Where to even begin? The food here absolutely stinks. We learned that they no longer make their…read moreown food in house and it is transported from the long term care facility, that pretty much sums that portion up! Very small portions, no temperature control, and no taste on top of that! In fact they have been cited for violations in reference to the food temperatures and yet still don't check temperatures. Not sure they even own a food thermometer? Obviously nutrition is a big part of the healing process! If you put on your call light, don't expect it to be answered right away. Staff is stretched very thin here! Some of the staff members care a lot more than others, but that's everywhere. Riley was a great Nurse and Lillie was a great tech. Those are the only 2 names I can recall off the top of my head that gave exceptional care. I was there when the Occupational Therapist was doing the final discharge assessment as I am a family member. Talk about rude and no patience! Yes, she has both of those titles! Discharge was a complete disaster!!! When you first arrive at the facility an assessment is done on the equipment you currently have at home. We didn't have a wheelchair and were in desperate need of one as my family member was having a difficult time standing, not to mention walking. Insurance wasn't an issue as my family member had it covered. Also home health was to be ordered as well. Nightmare! So I spoke with the facility the morning of discharge via phone. I asked about the wheelchair? Well we will order it now and hope that it gets delivered by the time you get here. What am I supposed to do in the meantime with my family member not able to walk? It will be delivered to your house. In my opinion, that's just setting us up for failure and basically saying that's your problem now! Thankfully a staff member did allow us to take their wheelchair until we had ours delivered after advocating for my family member! Fast Forward - wheelchair never was delivered nor home health ordered. I even followed up on this the following week as I had two family members there at the same time and discharged at the same time/same destination. Ultimately when I arrived I had to wheel both of them out myself and it was my responsibility to get them in the vehicle by myself. I had to ultimately lift one of them in my minivan due to her not being able to stand or walk and she screamed in severe pain. We left there and went straight to the Emergency room where she was admitted to the hospital for over a week and transferred to an acute inpatient rehabilitation hospital for additional therapy. Also, the Nurse Manager will absolutely take the side of her staff regardless of what you say as a patient or patient's family member. I know this first hand as I had spoke with her on a few occasions about different issues. Complete waste of oxygen and time. This place definitely needs some improvements in a lot of areas throughout the facility with staff, food, etc. It could be a great place with some adjustments. Recent remodeling was done to give it a better atmosphere and appearance. The new floors due make quite a racket with the computers rolling on it though! It would be nice to have fresh fruit readily available for the patients for snacks as well as fresh brewed ice tea.

After open heart surgery at Olathe Medical Center. I was sent to Hoeger House for further…read morerecovering from the surgery. This if course meant time in physical therapy to build up my straight. As well as time with Occupation Therapy to make sure that I knew how move so as not to reopen the wounds. All of the staff at Hoeger House are very professional. They are very dedicated to every patient that comes into the facility. The therapy staff creates a very good hands on two to three times per day therapy sessions. In these sessions all areas that a patient might need help in is covered. Including personal(bathroom, dressing, hygiene). Hoeger House also includes nutrition with three meals a day. They also offer group get together thru out the week just so that a patient can relax in between therapy sessions. At Hoeger House you can recuperate and relax. The staff is very professional and knowledgeable about what is needed to make ready to go home back into there lives.

We had a horrible experience. One night there was a nurse that was so incredibly rude and…read moredismissive to both myself and my mom (the patient) that I spent the night because I didn't trust the nurse to give my mom the care she deserved. I asked for that nurse to not care for my mom in the future. That worked for a few days, but one night she was having issues and that same nurse was in her room. My mom would push the call button and wait for a long time before anyone would come. She waited on the toiltet one time before someone came to help her back to bed. Her pain meds were often given to her an hour later than expected, which would then be hard to get her pain managed. Her room was dirty and i never saw anyone clean it. There were a few caring people. Amanda as a great nurse. Matt was so kind when giving my mom meds. Be aware of Susan, a nurse there. Not only was she horrible to my mom, but I witnessed her being awful to another patient. That was when I knew my mom's horrible experience wasn't the only one. Even when they said she was a valuable nurse.

Very impressed with the care my father has received here. He came in as skilled and was able to…read moretransition up to AL within 2 weeks. The PT department here honestly worked him harder than the rehab facility he was at for 2 weeks! Nursing care was excellent, they took the time to explain things to my Dad, were responsive to his needs. In the AL, Amanda is what keeps the place rolling, she is very responsive and gets things done in a timely manner with a smile on her face. It was a seamless process and I highly recommend this place if you are looking for a secure and friendly environment for your loved one!

This is the real thing! These occupational therapist, physical therapist, speech, therapist, etc…read more at Johnson County Rehab are incredible. They really put their heart into it and if you need severe rehab rehabilitation after say a head injury this is the place to go to get them rehabilitated.. I wish my husband could stay longer here. Our entire family is forever indebted to Johnson County Rehab staff for the hard work that they had to help my husband and the other people around them. You really felt cared for.

Facility offered very good care. The office staff was very helpful,and their therapists…read moreexceptional. They have in room dining with a good selection on their menu. The nursing staff varied from good to exceptional. I had a problem with only 1 staff member during two-two weeks stays and that was dealt with in 24 hours.

I live here!! It's a beautiful facility with excellent administrative services, and exceptional…read moreTherapy Department, interesting residents and beautiful grounds.

The care here is excellent. I'm here for short term IV Infusion & Rehabilitation. Also the food is…read moregreat. Everyone here goes out of their way to make your stay a pleasant one.

