Always a treat to shop at Costco. Team members dedicated to the customer. Good job Costco!

By far the best Costco I have ever been to! Erin, John Paul, Molly and Matt have helped me so much. I have received the absolute best customer service in my life. I had repeatedly failing laptops and I couldn't tell you how much all of these people helped me compared to other Costco's. I love Costco and generally have a wonderful experience at all of them, but this one truly is the best.Thank you thank you thank you! read more

This Costco was a great pit stop for us. First of all, they are in Oregon. They have self serve, and also full serve for their gas. As a ignorant Californian, I didn't look at what line I was in. It was surprising when the attendant came over and asked me for my credit card so that he could pump my gas. I told him I went in the wrong line. He told me I could do it myself if I wanted. I did it myself, but, it was nice to know that he could've pumped the gas for me. This Costco had stuff that we bought because it was cheaper than at another Costco. I didn't have my receipt but, the guy was able to look up my purchase history and choose the price that my wife demanded me to get back. Other Costco's will give you the lowest return price that you purchased it for, if you don't have the receipt. Matcha Hazelnuts. I've never them at any other Costco. I glad we purchased them here. They have just enough different things here to keep things interesting. Restrooms were clean like normal Costco's. We liked this location. It had a couple of fast food restaurants nearby. We might drop by again if our travels lead us here. read more

This Costco has the same basic items as any other Costco. Lots of inventory. Clean and things are organized neatly. I use this Costco, at least, once a month. The best thing is that this isn't nearly as crowded as other Costco's. You aren't waiting in mile long lines. It doesn't have some of the more interesting products I see other Costco's have but we don't have the volume, either. Service is always good. Value is why you go to Costco. Value and quality of products is the best part. read more

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This Costco cuts the front out of cases of wine for their displays, and they remove the cardboard dividers from the case. I buy a case of Acrobat from them, and pulling it off a stack of wine that is high, (I'm 6' tall), and 2-3 bottles want to fall out of the case over the front cut out, when I pulled it off the shelf, when I loaded it into the car, and when I unloaded at home. Also, I had an hour and 45 minute drive where the bottles clinked against each other the entire trip and drove me crazy! read more

Always busy with the parking lot packed. A good sign for a shopper like me. Bought a few essentials but note there is no pacific salmon. It's all Atlantic farmed. Yuck. read more

I love our Costco. The variety is awesome, the quality is top notch. And the people who work there are always helpful and friendly.

Understaffed in food court, overworks their few employees that work there, id rate it a zero if i could

Quality/Quantity - Check out all the local beers and wines!! I am so happy. Huge selection, bought a few more 4 packs, see picture. Another Costco with the garlic pepper seasoned drums in the rotisserie department, our local Costcos in CA and NV carry the ribs. Also had the clothing season change, great prices at this location. Atmosphere - Consistent. Tire center - advertising car sales here today. Service - Consistent. Price - Rarely check as they are almost always a good value, especially in the beer/wine department. Owner Comment - Congrats on your success with this location that opened here in 2010. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 IPO. 1993 Price Club and Costco merger. 1997 Rebrand all locations to Costco. 2020 105.5 million members. read more

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Free samples good customer service and good food court not much to say it's fast pay and it's were I get my eye vision

The Optimist Respect for Law Banquet (honoring the peace officers of Douglas County) was made more wonderful because of Costco's donation of three bunches of flowers that we were able to use to create lovely bouquets for the event. Thank you Costco! read more

I went to Costco in Roseburg today and only had 2 items in my basket, went up to the self service checkout with my card in my hand and there was a man there saying he needed to see my Costco card (after I showed it at the door and have to show the machine too) He grabbed it out of my hand and broke my card in half. He was such an asshole to me, like him yanking my card out of my hand was my fault. If this happens again I will quit going to Costco. Thanks for listening Mark Little read more

I'm from Long Beach California and seen this place do you have so nice. Perfect service perfectly cleanly store. Really nice place. Thank you. read more

Gas at Costco is almost always cheaper. Did you know that in Oregon you can't pump your own gas? You get just 2 choices - 87 or 91. That is right, no 89! Unlike the Costco's over here, this place had like 15 cars max in the parking lot and that's considered a normal day. If only Costco is like that here because stalking someone for a parking spot, navigating through the endless maze of people and their carts is sometimes unbearable. OK- it is ALWAYS unbearable. Friendly folks working... how can you not love Costco? read more

