Moral: Be aware you may be recorded, if you choose to speak by phone at any time. Contacted Cosgrove manager via Zillow re his listed rental, offering my telephone contact. He called immediately. Caveat: He records and compares telephone conversations without telling you via a private AI program. His AI program incorrectly "matched" my voice with an anonymous person, AI ID'd by name, who I did not know, but no location or other ID info (many by the same name throughout the country, so hard to verify and alert that person to the voice mixup). He reacted to this AI info with zero attempt to clarify/verify, and within minutes texted, "AI confirmed both voices on both recorded calls were the same person. ...I'm going to contact Zillow and my financial institutions about locking my accounts and adding additional levels of security....Don't contact me again." Our one telephone conversation covered rental basics, no financial info shared. He did not report the incident to Zillow. But I did. Also shared this (first-time) incident with a professional AI research professor who informed me re 100+ AI apps anyone can install and customize (voice-/face-recognition+). Also shared scenario with my local police. Don't know why this Cosgrove manager would need a voice-recognition AI program feature, whether he knew how to properly set/use it, and then react with immediate condemnation. I texted him that his AI was wrong, but no further response. Hope this helps others who may inquire/speak with him by telephone at any time. I never thought to ask anyone if our conversation was being recorded for any reason. And then be accused of being someone else based allegedly on my voice by an AI program. read more