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    Costello paving

    1.9 (14 reviews)
    Closed 7:00 am - 7:00 pm

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    This should've had nice straight edges. He insisted on doing this job in the rain. The Bobcat they used had zero tread on its tires so traction was iffy at best. The pile of concrete is from the sidewalk I had them remove. Underneath the concrete is all of the dirt and sod removed for the path to the garage. It is important to note they were supposed to take away that whole pile. "Joe" told me he'd be back the following day to remove that, I objected to that as it was supposed to rain then too. I called him a day or two later asking about the plan to remove that pile, and asked that when they do come to please bring a crew to straighten up the edges. He said OK. I've been leaving him messages (he's no longer taking my calls) for a week now with zero responses. Lessons I've learned: 1. Don't pay him until the job is 100% complete. 2. They're not going to do anything that requires them to get down out of the Bobcat. There's just one guy doing the entire job. 3. Don't let him split the estimate into two invoices. (They were also going to asphalt my main driveway. Needless to say I won't be using them again, for anything) MY ADDRESS IS OWOSSO MICHIGAN, THE COSTELLO PAVING IS BASED IN DEWITT MICHIGAN

    WARNING! USE COSTELLO AT YOUR OWN RISK! WARNING! I detest writing reviews like this. It's a waste of my time, energy and completely avoidable! ...All Costello had to do was what was promised. DO NOT USE unless you enjoy, lies, shoddy work, a useless 10 year warranty, while being duped into comfort by responsiveness and attentiveness during the negotiating process...until the money changes hands! Then you're ghosted. Look at the pics and vids. I needed to repave my driveway (over 1/4 mile) with crushed asphalt. Joe Costello Paving from DeWitt, MI, returned my call and set up an appointment the next day. I was impressed. Three other companies did not respond or didn't show up for an estimate. My driveway had developed many pits, sink holes and depressions over the years that retained water that made the surface very bumpy and they were getting worse. Joe Costello arrived on time, we walked and measured the driveway, and I pointed out what needed to be repaired. He offered an unsolicited "senior discount" and another discount if I paid in cash. Unusual but not my concern. I explained in detail that the existing surface needed to be graded to repair the holes and depressions in the old surface and then install 3" of new HM crushed asphalt on top. We wanted it to be smooth and crowned so the water drains off the surface. He gave me every assurance that this would be done perfectly, and offered me a 10 year warranty as the contract was written. If I was not totally satisfied, he would return to correct any issue saying "The customer is always right"! He would repair even one surface anomaly. He was attentive, always responded to text questions or calls almost immediately, and showed up when he said he was going to be here. Work began to "grade" the driveway 11/27/23.  One unsupervised guy showed up with a Bobcat.  That's all the equipment I ever saw, besides this one employee who allegedly was a "foreman with him for 17 years."  By the time I got back about noon, he was already spreading the new asphalt with the Bobcat only, one bucket at a time, back and forth. I paid Joe the down payment. I was again assured that it will all be smoothed out and packed down with a 5,000 lb roller.  I never saw this roller or any other equipment. 11/28/23 he completed spreading out the new asphalt with the Bobcat.  Again I was assured it would be perfect.  On 11/29 they spread the oil substance on top in the late afternoon after we were in for the day...couldn't use the driveway for at least 6 hours. He was paid in full....my error!  When we finally inspected and drove the driveway on 11/30, we were shocked!  The same pits,  depressions, and holes were all there, in their original position.  They had NOT properly graded and repaired any of the holes and just dumped a new thin layer of asphalt on top.  So, all we got was a new layer of material dumped on top of the existing holes, without filling, repairing and compacting them first.  The driveway was uneven and rippled like a washboard.  So much for the Bobcat! I called immediately and sent a video and he said the material had to "work itself in" and he would call Wednesday morning and come out to discuss the issue.  No call by 11AM, so I called him and he said he would meet Thursday at 1030.  I agreed, he never showed up!  Countless texts, calls and emails followed for 2 weeks. NO RESPONSE!  To this day, NO RESPONSE!  We've been abandoned and ghosted. A useless 10 year warranty tops it all! I highly recommend you TAKE YOUR BUSINESS ELSEWHERE!! Here are links to videos: https://photos.google.com/photo/AF1QipP4BJH11jsu-Zi_hhb1zM29kX6ECanirsoqKmow https://photos.google.com/photo/AF1QipMZxJ-PUU64YtLGEFyOdP8pDFasAxvaV4HyDTJ5 https://photos.google.com/photo/AF1QipOi9xuErwNNrfKGIGtxehY_DciSTdXkBFYNQ8y https://photos.google.com/photo/AF1QipMjIIFqIKAlv-W_3dpVgBQSRjhMgvo3hqIsaMXx

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