This place is awesome; you cannot go wrong here. All of the girls are courteous, professional and know their stuff. The staff is also timely, friendly and will work to your needs, they are obviously trained very well. They are there when needed. Most companies just tote the company line, grab your business and then nothing. This company is NOT that way as they are true professionals across the board. I can call anytime and someone there to answer my every question and provide information beyond with great effort. I would NOT go anywhere else. Have done the homework and found this company to be very reputable. No bitter experiences here. Those who have no one to blame but themselves; however they point the finger at others. This company I highly recommend. read more

Lady ask must be driving license I don't have one just California id because I'm driving boat I decided give her bitch zero rate

Absolutely crazy went in here thinking it would be the cheapest option when it really was the most expensive. Got quoted HUNDREDS more then AAA, State Farm AND Geico. Went with AAA, got better coverage, AND a cheaper payment literally an hour later. For anybody thinking of going with these guys, do your research before you get bamboozled lol read more

Darrell has the greatest customer service! He is very prompt and gets things done fast. He made the insurance buying process so easy and fast. He got all my documents to me in a timely matter so I was able to get my new car off the lot fast. I recommend Darrel to anyone who needs to get insurance. He will find the right price for you! read more

Excellent customer service. Darrell was great. He provided quick, efficient service and gave me all the details I needed to open up a new car insurance policy. I would recommend this office and his service to all. read more

walking in there's a representative sitting at her desk. She's says she's unable to help me due to her just "training" She then stated that her co worker who is able to help ran to the bank and she will be back shortly....thirty minutes & waiting....and waiting......I just have a quick question and wanting to pay a bill then I'd be on my way but NOPE. *UPDATE 1:45 minutes later* Canceled policy all together. So done. Do not spend hard earned money here read more

Cost-U-Less Insurance - No one to help. Just a trainee. - Auto Insurance Near Me - Fairfield, California

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I strongly recommend Cost U Less of Fairfield.. If you're looking for insurance, go see Lupita. She was very professional, polite, and patient with all my questions. Her knowledge made me feel very comfortable with switching over. Thank you! read more

Wendy did a great job at customer service was kind and friendly definitely will go again

Guadalupe was very helpful and professional when getting insurance for my mustang . Great service I would highly recommend any of my family members & friends to her office read more

They are They are very friendly, they really help you find the best for you and your comfort, the agents who take care of you make you feel really comfortable, I recommend them 100% read more

Lupita was friendly on the phone and gave me good quotes for insurance. She was patient and answered all my questions for my insurance since I got a DUI. read more

Last minute phone call saved my night! While most places were closed, the office in Fairfield was the last standing and ready to provide me with some great costumer service. Lupita is the manager there and she was able to assist me with my last minute insurance needs. I highly recommend Lupita if you're looking to get the best insurance for your car. Thank you! read more

DONT COME HERE! Go to Vallejo or Richmond. Came here a hour after they opened just to change something thst will take 10 min & waited a hour to be helped. There used to be more workers but they must be under new management. I don't understand why they don't have more than 1 employee. I honestly should have stopped in Vallejo. read more

Went in desperate for car insurance for two of my cars and My agent Angel was so helpful! She broke down car insurance to me better then anyone ever has and I now have a great policy on both of my vehicles. Thank you so much Angel! We appreciate your help read more

I spoke with Jarrett on the phone and he was so friendly and very helpful to get my policy started! It was a very quick service. Thank you! :) read more

I came in and spoke to Amaris . She was kind and helped us in what we needed. If you are looking for good prices in insurance definitely check this place out ! Satisfied with my visit. read more

Today I had a visit with Edwin at Cost-U-Less! I would definitely recommend you to speak with him, he's super friendly and very informative. I'd definitely refer you to him if you would like to save time and money . So please stop by and talk to Edwin if you need a car insurance. He strikes me as a super star , he definitely with dealing people. Don't worry if you speak Spanish he's got that covered as well! Stay awesome bro. read more

Both me and my boyfriend got our car insurance from here! Anay was the lady who helped us out. She was super nice and she helped us find a great deal. I would definitely recommend coming to this location and making an appointment with Anay! read more

Terrible place don't go they give u the national general insurance and they won't even help me fix my car they just try the hardest not to help you fix ur crashed car when I was in an accident they wouldn't help me pay even when I had full coverage they still didn't want to help I would never recommend this place to anyone knowing that they won't even try to help now I'm like so what was the point in paying for it this whole time if they won't help you when you finally need them!!!!!!! read more

I would recommend this place they find u the lowest prices around and the staff is very friendly and helpful. They answered any questions I had to help me save money. That being said, many other companies try to get the most out of you while this place is trying to help you save which a lot of places lack. read more

Ladies were Very helpful got me roadside assistance and a great discount I'm very now enjoying being a insured driver

I used to go to cost u less in vacaville to see Jessica and when she moved to the Fairfield office I made sure to go see her there. Even if it's a little farther I don't mind the drive because She always takes care of me and makes sure my questions are always answered. If you go in the Fairfield Cost U Less ask for her. She'll definitely help you out. Very satisfied!!! read more

Great friendly service wonderful people. They were very helpful and able to find me good insurance at a reasonable cost

Today I went in to go pay my insurance and when I got inside I was kindly greeted at the door with smilies and good customer service as I payed me and Hannah Cortez talked and she had great people skills and really worked with me in my situation to find the best solution I was also helped by both Jessica's in the office as well as a team they are doing a phenomenal job in keeping good customer service like how it should be with insurance companies read more

High prices, don't fall for $15 a month, go with Geico. The girls were rude when you ask about their high broker fees.

They try to build trust and get you off your guard. They will try to charge you a lot but will drop the price if you try to leave. They will never give you their best price. Get a quote n shop around. You will benefit that way! Can't trust someone if the try to rip u off then lower the price. I got lower price and better service elsewhere without being taken advantage of.they gave me the lowest price they can n that was it. People I can trust. Know what I mean. read more

I really think cost u less is a reliable insurence company i really felt comfortable and confident dealen with tha 2 lady employes that helpd me get my insurence on and rolling keep up tha good work cost u less, thanks read more

Was dreading having to shop for insurance, had heard about cost-u-less on radio thought I would make it my first stop on my list to get quotes. When I got there there were two people ahead of me, and I noticed there was only one person there, I was greeted as soon as I walked in the door with a very warm and friend smile and tone. I sat down a began to wait my turn. The gentlemen that was working was really doing everything in his power to finish and get to all his costumers as soon as possible, finally it was my turn. And man I blew it, I came totally unprepared with none of the vital information needed, I thought to myself man I'm wasting this guys time. That was not the case, "Edwin" still treated me like I really mattered. And he gave me my quote. I was shocked to fined out that that I would be able to insure all my cars for a much better rate than what I had. I was very thankful. Edwin displayed next level professionalism and customer service all the while making sure I was being taken care of while checking in with his other guests waiting there turn to be helped. It's not everyday you see someone working shift into that extra gear needed to complete the job. With satisfaction. "Thank you Edwin" read more

Me & my husband both have insurance here for our cars & we are very happy with our experience at cost u less. I've talked to Angelica every time I come in & she is always so helpful & went over every detail of my coverage to make sure I knew exactly what I was getting. I always recommend cost u less to anyone looking for an affordable place to get insurance. If you come here make sure you ask for Angelica! read more