My boyfriend ans I were walking to the coffee shop next to them (Trident), figured we can drop off the car while we get coffee and walk around the island. We proceed ro ask, if we bring the car up or what was the process. One the guys, I would say the youngest of them all lighter skin, rudely responses "huh, no were busy right now" as if we would know what their schedule is like at the moment. I asked "well what's the process, do we need to make an appointment?" and he just stood there staring at me. Horrible first impression. I'd rather take my business somewhere else. Respectfully, when a new customer asks about the process, please educate us politely. If you're having a bad day, perhaps dont be in the front with customers. read more