I give a mid rating. I got a $39 microdermabrasion Groupon facial. I made an appointment pretty…read morequick. Great! Whereas I am satisfied with my skin's results ultimately there was a STRONG SALES PRESSURE to buy additional services while I was laying on the table -as well as afterwards. They really wanted the additional $59 to do a facial. ((The package I already paid for DID NOT INCLUDE extractions. The additional $59 included extractions. "That was the only way to get extractions" she said. )) don't act so bummed out about my decision. Sadly, -as well as the amount I paid in advanced with group on- the receptionist demanded "an additional $4 to cover taxes". Sigh. I wish I had asked for a receipt for these monies. It really was unusual. Just continuously 'nickel and diming' customers is NOT relaxing. YOU BREAK MY MOMENT OF ZEN. When I go to a spa I want to relax and I expect to get what I paid for in a pleasant manner. Let me relax. By all means you can talk to me and you can tell me what your putting on my face.... " ohhh this will cleanse your skin and soften it"" Yes, sure you share your knowledge of how that product will benefit my skin. I'd love that. But don't make things awkward by repeatedly nickel and diming me. My esthetician 'julia' seemed nice enough, soft spoken. She had a tip envelope at the front desk. She did her job. I'm pleased with my skin but all I want is to relax during the process. Just a heads up.

I finally finished my Cavi sessions & I'd have to say it worked well for me…read more Andrea , Johanna , Mini & Simona plus am sure I am forgetting one or two all took care of me the ladies were all very nice. After finishing my treatments I decide to give the U.B. Eye treatment a try this does wonders for your eyes I liked it & I will probably continue with this treatment from time to time. I decided to up the stars in my review because since my initial visit I have been back plenty of times & have never had any issues , the girls are so nice & friendly & so is Rodolfo at the front desk. I like this place , they have reasonable prices , I like that they have deals & offers all the time which is always a plus since of course we all like to look our best. They also have convenient hours. Since everything has worked so well for rme changes are I will continue to come back from time to time.

Was here last weekend (11/10) for the first time after booking a "Pamper Me Up" massage and…read moreExtractor Express facial online. I must say, the establishment exudes serenity as soon as you arrive. The female (Cathy) at the front desk greeted me warmly and offered me something to drink. Since they didn't have coffee, I went ahead and had the life changing ginger tea. Took a moment to complete a bit of paperwork work being that it was my first time there. As soon as I was finished, I was greeted by my masseuse who provided me with a deep tissue massage upon request. To my surprise, the woman at the front desk (Cathy) performed my facial. Goes to show that everyone there is skilled and not just there to provide a pretty friendly face. She educated me on which facial products to use versus what not to use. Also, spoke about how beneficial the electrical currents are for your skin. One thing I would say would've been great was if my masseuse was a Male instead. I just feel that males can naturally apply more pressure without exerting much energy than a female can. With that said I primarily see myself returning here for a facial, vagacial, underarm wax, and body contouring. Especially since they offer so many services with discount offers.

From the moment I walked in the door I was treated with personalized care and attention. The…read morefacilities were clean and beautiful. Attention to detail is everywhere and that includes client care and services. I left with a feeling that I will be back. I cannot wait to try all of the unique services offered at Up.

Me encanta el lugar, Rafael me dejo la cara radiante y he bajado medidas con los masajes reductores.read more

Had my first facial here today by Consuelo. She was so sweet and explained everything to me. She…read moregave me a lot of advice on how to proceed with my skin care journey and made everything very enjoyable and relaxing. 100% recommend. Consuelo me hizo mi primer tratamiento facial aquí hoy. Ella fue muy dulce y me explicó todo. Ella me dio muchos consejos sobre cómo proceder con mi viaje hacia el cuidado de la piel e hizo que todo fuera muy agradable y relajante. 100% recomendado.

Hi, I'm Rosa. I can't say my full name. I went to Ingrid for a massage consultation. She discovered…read moreI have lipidemia. I received a great 30 minute massage. I recommend because it was through bit not painful. I was able to walk and I smelled the drainage from my legs.

Ive been a client of Ingrid's for over a year now. Ive done facials, massages, sudatonics, lipo…read morelaser, radio frequency therapy and post operative therapy....alittle of everything. Ingrid is very knowledgeable in her field and very professional. She listens to my concerns and comes up with a plan suitable for me and i am extremely happy and grateful with the results. I strongly recommend IBC for the professionalism, cleanliness, very reasonable prices and the various equipment that can be used to tackle any concern you may have.

