amber is the absolute best!!!! she always asks the right questions and i get exactly what i want…read moredespite not knowing much about hair lol! for context though i do get a balayage and people are constantly surprised im not a natural blonde because she does amazing blending! totally recommend amber if youre looking for a new stylist!

I had such a wonderful experience at Ritual Salon + Style Bar. Chloe was lovely, kind, and made me…read morefeel comfortable right away. I also want to give a special shoutout to Matthew. Hearing him teach and coach Chloe during my appointment was such a nice experience and really showed how much the team values quality, education, and helping their stylists grow. I had to bring my son with me, and everyone was so accommodating and welcoming. I was nervous because it had been a very long time since I'd had a haircut, but Chloe & Matthew answered all of my questions and made me feel completely at ease. I was so happy with my haircut that I booked another appointment before I left. I'm already looking forward to coming back!

I just left Yolanda at Rock Paper Scissors Salon. What a…read morenice experience it was! Yolanda asked what I was looking for and she really listened to me! She spent plenty of time cutting and then styling my new do. She was not in a rush at all. I really enjoyed the whole experience and I will return.

I don't leave reviews lightly, which is why I reached out to the owner privately before posting…read morethis. I wanted to give the salon an opportunity to address my concerns directly. When I booked my mom's blowout, I specifically explained that she has soft, textured hair and was reassured that Yolanda Lusnia was experienced with all hair types. Based on that conversation, we felt confident moving forward with the appointment. Unfortunately, the experience did not meet those expectations. When we first walked into Rock Paper Scissors, the initial expressions and reaction from Yolanda Lusnia and Bree Pickens immediately made my mom and me feel uncomfortable and unwelcome. We arrived excited and trusting that my mom would be taken care of, but the first impression left us feeling out of place. During the appointment, I noticed a lack of warmth, communication, and attention to detail that you would expect from a professional salon experience. At the shampoo bowl, Yolanda did not adjust my mom's chair, speak with her, or ask basic comfort questions such as whether the water temperature was comfortable or if she preferred it warmer or cooler. Those small gestures are part of making a client feel cared for, and their absence was noticeable. About 10 minutes into the appointment, Bree did come over and kindly asked if I wanted to sit in the same room as my mom. I appreciated that gesture. However, when Bree walked me back, Yolanda said she was going to ask me the same thing. After the initial interaction, the change in tone felt uncomfortable and confusing. While my mom was at the shampoo bowl, I overheard that there was no way her hair could be blown out without straightening it. I clarified that we had booked a blowout, not a straightening service. After the service was completed, her hair was still very frizzy and did not look like a finished blowout. When I politely expressed my concerns about the result, Yolanda raised her voice and said, "I'm not used to doing this type of hair." That comment was extremely disappointing and made my mom feel singled out because of her natural hair texture. My mom has had successful blowouts at other salons, and the issue was not only the final result. It was the overall experience and the way she felt as a client. I reached out to Katie Enfield privately because I wanted to resolve this respectfully before posting publicly. While I appreciated receiving a response, I did not feel my concerns were fully acknowledged. Every client deserves to feel welcomed, respected, and cared for when they walk into a salon.

I have been going to Dolce Vita for a couple years. I am very picky and finally found someone who…read morelistened and could do what I wanted with my color and cut. While she was recently on maternity leave they put me with someone else. This person didn't do what I wanted at all-but it wasn't that bad. I hemmed and hawed and finally decided to reach out to them. Not only did I feel heard, but they salon owner re did my color and was nothing but lovely and nailed it! I tried to pay for at least the supplies, but she wouldn't take any money. What a classy place and great talent and ownership! Best salon in the North Bay! Thank you Dolce Vita!

