TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

We were looking to buy a second home and worked with Andy and Annie. The walked us through our…read moreoptions and were very thorough and knowledgeable. They provided very detailed presentations and walked us through them and answered all of our questions. I would highly recommend Andy and team.

Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.

Great communication throughout the process. The Raskin Team made the transaction simple and easy…read more Fast and competitive rates and fees. Thank you Raskin Team.

We recently closed on our home with the Mortgage Mark Team, and overall it was a great experience…read more From the very beginning, Tamara was excellent to work with. She was incredibly detailed and took the time to walk us through every step of the process. She made sure our property taxes were calculated correctly, clearly explained the different fees associated with the HOA, and walked us through the programs that were available to us, including options for buying down the interest rate. She also made sure we fully understood our loan, especially when it came to escrow, and never rushed through explanations. That level of communication gave us confidence from start to finish. As with any transaction, there were a few moments that required communication to be bridged, and Tamara stepped in to ensure communication was aligned with the title company and that everything came together for closing. I highly recommend the Mortgage Mark Team to anyone who wants to avoid unexpected increases in their mortgage payment after closing. We truly appreciate the effort and support in getting us to the finish line and into our home. Thank you!

I was impressed at the communication and smoothness of our loan processing. I highly recommend.read more

Very unprofessional company. Spoke on the phone, account created. They ran my credit and sent me…read moredisclosures. Loan was in process. Waiting and waiting. Checked the website and they canceled my loan, with ZERO communication to me and no follow up. I reached out by phone, email and on the portal and nothing. I should have read the reviews first. Not sure if they were just trying to gather my information to sell off. Will be reporting to the state of TX. Steer clear.

Absolutely a horrible experience with texaslending.com! This happened prior to Covid. We had to…read morechange our closing date 3 times. They kept asking for things from the seller, are you kidding me?! Both realtors were upset at how they handled the financing process. Our realtor told us when she gets two offers on a house and one of the offers is using texaslending.com, she advises the seller to take the other offer. We have rental properties so we deal with lenders all the time. I just wish we had found out about their incompetence prior. The loan we took out for a property on the deal following using texaslending.com, we went through a bank and were able to close so much faster and without hassle. Don't fall for their ads. Horrible experience

I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Justin Smith helped make our home buying process very easy and efficient. I shopped around a lot…read morewith a variety of lenders and none of them came remotely close to the client service that Justin provided. While other lenders were reactive, Justin was proactive, always available, could always explain things clearly and timely, and provided very competitive rates. Our closing process was smooth and easy. Definitely recommend to anyone looking for a great lender.

Click n' Close was my mortgage lender for all of one week before they sold my loan. And that was…read moreafter they made me creat a profile on their website. Not only did they sell my loan in one week, the never even contacted me to notify me of my new mortgage holder. An unprofessional fly by night company. If I ever have another mortgage broker say they use Click n' Close as the lender, I will find someone else immediately.

Watch out for this company…read more My ex-husband subpoenaed documents for child support purposes, and this mortgage company disclosed highly sensitive and confidential information that had nothing to do with the case. They released documents that included my full retirement account numbers and other protected personal data without redacting any of it. This is not speculation! I've seen the unredacted documents myself and explained this to the company. Yet, they sent me a letter stating they are "continuing to investigate whether any unredacted information may have been inadvertently disclosed." There's no "whether" about it. It was disclosed. To make matters worse, my ex-husband's lawyer has now submitted these unredacted documents into court, making my private information even more accessible despite a protective order in place against this exact situation. This company gave my most personal and private financial details to the last person who should have had access, and they've done nothing to take real accountability. Do NOT trust this company with your sensitive information. They have failed in both data protection and responsibility.

I am so grateful to have landed Cheyenne in my corner for this process. She was an absolute joy to…read morework with from beginning to end. At the onset of this journey, I had a limited understanding of what mortgages & interest rates were let alone how they worked. All I knew was that I wanted to own the next place I lived in and I wanted to do so within a year. Cheyenne patiently listened to my ramblings over the course of a couple chats then proceeded to help me narrow down exactly what I wanted and exactly what my finances were capable of getting me before crafting a step by step game plan for how to move forward. Over the following year, she made time to chat with me at least once a week. Every conversation was an education on what home ownership would look like for me in addition to personal check-ins that made me feel like a valued client. Her bubbly nature, sharp mind and overall determination to help me land my dream home are why I'm a homeowner today! I couldn't be more thankful to have had her in my corner every step of the way.

