They are quick but you must make an appointment for drivers license renewal. Friendly and helpful.read more

Terrible response time. Was initially told within the hour. Called again and they tell me no ETA…read moreand they were delayed.. final call said at least 2 more hours.. not reliable at all.. don't waste your money..

Hiring The Public's Adjuster was the smartest move we made after our insurance loss. Todd Moler…read moreknows the policies, knows how the insurance companies operate, and knows how to push back when they try to lowball you. Todd walked us through every step of our Cincinnati Insurance claim -- the deductible, the depreciation on our older kitchen, and the holdback structure where the insurance company pays the bulk up front and releases the rest after the work is verified. Everything was explained up front, including his fee. Professional, responsive, and genuinely on the homeowner's side. Lisa in the office was great to work with too. If you're staring at an insurance claim and feeling overwhelmed, call these folks. Five stars.

I wanted to extend a huge thank you to you and your company for helping me and my husband with our…read morerecent bathroom flood. Mike quickly responded to our call and was with us every step of the way. He was there both physically and emotionally throughout the entire (year long) process. Mike was available 24/7 and was able to answer all of my questions and explain the process thoroughly. He worked tirelessly with my insurance company even when they were being unreasonable. I would highly recommend your firm (and Mike) to anyone seeking advice on insurance claims.

So I gave this "company," specifically my "agent" Josh Trager the chance over 1 month ago after I…read morehad received a quote for more than $50 less per month to keep my business, but he never got back to me. Probably because they don't value your business as a customer, or know they're overcharging you, or some combination of the two. I'd encourage any current customers to definitely shop around, but don't expect a call back when you get a better number (you will.) Expect to not get return calls or texts from Josh and have to cancel your policy through a secretary in the office lmaoo. Must've lost the customer service aspect before they moved over to the new building that their overcharged customers paid for .. Best of luck !!

They were very professional and were able to quickly provided the best pricing for our new home. We…read morewould definitely recommend others to work with them bedore settling on prices provided by other insurance companies or umbrella policies.

called my number multiple times. Finally answered the 203-281-4100 number, he proceeded to give me…read moresomeone's name, date of birth and address without confirming who I was. Wrong phone number clearly. However, it was scary that he just provided me with some poor woman's information without verification.

not good at all. i put 1 star cause you have to. there's not a 0 star rating. i tried this agency…read moreafter quote. it was like $958 for a year/ $479 per 6 months. the lowest coverage available. i said ok fine. I'll be down next day with check for 6 month policy. so of course after meeting with assistant and adding in extras it came to about $1200 a year / $604 per 6 months. ok fine i can live with that. done and dusted. great. now 6 months comes to an end in mid December and i get policy renew in mail, i open it . its now $911.16 per 6 months !? ($300+ increase) I said whoa. wait a minute. i call leave message. he calls back next day, i miss it leaves 6 second message i barely can understand. i call back next day. assistant answers. i say why did my rate jump up $300 ? she answers oh well yea rates... pfft i scoffed. i asked her for Nosa to call me back. never called. 2 days later mail comes from Allstate saying they're taking the $911.16 a week earlier via withdrawal from checking (which i never agreed to) that was final straw. i went got a new cheaper rate from somewhere else. cancelled policy with them. assistant said sorry to see ya go. 6 days goes by. I'm looking at bank checking receipts after Christmas spending. something is not adding up. after some calculator math, balance showed $911.16 missing. I was livid. they still went ahead even after I cancelled. I called back today 2:16 pm 12-27-23. after giving policy # i asked why if I cancelled my policy 9 business days ago, why am i missing $911.16 taken on 12/19 from checking? she just stumbly said uh ok you want to cancel ? uh ok. the money will be refunded to you. in 3-5 business days. for shame. beware of thieves. edit: i forgot to mention their website shows reviews. I'm quite sure they're all fake because there was no way or click button to leave one. thats why i posted here.

Friendly and helpful staff. Save me money on my business and personal insurance policies.read more

Terrible customer service!!! Do not use this agency. One of their agents, "Nick," promised to…read moreprovide a quote the next day. When I followed up 2 days later, he promised to call me back in an hour. Completely ghosted me. If you need insurance, I recommend you go elsewhere. Btw, this is the first negative review I have ever written.

The Public's Adjuster is top notch…read more History: I had a large oak tree fall on the side of my house. I knew this was not going to be a small matter, especially since it took off part of my roof and fell into our bedroom wall. I called another adjusting company and they came out. They said to deal directly with the insurance company and see how it goes and get them involved if needed. I didn't like that answer. I almost went that route, but I am so glad I decided to try one more adjusting company. I called The Public's Adjuster and Andy Moler answered on the first call. I explained my case to him and he came out quickly. He set up the meetings with the insurance company and accounted for things the insurance company might have or wanted to overlook. An example- we have a lot of furniture in our master bedroom. Andy made sure that moving that furniture was accounted for so it does not get damaged during repairs. Also, there were times it seems like the insurance just wanted to repair items rather than replace them. When dealing with a roof, you would rather materials be completely replaced rather than repaired to make sure the integrity of the roof withstands disasters in the future as much as possible. Andy made sure nothing was left unturned to get my house back in order. Since I don't speak "insurance" I recommend getting The Public's Adjustor involved, especially when the claim looks like it will be complicated. Letting them deal with the insurance company directly, allowing them to set up the appointments and letting you know what the next steps are is a peace of mind one needs for insurance cases. Andy is still helping me through the claim even though the insurance has paid for the damages already. He has ensured great communication and has gone the extra mile to make sure damages are covered and we are happy with the repairs. He answers the phone immediately, makes sure to follow through with anything he commits to and has been a delight to deal with from he beginning. Don't think twice- Call Andy or the Public's Adjuster to make sure everything is covered for your insurance claim AND have peace of mind in the process.

Andy did a great job working with our insurance company-appointed adjusted to get us the maximum…read moreamount we could for a leak that required repairs to our upstairs bathroom, bedroom and downstairs ceiling. We highly recommend calling Andy if you have a homeowner's insurance claim.