I encountered difficulties with the outpatient concussion clinic. There are some good people in…read morethere. However, I received written correspondence faulting me for a busy schedule and other untruthful allegations about missing appointments. They never inquired about recent injuries keeping me from PT. If you schedule an appointment you need to tell the patient and not note cancelled in their patient portal when they weren't aware of some of the appointments due to a miscommunication error. It didn't warrant the action taken. I've received a great deal of care denial with this healthcare system, so I shouldn't be surprised.

This review is of the Woodruff Family Housing at The Shepard Center in Atlanta, GA, for their…read moreoutpatient patient and patient families. This is mainly for informational purposes. We are staying here while my husband rehabilitates at Pathways. Before coming here, I searched everywhere for pictures of the housing so I would know how to prepare. The building is older but serves its purpose well. You'll need to bring cleaning products including a vacuum, mop, bucket, etc. This particular unit had a few of these items but we had to move rooms and the next one did not; be prepared for them to not be available. The kitchen is stocked pretty well although, ours needed measuring cups, spoons, mixing bowls, mixer, and kitchen towels. The refrigerator is full sized but, on the smaller side. There is an ice-maker. There is a standard coffee maker, no k-cups, only ground. There is a microwave and our kitchen happened to have a crockpot, although the first room did not. The hot water takes forever to heat up so run the water for about 15 minutes before stepping inside to shower. They will gladly provide you with any medical needs you may have such as a shower chair, lifted toilet, etc. The towels and washcloths are a step below a hotel and SMALL. My husband found them too rough for his sensitivities. Myself, I thought they did a great job exfoliating, so just your preference. We ending up buying some and made our stay more comfortable. Bedrooms have two twin beds OR one twin bed and one hospital bed. Please confirm with your case worker what your needs are!! Bring blankets and mattress toppers for your comfort. The beds aren't the most comfortable but will suffice; they remind me of dorm room beds. We brought a king sized tri-fold topper, pushed the two twin beds together and made a king sized bed. Obviously this required us to bring our own bedding but completely worth it to us. Hey, if we are going to be here a while, let's make it comfortable!! Keep in mind they can't take donated mattresses when you're done so either meet a neighbor who would appreciate it or be prepared to leave with it once it has expanded. Trash bins are on the ground floor through the parking lot. At night it's dark. The first time I chose to bring mine back in since it was a good walk in the dark and there was a running, white van parked nearby. Hey, I've seen what happens in the movies!! Lots of renovating/construction going on but they are doing an adequate job of rerouting you with very little inconvenience. Security is very friendly and helpful. There is a secured parking garage. You have to have a key card to access the garage, your floor, and your room. There's plenty of handicap parking right by the door of each floor. There is a mailroom. If you're ordering Amazon, I recommend the Amazon Lockers located about a mile or less down the street. There is a delay from the mailroom (I am on day 4 of packages I know have been delivered) and they are not there but a VERY limited time on weekends. They do bring your mail to your room and if you are out, they open the door and place it and any packages just inside on the kitchen table. Very convenient and takes any worry away of your packages sitting out. Be patient .. I was told many are volunteers. Internet is okay at best. The TVs are smart TVs so your apps are available. There is a TV in the living room and bedroom. There is a laundry room on each floor. Keep in mind you can only access your floor. There are 2 washers and 2 dryers. They actually provide the detergent. It's an off brand powder and obviously you can bring your own, as we did. I have not seen any fabric softener so you'll need to bring your own either way. There is a floor downstairs that has couches, games, movies, etc.. Should you need the Shepherd Center or want to utilize their cafeteria, there is a walkway located in the garage area. You are only outside of the building/inside the garage for a very brief walk. The Shepherd Center also sponsors a Family Dinner every Tuesday night at 5:00. The food is furnished by local restaurants and local people that generously donate. It's FREE! Afterwards, they play several rounds of bingo with generous prizes. Mrs. Shepherd, herself, attends almost every meal. She is the very elegant lady on her motorized cart assuring everyone's needs are tended to. Should you need Piedmont Hospital during your stay, if capable, I recommend walking there. It's less than an 8 minute walk. Piedmont makes you pay for parking every single time you leave the hospital. I think the first 30 minutes are free but, then it's $7-$10 according to your stay. I walked every time of day, from very early morning, midday, and late a night and felt very safe every time. I hope that you find this information helpful for your stay! God bless you and your family during this time.

Beware and do not go to this location!!! The front office staff is terrible and rude. They offer no…read moreguidance for parking so I parked on the street. The meter was broke so I had to get assistance from the parking assistant. When I finally got in the building after waiting in line, they informed me that I was 11 minutes late so my appointment was canceled. I explained I had been there for 20 minutes trying to park but it was broken and they provided no guidance on how to park in their garage. I just moved here from out of state. Once I showed them the address THEY provided in Mychart, they realized they never provided parking instructions or the address to the garage. They told me I can try and come back 4 hours later after I already took off work. They provided poor communication and were extremely rude. I will never recommend this office or location.

