I don't know what these other reviewers are talking about. New Outlooks has always done well by me-…read moreI have been going there for 5 years or so and haven't been disappointed. I think like most other things, some of the burden lies with the customer. Are you being honest about what treatments or chemicals you may or have added to your hair before your visit? Are you clearly communicating what you want and carefully listening to the stylist? Do you have realistic expectations? Also, like all good salons, if you're not happy they will rectify the error or issue. Case in point- I had an updo that I wasn't thrilled with- said something, and they re-did it no problem. The ladies there are super nice, they ARE trained and they DO continue their training. Give New Outlooks a try, I think you'll be pleased!

Amazing! As a prior employee I must say Carol is extremely dedicated to her clients but equally as…read morededicated to her staff too! She take pride in bettering each and everyone! I had the pleasure of working with carol for 6 years !! You often find in the hair industry self driven selfish people who only have their personal interests in mind but that is not the case for Carol or anyone who works there. The benefit of this is that the clients are given an environment that is solely focused on them and giving them the ultimate experience from every direction. So if your looking for a new salon be sure to check out new outlooks obviously their doing something right considering she's been in business since the early 80's and continues to grow year after year!! I truly miss working with everyone but I'm so thankful for all the amazing years I was able to be apart of this amazing family!!!

I haven't gotten a hair cut for a long time... more than a year.. just moving to the area I wasn't…read moresure where to go. I wanted someplace nice and cute but not too fancy. I picked the right place! Lauren made my first experience awesome. My hair is looking healthy and ever.. don't even get me started on my eyebrows. You will not go wrong going to this super cute salon! So thank you Lauren. You will forever be my go to hair gal. Perry.

From the owner: A Paul Mitchell Focus hair salon specializing in color, cutting, and formal styling.read more

Laura is a very professional stylest, the salon is clean, and bright, she has been taking care of…read moremy whole family for years and would follow her anywhere. It's definetly a great experience, When we leave L.A Styles we are allways extremly pleased and VERY Happy with our visit. I DO recomend L.A Styles and Laura to everyone i see, it's great to have a friendly and funny stylest enjoying her job while she takes care of you!!

I made an appointment online and I got a confirmation. Went to the location and it was an empty…read morehouse. Then noticed they had TWO addresses, so I went to the second one and that was a building for rent. I called TWO different numbers with no answer and left a Facebook message and email, again no answer. Waste of my time and energy. I gave up and went somewhere else.

Denise at the Total You is amazing. I go to her for a simple cut or highlights, and she did my…read morewedding up-do in August. I have convinced two other family members to go to her, and I always suggest her to her friends. She is a genuinely kind person, as well as a fabulous stylist. The salon itself is beautiful, and Denise and her husband Mike did all the work themselves. I could not recommend the salon or Denise more!

Great experience! I am very happy with my stylist Raven. she knew exactly what I wanted and let me…read moreconsult first. I wasn't rushed in and out. She really took the time to listen. I will be going back for sure!

Lisi is such a sweet woman who is also so good at what she does!! I came to Lisi with the idea to…read moredye my hair dark and chop it shorter than I ever have. She executed it absolutely perfectly and gave me the exact look I was going for!! I highly recommend her!

wow!!! brianne is amazing. i have lived in manhattan for years now and have tried a lot of the well…read moreknown & reputable salons there and they simply don't compare to what brianne can do (and they're way pricier!!). i don't know if i've ever been this excited about a cut & color, i'm really amazed and i feel like a new person. brianne is someone you can really trust to know what you want and make you feel great about your hair. i want to find time to come up from school in nyc to keep getting my hair done with her, who knew that leominster has better hair stylists than the big apple!! i couldn't have had a better experience and i couldn't recommend her more. 100/10 i'm a natural brunette and had some sad & faded highlights when i came in. my hair is completely rejuvenated and has such a beautiful color despite its state before. it looks so natural! brianne is a master colorist for sure!!

I would not recommend Kerri F.as your hairdresser. When I took my daughter to get her hair cut,…read moreKerri F. was impatient with my daughter, by abruptly putting her head down and telling her to stay still in a harsh tone. Kerri F. was not friendly towards my daughter and treated my daughter as a nuisance and not as a guest or even a customer. When my daughter and I drove away from the salon in my car, my daughter burst into tears. It was the worst hairdressing experience for my daughter, ever.