What can I say? The only reason I come here is because there are a few products that I must get…read morefrom THIS particular vender. If I had my choice I would not come here. I added a star because customer service only resides in the older gentleman behind the counter and a select few of the girls, but more often than not, I walk out of there wishing Salon Centric (formally Maly's) would just carry everything I need. My last visit I walked in and got a hello (not a bad start) and I proceeded to my destination to get my product. When I approached the counter the girls were talking. Instead of addressing me, the one talking decided to finish the bit she was saying. She then asked me if I was ready (sarcasm flashing in my mind). After my yes, they began talking again in code switch (Spanglish) the entire time I was being rung up. I am so glad that a little customer didn't stand in the way of their conversation.

One of my favorite stores to go to! I'm an esthetician but I go here for hair products. I reallly…read morewish I could remember the name of the woman who helped me (I'll pick it up next time), but she was SO helpful. She helped me pick out blue shampoo and conditioner to cancel the brass in my brown hair. She even recommended a kit that could save me a few bucks :) thanks again for all the help! You made this a very welcoming and educational experience!

As we all understand, Sephora is a great place to get your lotion, exfoliate, soap, and all that…read morekind of stuff. Located right on the corner of Crenshaw and PCH, this location is very easy to find. Once inside, you'll discover that this business has all of the stuff that Sephora is known for. It's a fairly large location, that's fully stocked. Sephora is one of those businesses that you can really take some time inside, seeking to find that new lotion or whatever that can really help reshape the overall texture and/or beauty of your face and other body parts. This shop is fully stocked. So, you can really find what you need. Plus, if you know where what you're looking for is located, you can walk right in, grab it, pay for it, and head out the door. The staff here are all fairly nice. As is the case with all Sephora, they tend to be a little heavy on the sales. Meaning, they come up to, and the only reason they really want to talk to you is to get their commission moving upwards. But, that's just the nature of this business. Can't hate on that. Overall, this store is very well organized. It's very clean. And, it's easy to find what you're looking for. Plus, once you grab what you need, paying for it it's very easy at the cash register in the back. In terms of parking, this Sephora is located at the edge of a strip mall. Meaning, there's a lot of parking. This being said, this parking lot can become a real mess. In fact, it's one of the parking lots that I really dislike driving into, unless I really need to. This isn't any criticism of the store, this is just something you need to keep in mind. Particularly during peak hours, this parking lot can become a gridlocked mess. FYI. Overall, if you're looking for what's Sephora offers, does a great place to get it.

Hispanic Employee as Shallow Hal, so ugly on the inside. I literally went to buy a gift card,…read morepretty much giving them free money, since my lady will easily lose it. Approached this employee with a simple question, she turned around with a literal RBF and acted like she was bothered. Tons of negative energy, not today hun, I'll go to Del Amo instead...

Outstanding Service and Professionalism…read more I recently found myself in a very difficult situation when my local distributor stopped carrying a product I desperately needed--Oliga, my go-to color line. With a fully booked schedule and no time to reformulate every client's color with a new product, I was feeling pretty overwhelmed. Then I heard that Bassett had just opened and might carry Oliga, so I gave them a call. A very kind gentleman named Benji answered the phone, and I explained my situation. I was so relieved to hear that they indeed carried Oliga. Since Bassett only sells to licensed professionals, Benji explained everything I needed to do to open an account. He even went the extra mile by taking my order over the phone to ensure a quick and easy transaction when I stopped by. When I arrived, Benji helped me open a professional account and processed my order quickly. His professionalism and empathy truly helped alleviate the stress I was under, and I couldn't be more grateful. The whole team at Bassett is top-notch. Just a heads-up for other licensed professionals: Bassett only sells to licensed hairdressers, and they won't let you browse our purchase without registering first. So, don't forget to bring your license! Thank you again to Benji and the entire Bassett team for your excellent service!

The only place that carry's the products I'm looking for. Staff is very friendly and…read moreknowledgeable. Store is very organized.

If I could give zero stars I would. Days ago when I…read morepurchased redken shades EQ, by mistake I got a mans color (they look alike) and after paying for all of my products I noticed my mistake. The lady who got my payment said "don't worry just bring it back with the receipt and we will exchange that for you". Well, here I am trying to exchange the product that SHE MENTIONED SHE WOULD IF I HAD A RECEIPT but looks like the lady changed her mind about it. It was in my car for days - school drop off and pick ups got me and I could come earlier. What a disappointment. She said the bottle looks used - but she sees that the liquid was not used?! Make that make sense. I'm attaching a picture of the product and the receipt so you can see what I am talking about. DO NOT COME TO THIS STORE. Zero respect for their customers. Poor management. Bad communication.

I came in today 12-28 with my mother, looking for activator for highlights, but we ended up having…read moreto get developer instead because our original brand and didn't have it. The cashier who helped my mom was very friendly, kind, and helpful. We've been coming here for quite some time but today was a better experience than the last couple times.. We actually came from Gardena cosmoprof bc the employee was so rude we wanted to take our business elsewhere! Thank you to the friendly cashier for helping us w our developer and purple shampoo!!!

