Quality has definitely gone down hill & prices have increased with less amenities. Parking is very…read moreexpensive & patients' drivers are required to stay at the hospital & wait for them during the whole out patient surgical procedures. My dinner resembled mystery meat loaf that I would assume they would serve in prison. My observation room had no TV & no privacy because there was only a curtain as a divider. The gentleman next to me had a terrible cough & should have been isolated!

I should have read reviews before coming here. I came into the ER with chest pains and a very high…read moreheart rate. Not everyone but a few staff members were very rude. Felt rushed. I let that go. Decided that people have worn them down and they can't manage their emotions so they take it out on patients. Next, it turns out my ekg comes back with issues. At the beginning of my visit at 7PM I told them I am allergic to contrast dye used for ct scans. I'm taking back for a ct scan not once but twice. Then finally they tell me they need to do a

Our first baby boy is delivered here and the overall experience was positive. The nurses were…read morepleasant and was attentive to my wife's need and request. Our provider was KP so I cannot judge how their doctors are for labor and delivery. There was a small couch that is long enough to be a sleeping futon for me. The nurse brought us so many pillows. And oh the strawberry jello is so gooood. The food provided is a no go. I ended up just getting pizzas and McDonald in the cafeteria daily since I didn't have time to go out. Parking was fairly close and it was $8 per day.

I'm extremely disappointed and concerned about patient discharge practices at this hospital. A…read morepatient (my cousin) was discharged without proper care there was no safe transportation, no phone, no personal belongings. There was no proper follow up and she is now missing

I had to come here to take care of some business, and when I finished I went to Emory's cafe. I…read morewanted a salad, so I got pasta and tuna. It was a very small amount, and that was what I requested. It goes by the pound. I uploaded the photo. Wow I paid $8 for a salad that I could've went to Publix and paid for a larger one. I felt ripped off, but lesson learned. Lol. Besides that, Emory has really nice and attentive employees. I have one my visit here, and that will be it. Thank God. :-)

I came to this hospital immediately following a car accident I was involved in on the interstate in…read moredowntown Atlanta. The staff is polite and kind however the wait time to receive care is very concerning. If you have a dire emergency and did not come to the ER via ambulance, it's difficult to locate parking and the walk to the ER entrance is a significant walk distance from the parking garage. Thankfully my emergency is not life threatening, but if it were, the wait time alone could be critical and negatively impacting to health improvement. In the future, I would consider going to a different hospital for emergency care.

My husband here right now for a CT scan. We've received excellent patient relations service from a…read morestaff member named Johanon. He is amazingly kind, helpful and appropriately engaging. He went the extra mile in response to an inquiry. I really appreciate that and wants to give him a shout out! Thank you, Johanon!

Out of all the places I've ever been in my life for any type of medical treatment. I would have to…read moresay that Grady Memorial Hospital is by far the worst. The staff had no sense of urgency, bedside manner or overall compassion for their patients. Everyone was texting, socializing or social media surfing on their phones as you walk by. No one was doing any real work. One of the ladies in the x-ray room fell asleep at her station. In addition the hospital is filthy. It really should be shut down. I waited almost 12 hours was pricked four different times for bloodwork ended up leaving at 5 AM and still don't know what is wrong with me. I will never ever ever ever ever ever ever go back to Grady for anything. Atlanta should be ashamed to offer this level of service to their citizens. You might as well be in a shelter.

This review is for the Emergency Dept. We had no wait and VIP service, this is the Cadillac of…read moreEmory's! Parking is free and convenient if you're going to the ER. The lobby was literally empty on a Saturday. My loved one was evaluated immediately and there was a clean room available and staff who checked in frequently. We saw a friendly doctor who actually read the chart. It wasn't cold and we had cable tv to watch. Because it could have been minor or serious, my loved one was fed and given a room in the "Clinical Decision Unit" to sleep in overnight to wait for an MRI. Our room was comfortable and I was able to sleep in a recliner. The staff brought blankets and a pillow. This may sound normal but it's a world away from Emory University Clifton hospital where we paid to park and waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We literally heard people screaming because they were in pain. There were no doctors, a nurse said someone died due to lack of staff, one of the security guards was stabbed in the hand, it was like a horror movie! Even if you called 911 and arrived on a stretcher (which is recommended to fast track service), you'll be lined up stretcher to stretcher to freeze and wait like the rest of us. It took several days and constant checking for an MRI, whether you were admitted to the hospital or not. And I'd still choose Emory Clifton over Decatur or Hillandale.. But now we have a better option. The only area for improvement at St. Joe's would be a cafeteria open on weekends but food delivery is available. We don't always need an ER but when we do, we will go to St. Joseph's. It's worth the drive!

