Anticipated conflicts are at ease and of no trouble to the fundamentals that Hensel Troche brings;…read moreambition, a leading example of integrity with expertise in his field as he avails himself to the buyers needs. He is a helping hand until the job gets DONE. Thank you Kind regards, Jesus Alberto Cervantes

First of all I want to give 10 stars If I could for this amazing escrow firm ORTC on Ocean st! I am…read moreso amazingly happy with the professional support from Janette Marcelo and Magan York Bigg for handling and taking care of my VIP clients. I also put in an effort to explain to my clients what to do and expect to make it a smooth transition with all parties involved. This relationship is not just a transaction but I true business relationship. If you are reading this, I am a producing agent and will keep my business as much as possible with ORTC.

Needed retrospect appraisal - Tim was responsive and had submitted what I needed less than a week…read more Thank you!

Hired Tim in the summer of '24 to conduct an appraisal in support of an appeal of my SF property…read moretaxes. I chose Tim & SFBAY-RE from a list of others because he's a licensed certified Residential Real Estate Appraiser in the state of CA and has over 15 years of appraisal experience throughout the Bay Area, with a particular focus in San Francisco. He provided the appraisal in plenty of time to support the Sept '24 submission deadline. Two days before I was set to appear before the Appeals Board in May '25 the SF Assessor's Office contacted me and agreed with the assessed market value that Tim established in his appraisal. Based on the current FMV that Tim provided I will be receiving a substantial credit for tax year '24 and the new property tax will result in a considerable savings going forward. Tim was easy to work with and very responsive to my questions throughout the entire process. I was particularly thankful for the guidance he provided in preparing for the Appeals Board meeting. The cost for the appraisal was both competitive and fair and well worth it. I highly recommend Tim & SFBAY-RE if you are in need of an appraisal for a property tax appeal.

Lynn Chan at Fidelity National Title was our title officer in the selling of our home in April…read more2024. Lynn was thorough and professional. I would highly recommend her!

Unprofessional, unresponsive, irresponsible. Let's be honest, title companies do very little to…read morebegin with, but this office managed to hit below my already low expectations. I know home buyers have no choice but to pay some borderline illiterate clowns to staple some paper and make photocopies, but at least they could try to be a little pleasant to work with. Look elsewhere, though in honesty, I don't think there are any title companies that actually provide any service of value to society.

Shirley Chan is the best. A true professional. I know that my wife, 2 year old son, and I are in…read moregood hands, with both the PMP Properties team & Shirley. Any issues or concerns that I may have, regarding dishwasher, refrigerator, washer/dryer, etc.. Anything. Shirley gets it fixed asap. I have lived in PMP properties for almost a decade, now. And the above issues do not happen often. Maybe once for each of the mentioned appliance above, in the last decade. But things do happen., and break over time even when properly used. And they need to be fixed. So it is important for me to know that my home, is working properly, for me, my wife & my 2 year old son. Having that peace of mind is everything. Our home is not just a place to live, eat & sleep. It is our sanctuary. And Shirley & the PMP team, make it possible. Thank you, Shirley. Thank you, PMP Team.

I have been a land owner for over 40 years, I hired the same property management for over 30 years…read more Although I was not happy with the previous property management, I hesitated to switch because I did not have the courage. I thought that is the way Property Management is, so I just tolerated it. Now, I am very happy... I appreciate the Prime Metro Property Management team. After I switched my property management to Prime Metro to take care of my rentals, I sleep well and enjoy life more. The reason is: Prime Metro Property management teams take good care of my properties like taking care of their own homes. Any maintenance issues, Henry attends the maintenance site in person, diagnoses the problems, discusses with me and hires and supervises the maintenance guy to do a good job. I had mold problems in one of my houses, Henry's team all participated and resolved the problem in a very organized manner. All works are done in a timely manner. When I need a painting job in one of my buildings, Henry met with the painting company and discussed what needs to be done. And he refers a good company to do the job. Since I am not able to travel, I am more than happy that Prime Metro takes over and takes good cares of my properties. In addition, Henry's has a very professional management teams, they are prompt handling issues. They are attentive, thorough, and efficient. More importantly, Prime Metro's portal website is very organized, thorough, and 100% visible to me. Prime Metro, you do an excellent job! I highly recommend you to any home owners who needs a good property management.

I talked with Carla on the phone and communicated via emails to get the closing cost estimate. She…read moretook time to explain the process and sent me a very clear estimate with breakdown details. Unfortunately, my sister for whom I was working on this decided to stay with the lender's escrow/title company in the end. But, I wanted to give my feedback on my experience of working with Carla. Thank you, Carla!

O (ZERO) stars. Should have had esceow funds released April 30 th it is now May 18th. Our…read more experience was filled with zero communication. Zero care as a "fiduciary". Would not trust this company. Was only met with condescending and horrible service with fees rendered. Too lazy to take matters into their own hands. Don't put yourself in their hands , you'll get thrown on the floor. Still have not received funds after we've confirmed the necessary steps were taken originally.

We wholeheartedly recommend hiring Paul Barbagelato, Kathy White, and the BarbCo team to sell your…read morehouse. We recently closed escrow on our house in West Portal and are very happy with the process and the results. Paul's go-to-market plan resulted in the house selling quickly after multiple offers at a price that exceeded our expectations. We had interviewed multiple realtors but immediately felt that Paul had the most experience and the highest level of local market knowledge. Since we were not in San Francisco during the process, we appreciated their contractor connections to prepare and stage the house. Their recommended contractors were cost-effective and thorough in their work. The communication was excellent; from signing the listing agreement through closing escrow, Paul and Kathy diligently kept us updated, answered our concerns, and assisted in the paperwork. Working with them resulted in a low-stress and enjoyable experience that achieved our goals.

Customer service is top notch. I love it…read more Houses here are expensive in SF, all the good deals got bought out already.

Working with Janice Lee is the best decision a seller can make. As a top San Francisco listing…read moreagent, she brings an elite level of expertise that truly sets her apart in the competitive Sunset District market. Janice is a strong seller agent who takes full ownership of the process. Her deep local knowledge and Chinese language skills allow her to bridge cultural gaps and connect to buyers across a diverse pool, ensuring no opportunity is missed. She is a top negotiator who doesn't just aim for a quick close but for a price that often exceeds expectations. Beyond her results, Janice has an incredible reputation in the industry and is great with agents on the other side of the table. This professional rapport and her stellar reputation make every transaction smoother. From coordinating strategic renovations to high end staging, she manages every detail with precision. She consistently achieves sale prices well above the asking price through data driven pricing and smart marketing. If you are looking for a real estate agent who is responsive, professional, and delivers world class results, I highly recommend reaching out to Janice Lee.

Janice was extremely helpful with assisting with my grandmothers estate in San Francisco. We had…read moreinherited it but didn't know what to do. She presented options, gave us personal as well as professional insight and made sure we were comfortable in our choices. When all was said and done, we walked away pleasantly surprised and more than happy with the services rendered. I can heartily recommend her