TERRIBLE EXPERIENCE! I placed my order on December 12th, 2017 to be delivered on December 23rd as…read moreChristmas gift for my family in Canada as I live in Dubai, UAE. I did not receive any notification/communication from the company notifying me that it was a busy period and I should pick a delivery date sooner to ensure baskets will arrive before Christmas. On 27th December, I sent an email to follow up on the order as still nothing was delivered and customer service replied in a very rude email and no apologies Just one sentence stating it is very busy period we could not guarantee the delivery date. December 30th, still no delivery....my brother calls for me and was advised that the baskets were wrongly delivered in British Columbia...HOW??? the delivery address was Quebec!! Meanwhile until today, January 15th I never received any follow up nor apology email from the company advising me where my order is located in Canada...if it will be delivered...I requested a refund as these baskets were supposed to be Christmas presents and it's long past Christmas! The company declined and told me it was not their fault and it will be delivered one day.....I would never order from this company again and wouldn't advise anyone to do so as they don't have any customer service and just want to take your money! I kept all the emails and intend to share my experience out on social media to prevent this situation to happen to other honest people like me....very disappointing!

From the owner: Online retailer of premium chocolate and candy confectionery gifts for all…read moreoccasions with free nationwide delivery. Luxury featured brands include Godiva, Lindt, Marich confections, Ghirardelli chocolate, Koppers and more Canadian Consumer Choice Award recipient since 2012 for business excellence

Awesome location !…read more Went on Black Friday and stocked up for Christmas ! 100 Lindt balls for $30 ! Score It's kind of hidden in a random spot but better for me nobody was there when I went.

The selection is awesome here, the staff is perfectly bilingual and very cordial as well…read more I normally come armed with half price coupons. Since they sell them by the thousands, they are well prepared with scanners and ipads. There's a bit of something for everyone and they always have freebies on hand to try.

When I told friends of mine that there go-to Félix & Norton location had closed there was a high…read moredegree of disappointment, that is until I discovered a new location had opened in the West Island this past fall. Heading over, I spoke to Maximo who was the staff member who answered the phone. He helped answer a few questions and upon arriving continued with excellent and respectful service. Needless to say the surprise gift given to my friends (only at dessert time) went over tastily, as the cookies were slightly warmed before serving. Only enough remained for a few in each school lunches. Now that's one way to make the other kids jealous. Can you tell, I'm quite excited about this ultra clean and modern store opening. It's located fairly centrally with respect to the West Island, but worth making a special trip for what we grew up craving as kids... so now the tradition continues. Merci & Thanks to the cookie chefs and founder of Félix & Norton. I look forward to giving much deserved kudos to him in-person after all these long years. Here's to moist and delicious cookies and of course smiles.

From the owner: Félix & Norton propose de magnifiques assortiments de biscuits, parfaits pour les moments…read moremémorables avec vos proches ou pour vos événements d'entreprise et vos mariages, tous emballés avec soin, de notre famille à la vôtre. Chefs-pâtissiers de sourires depuis 1985 ! Félix & Norton offers beautifully arranged cookie assortments, perfect for memorable moments with loved ones or for you corporate events and weddings, all wrapped with care from our family to yours. We've been Baking Smiles since 1985!

Walked here on my lunch break. Not at all what I expected - this is more than just a place to get…read moreice cream. It reminded me of Toothsome's Chocolate Emporium at City Walk in Universal. A mini Willy Wonka Factory - the shop is filled with all sorts of treats. I truly felt like a kid in a candy store. After browsing the shop, I checked out the ice cream selection. A nice variety, not so much that it's overwhelming, but enough for all palettes. The standards in addition to some fruit varieties and even seasonal flavors. I opted for a caramel fleur de sel - the small was enough for 2 people! It was good, but after a few bites I felt a cavity forming.

Lovely place to have a break after a long hot day. You will have an amazing ice cream dipped with…read moreyour choice of chocolate syrup. From gelato, coffee, chocolate bars to just a nice place to hang out... I highly recommend this place for families with kids, friends, lovers, and everyone (without diabetes ) The staff are nice and the place is clean with a nice atmosphere. If you are around you should definitely pass by.

Candies candies candies, who doesn't love candies!…read more They have many choices and you can also fill out plastic cups with different sort of candies, i took the largest and paid 10$ i do not think it is expensive

Hell yeah! Fill your cup candy!…read more The selection is top notch. The price is good. The place is cute and clean. They sell candies by the bucket. Go for it.

Peu de temps après la réouverture des restaurants (après la vague Covid #25) nous voulions prendre…read moreun dessert et avons testé ce restaurant Juliette. Comme les restaurants étaient encore limités à 50% de capacité, le décor intérieur était un peu bizarre avec toutes ces tables condamnées, mais globalement on était tellement contents de manger à l'extérieur qu'on ne s'en est pas trop embêté. Les crêpes étaient excellentes. Le dessert glacé aussi. Tout est toujours trop sucré mais une fois de temps en temps, c'est bon pour le moral. Le gros avantage c'est que nous n'avons pas du attendre pour nous faire installer et le parking est hyper pratique juste devant.

Don't get the milkshakes, they are not worth the money. Small size, watery and very sweet…read more Definitely not the go to place for milkshakes.

Long time fan of Laura Secord chocolate. They were forced to switch locations in Fairview, but are…read morestill close to where they had been since the mall opened. Staff are friendly, and the seasonal variety of chocolates is sure to please!