Reasonable price for expert service!! Thanks Carlos for the…read moregreat job on cleaning my sectional. Very happy with the results from the shampoo and steam. Pet friendly product are always a must in my house and glad I found the company to fulfill those needs

Just had them come give a quote for a large wool rug in our living room. I thought they could…read morepotentially clean on the spot as it's fairly new and only has a few spots, but they said they would need to bring it in. The quote was $485! Wow, too expensive for us. But we appreciate the quote.

They did a fabulous job! Our couch was left brand new.great service and great value. Will be using…read morethe. Again!!

Got my large couch cleaned - The service was great, efficient, professional and reasonably priced,…read morewould recommend

I have white boucle sectional which is a little sensitive to stains. Several stains appeared…read morerecently , and thankfully I didn't try to remove them on my own (eugene at YS tells us that this would have been a mistake). We reached out by text and received a prompt quote, with what we believe is a reasonable price. Check ins before the appointment and an on time arrival. Technician thoughtfully wore booties to protect floor. Sofa's looking great and we are happy. Apparently all the products are organic, which is nice.

YS Cleaners did an excellent job cleaning my couch! I would definitely hire them again!read more

Simple to schedule, arrived on time. Great price, as quoted and no over charge. Tech was…read moreprofessional and efficient, deep cleaned and steamed my sofa.

Today pro steam cleaning came to my home for upholstery and carpet cleaning. I was very impressed…read morewith the results, pricing, professionalism, and thorough work that was provided. I will use them again!!!!

Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

$$$$$$$ for cleaning drapes in my bedroom.. Tech used a FILTHY TOWEL to clean EVERYTHING he touched…read morein my home. It was crazy. I called customer service and she was shocked...told me she would get back to me....never did. I used them for many years and she knows it. She spoke to the tech...got his side of the story and that was it. Very creepy....very unfair, very expensive and unprofessional. I spent thousands of dollars with them...they DO NOT CARE.

I think customers need to look at reviews for Kingsway Company. LI Carpet Cleaners is now part of…read morethis bigger company. It is not a good change. LI Carpet Cleaners have done carpets in my building for over 25 years and I was always a satisfied customer. In early September I had a rug picked up by this company a la Kingsway. The rug had moth issues. I had no idea that the problem existed. The customer service person Dorothy called me and spoke about extensive damage. I was surprised and upset that my beautiful expensive rug was in such bad condition and that I was recommended to discard it. She was very curt. I requested and quickly received photos. I wasn't told on the phone that the cost for disposal would be $80 and that the rug was going to be treated for moth infestation immediately at the cost of $80 without my approval. I got back to Dorothy about 15 minutes later after seeing the photos and asked that the rug be discarded. Minutes later I received an invoice listing all the fees. I don't understand why all fees weren't clearly explained on the phone during our first conversation. Dorothy was in a big rush to get off the phone. I don't think I should have been charged for a moth cleaning since I wasn't given a time frame for responding to this upsetting situation and 15 minutes is a reasonable response time. It was a terrible customer service experience.

Great communication and reasonable pricing to restore some big and antique area rugs that we got…read moresecond hand in pretty rough shape -- they look great and can't recommend enough!

I had a terrible experience with JL Carpet & Upholstery. My rug came back worse than it was when…read morethey picked it up. Terrible communication, and dishonest about what was happening to my rug during their cleaning process. Instead of calling and telling me what was happening they text me and said they needed more time to get it perfect. They added dye to areas making new marks that weren't originally there. They had promised and full refund, and than decided to change their mind after I reached out wondering when I receiving the refund. Save your money and go somewhere else. Extremely unprofessional!!

Amazing and quick service. My dog peed on my light gray couch. I reached out to the company and…read moreDaniel was responsive and professional. He gave me a quote immediately. Pricing is transparent. No hidden fees. It's a flat fee after Daniel sends a quote and tip is discretionary. Paying in cash is the better option in my opinion. Technician was able to remove the stain and the smell. The couch looks brand new. It took about 30 to 45 mins and he wore shoe coverings when he entered my apartment. He was very nice and professional and did a great job. Couch took about five hours to dry but the results were amazing. Highly recommend.

Eric's performance was A+! He called to let me know he was in his way. Arrived, in time, took…read morecharge and completed the job quickly, professionally and with above average results! I have custom made soda/loveseat pieces and could not have been happier with the results! They look, feel and smell like they were just delivered from the manufacturer.