Without going into too much detail, my takeaway is from the visit. They practice sedating clients…read morewithout really actively treating them for my friend who presented with high blood pressure. There was no monitoring throughout the night - only taken during triage, once before discharge... SERIOUSLY??!! Fire someone in the 180's - 200's, one would absolutely expect consistent monitoring, via machine or human. They hung a saline bag, never used. I actually had to advocate on her behalf to keep them from unnecessary blood draws. We will most certainly be examining the bill, once it arrives!! At the slightest hint that they realized I was not going to let them run unnecessarily tests on her, they backed off and quickly discharged her. This is definitely not a hospital I would recommend for anyone with any high blood pressure or cardiac conditions! Am I doctor, no. Have I cared for ailing parents and experienced this type of bill padding - YES!

One of the finest employees works at the Infusion Center in Atlanta. I have been there several…read moretimes and Monica B. is just an outstanding employee. Please recognize her. Adrienne L

‍I'm a patient of Dr. ThomasDr. Thomas and his staff at Northside is AWESOMEThey are the most…read morecaring staff. I was hesitant and afraid of the whole process. Now I look forward to going for therapy. I can't say enough or show as much gratitude as needed The second chance at life has been amazing. The Hospital is on their game Rozlyn Wilson

5 stars for the hospital and staff…read more 1 star for the ER I changed my loved ones insurance to have Emory. It's a higher standard of care and I like teaching hospitals even if 5 scribes and students always accompany the doctor. HOSPITAL/CLINIC Self-parking and valet is a headache and expensive unless you're admitted for three weeks or longer, then you can buy an in and out pass. No parking validation for emergencies. Although the ER and hospital rooms have WiFi, common areas and clinic lobbies lack cell service. Uber drivers can't find you because there are several hospital entrances. Allow plenty of time if you have more than one appointment in different areas (A, B, C). Eye doctors are on three different floors which is confusing. Emory is huge so take advantage of wheelchairs if needed. Some doctors don't read the chart so be prepared to repeat yourself and take notes. Nurses are caring and hard working and the ICU is excellent. There are filtered water fountains & a cafe that's always open for delicious hot meals or snacks although the prices recently increased. Take a pic of the patient menu and call their order in. Clean and comfy rooms have couches, cable, storage and a couch/recliner for guests, some even have views. I love 'My Chart' where records, appointments, prescriptions and communication with your provider is just a few phone clicks away. The ER is another story entirely. EMERGENCY ROOM First visit was for a serious emergency which required surgery. The stay was extended several days for an MRI. We were told even patients arriving in ambulances were lined up stretcher to stretcher to wait for an MRI. Second trip after an accident involved a reasonable wait time and thorough care. But the third visit was the last. We waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We were given a wait time via app which extended until updates stopped completely. I've never heard such bloodcurdling screams, one patient in back sounded like he was being tortured. From 4pm to 6am there were NO DOCTORS. A young man was was crying out in agony after losing his mom. Sadly, people were taking their frustration out on the front desk person due to a lack of security. One guard ran out from the back after being stabbed in the hand by a patient. I had to go for a walk to calm down while my loved one froze, waited and starved. No-one informed us of a cafeteria. Thin blankets were handed out and patients were told no meds without first seeing a physician. We didn't see one until the morning shift arrived. The nurse admitted someone died due to lack of staff and she was going to quit. Thank God my loved ones injury was not life-threatening. I filled out a survey and never heard from Emory. As frightening as this ER experience was, I'd still choose this campus over Emory Decatur where previously, a serious omission was made during surgery and the room wasn't clean. Grady isn't even in the running. But since we're privileged enough to have a car, we'll drive the extra 15 minutes to St. Joseph's for future ER visits. SUM Emory University Hospital (Clifton) has room for improvement, especially regarding ER and parking. But cleanliness, care, comfortable rooms, My Chart, meals and staff are recommended.