Deanna Joe is a gifted physician. She is knowledgeable, caring, sensitive to her patients needs and…read moreshe has the skills necessary to give you the confidence to follow her guidance. I have been seeing her for a few years. I trust her and that means a lot to me. You can't go wrong with Dr. Joe.

Located @ 1968 Peachtree Rd NW Atlanta, Georgia 30309…read more Attended a doctor's appointment with my Uncle today. We visited the Labs first then met with his Doctor. From start to finish, everyone was extremely helpful and nice to us as I escorted my Uncle to every area of the hospital. The Care Quality and customer service was excellent and we did not have any issues today. I would definitely recommend this location for your medical needs. It was definitely the professionalism and service for me.

One star. This review is directed at the hospital's…read moreleadership and billing practices--not the physicians, nurses, or other staff who cared for me. They treated me professionally and compassionately. My concern is with an organization that appears to prioritize revenue over patients. I came to the emergency room because I believed I was experiencing a medical emergency--not because I had a choice. I left not only grateful for the medical care, but shocked by the charges that followed. As an insured, working American who pays taxes and health insurance premiums, I found it difficult to understand how basic items and routine services could be billed at prices that seem disconnected from reality. Patients don't comparison-shop during emergencies, and they shouldn't be financially punished for seeking care. The standard response is always, "That's just how healthcare works." But those prices are set by people. Leadership chooses the policies that determine what patients are charged. The medical staff earned my appreciation. The billing practices earned this review. I hope the leadership of this organization takes a hard look at whether its financial priorities truly reflect its mission to care for the community.

A hidden gem. A one stop shop. I was able to get my teeth cleaned , my physical and picked up my…read moreprescription at the same office. My prescription by the way cost me less than going to another pharmacy. The staff in both areas were friendly and professional and the providers listened and I felt gave me excellent care. I highly recommend.

The Gresham location for dental: The staff was EXCELLENT! The care by the dentist that I saw on…read moreMonday was EXCELLENT!! The very nice MANAGER spoke to me and asked that I leave a review. I wanted to give 5 stars... HOWEVER, I have been calling the office for 3 DAYS STRAIGHT, with NO ANSWER OR RETURN CALL!!! 1. I get CONSTANT recordings that tell me I'm 1st in line. Then states I'm third in line. Then tells me I'm 2nd in line...no one EVER, EVER answers! OR, I am re-routed to another office where a man answers. I have pushed every button for every option on the recording!! And NO ONE ANSWERS!!!!!!!! 2. I have 2 phone numbers to Gresham Dental that NEVER ANSWER! If this is a staffing problem, something SERIOUSLY NEEDS TO CHANGE!!! 3. I am CONSTANTLY transferred to the EXECUTIVE ASSISTANT'S recording!! Where I leave DETAILED messages...to no avail! She DOES NOT CALL ME BACK!! I have stayed on hold for HOURS attempting to get through! 4. The recording tells me to leave a call back number. I did. NO CALL BACK FOR 3 DAYS!!! 5. After 2 HOURS ON HOLD today, I was again re-routed to a guy who finally said Gresham was CLOSED Today!! What??? No one thought to leave that on a recording??? 6. Prompt phone attendance is CRITICAL to EVERY medical facility. Anytime you have phones THAT CANNOT BE ANSWERED AT ALL, SOMETHING IS CRITICALLY WRONG!!!! 7. My dentist was to give me a referral to an Endodontist for this week regarding an infection. Well that's not going to happen as this week is now over! An infection is ALWAYS critical!!

First time going to this clinic. Amazing staff. Clinic prices are very economical and affordable…read more Not to mention closer than the last place I went to (Allcare), which was almost twice the price and a disaster. Second appointment is today.

The Clinic states it is open at 8am, but yet left multiple patients waiting outside past 8am…read more Extremely unprofessional, to not be on time. Not one staff could make it to open the door or leave a message that you would be opening late?? If your on time you are late. As a medical practice it is your duty to serve in the most efficient manner possible which starts with being on time!

This is a relatively new satellite office for Grady Hospital. It's located off Lee Street in the…read moreWest End. Honestly I never knew this plaza was in this neighborhood. Once you turn into the parking lot turn left and look to the right. As soon as I walked in the door I was greeted with a hello and a pleasant smile. There were 3 staff members there waiting to assist customers. They also have security at the door. The attendant asked if i had an appointment. I advised I had two appointments that day. She checked me in for the first one and advised me she would check me in for the second one after the first visit was completed. She did just that. I didn't have to remind her because she found me in the waiting area. The waiting area has plenty of comfortable seating and to my surprise there was phone charging stations. There is also a pharmacy towards the back of the lobby. I had an awesome experience with Dr Schenkel and Dr Redmond. They both have excellent bedside manner and were attentive when listening to me and my needs. They were thorough in their care. Grady has done so much for putting this outpatient office in this community and the new South Fulton facility coming soon in Union City. Give these folks a try. They will take good care of your needs.