My family of 4 just had the best experience with owner Chris Cooper and his driver Mike on a round…read moretrip from the Montrose airport to the Telluride ski resort during the busiest time of the ski season. It was easy placing the service. Chris handles all the orders so it's nice talking and emailing with the owner. Mike was our driver from Montrose to Telluride and he was on time in a clean, black 7 passenger SUV. He was very entertaining and a wealth of knowledge about the town and spot-on on all his recommendations on restaurants and places to go. Chris drove us on time back to the Montrose airport. It was nice knowing the owner is hands on with his company. With all the things that can go wrong traveling during the Christmas holidays it was great that the service to and from Telluride was not one of them. I will definitely use them next time. ww 1/2/2020

A shout out to Chris (and Cupcake) at Telluride Car Service. From their timely reply to my request…read morefor service, to a quick confirmation and all the communication from booking to picking up. They were prompt both ways and it was so nice to have personable staff who were also very knowledgeable about the area. Thank you for your great service. I will not do it any other way next time we travel to Telluride.

Bishop was a very safe driver and helped me with planning my ride for the next morning…read more Don't waist your time with Lyft or Uber if you're out in Bayfield and need a ride into Durango. Just Call Buck Horn Limousine.

1. Scheduled with this company…read more 2. No one showed up, and I had to wait outside in the cold alone for half an hour). 3. The hotel worker was a witness, and she was shocked that they had not arrived and had not answered their phone. 4. Not only did they create huge distress for my family (everything was documented with a few witnesses, including hotel staff), but they bullied me and called me "a liar and a coward." 5. Instead of taking responsibility for their actions, they publicly bullied me and threatened me (screenshot attached! ) At this point, I will just pray for them to repent.

I've been having to use Lou Go's service for about a week due to my car being down - all of the…read moredriver's I've had have been absolutely great. They're polite, chatty and I didn't feel uncomfortable with their presence. Jesse was the last one to give me a ride and the first to ask for a review, so this is for her! She was a little late, due to having another ride making unannounced stops. I appreciated her apology for being late and understood why - no worries. She was engaging and fun to talk to. Thank you, Lou Go's!

The drivers are nice, but service is abysmal. Unfortunately, they have a monopoly on taxi service…read morein this area. They know that and presumably they know that people here need taxi service, so why do they have only 3 vehicles? I don't have a car, so I've been using them for several months to get to and from work. At least once a week they show up late or not at all. More than once they said I had not made a reservation, then suddenly discovered that their dispatcher had canceled my booking. I made a reservation last night for a pick-up at 7:05 this morning and verified it twice with the person who answered the phone. I waited at the door from 6:50 to 7:30; no one came or called.

Other taxi company have not showed up (Buck Horn Limousine) after I scheduled a day before…read more I was waiting for a taxi for very late at night (4am). No one showed up at the hotel (from Buck Horn). Couldn't find an Uber. By the grace of God, Animas Transportation answered the phone (at 4:35am) and a driver (Shane) from Animas arrived quickly to save my day! Thanks so much Animas & Shane!

Friend booked airport shuttle, confirmed, and they still did not pick him up for airport shuttle…read more Almost missed his flight! no communication, just didn't show up. there are limited shuttles to the airport in Durango so if you're gonna do a car service, be there or don't take the job. Missing flights really messes up travel plans.

This company made it clear they don't care at all about customer service…read more I called a cab & was told to wait 10 minutes. After 20 minutes I called back to verify my ride. A woman named STACY was short & dismissive on the phone telling me it should be there any minute. Right after that phone call I received a call from the Driver... There was obviously a miscommunication because he was at my "drop off" location instead of my "pick up". So I called back to talk to STACY & let her know that while being rude she wasn't listening or communicating with customers or drivers. She Hung up on me- I will NEVER use this company again. Thanks STACY As a Local I refuse to use a company that demonstrates such lack of respect for its customers. ,

Our driver was friendly but the operator was not as friendly. She seemed very frustrated that we…read morecalled twice in one day, even though I expressed we were in from out of town.

I'm going to give you three stars because you transported me all over Durango. However...You…read moreforced me to write this review. It might not even matter. Your drivers have been so nice to me. We did not have a nice conversation today on the phone. You hung up on me after I apologized about my credit card situation. Which I worked out in less than five minutes. It was a $70 ride and you were going to call the police on me? Seriously? I'm some weirdo tourist. And my mother did not raise me to screw you over. Since I've been here I have shelled out HUNDREDS to your company. HUNDREDS. This is how you treat your customers? Hanging up on them and saying you won't transport me anymore when I have payment right away? I thought people in Durango were different than this. You're shady and I don't get it. Who hangs up on people? Are you 14 years old? My review...DO NOT USE THIS COMPANY. They're just straight up NOT NICE PEOPLE when you call. The women answering the phone is not nice. I had different hopes for Durango. Good luck. NEVER AGAIN. -Matt-

What happened is I haven't seen a cab here for over two tears. They certainly aren't to be seen at…read morethe airport when planes land -- on or off schedule. And I used to see them running about town, now zero for the last few years. Now, I have never taken this cab. It might have been a good experience. I don't know. But I don't think they exist anymore. Am I wrong? I hope so. So if you can, prove me wrong. But right nowI don't think Durango Cab exists anymore.

They been very faithful to pick me up on time and get me home safe...the cab diver now is nice...no…read morecomplaints..

My wife had a conference in Carlsbad, California. Her cab ride from the airport to the conference…read morecenter with Cab 65 Boris Keizerman L51703 (American Dispatch 234-111) total was $163. Plus tip. Outrageous. Other members at the conference revealed that their ride only cost $50. Or less with Uber or Lyft. My wife was TOTALLY Ripped Off by Mr. Boris Keizerman of KB Cab. Just for being new to the area. This is criminal, at the very least.

Super easy transportation from the front door of our condo to the Gunnison airport. Great value!…read more Special shout out to our driver Scott. We observed an impaired driver in front of us, and Scott did not hesitate to call law enforcement in an effort to remove the driver from the road before someone was injured. We witnessed the impaired driver try to make a turn at a high speed and then crash into a snowbank. We stopped to make sure law enforcement had the required information. We arrived at the airport a few minutes late but had plenty of time to make the flight. All aboard agreed that Scott made the socially responsible decision!

The drivers are great but the reservation and communication system is awful. It took an hour on…read morethe phone to add two to our reservation. Then for pick-up, they took two of our party from same location then picked up others for 45 minutes before going back to same location to pick us up. No one answers the phone in a timely manner. What a mess and so stressful.

We were a little apprehensive after reading the reviews but our experience was great. We use their…read moreshuttle service from Montrose to Telluride. Our driver was Bob and he was simply amazing! He was right on time, friendly and extremely helpful and drove very safely. Would highly recommend mountain limo their service was great. Ask for Bob because he's the best! Also, one more thing to note: our friends had to cancel their reservation three days in advance and mountain limo was completely understanding. Their phone customer service is also very reliable.

I was told the fee for my transfer would be $40. I paid $20 when I landed here, and did not…read moreauthorize my credit card to be charged for more than $40, especially when this is double what I paid when I arrived here. I do not authorize my credit card to be charged $50, when my arrival transfer was $20. I would not have booked this, if I knew I'd be charged $50.

Great service, communicated well in setting up appointment and keeping it the following day…read more Friendly and a pleasure to deal with.