Costco - Wholesale Stores Near Me - Roseburg, Oregon

Shockingly not crowded at ALL for a Costco! Well stocked- we were able to breeze in and out in no time, and even grab some food on the way out. Fast service and pleasant workers as well read more

Costco - Wholesale Stores Near Me - Roseburg, Oregon

We went to this Costco twice while in Roseburg and it wasn't crazy busy, it was really nice. The store was clean, organized and staff was really friendly! read more

I will always love Costco for what I can buy. That being said even though I gave it a 5 star this Costco is an absolute nightmare. Roseburg and this area is mainly geriatrics who don't work. So you can't ever find a time to go when it's "slow" so that people are standing in the way of everything. Thats impossible. Doesn't matter if it's a Tuesday at 2pm or a weekday 5 min after they open. The elderly are outside waiting. I can't look at half the crap I need because people are always in the way. I don't get muffins the last 3 times I went because it was just groups of old people at the muffins. I wish this store was open until 10pm. There is just no way to get away from the elderly lurkers. Also the free samples are great but get it and eat it while walking. The free samples lady by the cheese blocks the cheese cause everyone stands there.......sometimes I just don't even go there it's such a mess. read more

Never go to this place, the two asshole who work in the optical department. Where extremely rude, and condescending. They should be fired for the way I was treated. I'm the customer I have rights. read more

Stopped here to get gas, the gas attendant was very unfriendly and seemed very uninterested in helping us by putting fuel in our vehicle. No greeting and no inquiry as to fuel preferences. The gas attendant just stood there with a blank look on his face. Of course we will return to use our account to purchase fuel, this type of experience hopefully will not be repeated. read more

I was in dire need of some food and I stopped at Costco for that delicious 1.50 hotdog! It was so amazing and satisfied my needs!!!

We stopped at this Costco on our road trip from Oregon to Northern California quite frankly for a restroom break, and gas. This store looks brand new and is very clean. If given the opportunity, I love to stop into Costco's in other regions to see what items they have which may be different from my local Costco. They were selling rain barrels (smart!) and they even had Beecher's Cheddar Cheese from Seattle in their Cheese case and it was so inexpensive compared to prices in So Cal, I couldn't believe it! Wished we were closer to home or I would have picked some up. The lady in the optical department was kind enough to adjust the screw in my sunglasses. read more

This Costco seems to have some of the friendliest employees around but that seems to be common with many of the people we've met from Oregon since moving from CA in 2010. This Costco is a smaller warehouse compared to others in larger markets. It has most everything you need and I like the local and Oregon based products they carry. It is missing a photo department but how often do we ever have photos printed anyway? Gotta love the rotisserie chicken! read more

Costco - Pre Opening 2010 - Wholesale Stores Near Me - Roseburg, Oregon

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This had to be one of the nicest Costco's I've been in. I actually was surprised that such a small town had one, but it showed. We were there on a Sunday afternoon and there were no lines in check out, the store was not crowded. I don't know if this is the norm but Oh my gosh it was wonderful. We noticed what a really nice selection of fresh fish they had and they did have some locally caught salmon. It had all the usual amenities that every Costco has, phot center, optometry, tires and the great priced snack bar. I wish the Costco where I lived was as nice as this one!! Kudos to you Roseburg Costco. read more

Sheryl Black and her Daughter Breana have used their position at Costco to manipulate the pharmacy files. when they don't like someone they have often changed the coverage in the computer. Sheryl is known for manipulating situations to her advantage. she has had people buy things on her discount then bring them back for larger refunds. its sad how employees can give a business such a bad name and use their employment to manipulate situations. I hope she finally gets investigated read more