I thought they would let me pass out before treating me. It was literally the scariest experience…read moreto go to this hospital and watch so many of the front desk staff walk around casually as I was screaming for help. My husband was being as patient and even WAITED IN LINE to ask a second person for help to get me out of the car. Long story short, no one helped me from the car. We had a bystander's help getting into the ER. Once in the waiting room, I fell out of my chair because of my lower body cramping and a nurse proceeded to yell at me and my husband without offering any help. The ER was empty at the time. The staff outside told us how horrible this day staff is as I was lifted from the car by strangers. I'm grateful for the few this day. Emory is not the place you want to be treated even on your worst day.

Today I thought I had an appointment with Ortho Atlanta. But I got it mixed up with another…read moreappointment. So there for I can't give a true doctor's,staff or facility review today. But the front staff I seen and spoke to was very nice and helpful with me getting my mine wrapped around what and when I am suppose to be seen. So the next time I visit I can give a true review.

I had an ultrasound at the imaging center to check my gallbladder. It's on the bottom floor suite…read more100. As soon as you arrive they check your temperature. Everyone was nice and respectful. The staff was knowledgeable. My appointment was at 11:30 I arrived at 11:12 am I was out by 12:00pm. The ultrasound tech was was super nice! Beautiful office, very friendly and smart staff, super-fast services, and I was in and out in under 35 minutes.

I have been using Emory Clinic since 1983. Emory hospitals are my go-to. I had open-heart surgery…read moreat Emory Midtown in 2004. This past weekend I had a cardiac event and went to Emory John's Creek. There was no wait time in the ER. The care was outstanding. The technology? Mind blowing. A beautiful physical plant. Wonderful doctors, nurses, and staff - everyone seems to care. I had a CT scan, echocardiogram, MRI, and lots of bloodwork. I could not ask for better care. We live 20 miles away but from now on this is our hospital.

I came here because surgical department is highly rated nationally. Reviews for ER are fairly…read morenegative. Nonetheless, I needed to start somewhere. Checked in, and was called to be seen less than 2 minutes later. After labs, and questions, they took me straight to room for tests. All staff was very friendly. After tests, they took me to room in decision area. Very clean, with nice rooms. My nurse, Kim, was likely the nicest I've ever met. Waiting for testing is no issue. Waiting for a doctor? Different story. Still waiting to be informed, then discharged, 3 hours. All that said; I'd still recommend this place.

I gave birth at this location 2 months ago and it's crazy reading all the negative reviews because…read morei had an opposite experience! All the nurses that were assigned to me were so sweet and supportive i could tell they love what they do. They took care of my baby during postpartum and made sure that we were okay. The food was amazing too lol i was surprised about that i always just assumed hospital food was nasty but their breakfast lunch and dinner were soooo yummy! I would give 5 stars but i didnt only because they apparently lost the clothes i arrived at the hospital in. I voiced this concern to one of the nurses and she said it was nowhere to be found. I just thought that was irritating because it was my favorite articles of clothing :/

This is a huge hospital out in the mountains of North Georgia. I had…read more heard good things about it, so I felt comfortable checking in for my outpatient surgery. Staff was friendly at the check in counter, and I did not have to wait too long to get signed in. I had already spent 50 minutes on the phone for the preoperative interview. The preparation for my surgery didn't take too long either. The nursing staff was very friendly and professional. The Anestesia Doctor did his job, but he was not extremely personable. To him, I was just a number. However, my Doctor Karen Buhariwalla was amazing. She explained what would happen in the upcoming procedure, and made small talk to make me feel confident, and relaxed. After the surgery the dismissal process was easy. Noone wants to have anything to do with a hospital, but if I ever have to, I would chose this one.