I hate to do this. I'm not happy with my haircut. I chopped quite a bit and it was not done…read morecorrectly. Ended up having to go back to fix it and then saw at home it was uneven so cut it myself. Spent $200 bucks. Unfortunately won't be returning

I just wanted and say that Jayna is the absolute best!! I started coming in for just blow outs, but…read morehave returned for extension application. I absolutely LOVE my hair right now!!! I left feeling so confident and happy with Jayna's work! This salon is so cute, and the girls are all so fun and sweet. Can't wait for my next appointment!!! I

I spent over $350 on a balayage here recently with Kait and unfortunately had a really…read moredisappointing experience. I went in wanting to replicate the sun-kissed strawberry blonde with copper undertones that I got here last year. The consultation felt super rushed, but she acted like she totally remembered and had it handled, so I trusted her and didn't think I needed to pull out a reference photo. When she was done, she gave me a sleek blowout that looked great in the salon chair and completely hid the actual color placement. Once I washed it at home and saw it air-dried in normal indoor lighting, it was a totally different story. The color is way darker and redder than my natural base shade, and there's a heavy, solid block of copper right at the top & one side of my head with no blending. Four days later, I messaged her with an inspiration picture to politely figure out a fix. Her response was honestly pretty rude and defensive. She told me she had "0 recollection" of my hair from last year, and instead of offering to brighten it back up to what I actually paid for, she basically said it would cost me another full fee for a brand-new partial color. She did offer a quick root smudge at the sink, but putting a dark gloss over an already muddy, dark base would have just made it look worse. When I reached out to the salon owner to ask for a partial refund so I could go get this fixed somewhere else, she completely washed her hands of it. She said the stylists are just independent contractors and she's basically just their landlord, so the salon takes zero responsibility for their work or client payments. If you are going to charge premium luxury prices, you should provide a proper consultation and some basic professional accountability when a mistake like this happens. I am now stuck with a botched hair color. I definitely won't be back.

I had the best experience with Athena aka sugaristamamacita. I had an amazing experience, and I…read morespecifically wanted to commend Athena. She was incredibly knowledgeable and truly put my mind at ease throughout the appointment. I also greatly appreciated how communicative she was about the process and her thoughtfulness in checking if I needed any breaks. Thank you for providing such excellent service.

Had a wonderful visit here not too long ago and I was very happy with the service and the whole…read moresalon. Parking was a breeze across the street. Dusty is fantastic and it was a thrill to get my first professional cut in a few years, very pleased with her skill as always. Grateful for this spot and the ease of parking.

Found sparrow while searching for a new salon in Sonoma county. I booked online, site unseen and I…read morewas not disappointed. The vibe was welcoming and relaxed. My stylist Natalie had great input and helped me turn my hair vision into a reality. They also carry a wonderful collection of hair care lines and products. If you're lucky you might even get to snag some of Shelby's aura cleansing mist that she creates. Helps me recenter and calm me and my kids! Overall, highly recommend.

I've been hunting for a new person since 2020 when I cut ties with my last gal. Since then I've…read moretried 2 different people but no one has felt like a good fit for me. Until today! Natalie is new to the area, new to Sparrow since June, and she is fantastic! I'm relatively low maintenance but do like to have some grey coverage and found her specifically within this cute salon because she is low chemical, organic processing. I showed a couple pics, explained what I'm seeking, we talked and she began to work her magic. She did an incredible job! I love my color and cut, she is friendly, easy to talk to, good at what she does and gives off an overall warm friendly vibe. Super happy to have finally found someone who is good at what they do and I felt comfortable in her chair. Yay!! All the women at the salon (2 others) were friendly and kind, the whole salon has a friendly hood energy. Some of the products are locally sourced from Concord which is cool - they smell amazing! I'm feeling so happy from this first experience and excited for my next appointment!

If you're looking for a stylist who will give you beautiful hair and an a amazing experience, this…read moreis your person. I've been going to Colleen for color touch-ups, highlights and cuts for 4 years now. She has the fun, colorful personality of an artist which makes every appointment fun. You can see it as she works. She looks at my hair and then the artistry starts. It's her skill, combined with experience and instinct that happens as she gives my hair just what it needs to create the style I wanted. I walk out with healthy, gorgeous hair I absolutely love. If you want someone who combines talent, artistry, and a great vibe, I highly recommend her!

