I recently visited Costa Café at 1 Tower Hill Terrace, London EC3N 4EE, and was extremely disappointed with the experience. While the staff member at the till was polite, other team members, including a colleague named Kadir and the team manager, Kalem, were unprofessional and discourteous. After ordering a coffee and a toastie and disposing of my rubbish appropriately, I sat down with my receipt clearly visible on the table. Despite this, I was asked to leave or justify my presence, while other customers--who appeared to be white and had no visible proof of purchase--were not approached at all. As an Asian individual, I felt targeted and discriminated against, which left me feeling deeply uncomfortable and unwelcome. The café was not busy at the time, and I was simply attending a meeting on my laptop after making a purchase. This experience has been disheartening and disappointing, and I will not be returning to this location again. read more