Roots is the only salon in Cortland I trust. The team is so kind and professional and really treat…read moreyou while you're there! I've only had my hair done personally by McKenzie, but recommend the whole team!

The soul sisters of hair stylists! I look forward to every moment from walking through their door…read moreuntil the final reveal of their hard work. Desarae is not only an absolutely stellar artist but one of my favorite people to sit back and chat with while having a mimosa in hand. She makes you feel beautiful, valued, and empowered for your entire visit. It's very clear that she, Steph, and Kenzie have successfully cultivated a fabulous and fun environment while tailoring their services to each individual client. I moved to VA for a brief 6 months pre-pandemic and still came home for Des to do my hair. I am never disappointed with her beautiful color expertise and she even taught me how to style it at home! I would recommend them a thousand times over! Literally RUN, don't walk and get yourself to Roots for these beautiful ladies and their amazing skills.

i see vickie, and it's always a good vibe, friendly service, and she never fails to make me feel…read morelike a million bucks when i leave!

Vicki treats every customer like family. A perfectionist that will take the time for any customers…read moreneeds. I have gotten haircuts from a variety of barbers and hair salons around the world. Vicki's is still the best.

I'm a firm believer in trying most things twice, in case the first experience is a fluke. However,…read moreafter three visits for three different services (1 keratin, 1 trim, and 1 blowout+ trim) it's now entirely evident to me that Color Me Red is not worth hours of sitting in a chair. I got my first ever keratin treatment by Stylist Potter before an event out of state. By the time I washed my hair, four days later, my hair was almost as curly as it was before the treatment. I called CMR later that day and was able to connect with the stylist, who said she was busy and would call me back. Two days went by before I decided to check-in again. I explained that I was out of town for a month and wasn't expecting a refund or any magic cure. I was also willing to send before and after pictures to clarify exactly how curly my hair was almost immediately after the treatment. Rather, i explained, I called because wanted to see what products I could use (other than the shampoo and conditioner I was up-sold) to preserve my treatment. During this second call I was again met with "I have your number and I will call you back..." That call never came. A $360 expense should have lasted longer than a week. At the very least, some follow-through with customer contact should have been made. Was it inexperience? Or was the stylist uneducated about the product? For reference, I went to a stylist at Transformations in Ithaca who listened to my CMR experience, and understood what procedural error was made based on my description of how the CMR stylist did the treatment. As of today, I've never had any other Keratin treatment last less than 11 months. In other visits to Color Me Red for a "trim" and one blowout with a trim I walked in with shoulder length hair and walked out with a bob I never asked for. I probably should have said something in the moment, but there's always that bit of anxiety as a woman of color especially in a yt salon. During both visits I was told it would be just an inch, yet once I was spun around to look in the mirror I saw a trim of 4 inches or more. It was never brought to my attention that I would need such an extensive cut, especially when I regularly get trims, so my ends aren't split. It's disappointing to feel like someone is entitled to doing whatever they think looks good versus listening to a customers preference for a short trim. Rating 1 star because the stylists are decently friendly... although one does love to rant a little too much about how her adult daughter hates making friends with other women?? Tldr; Color Me Red is not worth your money. There are better high-end salons that have stylists who are actually knowledgeable.

Best pedicure I have ever received. Deede loves what she does and it shows. She really takes the…read moretime and gives you her full attention. All of the stylists are terrific and friendly. The salon is inviting and relaxing. Definitely a five star experience.

I asked for just the tips to be trimmed off because it has literally taken me years to get my hair…read moreto the length it was because it grows slow and instead the stylist I had felt the need to cut off at least 5 inches without my consent. I am completely broken hearted and will never be going back. it's just cruel.

Got eyes brows done never seen a shittier job in my LIFE absolutely ridiculous there way thinner…read morethan I wanted patchy and there's left over wax residue