1. Cosmic Plant

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New Braunfels, TX

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Cosmic Plant

4.4 (5 reviews)
Open • 10:00 am - 6:00 pm

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26 days ago

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2 years ago

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The Plant Haus - Trees

The Plant Haus

(50 reviews)

$$

Great selection but everyone in the store was super knowledgeable and helpful even though it was…read moreabsolutely pouring outside. Great service.

I had previously had a very positive experience with The Plant Haus. Earlier this year, I happened…read moreto stop in and found several plants I wanted to purchase. I didn't even know there was a sale going on until I got to the register to check out and learned that much of the store was 50% off. I got some really good deals, really enjoyed the store, and had planned on continuing to shop there. Today I called simply to ask where I could find information about upcoming sales so I wouldn't miss another one. The man I spoke with told me that he was the person who makes the decisions about sales and insisted that they had never had a 50% off sale. When I explained that I had personally shopped there during one earlier this year, the conversation became extremely unpleasant. He raised his voice at me and called me a liar. I wasn't calling to complain, ask for a discount, or argue about a price. I was literally calling because I liked the store and wanted to know how to keep up with their future sales. Being disagreed with is one thing, but being yelled at and called a liar by someone representing a business is completely unacceptable customer service. I ended the call by telling him I would not be returning. It's especially disappointing because, until this phone call, I genuinely liked this store and would have continued being a customer.

Inevitable Homegrown - Prices and inventory

Inevitable Homegrown

(14 reviews)

While the selection of natives was very impressive and the prices hard to beat, we didn't have the…read morebest time when we stopped by regarding the level of customer service we received. As a first-time customer, we had no means of knowing that the outdoor plants shouldn't be brought inside for purchase. There was no clear signage or anything on the door that would help guide us to where we needed to go or the process to check out. We didn't appreciate how snappy Angie got with us when we made the mistake of bringing the items indoors for purchase. I had also grabbed a few items that were reserved for other customers (again no clear signage or roping was used to differentiate the areas where reserved items and up for sale items were). Again, we got a bit of a scolding from the owner because of this honest mistake. I believe with more clear signage and directions for new customers, a lot of this confusion can be avoided to help make it a better shopping experience for all. Ultimately though sales is not only about what you have to sell, but how you sell it.

This nursery is really cool. As someone else mentioned, there are a lot more plants available than…read moreit appears when you pull up. I love that you're able to place an order online and go pick it up when they're open. When I went to get my order, the owner said she didn't love the look of a couple four inch starter plants I'd ordered so she sized them up to gallons for the same price, which I think is excellent customer service. I do think some of the instructions might be overwhelming/confusing to someone if it's busy or you're in a hurry and just skim over them, but I get why they have their process and it probably helps with efficiency, avoiding damage/contamination, and keeping costs to a minimum, which benefits the customer because their prices are phenomenal. I will happily follow some hand written directions when the result is I can fill my entire garden bed for less than a hundred dollars, yes please. I love the selection of native plants. I love supporting a local business vs a big box store. I love that the owners are knowledgeable and obviously care deeply about what they do. Def worth checking out soon! Fall is the best time for planting!

Scoops & Roots - Marshmallow ube ice cream and blackberry goat cheese ice cream

Scoops & Roots

(10 reviews)

Yum, blueberry icecream a must try. Amazing staff…read more Clean, cool local spot. A must stop for a girls day, kids day, shop for plants, and cool dowm with icecream. Such a cool idea! Support local !!!!!

I was driving from the Alpine Coaster in New Braunfels and needed a cool treat to relax after being…read moreout in the elements. I stopped by here hoping that I could snag a vegan ice cream. I checked the Google reviews to make sure that they have options for me before I arrived which they said that they did. Located off of a busy highway/street with plenty of parking on a white gravel path, I found Scoops and Roots. I wasn't immediately greeted upon entering which I thought was a red flag, but I continued to walk inside as I was craving vanilla ice cream. I searched the options high and low looking for anything that was marked, "dairy-free" or "vegan", everything sounded absolutely delicious with the unique flavors that they had to offer, however, I was deeply disappointed when I didn't find anything that caught my eye. I asked and the chick behind the counter suggested a chocolate ice cream that was the only vegan option outside of the non-creamed items. I was double disappointed because chocolate is my least favorite flavor. I wasn't expecting this restaurant to be all vegan, but at least some cream options. I ordered the chocolate. It was okay at best. I sat towards the back of the restaurant near the plants. There was a guy who kept walking around the vicinity that I was sitting which made me feel as if I was being studied. He spoke very loudly towards another person. I think he introduced himself as the owner. The plants were beautiful to look at, however, I thought that the pricing was outrageously expensive. I am a gardener and a former houseplant parent (before it was popular) and thought that the pricing of the plants was unreasonable. The owner sparked up a conversation with me and was telling me about how to care for plants. I had told him that I know how to care for plants to keep them alive as I used to work at a garden nursery and previously owned that said plant when I was in college. He continued to tell me about plant care. Even the gardening supplies were pretty pricey. It was a chill vibe, but I won't be back considering they don't have more dairy-free flavors outside of chocolate ice cream.

Cosmic Plant - gardening - Updated October 2026

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