The new parking lot is wild. Take some Ativan before you attempt. The actual store is fine. read more

This has always been my go to Costco. Easy to manoeuvre and find what you need (generally). Although when it does get super busy, it can be crazy in there. Smaller parking lot as well so may take a while to get parking. read more

This is a pretty small Costco when compared to the other Costco in Burnaby along Willingdon. The parking lot is spilt into two sides and do drive very slowly when there as there are just too many people and cars. There is additional parking available in the tire center area. It is covered but it is also small. I will say it is much more convenient to get a spot in the outdoor area. The staff is helpful and friendly, especially at the tire center. It was very busy when I was there. It would be best to get an appointment to change/install your tires first even though the website said walk-ins are welcome. The tires I wanted were out of stock, and they would need to order that for me. I was given an appointment for a week later as I wanted a weekend. That was pretty good as I was expecting a much longer wait. Allocate at least 2 hours to change your tires as they could be backed up. It took about 1 hour and 40 minutes for my tires to be installed. Be patient and have a hot dog or two, and just browse the store while waiting. The only area I wish it could be better is the space for payment. It is a hot mess with only 2 major lines which would then fan out into smaller lines. A bit hard to maneuver with the shopping carts. The food area is also quite tiny. No indication of the cashier which will take order in person. It is within the 2 yellow lines. Look for that if you prefer to talk to someone and pay in cash. read more

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My husband and I bought a patio set from this warehouse recently and everyone we dealt with at the store was fantastic! I was very impressed with the level of customer service and will definitely shop there again. We dealt with 4 different employees and every one of them were friendly and helpful from getting the item set aside, paying for it and then arranging for a staff member to help load it on the truck. It seems hard to find good customer service now a days but these guys seem to know exactly how to treat their customers. read more