"Hidden gem" Not…read moresure why this place has lowly ratings. Sure, it doesn't compete with the most luxurious spa in Manhattan, but it is solid, clean, and has good staff. Opted for a standard 60 minute massage. Was taken to a fairly non-descript room that was very white. And not shady or gross. After undressing, the masseuse came in, greeted me and started in. She asked about pressure and any focus areas. And accordingly, delivered a very good massage for a reasonable price. I would highly recommend this place!

Avoid this place. Better options that aren't sleazy. My wife and I went for 45-minute foot rubs…read more The massages themselves were not great - wore plastic gloves, not much lotion, and not firm pressure. Also - they don't have chairs so you have to lay on a table. At the end, we tipped 20%, and the masseuses had the gall to say that it was the holidays and asked for another 20% on top.

Great massages and facials. Super friendly staff. They have a room for couples. Me and my boyfriend…read morego often. Highly recommended.

Crystal used to be my absolute favorite Korean spa. it was…read moremy haven until yesterday. After some recent stress with my husband suffering a heart attack I took some time to go and do what I do to make me feel amazing after a huge ordeal. I booked the same scrub and massage and upgraded to the more expensive milk scrub. Right from the moment I met the girl I could tell she didn't know what she was doing and I won't bore you but it was so unrelaxing and she actually left the majority of the process out. I have always tolerated the language barrier and frankly the rudness from the front desk and basically any one there as I am not Korean but it was always so awesome that I put up with the unfriendliness. I told the girl many times this treatment is not the same and not right but she just giggled. The 3 staff at the front desk didn't care either and when I asked for a refund of that particular service or even partial they said only the manager could do this. I left my number and of course no call from the manager. Sadly these places don't realize what a great customer is and how many people I have sent to them. I will find another place as there are many other great ones I just used to like crystal because of the authenticity the food and other services but when they don't value you and the service becomes rubbish then its time to call it quits. When the manager doesn't care in an establishment there is no hope!.

Recommended by a friend who had her bridal party receive facials. I loved the fact that I could…read morecustomize my facial, at a reasonable cost with the use of high quality products. I don't like being talked over when I receive my service and it is nice to be able to have the free skin Consulation FIRST, so all my questions were answered and my needs were met. I used a discount coupon of 25% off; and I had a full 60 minute facial. The complimentary foot soak was a nice touch. The tea and snack was satisfying enough. Like the flexible hours because I travel for business and never know when I am available, it's not a big brand name but I would rather the customized and private service I was provided without the rush and bother if other people in a full scale salon. I truly felt like owned the entire suite during my facial session and full catering was provided to me.

I can't believe this spa doesn't have people lined up down the street!…read more I was suffering lower back pain, as well as in my waist and glutes. I made an appt. for 90 minutes, thinking I might find temporary relief. I couldn't sleep, as I couldn't find a position that wasn't uncomfortable. The attendant took her time focusing on the areas mentioned. I was thrilled just to have momentary relief. Momentary? I slept like a baby for the first time in about a week! Since my appt. this past Tuesday I've been almost completely free of discomfort. I'm so glad I returned here and gave them a shot. This place rocks!

I had such an amazing experience at Seraphina! I was visiting New York from out of state and spent…read morequite a bit of time comparing Yelp and Google reviews, ratings, and prices before deciding where to go. I ended up choosing Seraphina, and I'm so glad I did! I booked the Deep Cleansing + Hydration Facial, which was listed as an 85-minute treatment. They called me beforehand and asked if I could arrive about 30 minutes early because they wanted to make sure I received the full experience without feeling rushed. They mentioned that the facial can sometimes take closer to 100 minutes, and I really appreciated them taking the extra time for me. The entire facial was incredibly thorough and professional. Every step was done carefully, and the facial massage was SO relaxing. Nothing felt rushed or skipped. By the end, my skin felt incredibly clean, hydrated, soft, and plump -- it was literally glowing! I also felt completely relaxed and refreshed after traveling. If I'm ever back in New York, Seraphina will definitely be my first choice for a facial. Absolutely worth it and highly recommended!