Very Disappointing Customer Service Experience:…read more I initially reached out to Restoration in Santa Rosa after finding the business on Yelp. I scheduled an appointment with the owner, Colleen, for my mother, who was interested in getting a perm and having her gray covered. While I was away on a trip, my mother--who is living with dementia--unexpectedly colored her own hair using boxed color from Walmart, something she has done for many years. When I returned, I realized what had happened and that she had an appointment scheduled that same day. A couple of hours before the appointment, I did what I felt was the responsible thing: I contacted Colleen to be completely transparent about the situation. My mother's biggest concern was not wanting to damage her hair, and I simply wanted to get the professional opinion of the stylist before moving forward with a perm and additional color. Unfortunately, Colleen's response was extremely aggressive and defensive. She immediately spoke to me as though my mother had already missed her appointment and implied that we weren't going to show. I explained that her appointment wasn't until 1:45 and that it was only noon--that was precisely why I was calling ahead of time to discuss the situation. I also explained that my mother has dementia and that I was simply trying to make sure we handled her hair safely and appropriately. Rather than approaching the situation with understanding or professionalism, I felt as though I was being reprimanded and spoken to aggressively. At one point, I had to tell her directly that I did not appreciate being spoken to in that manner. She eventually said, essentially, "Why don't you come in and I'll let you know," but by that point the interaction had completely changed my perception of the business. I no longer felt comfortable entrusting my mother's hair care to someone who responded this way to a reasonable question from a family member trying to advocate for her. As a business owner, the first interaction with a potential client matters. I believe professionalism, patience, and empathy--especially when a client has disclosed that a loved one is struggling with dementia--should be fundamental to good customer service. I ultimately chose not to keep the appointment. I'm honestly grateful I reached out beforehand because it gave me the opportunity to see how the situation would be handled before putting my mother in that environment. It's unfortunate because I genuinely hoped this would be a positive experience for my mom. Instead, Colleen left me extremely disappointed.

I looked for years for someone who could truly do my "blonde" hair justice. Once I found Danika, I…read moreknew I'd never go back. She is amazing! She asks all the right questions to make sure she understands exactly what you want, and she has the knowledge and talent to get you there. I completely trust her, and I'm always amazed by the results! I have never received as many compliments on my hair as I have since she started doing it. I love the salon itself, too. It has such a cute vibe with all the plants, and she always has killer music playing! 100/10 -- highly recommend Danika and this salon!

If you're looking for really great hair stylists Oak & Ivy Salan is the place. I have personally…read morebeen going there for years. Trianna cuts and colors like know o e else. I'm always so happy after I leave there. But truly you can't go wrong with any of the hair stylist. Danika is the owner and is magical with those hair shears.

Disappointed! Recent cut, short hair, nothing radical,…read moremore of a shaping. Bottom line for me...cut was ok, not fabulous, and for $100....master cutter i expected more.

Matthew is a great stylist. He is extremely talented. I personally prefer people to cut my hair…read morewith a razor and he is very skilled - not all stylists are trained to be. He's also good with scissors, don't get me wrong. I just mean he's multi-faceted! I was thrilled to find someone so good who can cut my hair, my son's hair, and friends' hair as well! Anyone I've recommended to him has been super happy. He's great to work with and really fun to talk to as well!

Joey crushed the new do for my daughter!…read more I called and expressed the design my daughter had wanted, and he asked a couple of questions, I sent photos, and we were in for her appointment. He was fabulous. She wanted the front sides pink with highlights and a dark wash on the bottom/back, not ombre. He did exactly that. She was (and still is) thrilled. Of course knowing the pink would fade, the style was done so well. She cuts her own hair, which drives me batty, and he cleaned that up for her without losing length. . .and so she was not upset. The salon is nice inside and had friendly stylists that I had noticed others had returned to see. It was my first hearing about the place, and we were visiting from out of town, after years of being away, when I had lived here for many years prior. Ample parking. I was able to walk down to a little market and grab a beverage and snacks while she was letting the color set. They had a bench out front I could sit at too.

Katniss, did an amazing job she gave me the most beautiful layered haircut. She was…read moreVery thorough with the initial consultation, and answered all my questions. Had a great experience.