Terrible experience from beginning to end…read more Save yourself time, money, and frustration by going literally anywhere else for ENT care in Northwest Arkansas. From the cold, dismissive front-desk reception to a physician who barely acknowledged me, this visit felt rushed, impersonal, and careless. I was subjected to a scope that lasted no more than 30 seconds and was presented as if it were simply part of a standard office visit -- only to later be hit with a $310 charge that was never disclosed or discussed at any point. I left without answers, without a treatment plan, and with a surprise bill that felt deliberately hidden. There was no transparency, no informed consent regarding cost, and no communication before the charge appeared. I felt ignored. I felt taken advantage of. And I felt like a billing opportunity rather than a patient. Please learn from my mistake and take your ENT care somewhere that values communication, transparency, and basic respect for patients.

Highly recommend Dr Felicia Johnson. She performed a balloon dilation on my left ear and made a big…read moredifference. I'd previously seen 3 ENT's in the past (1 at UAMS and 2 in Iowa) and she's the only one who actually addressed the problem. Very professional and explained everything.

The doctor was helpful, attentive, and communicates. Super appreciate you helping me get the…read morehearing test I needed even though I got my HAs somewhere else. When I do need new HAs I'll be coming here.

(Posting on behalf of my father, Jim Barnes) When I moved to…read moreFayetteville a couple of years ago, I already had a good pair of hearing aids. Not long after the move, the hearing aids quit working satisfactorily. I decided to take them to Wolfpack Hearing Center because it was near my home. It turns out that being nearby is the least of the reasons I now consider Dr. Richards my audiologist. As he was testing my hearing and explaining my test results and adjusting my hearing aids, he acted as though solving my problem was his only concern and he had all the time in the world for just me; never mind he was not charging me anything for the service, I discovered later. It's been just like that on each of my several visits to Wolfpack. When I need to replace my hearing aids, I definitely will go to Wolfpack. I also want to mention that his staff are knowledgeable and professional, plus warm and friendly.

I can't say enough about my experience at Dr. Manning's office & the surgical producer he…read morepreformed. Just like most people these days I turned to Facebook & Twitter to find out who was the best ENT in NorthWestArkansas and Dr.Manning's name was mentioned multiple times and Dr. Felicia Johnson was a very close second. I called his office immediately to setup a consultation and he was booked two months out which I thought was a good sign. Located in Springdale (Harbor meadows) the building was very easy to find and there was plenty of parking when I get there even though it was packed inside. The young lady at the front desk had me fill out some information and I proceeded to wait for 30 mins or so until my name was called. They actually called me back about 5 mins past my scheduled appointment time which isn't bad considering how busy the place was. The facilities are very nice and clean, they seem to pay close attention detail based off my observation. I found Dr. Manning to be personable and extremely knowledgeable, he also did a great job of explaining things in lemans terms after speaking professional jargon. My wife was very impressed with him and he did a great job of walking her through the challenges I would experience after surgery. First forward to my surgery ... The procedure was done on the 3rd floor of the Jones building in Springdale which is located behind Northwest Medical Center. I had to sit down with an accountant to fill out paperwork, she was very friendly and encouraged me to pay my balance up front to save 10%. ALL of the nurses that I worked with were so awesome they made me, my wife and mother all feel extremely comfortable throughout the entire process. They even wheeled me down to the car when it was time for me to go, I hope I never have to get another Septoplasty but if I do I'll for-sure go back to Dr. Manning for sure.

I visited Dr. Lance's office, and as soon as I walked in I felt unwelcome by his staff. The front…read moreoffice personnel seems easily inconvenienced by simple questions that I felt were necessary to ask in regards to my personal care. Dr. Manning acted as if he were superior, he did not listen to me or my concerns, he did not give me options about my care, he just referred me to get another test that I feel was unnecessary without even trying to explain the reasoning behind his referral (his referral would have had me going back to the same place I began). I will not return to this place of business.

Absolutely disgusting and unprofessional!…read more No signage at all on the building where his so-called "office" is located. His "office" looked like a storage unit that had been ransacked, or hit by a tornado! (See pictures). He had to leave the "office" to get his testing equipment out of his vehicle. Spent less than five (5) minutes giving me a hearing test. And, that was not even close to the time, or level of hearing tests I've had in years past, by REAL PROFESSIONALS who know what the hell they're doing and care about their clients! He didn't even bother discussing my hearing health history, needs, desires, options, or anything else. But only commented, "I'm gonna get you a good pair of hearing aids, and I'll see you in a couple of weeks." After my appointment, having serious second thoughts about doing business with this QUACK, I called his office to tell him not to order any hearing aids for me, because I'd be taking my business elsewhere. He didn't answer my call, so I left a message telling him the above. Funny that I'd called his office twice before, once to make the appointment, and once when we arrived at the address and couldn't find his business. He didn't answer with of these two calls. However, he called me back within minutes of my leaving a message. But, when I left the last message, telling him not to order hearing aids for me, (that was more than four (4) hours ago), he still has not bothered calling me back to even ask why I had made that decision! That's real professional concern! NOT! I filed a formal complaint with my insurance company, and instructed them NOT TO HONOR any billing or purchase orders from this QUACK on my behalf!

From the owner: When you or someone you love struggles to hear, it can impact their ability to communicate and…read moresocialize. We are your local hearing aids store in Springdale, AR. We work to connect people with their loved ones again through hearing aids. We also offer hearing aid repair, accessories, and even exams to better understand the right hearing aid for you. Contact us today to schedule your free hearing test.

Amazing group of people. I have been to them for both hearing aids and allergies. Each doctor is…read moreproficient in there vocation. I had been to other area specialist and felt like a number and not a human. Its impressive how much time they are willing to spend with the patient to make sure all their needs are met. I have bought hearing aids through them, which are out standing. Its easy to drop by for cleanings and appointments are scheduled quickly. The same goes for their allergist. She gave some alternate treatments to help with eczema (ears) and it actually has improved my hearing as well. It was a truly fortunate day when I decided explore their services.

From the owner: Our audiology services are provided by hearing care professionals who are specialized in the…read moreevaluation and treatment of hearing loss. Audiologists offer a range of services to test your hearing, explain the results, select hearing aid(s), and verify that the hearing aid(s) improve your ability to hear the important people and sounds in your life.

This place does Hearing Testing AND Hearing Aids! It's a one stop shop with no drama. Unlike the…read moreplaces that won't answer their phones and never call you back, Les gives you the respect you deserve and gives you quality service and hearing aids at an affordable price. My Mom was able with her insurance to get a branded pair for around $400 with an ear mold so it won't have the same problems those cheap free ones did. Finally, no falling out of her ears anymore for no reason, and it's a much better quality hearing aid set to boot! Les is very professional but still has a sense of humor that I enjoyed. I would recommend this place to everyone. He got us in the same day we spoke with a cancellation, and I was so happy!

Les went beyond expectations helping my mom with her various broken hearings aids. He is patient…read more Les checked her insurance all on a walk in appointment!

Excellent Excellent Excellent !!! Great Doctor. Rare to find one that takes the time to fully…read moreexplain and listens to understand.

Myself and my children absolutely love Dr. Johnson!! She is incredibly intelligent and provides top…read morenotch care. She has done surgery on my little girl and we have had ZERO problems since. So very thankful for her!