My garage door was closing halfway and then popping back up for a few weeks. Then, it just stopped…read moregoing up and one of the sensors no longer had light. I called this company to come take a look. Turns out, it was the wire. The serviceman was timely, professional, and fixed the issue within about 35 minutes. The price was reasonable for the service ($189). Good service by Darius Squire.

Although not locally owned, service was very fast, very competent, and very helpful. Andrew is…read moregreat to work with. Might need to negotiate on price as they are a touch more them other quote. But with fast and quality service ! I Would ask them for help again.

The owner Donald M. is now saying I'm referring to a quote from 2021? This is absurd. And I'm not…read moregoing to provide ACE with estimates from their competitors so that they can come in with a quote at a few hundred dollars less. ACE needs to stand behind their quotes, stop making excuses about costs (we are ALL faced with increases in costs and inflation) and get off of the Internet writing rambling excuses for their lack of professionalism and standards.

These guys came out to my business June of 2025 to replace a broken spring on our bay door. The…read moredoor worked fine after they left and did so for EXACTLY one year. Fast-forward to July (9th to be specific) of 2026 and the bar for the spring has now snapped in half. I called ACE to see if it was still under warranty and not only did they tell me "no", they said that there would be a $400 charge for them to come out and look at it PLUS an additional $200/hr labor PLUS parts. Keep in mind, they just removed this bar just over 52 weeks ago. Their guy was the last one to have his hands on it. My building is less than 1/4 mile away from them and they just worked on this 55 weeks ago and they won't even come out to see if their guy did something wrong with the installation or if he missed other parts that should have been changed originally. These bars don't just snap for no reason and I suspect their guy didn't change the bearings when he had the bar off for the spring change last year. Regardless, this is a company that is either so desparate for money that they can't do jobs right to begin with or they're so desparate for money that they have to get pedantic over warranty windows and rake people over the coals just to get their service fee. Either way, NOT a good look for anyone looking to keep commercial business. I can not and will not ever recommend anyone call ACE for service. There are lots of other mom and pop companies out there that will make sure the job is done correctly to begin with or they'll recognize that warranty windows are not something they should take hard stances on and be willing to accept that their work should last YEARS longer than the warranty states. Let's face it... NO ONE would put up with a vehicle that falls apart and stops working the moment the warranty expires. Why should we accept this level of service from garage door companies??? ACE... If you're reading this, understand that this is REALLY BAD BUSINESS PRACTICE and it's a really bad look. You should do MUCH better by your customers.

I find this team is both professional and passionate about what they do. They will listen to your…read moreneeds and work with you to help customized solutions. Great follow up, and very detailed oriented. Pricing is more than fair for the product and workmanship. Also, love the fact this is veteran-owned.

From the owner: Garage Up New Orleans is a local, veteran-owned garage transformation company specializing in epoxy…read moreflooring, professional-grade metal garage cabinets, slatwall storage systems, overhead storage racks, modern garage lighting, and garage door installation and repair. We do not offer wood cabinetry. We help homeowners turn cluttered garages into clean, organized, and highly functional spaces. Free in-home consultations. Serving Greater New Orleans & the Northshore.

My garage spring broke Saturday night and it's Memorial day weekend. I messaged Duris's Sunday to…read moresee if they can give me a quote. They messaged me back saying they can come out Monday (Memorial day) to give me a quote. I got my garage spring fixed Tuesday (they need to get the springs) afternoon. They also corrected the noises and squeaks from the previous poor install. Thank you Duris.

Absolutely superlative service. Calling anyone else to repair your garage door would waste time and…read moremoney! Came out on a Sunday just hours after I sent an inquiry on Yelp. Replaced the pulley wheels, adjusted the springs and lubricated the door. HUGE improvement for a reasonable charge of $100.00. Thank you for excellent work!

Kevin was very professional, showed up at the time he stated on the phone.... He's very…read moreknowledgeable of his job and stayed on track with the price he quoted. I will recommend him to all my friends...

Kevin was very quick to respond to my request for a quote when my garage door was broken. He came…read moreout and diagnosed the issue and gave a fair price. He could have fixed my garage door the same day but he needed to go back to his shop to gather more supplies. He was more than willing to make the round trip to have my garage door fixed the same day but I chose to have him come out the next day first thing in the morning. Job was completed quickly and he was very knowledgeable. He even explained the process to my husband. Overall we had a very good experience with Kevin and we are going to recommend him to our neighbors and friends if they ever need garage door repairs.

ACCESS GARAGE DOOR LA, LLC did it again. I must leave a 5 Star review for this company. This is a…read moregreat company to deal with. When you call you speak with a very friendly person. They show up on time for their appointments. Josh is very knowledgeable and does meticulous work. I highly recommend this company.

