The worst customer service we have ever experienced. Had taken machine in for repair that took 4…read moredays longer than promised, then after two days would not cut thread. Called back to see if they could look at it but had to make an appointment. Drove all the way across town that day and they had forgot our appointment. They wouldnt even take 5 min to see if it was something simple. The owner walked right buy us knowing we purchased several new machines there and told us they we to busy. Drove back to Husker sew, walked in and they looked at it and repaired it in 5 min. Will Never go back or recommend this business

My go-to fabric store. Always something new. Great clubs, knowledgeable staff. They work on and…read moretrade most machines. When I run into issues, there can figure out what is wrong. Be aware-- They service & repair sewing machines in area schools & other fabric stores in the region. Don't count on a quick turn around, unless you know what you what the simple issue is. Wait for the phone call. When you're good, everyone wants you.

Biggest quilt and fabric shop I have seen! Really well…read morepresented and well organized! Very helpful and pleasant staff! Plenty of great fabric and thread options! Clean, neat, and colorful! Great quilt and fabric shop! Focusing on Janome and HandiQuilter.

It's a fabulous fabric store, quilt shop. Lots of fabrics, including wide backs. Patterns, notions,…read moremachines, classes. Machine cleaning and repair too - they are very knowledgeable and did a wonderful job on my long arm APQS. You can order online too! I have ordered online and picked up - it was an easy transaction.

This is by far one of the best fabric stores I've been to in the Omaha Metro area. It has two large…read morerooms full of fabric, decor and finished projects (great for ideas). The staff is amazing, especially Terri. She was very sweet and knew where everything was. She kept giving us plenty of ideas to go with the schemes we wanted. It was almost like shopping with my auntie. I can wait to go back!!

I have gone on here with my sister. We are willing to drive from Omaha to Fremont. The staff are…read morevery helpful and friendly.

I started shopping at the Quilt Basket as a new quilter. I have received so much help from the…read morestaff. They help pick out fabrics and give tips to have success making your projects. They have a great selection of fabrics, machine embroidery patterns and kits, plus lots of sewing accessories. They also have classes. I have had quilts long arm quilted by them as well. I love going to this shop. I live 50 minutes from York. It is certainly worth the drive!

Love coming Herr. Toms of fabric patterns and always great ideas. The staff is always helpful. You…read morecan sign up for various classes. Love finishing projects here. End of the month there is always 30% off selected bolts of fabric. Great staff, always helpful and cheery!!!

Love the machines the business, Sew Creative , is great! But super busy. They service & repair…read moreall makes , the area schools, t machines from fabric stores in the region. The are good but busy. Don't assume it will be ready in a day or 2 unless it's super simple. Wait for the call. Love the technicians.

I've worked with them for several years now....starting with repairs and cleaning on my existing…read moremachines. Since then I've purchased an embroidery machine and now a new serger. I could purchase them online or a big box store, but they've been great with suggestions and ideas. they have great thread selections. With the closing of the national chains, options are greatly reduced. They help fill the void.

Extremely bad experience using their mobile site to purchase repair parts. I was not adequately…read moreinformed of the products being in backorder status (my order triggered backorder status). You cannot cancel backordered orders for refund, you will only get credit. I attempted to cancel the backordered order within 24hours and had no exception or even consideration. I would not recommend using this store for replacement parts. Consider other sewing machine part stores if you want a better customer experience and reasonable cancellation/refund policies. When attempting to work with their team to resolve the issue, they not only were unwilling to understand my situation, but also just blamed me for not paying attention that the products were on backorder status, even though their website barely gives noticeable notice/warning, especially considering their policy on backordered orders.

I live 55 miles from this shop, so I make plans when I am going there. Friends gave me a gift…read morecertificate to this shop and I was unable to use it in a timely manner (purchased during Covid year) The shop changes owners in the mean time and when I made a planned trip to visit this shop I am told this gift certificate has expired! A $20 gift that friends spent good money on! When a shop changes owners I would think a list of outstanding certificates would be in a data base and transferred in the sale of shop! Shop did not change name! I spent over $40 this day! I will NOT buy gift certificates again! I will not shop this quilt shop again! I was Very disappointed in the "oh well, nothing we can do" attitude!

What a wonderful shop!! Amazing selection, friendly staff and beautifully organized store…read more I stopped at the Country Sampler while on a road trip during the row by row experience to pick up my pattern and was delighted to find such a great shop! I keep promising myself to stop buying fabric at each shop but they had so much Bonnie and Camille fabric I couldn't say no. I hope I find myself back in Omaha at some point so I can visit the wonderful people at Country Sampler again!