I was referred here by my PCP for sciatic back issues. I was averaging a sciatic event about every…read more3-4 weeks. My first visit was a very comprehensive evaluation, and some light stretching and stability exercises. As I progressed thru the subsequent 7 visits, I could feel significant improvement in my hips, back and spine. My flexibility improved and most of the tightness in my hips was gone. My PT gave me a full workout routine to continue to strengthen and stabilize my back. I'd 100% go back with any additional issues. Billing was fine, I got a comprehensive statement with breakdowns and insurance payments, and online payments were very easy.

Extremely knowledgeable and friendly staff. They were attentive and allowed me to regain my…read morefunction. I would recommend them for therapy to help others as they helped me.

Outstanding care as usual. Making them part of my routine has been a big lift to my overall…read morewellbeing.

Dr.Toby Scott has been keeping me healthy for years. I can always tell that the adjustments help…read more And he will always give me extra care when my lower back hurts at times with electro-pulse therapy. His staff are some of the friendliest people you could ever meet.

My father is receiving excellent care at the St Luke's South Rehab Hospital. Dr. Hermes is a…read morefantastic physician. ALL the nurses and NAs are so great. He has had PT, OT and speech. They work him good. He has made great progress. Thank you to everyone there!

I spent several weeks at this center after my motorcycle accident. I only had one working limb…read morewhen I arrived, my right leg. BOTH arms were in casts wrist to shoulder and my left knee (hematoma) and foot were broken. And that was just the physical state I was in, my mental state was bruised as well. To say that the staff put me back together is an understatement. The PT's, OT's, Doctors, nurses, volunteers, housekeeping, and food services staff are incredible. They work on individual plans catered to your personal rehabilitation and review those daily. They CARE and it shows. It's not just a job, they are determined and rooting for you. (No kidding, they applaud your accomplishments.)

I've been trying to get them to come pick up a wheeled walker.HIGH QUALITY but they don't want it.read more

The aquatherapy with Ian at PAM is excellent!…read more This was my 2nd experience with physical therapy, but Ian's inventiveness led me to learn many different movements I can do in the water to strengthen my core (which he showed me how to find next to my navel) muscles in a fun way. My first workout was mild, but Ian built the intensity slowly over several sessions, so that the last 2 sessions I had left me feeling the endorphins for about 24 hours after the workouts, which is so close to being completely pain free so that even my husband noticed how much happier I was after the aquatherapy. Do NOT let fear of the water intimidate you from taking advantage of this wonderful resource! In the same way race horses are toned in water tanks for racing, you can rebuild your strength with aquatherapy! And, lastly, the folks at the front desks are always friendly and happy to see you, even though this facility is quite busy with patients who stay and patients that come daily. I am so glad I was willing to drive the 50 minutes it takes me to get there for these sessions every week.

Incredible team of people who love caring for people! And they have onsite dialysis! Highly…read morerecommend

Do Not Send Your Love Ones here! This place is dirty and…read moreunkempt. When you walk in the door, there is a sign that states "Please excuse our Mess." That they're doing construction. But They Are Not! When I asked the receptionist when they were going to start remodeling or construction, she asked, "What"? I said the sign in the foyer says "Please excuse our Mess." She said, "I don't even know why that sign is there." There is no trim/molding at the bottom of the wall. The place probably hasn't been painted in 10 years. The walls are dirty and marked up. The ceilings in certain areas are peeling the popcorn ceiling. The hallways stink especially in the Alzheimer unit. And speaking of the Alzheimer's unit I have only witnessed one time in 4 weeks where the residents were doing an activity. Otherwise, they sit at a table and stare at each other, literally. The entire place is a disgusting pit hole and why my friend's sister put her in there, I'll never understand.

I had a very good experience at Cottonwood Springs during my 14 day stay, I got alot out of the…read moreRecovery Groups the facility offered and it's a very stress free stay where a team of doctors helps you get back on your feet & start to focus on a productive future upon your discharge. I highly recommend this Treatment center wether it's Mental Health issues & or Substance Abuse Cottonwood Springs covers it all! Thank you again to the staff & the Doctor's who cared for me during my time there. Michael Eliot

Horrible. Selfish. Careless. Unprofessional. No punctuality…read more My friend had a very disappointing experience at this facility. The food that was served often did not match what was listed on the menu, which was frustrating for patients who were expecting specific meals. There were also multiple scheduled group sessions where patients sat around waiting, only for the instructor to never show up. As a result, patients spent most of the day doing little to NOTHING. Communication with the facility was also extremely poor. We left more than 10 voicemails over the course of their stay, and not a single one was returned. It was quite literally impossible to get anyone to answer the phone. The therapists only spent about maybe 10 minutes assessing my friend before making conclusions about what was wrong. It felt rushed and didn't seem like enough time to fully understand their situation, history, or individual needs. Mental health assessments should feel thorough and personalized, but instead the process felt superficial and left us with little confidence that they had an accurate understanding of their condition. The daily check-ins are not thorough enough to have a decent understanding of one's mentality. The discharge process was equally frustrating. The plans were constantly changing, and no one could provide a clear discharge date. My friend's mental health actually declined during their stay due to the lack of structure and uncertainty. It ultimately reached the point where their mother had to come to the facility herself and insist on his release. I could go on but overall, this was a very negative experience, and I would not recommend this facility based on what we witnessed. The one bright spot was Robert, who was personable, compassionate, and treated everyone with kindness and understanding. Unfortunately, one great staff member could not make up for the many issues with the facility as a whole. Whoever manages this needs to do extremely better or find a different field to work in, these are people's lives in jeopardy!!! This place did nothing but weep negativity into an already struggling person.