We had an outstanding experience with Access Garage Door LLC and Zach Barnes. Initially, we needed…read moretrim replaced on our garage door, and I happened to meet Zach while he was working on a new build in our neighborhood. He asked me to text him my name and address, and true to his word, he stopped by the same day to review the work. Within a week, the job was completed beautifully--and at a very fair price! Fast forward a short time later, when our garage door accidentally dropped on the hood of our car after we shut the release cord in the door. The first person I thought to call was Zach. Unfortunately, it happened on a Sunday, so I sent a quick SOS text, not expecting to hear back until Monday. To my surprise, Zach reached out that same day, and by Monday our garage door was working perfectly again--once again, for a fair and reasonable price. Access Garage Door LLC truly goes above and beyond. Their customer service, responsiveness, and quality of work are exceptional--things that are very hard to find today. I can't say enough about Zach and his team; they've earned our trust and our highest recommendation!

This guy was prompt in returning my call for my garage door, he was here the next morning and fixed…read moremy door and was quick, I would definitely recommend him for your garage door needs! The price was great as well

Responded quickly and once on site performed the repair in under an hour. Would highly recommend.read more

Arrived within hours of calling to replace our double door garage spring and cables. Price was…read morefair and reasonable. Tyree was awesome! He definitely knows his business and provided a quote and advice regarding replacement options and upgrades to both of our garage doors. He was incredibly helpful!

They came out April 16 to estimate replacing my garage door. I was given a written estimate and the…read morenet day I called Adam and OK'd the work to be done. He said it would take 2 weeks to come in and someone would contact me by Monday the 20th to get deposit. No one called. I waited until the 25th, all the time having no working garage door. I called everyday and left a message, sent texts all without any answer. Finally today I called main number and was told Adam was busy and they'd call me back in one minute. 6 hours later I called back and was told they couldn't do the job for that written estimate price. I had already called other estimating companies and told them no. All "Mike" said was sorry. VERY unprofessional.

I called, and he showed up 2 hours and replaced the ball bearings and tension spring. Super fast!read more

D Nova was the 3rd (and last) company that visited my home to repair my garage door springs. The…read moreothers were intent on scamming me by quoting extremely high prices, making it seem urgent and not explaining anything relative to the work to be performed. Well, D Nova was totally different. He not only explained what work was required, he also pointed out deficiencies in the DRHorton new home construction that made the work necessary. He explained it in such a way that I fully understood. He also pointed out framing that was not properly attached so it was coming loose from its original location. When I say that I was impressed, I really was. Although he couldn't perform the work that day, he agreed to get the necessary materials and return the next day. He kept me apprised of what time he would arrive, showed up at that time, did exceptional work and did not take all day to do it. I could tell that he really loves what he does because of how meticulous he was and how he moved around as he worked - he didn't waste any time (mine or his). In my opinion, you couldn't go wrong with using this company for your garage door needs and he does more for the money than I expected.

James and Tony are an amazing team! They earned my business because they are professional,…read moreaccommodating, and truly listen to what their clients need. From the very beginning, they were straightforward about pricing, the installation process, the timeline, and exactly how my new alarm and monitoring system would work. There were no surprises, just honest communication and exceptional customer service. I was in the market for a new alarm and monitoring system, and they made the entire experience seamless and stress-free. Their knowledge, patience, and commitment to ensuring I had the right system for my home exceeded my expectations. A special shout-out to Ms. Janet, who is the closer! Once I decided to move forward, she contacted me and had everything set up in less than 10 minutes. She was professional, efficient, personable, and made the process incredibly easy. She is not only friendly, but she also provides outstanding customer service. What impressed me even more was the follow-up after the installation. I received calls to ensure my alarm system was working properly and to make sure I was completely satisfied. That level of follow-up demonstrated that they genuinely value their customers long after the sale is complete. I truly felt like my business mattered to the company. I've already shared my experience with family and friends because great service deserves to be recognized. James and Tony didn't just gain a customer, they gained an advocate. At this point, they're family. If you're in the market for a new alarm and monitoring system, I highly encourage you to give Tony and James the opportunity to earn your business. Their professionalism, honesty, and commitment to customer satisfaction are second to none. They will not disappoint.

We have had nothing but a good experience from this company from the start. We originally had…read moreVivint, which turned out to be a total nightmare after moving. We found Hitech and they have been nothing but friendly, honest, and just easy to work with. We got a quote before initially even getting any work done. There was NO sales pressure to make a decision that day or any ridiculous upselling. We got our quote, they left, and we thought on it before calling them back. They literally gave us our available options and we went from there. The equipment works well, no issues. Highly recommend these guys!