I'm new to the area and when I walked into this particular…read moreSephora at Del Ammo Mall I was not greeted by anyone, not even the three people who stood at the door. I went on to try to find the product that I was there to buy and was told they do not carry it at this location. She pointed me in the direction of Mauricio and he was somewhat rude, looked the product up online and said they did not carry it. That was it. I left and went on their site myself and there it was. I bought it and that was that. Normally Sephora impresses me by their assistance and welcoming attitudes. Do better Del Ammo Mall location.

Today, I went to the Mac store with my friend, and we were helped by Silvia. She was absolutely…read morewonderful from the moment we walked in. Silvia was so warm, approachable, and genuinely kind it immediately made the whole experience feel welcoming. She took the time to really listen to what I was looking for and gave thoughtful recommendations, especially when it came to brushes. Not only did she suggest products that suited my needs, but made her advice feel personal and tailored. What stood out most was how patient and caring she was throughout the interaction. She didn't rush us at all and made sure we felt comfortable asking questions. It's rare to meet someone in retail who brings such a genuine, friendly energy, and Silvia really went above and beyond. I left the store not only with products I'm excited to use but also with such a positive impression of her kindness and professionalism. As a person who works in customer service I appreciate her services. I will be returning soon!

David the manager was so helpful and friendly. He was great in helping me select a lipstick and…read morefoundation. What a wonderful employee and person. He is the reason I will return again

I had a full face makeover by Sylvia and she's not only an absolute gem of a human, but her makeup…read moreskills are a 10/10. She knew exactly what I wanted and over delivered. I would recommend her to absolutely anyone and everyone who has a special event or just needs help with product. Make sure you book your appointment online in advance.

OK my little darlings....I love to shop! Who doesn't really? But, there are things going on out…read morethere that I think folks should know about this Macy's at Del Amo. My neice happened to work for this famous department store this passed Christmas and wow! First of all let's talk the merchandise..with the exception of some very nice stuff like say Hugo Boss mens coat or...a DKNY bag from the ladies department most everything else in the entire store is no better than ANY of the same clothes you can buy in places like "The Alley" in downtown LA fresh from the newly arrived shipping containers from China and in fact..most of the time are the exact same items. From kitchenware to clothes a large percentage of the items sold at Macy's are not as "special" as advertised and are instead just the same as bought downtoan with the only difference being PRICE! Let me explain further..Macy's will purchase a contaoner full of items like womens dresses or towels and robes or whatever...and they will pay penies on the dollar for these items so, a single dress that cost $1 to say...$5 each for Macy's will hit the floors of the over 500 stores worldwide with a hope to get say..$25 a dress so, they put them on the floor for sale at $75 and then say hang a sign saying they are "On Special" and are "20% or 30% OFF" and THEN...will hang yet ANOTHER tag that says, "Get an additional 5, 10 or 20% OFF with a Macy's Card" so ultimately, you end up paying what they wanted you to and made you feel like you were getting some kind of "deal" and that Macy's is so nice making things so affordabke for people when they are just selling stuff and do not care about anything but bottom line. Now, onto how admin treats staff working there...and don't get me wrong my neice is young and so it doesn't take much to make her feel like life is harder for her than anyone else but, most of what goes on at Macy's is "normal" work attitudes and ethics like "take your breaks" and wear certain presentable clothing but, my neice said that once you are hired you are absolutely HOUNDED by the managers to get people to sign up for a Macy's Credit Card. She said they have little pump-up meetings in the mornings before opening and try to get people to get pumped-up about making sure they try and get every single customer to sign up for a card and then they visit every station and every worker and tell them again individually how important it is and to make sure to do it. She said they offer little cash bonuses of $3 and $10 when getting people to sign up and make it seem like it's a lot of money which my neice is NEVER worth the time or effort. My neice also said that they hire people for the holiday season and put the through a quick training and then send them on to the floors knowing almost nothing about anything and expect them to help people find things in the store or how much something is and don't know what to say. Lastly, my neice said that there exists on the 4th floor of the wpmens building there is a place called Last Chance and it is like an entire floor of Macy's merchandise that is set up like ROSS and is all discounted! She said she doesn't know why Macy's does not list it on their website or advertise for it or ever talk about it and a lot of people she asked said they knew it was there! So..if you do end up at Macy's for something...do yourself a favor and check out that 4th floor and at least pick up some bargaains there!

GEORGE!! Absolute…read moreangel on earth and so beyond helpful. Five stars is simply not enough. If you need help finding what's best for you, He takes his time and is just the sweetest thing. I found the best products for my skin type and stepped out the comfort zone a bit. George you were absolutely phenomenal and I cannot thank you enough! Will absolutely be back because of you + the other two girls there were total sweethearts as well.

My mom was prescribed Rosuvastatin, but the pharmacy dispensed the wrong medication. She…read moreunknowingly took it for a month, her health worsened, and when she ran out early the pharmacy refused a refill. We later discovered the mistake on the bottle label, but we never received an apology.

Nicest people. They care about their customers and go to great lengths to make sure they have the…read morecorrect items.