn't know why. He examined my transmission fluid and noted there was a lot of "metal fragments" in it and he didn't know why. Mike also said that if I wanted him to find the problem it would be at least 6 hours of labor for him to inspect my transmission. I want to take the time here to explain I could have ordered a used transmission for less than $1,300. The next day Mike said my car was running fine, and that I should probably replace the transmission. I requested an invoice of the service, and Mike said that he nor Randy new how to scan anything to email me. Here are my concerns: Shouldn't your mechanic accurately diagnose a problem before pouring your money into costly repairs? Shouldn't that mechanic also accurately quote his price? If the inaccuracy of service and failure to meet expectations results in a 45% cost increase, would you prefer the service representative offered to rectify the situation or at least talk to you again? Shouldn't these master mechanics, these tamers of technology, these wielders of wrenches, these kings of combustion... know how to scan a piece of paper into a PDF? TLDR; Cost me $1,300 to get my car to my regular mechanic for further repairs. Expectations not met. I was extremely dissatisfied with my service and do not suggest anyone go here.

Wanted a 2nd opinion on "need new tires" from dealer's service department during oil change. Dee's…read moredid a complete, free inspection of my vehicle, showed me the results. No tires needed at this time! Will be giving them all my vehicle service work from now on. Retired woman who can rely on Dee's to give me honest and sound advice on necessary repairs.

On a road trip from Chicago to Mt. Rushmore we were traveling through Onalaska when our oil…read morepressure light came on. We called Dee's the next morning and explained our situation. They able to get our car in right away, diagnose the problem--a faulty sensor, get the part from another location, fix the issue, and get us back on the road in just over two hours. Instead of waiting in the shop, one of the guys drove us to a local diner so we could have breakfast. Not only was it incredible service, but they only charged us for the part and a half-hour of labor! I almost feel like we were lucky to have the problem in Onalaska so we could receive the excellent service from Dee's Auto Care Specialists.

Qualified and knowledgeable staff that seemed to genuinely care about me and my car. Their…read moreattention to detail helped build my trust in them.

The AC was barely cooling the interior of my vehicle, and as I was driving by Nelson Auto Center I…read morenoticed their sign mentioned a reminder about getting an AC check. I made a note of that and eventually stopped in to see if they could do a check for me. I was met promptly at the service desk on a busy day, and while they couldn't me in same day (which was a Thursday) I was able to schedule an appointment for the following Monday morning. When I arrived, Joel met me at the service desk to get things started. Very smooth check-in process. Joel let me know it would be about an hour to do the check and said they'd text me when it was complete. I told him I'd head over to the Taco Bell next door and be back after that. Joel pointed out that some sort of construction had started that morning at Taco Bell and that it didn't look open (turns out it wasn't). That didn't stop me from breaking fast. Joel set me up with a loaner vehicle so I could go grab a bit to eat. Sure enough, about an hour later (as I'm finishing my breakfast) Joel called, let me know that the freon was low and that they topped it off, and that the car was ready. When I arrived, we completed payment in no time, and I was out the door with cold AC at a very reasonable price. I'm glad I got the work done at Nelson - friendly, knowledgeable folks who work quickly and charge reasonably. I would not hesitate to go back for additional service needs.

My son's car had trouble while at college. Dee's talked me through the repairs. I compared rates…read morewith our local mechanic (we're 3 hours away), he agreed they were fair. They had him back on the road in 24 hours.

DO NOT GO HERE. I came in asking for my car squeak to stop and they ended up not fixing anything…read moreand then on top of that charging me a $100 service fee. All I wanted was the squeak to get checked out and they gave me a list of $3000 of fixes to be done without me knowing. Cheap guys just want to get some cash from college kids. Such a scam Also, I will happily post my fees charged by this shop and the $106 that I asked to get removed. Dees is an absolute scam and I got my car done by a shop in Westby and they fixed everything that Dees said they would but for half the price while also being very transparent about what they're fixing and what I will be paying. Again do not go here, find a place out of the college town so you don't get scammed.

I was able to bring my 1979 GMC in and have work done that I was not able to do anymore. They were…read moreable to get my truck scheduled and completed in just a few days. The bill was under budget due to it all went good. I got all scheduled service that I wanted completed done and will probably go back to have more done later. The is a smaller shop that does quality work at a fair price.

We were on a road trip across the country when our AC went out. It was hot summer and we had…read moreseveral more days to go. We brought our car in first thing in the morning. They diagnosed our problem, got the parts needed, fixed it and sent us on our way in under an hour for a very reasonable price!