The Roseburg, Oregon Costco store itself is generally fine. Although we've had a few run-ins with snotty return clerks. This particular review is only for Costco's association with AT&T/DirecTV, but I don't know where else to register my disgust. We bought our DirecTV service through this store in March 2015. (AT&T subsequently acquired DirecTV, but we were given no opportunity to terminate our 2-year contract no matter how much we hated AT&T.) The DirecTV and AT&T/DirecTV service itself hasn't been awful, although our previous experience with Dish Network was better, and cheaper to boot. The current problem arose when we decided to switch to Charter Cable because we simply couldn't do without high-speed Internet any longer. (Because AT&T/DirecTV can at best "bundle" you with AT&T or some other DSL provider, we were buying Internet service along with our Frontier landline phone service.) Frankly, I had a pretty good idea that we were in for trouble when the AT&T/DirecTV phone rep who took our cancellation order spent several minutes going over and over ... and over ... the potential severe penalties if we didn't meet strict deadlines for returning their equipment. So I wasn't completely shocked when, several weeks after we returned their equipment in a pre-paid box via USPS, we received a bill in the mail from DirecTV for $180 for "non-return" fees for their equipment. And, by the way, if we didn't pay it within some unspecified time frame, AT&T/DirecTV would simply charge our credit card they have on file. Long story short, it took my wife nearly an hour out of her busy day on a "chat" with someone named "Yennifer C." in some unspecified country (where English is most definitely NOT their first language) to get AT&T/DirecTV to reverse this bogus $180 charge. I don't know how common this kind of sleazy conduct is, but Costco should reevaluate its relationship with AT&T/DirecTV. It reflects poorly on what is otherwise the generally good opinion we hold of both Costco and of its Roseburg Warehouse. read more

Great store. Clean, well stocked, friendly employees. Our main source of everything we need!

It's as good of a Costco as any other I've been to. We do a lot of our shopping here because of (duh) the excellent prices on large amounts of household goods, as well as some grocery shopping. Also, free samples! Food court is typical, which isn't bad, but they don't have Mountain Dew. Let's take a moment of silence to reflect on that. Okay I'm depressed now. Anyway, it's Costco, and I love it. Don't forget that you need a $50 per year membership to shop here, which of course is absolutely worth it. read more

Oh boy, a Costco grand opening! Talk about free samples galore! It is just another Costco, however, building this Costco was 10 years in the making. Every city needs a Costco. Where else can one shop and have a free meal. PS, watch out for the RPD motorcycle cop with radar, monitoring traffic one exit before Costco. (Not a good way to welcome a new business RPD!) read more

The customer service in the store is fine from what I can tell but NEVER AND I DO MEAN NEVER BUY AN APPLIANCE FROM THEM!! Worst experience in my life and their supposed "concierge customer service" sucks! I bought a very expensive LG dishwasher and no one ever informed me that they would not be installing it even though the installation was included in the purchase price. It has been and still is sitting in the middle of my kitchen for over a week now and all through Christmas are you kidding me?? When I called them and after being on hold FOREVER they informed me that I should have read the small print ARE YOU KIDDING ME?? WOW IS ALL I HAVE TO SAY...ZERO RATING read more

Friendly and cheap, cheap and friendly. This Costco gas station is definitely better than remaining network nationwide.

Typical Costco, I guess. They all are pretty much the same. I've only used this one for the cheapest gas prices around. If you're a member, save on the fill up. read more

My favorite store ever. I have a family of five and this is by far the place to get my groceries and supplies. It has the best bang for my buck. I love the fact that everybody that works there seem so happy. They always have a smile on their face and they seem to genuinely enjoy working there. It makes it a lot more enjoyable for me as a customer. Plus I love the samples!! read more

Only been in the store twice before I decided it wasn't for me. 1st I refuse to pay a corporation for a privilege to shop there. 2nd, I refuse to pay a corporation to be treated like a criminal. If I'm in a hurry, I'm certainly not in a hurry to stand in a line for someone to check my reciept. Under the constitution, the 4th amendment says I'm allowed to be secure with my person, home and papers. That reciept is my paper once paid for. If they are worried about shoplifting, they can check outside the store. 4th I wrote on a comment and they censored me, because they want no bad press. Walmart started the same thing, but I refuse to show them and show them the Constitution instead. If you give up these little Rights, it soon becomes the norm, then the law. Store has good prices, but at what cost? read more