Cheyenne worked above and beyond to get us qualified and approved! Her positive attitude and…read morepersistent work ethic is unbelievable!!

These guys were fantastic, helped us close on our home extremely quick and they were very…read moreresponsive and professional. Truly appreciate all theyve done. Thank you guys

This bank has destroyed any dream I ever had to open a rescue. I applied for a house with property…read morein July. I was approved 2 houses I found were denied. The 3rd house we were to close in 2 days, now I have been denied again.

I have to say, this was one of the WORST screw ups I've ever dealt with in business dealings…read more I began my discussions with Josh around October of last year to purchase a home. I asked him to do it conventionally, not FHA, bc I had enough to put down for the down payments etc. He walked me through the steps of getting the appraisal, gift letters, money in the proper bank accounts for the down payments....everything. Told me we would close in December, but that didn't happen bc I found out he filed the loan under FHA (for reasons I still don't understand), and they wanted the deposits for my gift to my wife for the down payment to be in there longer, etc... So he asked for some more time bc his underwriters needed more documents, I returned all documents asked for the same day he asked, everytime. He makes another closing date in February....says we have ALL of what we need, and it's a done deal. On the day before we are to sign the papers, I'm calling, I'm texting, I'm emailing.....and he doesn't respond. Finally, I get a call from the SELLER of the house asking what the hell is going on, bc he just got a call from the title company saying it's gonna take another week bc Josh doesn't have his shit together on his end. After calling Josh, and leaving several perturbed messages, asking, "How in the HELL am I finding out from the seller that we are not closing tomorrow", and that he spoke to them before he ever talked to me......he finally calls me back around 5-6PM that evening. Now he tells me that after looking at things again, FHA regulations blah blah blah aren't going to allow this to be processed for another month, bc of the gift money not being in the bank at so and so date. I fired him on the spot..... My biggest problems with Josh are this.... 1. He was arrogant and confident on his end the whole way, saying he had it under control, doing everything he can....all the while he didn't have a clue what he was doing. I STILL don't know why he put me under FHA and their guidelines, when I told him I had the down payment for conventional, and we easily qualified for it. I never wanted to do FHA, but me not knowing the industry, I trusted this had to be the way. This constant pushing back month after month, cost me $3400 in rent along the way..... 2. Near the end, when he KNEW he screwed it up, and we weren't going to be able to close, when I called and text him at 2PM to see what's going on the day before the close, he texts me he's going to call me back at 3PM bc he's in a meeting. (I have all the text log/call log to prove this) I don't get a call back....I call, I text, still nothing. Then I get a call from the seller around 4PM saying he's pushing it back again etc.....SO INFURIATING to hear that from someone not named Josh Claudio....still no call back!!! I finally get a call from Josh in the evening, and he gives me the bad news about pushing it back ANOTHER MONTH....says it's out of his hands, he's done the best he can with my "special situation". Like I said, I told him I couldn't stand for this incompetence, and was going to explore my options elsewhere. I got a hold of another mortgage broker at 9PM that evening. I CLOSED ON THE HOUSE, USING A CONVENTIONAL LOAN, IN 13 BUSINESS DAYS FROM THE TIME I FIRED JOSH. The simple fact that I closed basically as quick as humanly possible, starting fresh with a brand new broker only days after firing Josh, shows that he did not handle my loan properly. Simple as that....nothing can refute that. He simply dropped the ball, filed it incorrectly somehow, and did not get me to the finish line as promised. I can appreciate the fact that he did put a lot of time into this, I honestly believe he tried to get it done....but at the end of the day, he did not get the job done, and basically jerked me around for months, costing me more rent.

We just closed our second home with Josh and couldn't be happier with him and his team. The entire…read moreprocess was so effortless on our part. They were diligent, timely (we were ready weeks before closing), professional and an absolute pleasure to work with! Highly recommend to anyone looking to finance their next home.