Very friendly with trained professionals. A very well run Costco. Both my wife and I were very happy with the Roseburg Costco. Our last Costco was in Southern New Jersey, and it was not nearlynad nice or run as well as the excellant onenin Roseburg. I would totally give 5-STARS , BUT Costco lets DIRECTV salespeople hit up customers for business, and this would be fine except the DIRECTV SALES are completely untrustworthy and lie to your face. HERE's an example- eveything the salesperson tells youis null & void when you sign a contract. That haslanguage like this: DIRECTV BILLING PRICING and FEES: DIRECTV pricing and fees are subject ti change at anytime, but this is not a reason for canceling without paying the EARLY TERMINATION FEE. [Translation:] Once you sign this you are stuck in a contract for 2 years, and DIRECTV can charge you as much as they like every month, and if you refuse you will be billed for every month of the contract unfilled (EARLY TERMINATION FEE), again at any rate they like with any other fees they want to pile on top. 《Super Short Translation》Forget what the sales guy promises- the DIRECTV contract is the equivalent of signing over a blank check to a company with an outstanfing reputation for over billing and a customer service that refuses almost any assistance, and always long wait times. DIRECTV's unbelievably bad customer service comes into play every month when younhave to fight to get bogus over chsrges dropped every month or just go along with their criminal unwarrented fees, while you are locked into a 2 year contract. The sales guy Carlos Gusman even promised us that as COSTCO customers we would receive special cusomer service and all of the customer service people we would work with are here in Oregon- (that would be great- the only problem is that Carlos piled on lie after lie after lie, so I was suspecting that un reality I would be in for long waits on.call to India, that would fail to fix the slew of monthly billing and quality issues. It is very disappointed that COSTCO would lend it's good reputation to allow DIRECTV. COSTCO should not be allowing DIRECTV to trick people their Faustian contracts at COSTCO. NO matter what the DIRECTV sales guy says all you have tondo is read this ine line written in very small print all over your contract (or any DIRECTV contract) because they All use this language: AMOUNTS ARE ESTIMATES ONLY & OTHER CHARGES WILL APPLY & ALL PROGRAMING AND PRICING IS SUBJECT TO CHANGE AT ANY TIME... this would all be OK if you were not trapped in a 2 year contract with no way out- no mattet what happens. read more

Love Costco. Anytime I have ever had an issue they went above and beyond to fix it . I love this store .

Familiar layout, with not an overabundance of annoying end-cap samplers. At least not when we went in. Nice dairy section, and a great beer selection (but hey, we're in Portland, already!). Hard wares as you walk in, grocery items on the opposite side of the store. Nice to have a Costco close. And, this is a good one with great customer service, and a good variety of products. read more

I went in to pick out a pair of glasses and was told that I would have to put on my mask when not trying on. Fine. I picked out several pairs and was trying on one after the other. One of the clerks came over to me and chastised me as if I were a child, informing me I MUST put on and then take back off my mask each time I tried on a different pair of glasses! Apparently, she thought power tripping me was more important than doing her actual job, which was selling me a $300 pair of glasses and a $100 eye exam. Not to mention touching my mask unnecessarily TWICE between trying on each pair of glasses, then touching the glasses, spreads way more germs than just trying on one pair after another without putting on and removing my mask between each try on. Her personal "rule" makes zero sense. This mask wearing "rule" gives people who never have had control over anything in their entire lives a chance to lord over people who are only trying to go about their business, spend several hundred dollars, and get their errands done. I will never consider buying a pair of glasses from Costco again, and I will advise anyone else against it as well. To top this all off, I am medically exempt from wearing a mask but Costco doesn't accept my exemption. read more

Hey, Hey!! Gunna make enemies here... This is the "Forgotten" Costco, but HEY!! I am a Twenty year, PLUS, Costco Member... I drive from Costco Gas to Costco Gas when travelling... Its a little hidden Gem here!! Reachable from/to Sacramento area if your smart and keep the foot off the pedal! I'm talking what being "Yelp" smart is about!!.. Check it out Bubbie, it's hidden, but it IS here!! I spend some extra money to show how I appreciate the facility here... For somereason, this Costco seems more intimate. More "friendly"! I'm sure the folks here would just love being left as their sleepy 'ol town selves... SORRY!!! Yer on our map Baby!! We love ya, but you are gunna have to put up with us.. I know, I know, virtually ALL the merchandise is the same at ALL Costcos. Not true. Their stock varies by Region. Just stop here at least and see if the smiling, happy people don't affect you and your attitude? I LOVE Roseburg and MAY move here!!! It's tween here and Ashland.... read more

Was driving through from Seattle to SF and stopped in here for some tax free shopping, dinner, and gas. Friendliest Costco I've ever been to hands down. Everybody was exceptionally nice. Almost to the point of creepy. The downside of this particular Costco is that they don't have all of the latest and greatest. I saw some products here that had already been cycled out of some other Costco in the big cities. No big though. read more

We had a tire blow out on a recent vacation. The tire department was absolutely amazing and performed a small miracle to help us out. They were the nicest, cheapest and quickest tire guys in town. They really helped us out of a huge jam and we are forever in their debt. Plus they were nice to our dog... how can you not love that! Highly recommend, and thanks guys!!!! read more